O slideshow foi denunciado.
Utilizamos seu perfil e dados de atividades no LinkedIn para personalizar e exibir anúncios mais relevantes. Altere suas preferências de anúncios quando desejar.
Value Stream Mapping:  Strategy Before Tactics       Karen Martin         Webinar      August 23, 2012
 Founder: Karen Martin & Associates, LLC (1993). Consultant / Coach: Lead Lean transformations & develop people in offic...
Value Stream Mapping’s Roots                       Mike Rother & John Shook, 1999             Beau Keyte & Drew Locher, 20...
Value Stream Defined          Value Stream: All of the activities, required to fulfill a          customer request from or...
Why Value Stream Mapping?© Karen Martin & Associates, LLC             5
Value Stream Mapping Benefit #1:                      Seeing the Whole                                   60,000 foot view;...
VSM Promotes Systems Thinking System Efficiency = Optimal Value Stream     Performance                    Individual Effic...
Value Stream Mapping Benefit #1:                      Seeing the Whole                                   60,000 foot view;...
Truth                        Value Stream Mapping         Truth                            Benefit #2                Truth...
Value Stream Maps Serve as Visual “Storyboards”          Makes the disconnects                Shows the linkage           ...
AMBIGUITY            11
Problems Nearly Always Extend Outside the                    Functional Silos in Which They’re Discovered© Karen Martin & ...
Value Stream Mapping Benefit #3:                    Consensus Building© Karen Martin & Associates, LLC                 13
Value Stream Mapping Benefit #4:                                             Metrics-Based                  What are you  ...
Outpatient Imaging Value Stream                                   Projected Results                                       ...
Value Stream Mapping Benefit #5:                          Strategy Before Tactics     Where am I?     Where do I want     ...
The Work We Do:                                   Degrees of Granularity    Rooftop                                       ...
Value              Stream              Mapping                                     Projects,                              ...
Value Stream Mapping:                               As Much Art as Science© Karen Martin & Associates, LLC                ...
ABC Widget Value Stream                                           Key VSM Components:                                 Curr...
Key VSM Components:                                                                                                    XYZ...
Current State Value Stream Map                                                                                            ...
Value Stream Mapping Process               Define                   Products (good or services) with           Product Fam...
Value Stream Mapping Charter                           Event Scope                                            Leadership /...
Team-Based Improvement Activities                Rules of Engagement1. The team starts and ends the day together; begin an...
Step 1 – Label Map        • Label your map in upper right corner:                – Value stream name                – Curr...
Takt Time:                                                    The Key to Continuous Flow                                  ...
Step 2 – Define Process Blocks     • Identify all blocks in the process (target 5-15 blocks)             – Each block (pos...
Step 3 – Define I.T. Systems      • Identify all I.T. systems used in the process and        information flow             ...
Current State Value Stream Map Outpatient                                                                                 ...
Step 4 – Number the Process Blocks        • Number the process blocks        • Connect the customer and supplier,         ...
Step 5 – Add Data        • Add key metrics for all process blocks                – Process Time (PT)                – Lead...
Key Metrics: Time     • Process time (PT)             – The time it takes to actually perform the work, if one is able to ...
Key Metrics: Time                                        Scenario 1                                          Lead Time (LT...
Key Metrics: Time                                         Scenario 2                                          Lead Time (L...
3 Types of Work-in-Process (WIP)                                    Waiting                  Completed,                   ...
Current State Value Stream Map                                                Purchasing — Non‐repetitive purchases less t...
Key Metrics: Quality      • %Complete and Accurate (%C&A)              – % of incoming work that’s “usable as is”; the    ...
Post‐it Conventions                                                          Process #           Process          (Verb/No...
Step 6 – Create Timeline        • Create timeline        • Calculate summary metrics                – Timeline PT Sum     ...
Concurrent Work / Parallel Flows                               Process             Process                              LT...
Summary Metrics: Time     • Percent Activity (%Act)             – Also referred to as Activity Ratio             – The per...
Summary Metrics: Quality• Rolled First Pass Yield (RFPY)  – The percent of value stream output that passes through    the ...
Summary Metrics: Labor Requirements      • Total PT              – Sum of all activities, not just critical path      • La...
What do you do with freed capacity? •     If expanding market, absorb add’l work without increasing staff •     If flat ma...
Step 7 – Determine VA & N Steps        • Identify all value-adding (VA) and          necessary non-value-adding (N) steps ...
Customer-Defined Value     • Value-Adding (VA) - any operation or activity       your external customers value and are (or...
Typical Current State Findings                                   Unnecessary            Necessary NVA                     ...
Current State Typical Findings:                                   Work Effort as Defined by the                           ...
Value Stream Mapping Process               Define                   Products (good or services) with           Product Fam...
Future State Design        • Goal: Eliminate all obstacles to flow (“the          thing” should never stop)               ...
Eight Wastes (Muda)          •     Overproduction               • Motion (people)          •     Inventory                ...
Eight Questions for                                    Future State VSM        1. What are the customer requirements? What...
Future State Design Considerations     •     Eliminate steps / handoffs        • Implement pull     •     Combine steps   ...
Future State Value Stream Map Outpatient                                                                                  ...
Value Stream Mapping Process               Define                   Products (good or services) with           Product Fam...
PACE Prioritization Matrix                                                                                                ...
Downloadable Excel Prioritization Chart                        www.ksmartin.com/the‐outstanding‐organization              ...
Future State Implementation Plan                                                 Value Stream Outpatient Imaging          ...
Where Should We Start?© Karen Martin & Associates, LLC         60
What’s the Problem?© Karen Martin & Associates, LLC                61
Which comes first? A3 or VSM?                                                       “We need to             “We have a    ...
For Further Questions        Karen Martin, Principal       7770 Regents Road #635         San Diego, CA 92122            8...
Próximos SlideShares
Carregando em…5
×

