Keshav ram k (1)

KESHAV RAM K
KESHAV RAM KHR MANAGER, HR TECHNOLOGY, HRBP, HR Administrator, Payroll, HRIS, Administration Manager, Supply Chain em Kasturi & Sons, Ltd

Human Resource Administration Manager profile

K KESHAV RAM
 kkeshavram@yahoo.com
 9840811140
SUMMARY
 A professional with qualitativeexperience in HR (Complete Employee Life Cycle) includingProject
Management – HRIS, SAP MM Module, Administration,InfrastructureManagement, Supply Chain
Management.
 Extensive background in HR affairs includingexperiencein processes and policies, employee recruitment,
on-boarding,learning& development, retention, conflictresolution, benefits and compensation,
employee relations,legal compliance, reference check and change management.
 Grass Root level experience in Event Management, Travel arrangements, Office Space Search,Lease
Negotiations, OfficeAdministration & Facilities,InsuranceManagement, Service Provider Contracts,Third
Party Logistics Management, Domestic and International Cargo Movements, and New Factory Set Up as
per Global Guidelines
 A strongaptitude for learning and seeking knowledge.
 Highly adaptableto new environments with constancy in providingservice.
 Capability of setting up new world-classfacilities.
 Work experience in SAP, Agresso, CRM and HRIS (Prosoft, HLMS, Taleo) Technologies.
SPECIALTIES
HRIS, Talent Acquisition, Employee Engagement , HR Operations, Employee Relations & Retention Management,
Performance Appraisal, HRPractices,Policies & Procedures, Metrics and Databases,Design and implementation of
HR Projects,Initiated e-projects in learningand development, CSR activities.Work exposure in SAP, Agresso, Taleo,
CRM & HLMS Technologies.
Career Contour:
Dec 2014 – Sep 2015 Sweett Group
(UK based Cost Consultancy Group)
Manager – HR
Jul 2008 – Sep 2014
Harting Technologie Gruppe
(Germany Based Technology Solutions
Company)
Manager – HR &
Administration
Jun 2000 – Jun 2008
Landmark Infotech Systems and
Solutions Pvt. Ltd.
(UAE based IT & ITES Company)
Manager – HR & Operations
Feb 2000 – May 2000
The Hindu
India’s National News Paper
Executive Secretary to
Executive Editor
May 1993 – Jan 2000
Shriram Group
(Indian BFSI Giant)
Executive Secretary to
President
SUCCESS STORIES:
Made HARTING feature in GPTW 2012 under study perspective.
HRIS Implementation in following platforms – Taleo in Landmark Infotech, Prosoft, HLMS
implementation in Harting, Agresso ERPin Sweett..
Launched the E-leave E-exam and E-evaluation & HRIS platforms for India
Reduced operating costs by more than 20% on lease renegotiations.
Set up 3 first-rate facilities and a world class manufacturing facility.
Was successful in release of HR newsletter at Sweett
SWEETT GROUP
Sweett Group is a global provider of professional services for the construction and management of building
and infrastructure projects with an integrated network of 58 offices in 18 countries across 5 continents
offering cost consulting, quantity surveying, project management and a whole host of specialist services.
REPORTING LINE: GROUP HR DIRECTOR, APAC REGION & MD, INDIA
 Ownership for India subsidiary HRfunctions
 Handle 450+ employees & 250+ contract staff for on shoreprojects covering India,Sri Lanka, Bangladesh,
UAE regions and off shore projects of UK
 Reporting lineto Group HR Director, APAC region, Hong Kong & MD, India.
 Have 5 reportees to me
 Process Gatekeeper of UK ComplianceLaws
 HRIS implementation through Agresso ERP
 HR operations & administration, Payroll Administration,TalentAcquisition & Retention, Local statutory
compliance– PF, ESI, Workman Compensation
 Responsiblefor People Health & Safety – Firstof all priorities
 Benchmark Compensation & enhance employee benefits schemes, Employee Engagement functions
 HR Metrics,MIS
 HR Newsletter
 Responsiblefor Timesheets complianceand WIP analysis(work – bill)
SWEETT (UK) GROUP
Dec 2014 – Sep 2015 Manager – HR
The HARTING Technology Group, a German MNC skilled in the fields of Software Creation, RFID
Technology, Industrial Data Management, Networking, and Mechatronics, is a world leader in making
Industrial Connectors. The 70 year old company has 3500 employees working under it generating a
turnoverof €481m.
