Presented on 12/15/16 by Jeff Roussel and Mark Graban of KaiNexus In this webinar, you will learn: The importance of measuring and reporting the ROI of continuous improvement What metrics to use to measure your success How to report your impact in a way that senior leaders will care about How to justify increasing your budget for continuous improvement

1. @MarkGraban (Host)
VP of Improvement & Innovation Services
Mark@KaiNexus.com
Lifting the Curse of
Year-End Reporting
Jeff Roussel (Presenter)
VP of Sales
Jeff.Roussel@KaiNexus.com

2. Agenda & Logistics
• Presentation (40 minutes)
• Q&A (15 minutes)
– Use the GoToWebinar
Meeting Panel to
submit a question at
any time
• Recording link & slides will be sent via email
– Also – see the “Handouts” feature and Chat box

3. Why Me?

4. THE GOLDEN CIRCLE

5. Why
6 reasons why
C.I. reporting
is important

6. Why
• We measure what is important to us
• Know where you are to know where you are going
• SMART goals not SART goals
• PD”C”A – the C is checking
• Helps execs remain committed to CI
• It helps in Bull and Bear markets

7. Why?
How?
And then, What?

8. How?

9. How do we develop a system
that provides deep insights
but is still easy to use?

12. How do we develop a
reporting process that
we can trust?

14. How are we
really doing?

15. 77%

19. ROIof
Continuous
Improvement
with KaiNexus
Identify More Opportunities for
Improvement
Implement More Improvements
Increase ROI
Improve Quality, Safety,
and Satisfaction

20. How do we
get started?

22. How do we do this
across our entire
organization?

24. Now, what?

25. 3 Guiding Principles

26. Get Organized

27. Be Accurate

28. Develop Discipline

31. 10 Ways to Improve CI
Reporting before 2018

32. What
1. Start Right Now
2. Teach a Growth Mindset
3. Focus on Activity, Engagement, and Impact
4. Measure against last year and against the mean
5. Set goals this year (so you won’t be in the same
position next year)

33. What
6. Choose a few small wins to celebrate in the next
month
7. Develop a measurement standard
8. Develop Dashboards (organization will set you
free)
9. Invest in a Software solution designed to help
10. Listen to your people

34. Our Next Webinar
• How to Manage Your
Improvement Metrics More
Efficiently and Effectively
– Mark Graban
– January 24, 2017, 1 pm ET
• KaiNexus.com/webinars

35. Ask Us Anything!
• Mark Graban & Dr. Greg Jacobson
• Episode #11: February 8, 1 pm EDT
• KaiNexus.com/webinars
–Past episodes available
on YouTube

36. Webinars & Podcasts
www.KaiNexus.com/webinars

37. Blog.KaiNexus.com

38. Thanks!
• Web:
– www.kainexus.com
– blog.kainexus.com
• Webinars on Demand:
– www.kainexus.com/webinars
• Social Media:
– www.twitter.com/kainexus
– www.linkedin.com/company/kainexus
– www.facebook.com/kainexus
Mark Graban
@MarkGraban
mark@KaiNexus.com
Jeff Roussel
@Jeff_Roussel
Jeff.Roussel@KaiNexus.com
Q&A