Value Stream Mapping Process Define Products (good or services) with Product Family common process steps Value Stream Mapping - Strategy Before Tactics

26.416 visualizações

Publicada em

Value Stream Mapping Process Define Products (good or services) with Product Family common process steps Foundation (the basis) for the  Document Current  future state; 70‐80% accurate is State acceptable (directionally correct) Create flow by eliminating waste  Design Future  (now obvious from your 3 Day  State current state map); typically 3‐6Repeat Event months out Create  Include accountability and Implementation Plan timeframes for completion Implement! The goal of mapping!

Publicada em: Negócios, Tecnologia
  • DOWNLOAD THIS BOOKS INTO AVAILABLE FORMAT (Unlimited) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { https://soo.gd/qURD } ......................................................................................................................... Download Full EPUB Ebook here { https://soo.gd/qURD } ......................................................................................................................... Download Full doc Ebook here { https://soo.gd/qURD } ......................................................................................................................... Download PDF EBOOK here { https://soo.gd/qURD } ......................................................................................................................... Download EPUB Ebook here { https://soo.gd/qURD } ......................................................................................................................... Download doc Ebook here { https://soo.gd/qURD } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book THIS can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer THIS is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBooks .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story THIS Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money THIS the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths THIS Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui
  • How to use "The Scrambler" ot get a girl obsessed with BANGING you... ♣♣♣ http://t.cn/AiurDrZp
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui
  • free download here Create DOWNLOAD for free PDF ===http://dayna.club/LRJSP-Versión-Martina:-Ley-40/2015-de-1-de-octubre.-Texto-Legal-(Derecho---Práctica-Jurídica).html
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui
  • Did You Get Dumped? Do you still want him back? If you act now, I can help you. ♥♥♥ http://ishbv.com/exback123/pdf
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui
  • Use this weird secret involving text messages to get your Ex to come crawling back! Learn how ➤➤ http://goo.gl/FXTq7P
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui

×