REPORTING LINE: HR MANAGER, ASIA PACIFIC AND CEO INDIA
STAFFING:
 Responsiblefor recruitment in the region and achieved 100% of the target all theyears,Best in Asian RIM
within the Group
 Ensured Minimal man-day loss on accountof employee exit and replacement.
 Brought in diversity of talent among the team by hiringdiverseworkforce from different facets.
 Ensured that the exit interview is done and analysisof sameis fed back to the relevant system.
 Effectively recovered company assets from employees across all locationsin India.
TRAINING ORIENTATION:
 Responsiblefor Trainingin the region and carried out 120% of the budgeted training programmes every
year, Best in Asian RIMwithin the Group
 Ensured that the employees are fit in as per the budgeted plan and look out for various
avenues/resources for the purpose.
 Ensured employee development as per development needs highlighted through performance
management process and people planning.
 Monitored skill gap analysis.
 Generated performance improvement plans with the CEO & Asia Pacific Functional Managers for the
people in the concerned area.
 Implemented change initiatives,supportingcontinuous improvement in sales and back officefunctions..
 Introduced E-learning and E-exam & evaluation- an onlineweb based training,test evaluation &
feedback process in the region
CORE HR FUNCTIONS:
 Launched the HRIS portal for India after a through analysisof functions and management MIS
requirements alongwith E Exam, evaluation and Appraisal platforms
 Midyear Review - Ensured that MYR is done between manager & employee and provided directions on
the progress
HARTING TECHNOLOGY GROUP
Jul 2008 – Sep 2014 Manager – HR & Administration
 Annual Appraisal - Ensured that YER are well written, and took responsibility for the calibration of the
region team and executing the bell curve performance appraisal. Compiled data meticulously to ensure
standardization.
 Focal Point Discussion - Enabled such discussions between manager, employee & HR and confirmed that
the employee is provided feedback with relevant data and developmental inputs.
 Organization Health Survey - Ascertained employee participation by ensuringaccuracy in data and
effective administration and follow-up with sales team apartfrom working closely with the managers to
bringout insights,create& driveaction planning.
 People Planning Process - Coached the team and planned budgeted headcount for the regional team. Also
supported the RM in building peopleplan for the region team and ensure that the movements arein line
with the people planningprocess.
 Happy Team Survey – Ensured the participation of the team and take corrective action as per employee
feedback
 Performed HR and Risk Reporting Review from the monthly MIS report.
EMPLOYEE ENGAGEMENT:
 Reached out to the employees to ensure good connectivity and resolved issues in minimumtime.
 Implemented CES & CSR activities asper Global Recommendation Committee Action Points.
 Ensured that all relevantHR processes arecommunicated to the employees on time.
 Imparted organizational values and Codeof Conduct to the employees through appropriate
communication,highlightingdeviation and beingthe rolemodel.
COMPENSATION & BENEFITS:
 Pushed performance through compensation.
 Provided monthly payroll inputs for the region to C&B to process salary and necessary allowances.
 Periodical communication and reviewof incentive schemes among team members.
 Worked on sales incentivefiles and validated with finance team for attainingrighttargets and payouts
 Suggested compensation fitment for the new hires in the region.
 Ensured communication of benefits to the team and support them in getting appropriateclaims.
 T&E Process - Conveyed the process appropriately to the frontlineand ensures that employees fill their
T&E on time so that itis processed timely.
COREADMINISTRATIVE FUNCTIONS:
 Coordinatingwith architects and vendors for the effective execution of projects in the Building
Infrastructuredomain.Lease negotiation with Landlord with comparisons on the current cost.
 Have set up a new offices in Bangalore,Mumbai, Gurgaon and Chennai and a Green Field manufacturing
unit in Chennai
 Responsiblefor an area or site budget and implementation of costsaving,quality improvement, and/or
efficiency strategies.Plan,Foresee Officespacerequirement in consultation with the BU Heads
 Managinggeneral administration functions like:facilities,space,environment, employee health and
safety, aesthetic management, engineering and fleet management, cafeteria, guest house, procurement,
logistics,security,statutory,property etc.
 Responsiblefor planning,execution and review of Security and Transportation procedures.
 A liaison to governmental agencies and local associationswith authority to resolveissues.
 Statutory Compliances as per local ruleof land – PF, professional tax,ESI,sales tax,excisereturns,
customs duty, SVB assessmentand maintenance.
 InsuranceManagement – GPA, GMC, PD & BI, D & O, CGL, MarineInsurance– propose, negotiate and
renewal
 Vendor Management (Negotiation, Deployment, Checking Service Quality and Quantity as per SLA, and
approvingpayments as per PO/Work Order payment terms).
 Managingthe company warehouses - Third Party WarehouseManagement – SLA, Review of Monthly
Invoices,and Renewal. Logistics –material movement within India for customers and reexport to Parent
Company in Germany. Import clearances fromFactories atZhuhai and Germany.
 Responsiblefor Travel Desk – Visa Process,Tickets,Last MileFerry/Rail network, Hotels etc.
 Responsiblefor Cost Management; Proven expertise in preparation of annual operatingplan,annual
budget, daily costtracking,costanalysisand costcontrol,monthly provision and cash flow,quarterly
review of budget v/s actuals and MIS.
 Ensure quality of work by adheringto company servicestandards.
LandmarkInfotechcatersto the PointOf Sale Solution,TransportationManagementSoftwareand
Application,Warehouse ManagementSoftware DevelopmentandITInfrastructure SupportServices,
CRM Management(Call Centre/BPOdeliveryvertical)forthe Landmark Gulf Group andother companies
inIndia.It alsofeaturedaBPO and a CertifiedITTrainingInstitute (specializinginMSandOracle).
Foundedin1973 in Bahrain,the LandmarkGroup operatesover1800 outletsencompassingover24
millionsquare feetacrossthe Middle East,Africaandthe IndianSubcontinent,employingover45,000
people andgeneratinganetincome of US$ 4.5 billion.
REPORTING LINE: BUSINESS CONTROLLER, UAE AND CEO INDIA
JOB FUNCTIONS
 Human Resource – implementation of HRMS – Taleo - recruitment, training,appraisal, manpower
planning work force deployment at site
 Mass Recruitment – Campus Recruitment
 Body Shopping for all group companies located in UAE, UK
LANDMARK INFOTECH SYSTEMS & SOLUTIONS PVT. LTD.
Jun 2000 – Jun 2008 Manager – HR & Operations
 Statutory - PF, ESI, Professional Tax
 Setting up of a new workplaceand restructuringthe organization.
 Takingcare of leaseagreements and Govt. agencies liaison.
 Import, STPI activities and SIPCOTliaison
 General OfficeAdministration
 OfficeCanteen/Pantry management
 Logistics –Manpower deployment atcustomer site
 Procurement - Inventory and Capital
Kasturi and Sons Limited, popularly known as The Hindu, publishes India's most respected and admired
daily newspaper, The Hindu; Business Line (a.k.a. The Hindu Business Line), a dailybusinessnewspaper;
Frontline - India'smostrespectedcurrentaffairsmagazine (fortnightly);andSportstar,India'sonlyweekly
sportsmagazine.
JOB FUNCTIONS
Secretarial Functions
Directors Estate Management
ShriramGroup isa 40 yearoldfinancial servicesconglomerate headquarteredinChennaiwithanoverall
customerbase of 7.5 million,35,000 employeesacross2,800 offices,withAssetsunderManagementof
aroundINR 76,000 crore.
JOB FUNCTIONS
 Marcom
 Coordinating with Press and Agency with regard to release of advertisements & Press Releases
 Travel & Stay arrangements for Executives - In charge for conveningConference at All India Level
 Operations - Hire Purchase/Lease- MIS - Documentation
SHRIRAM GROUP
May 1993 – Jan 2000 Executive Secretary to President
THE HINDU
Feb 2000 – May 2000 Executive Secretary to The Executive Editor
 Human Resource - Recruitment - Release of advertisements, shortlistingcandidates,organizeinduction
trainingacrosscountry
 Funds flow management - To check bank balanceatbranch level
 Ombudsman - Grievance redressal for employees & depositors
 Preparingand analyzingarrearsstatement of defaulted cases.
 To check collection statement and red listarrearscases
 Responsiblefor the Social welfareactivities of the Group which run an Old Age Home, Orphanageand 3
Public Schools near Chennai.
EDUCATION
 Master’sDegree inPublicAdministration - MPA
 Bachelor’sDegree inMathematics –B.Sc.
 PostGraduate DiplomainComputerApplications - PGDCA
 Workingexperience inSAP,CRMforSalesand CustomerSupportModules
 Workingexperience inHRISforHR modules
 Workingexperience inInqueryfore-training,e-exam&e-evaluation modules
 ShorthandandTypewriting - SeniorGrade
 https://in.linkedin.com/in/kkeshavram

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Keshav ram k (1)

  • 1. K KESHAV RAM  kkeshavram@yahoo.com  9840811140 SUMMARY  A professional with qualitativeexperience in HR (Complete Employee Life Cycle) includingProject Management – HRIS, SAP MM Module, Administration,InfrastructureManagement, Supply Chain Management.  Extensive background in HR affairs includingexperiencein processes and policies, employee recruitment, on-boarding,learning& development, retention, conflictresolution, benefits and compensation, employee relations,legal compliance, reference check and change management.  Grass Root level experience in Event Management, Travel arrangements, Office Space Search,Lease Negotiations, OfficeAdministration & Facilities,InsuranceManagement, Service Provider Contracts,Third Party Logistics Management, Domestic and International Cargo Movements, and New Factory Set Up as per Global Guidelines  A strongaptitude for learning and seeking knowledge.  Highly adaptableto new environments with constancy in providingservice.  Capability of setting up new world-classfacilities.  Work experience in SAP, Agresso, CRM and HRIS (Prosoft, HLMS, Taleo) Technologies. SPECIALTIES HRIS, Talent Acquisition, Employee Engagement , HR Operations, Employee Relations & Retention Management, Performance Appraisal, HRPractices,Policies & Procedures, Metrics and Databases,Design and implementation of HR Projects,Initiated e-projects in learningand development, CSR activities.Work exposure in SAP, Agresso, Taleo, CRM & HLMS Technologies. Career Contour: Dec 2014 – Sep 2015 Sweett Group (UK based Cost Consultancy Group) Manager – HR Jul 2008 – Sep 2014 Harting Technologie Gruppe (Germany Based Technology Solutions Company) Manager – HR & Administration Jun 2000 – Jun 2008 Landmark Infotech Systems and Solutions Pvt. Ltd. (UAE based IT & ITES Company) Manager – HR & Operations Feb 2000 – May 2000 The Hindu India’s National News Paper Executive Secretary to Executive Editor May 1993 – Jan 2000 Shriram Group (Indian BFSI Giant) Executive Secretary to President
  • 2. SUCCESS STORIES: Made HARTING feature in GPTW 2012 under study perspective. HRIS Implementation in following platforms – Taleo in Landmark Infotech, Prosoft, HLMS implementation in Harting, Agresso ERPin Sweett.. Launched the E-leave E-exam and E-evaluation & HRIS platforms for India Reduced operating costs by more than 20% on lease renegotiations. Set up 3 first-rate facilities and a world class manufacturing facility. Was successful in release of HR newsletter at Sweett SWEETT GROUP Sweett Group is a global provider of professional services for the construction and management of building and infrastructure projects with an integrated network of 58 offices in 18 countries across 5 continents offering cost consulting, quantity surveying, project management and a whole host of specialist services. REPORTING LINE: GROUP HR DIRECTOR, APAC REGION & MD, INDIA  Ownership for India subsidiary HRfunctions  Handle 450+ employees & 250+ contract staff for on shoreprojects covering India,Sri Lanka, Bangladesh, UAE regions and off shore projects of UK  Reporting lineto Group HR Director, APAC region, Hong Kong & MD, India.  Have 5 reportees to me  Process Gatekeeper of UK ComplianceLaws  HRIS implementation through Agresso ERP  HR operations & administration, Payroll Administration,TalentAcquisition & Retention, Local statutory compliance– PF, ESI, Workman Compensation  Responsiblefor People Health & Safety – Firstof all priorities  Benchmark Compensation & enhance employee benefits schemes, Employee Engagement functions  HR Metrics,MIS  HR Newsletter  Responsiblefor Timesheets complianceand WIP analysis(work – bill) SWEETT (UK) GROUP Dec 2014 – Sep 2015 Manager – HR
  • 3. The HARTING Technology Group, a German MNC skilled in the fields of Software Creation, RFID Technology, Industrial Data Management, Networking, and Mechatronics, is a world leader in making Industrial Connectors. The 70 year old company has 3500 employees working under it generating a turnoverof €481m. REPORTING LINE: HR MANAGER, ASIA PACIFIC AND CEO INDIA STAFFING:  Responsiblefor recruitment in the region and achieved 100% of the target all theyears,Best in Asian RIM within the Group  Ensured Minimal man-day loss on accountof employee exit and replacement.  Brought in diversity of talent among the team by hiringdiverseworkforce from different facets.  Ensured that the exit interview is done and analysisof sameis fed back to the relevant system.  Effectively recovered company assets from employees across all locationsin India. TRAINING ORIENTATION:  Responsiblefor Trainingin the region and carried out 120% of the budgeted training programmes every year, Best in Asian RIMwithin the Group  Ensured that the employees are fit in as per the budgeted plan and look out for various avenues/resources for the purpose.  Ensured employee development as per development needs highlighted through performance management process and people planning.  Monitored skill gap analysis.  Generated performance improvement plans with the CEO & Asia Pacific Functional Managers for the people in the concerned area.  Implemented change initiatives,supportingcontinuous improvement in sales and back officefunctions..  Introduced E-learning and E-exam & evaluation- an onlineweb based training,test evaluation & feedback process in the region CORE HR FUNCTIONS:  Launched the HRIS portal for India after a through analysisof functions and management MIS requirements alongwith E Exam, evaluation and Appraisal platforms  Midyear Review - Ensured that MYR is done between manager & employee and provided directions on the progress HARTING TECHNOLOGY GROUP Jul 2008 – Sep 2014 Manager – HR & Administration
  • 4.  Annual Appraisal - Ensured that YER are well written, and took responsibility for the calibration of the region team and executing the bell curve performance appraisal. Compiled data meticulously to ensure standardization.  Focal Point Discussion - Enabled such discussions between manager, employee & HR and confirmed that the employee is provided feedback with relevant data and developmental inputs.  Organization Health Survey - Ascertained employee participation by ensuringaccuracy in data and effective administration and follow-up with sales team apartfrom working closely with the managers to bringout insights,create& driveaction planning.  People Planning Process - Coached the team and planned budgeted headcount for the regional team. Also supported the RM in building peopleplan for the region team and ensure that the movements arein line with the people planningprocess.  Happy Team Survey – Ensured the participation of the team and take corrective action as per employee feedback  Performed HR and Risk Reporting Review from the monthly MIS report. EMPLOYEE ENGAGEMENT:  Reached out to the employees to ensure good connectivity and resolved issues in minimumtime.  Implemented CES & CSR activities asper Global Recommendation Committee Action Points.  Ensured that all relevantHR processes arecommunicated to the employees on time.  Imparted organizational values and Codeof Conduct to the employees through appropriate communication,highlightingdeviation and beingthe rolemodel. COMPENSATION & BENEFITS:  Pushed performance through compensation.  Provided monthly payroll inputs for the region to C&B to process salary and necessary allowances.  Periodical communication and reviewof incentive schemes among team members.  Worked on sales incentivefiles and validated with finance team for attainingrighttargets and payouts  Suggested compensation fitment for the new hires in the region.  Ensured communication of benefits to the team and support them in getting appropriateclaims.  T&E Process - Conveyed the process appropriately to the frontlineand ensures that employees fill their T&E on time so that itis processed timely. COREADMINISTRATIVE FUNCTIONS:  Coordinatingwith architects and vendors for the effective execution of projects in the Building Infrastructuredomain.Lease negotiation with Landlord with comparisons on the current cost.  Have set up a new offices in Bangalore,Mumbai, Gurgaon and Chennai and a Green Field manufacturing unit in Chennai  Responsiblefor an area or site budget and implementation of costsaving,quality improvement, and/or efficiency strategies.Plan,Foresee Officespacerequirement in consultation with the BU Heads
  • 5.  Managinggeneral administration functions like:facilities,space,environment, employee health and safety, aesthetic management, engineering and fleet management, cafeteria, guest house, procurement, logistics,security,statutory,property etc.  Responsiblefor planning,execution and review of Security and Transportation procedures.  A liaison to governmental agencies and local associationswith authority to resolveissues.  Statutory Compliances as per local ruleof land – PF, professional tax,ESI,sales tax,excisereturns, customs duty, SVB assessmentand maintenance.  InsuranceManagement – GPA, GMC, PD & BI, D & O, CGL, MarineInsurance– propose, negotiate and renewal  Vendor Management (Negotiation, Deployment, Checking Service Quality and Quantity as per SLA, and approvingpayments as per PO/Work Order payment terms).  Managingthe company warehouses - Third Party WarehouseManagement – SLA, Review of Monthly Invoices,and Renewal. Logistics –material movement within India for customers and reexport to Parent Company in Germany. Import clearances fromFactories atZhuhai and Germany.  Responsiblefor Travel Desk – Visa Process,Tickets,Last MileFerry/Rail network, Hotels etc.  Responsiblefor Cost Management; Proven expertise in preparation of annual operatingplan,annual budget, daily costtracking,costanalysisand costcontrol,monthly provision and cash flow,quarterly review of budget v/s actuals and MIS.  Ensure quality of work by adheringto company servicestandards. LandmarkInfotechcatersto the PointOf Sale Solution,TransportationManagementSoftwareand Application,Warehouse ManagementSoftware DevelopmentandITInfrastructure SupportServices, CRM Management(Call Centre/BPOdeliveryvertical)forthe Landmark Gulf Group andother companies inIndia.It alsofeaturedaBPO and a CertifiedITTrainingInstitute (specializinginMSandOracle). Foundedin1973 in Bahrain,the LandmarkGroup operatesover1800 outletsencompassingover24 millionsquare feetacrossthe Middle East,Africaandthe IndianSubcontinent,employingover45,000 people andgeneratinganetincome of US$ 4.5 billion. REPORTING LINE: BUSINESS CONTROLLER, UAE AND CEO INDIA JOB FUNCTIONS  Human Resource – implementation of HRMS – Taleo - recruitment, training,appraisal, manpower planning work force deployment at site  Mass Recruitment – Campus Recruitment  Body Shopping for all group companies located in UAE, UK LANDMARK INFOTECH SYSTEMS & SOLUTIONS PVT. LTD. Jun 2000 – Jun 2008 Manager – HR & Operations
  • 6.  Statutory - PF, ESI, Professional Tax  Setting up of a new workplaceand restructuringthe organization.  Takingcare of leaseagreements and Govt. agencies liaison.  Import, STPI activities and SIPCOTliaison  General OfficeAdministration  OfficeCanteen/Pantry management  Logistics –Manpower deployment atcustomer site  Procurement - Inventory and Capital Kasturi and Sons Limited, popularly known as The Hindu, publishes India's most respected and admired daily newspaper, The Hindu; Business Line (a.k.a. The Hindu Business Line), a dailybusinessnewspaper; Frontline - India'smostrespectedcurrentaffairsmagazine (fortnightly);andSportstar,India'sonlyweekly sportsmagazine. JOB FUNCTIONS Secretarial Functions Directors Estate Management ShriramGroup isa 40 yearoldfinancial servicesconglomerate headquarteredinChennaiwithanoverall customerbase of 7.5 million,35,000 employeesacross2,800 offices,withAssetsunderManagementof aroundINR 76,000 crore. JOB FUNCTIONS  Marcom  Coordinating with Press and Agency with regard to release of advertisements & Press Releases  Travel & Stay arrangements for Executives - In charge for conveningConference at All India Level  Operations - Hire Purchase/Lease- MIS - Documentation SHRIRAM GROUP May 1993 – Jan 2000 Executive Secretary to President THE HINDU Feb 2000 – May 2000 Executive Secretary to The Executive Editor
  • 7.  Human Resource - Recruitment - Release of advertisements, shortlistingcandidates,organizeinduction trainingacrosscountry  Funds flow management - To check bank balanceatbranch level  Ombudsman - Grievance redressal for employees & depositors  Preparingand analyzingarrearsstatement of defaulted cases.  To check collection statement and red listarrearscases  Responsiblefor the Social welfareactivities of the Group which run an Old Age Home, Orphanageand 3 Public Schools near Chennai. EDUCATION  Master’sDegree inPublicAdministration - MPA  Bachelor’sDegree inMathematics –B.Sc.  PostGraduate DiplomainComputerApplications - PGDCA  Workingexperience inSAP,CRMforSalesand CustomerSupportModules  Workingexperience inHRISforHR modules  Workingexperience inInqueryfore-training,e-exam&e-evaluation modules  ShorthandandTypewriting - SeniorGrade  https://in.linkedin.com/in/kkeshavram