Presentation at the University of Maryland College of Information Studies (UMD iSchool). This talk offers a sneak peek at the Balanced Value Impact Model 2.0 (BVI Model). He will introduce the Digital Humanities at King's, link this to his open and collaborative research practices to tell the story of the intellectual development of the BVI Model. Tanner will then go on to detail the BVI Model 2.0 to highlight what's new and how it works. He relates these changes to his collaboration with Europeana to develop their Impact Playbook and look to the future of that tool.

1. Professor Simon Tanner
King’s College London
@SimonTanner
Developing the
Balanced Value
Impact Model
to assess the
impact of
digital resources
Stage 1:
Set the Context
Stage 2:
Design the
Framework
Stage 3:
Implement
Framework
Stage 4:
Narrate
outcomes & results
Stage 5:
Review & Respond

2. @SimonTanner
King’s Department of Digital Humanities @kingsdh
www.kcl.ac.uk/ddh
30+ years of activity, against a background of rapid
innovation and change in Humanities Computing and Digital
Humanities.
~600 students in 5 x Masters + 1 x Undergraduate degrees
30+ academic faculty plus researchers and teaching fellows
Digital Humanities at King’s

3. @SimonTanner
King’s Digital Labs @kingsdigitallab
www.kdl.kcl.ac.uk
Established 2015
>14 staff: Directors, Project Manager, Analysts, Software
Engineer, UI/UX Designers, Developers, Systems Manager,
Post-doc.
100 inherited projects, 20 ongoing. ~5 million digital objects.
Supported by external funding, under-written internally.
Digital Humanities at Large Scale

4. @SimonTanner
Many strengths coming together
Highly innovative
Collaborations
For scholars
For the people
Working with
Libraries
Museums
Archives
Publishing
Media
Transformative

5. @SimonTanner
The Balanced Value Impact Model is a way to implement impact
assessment and demonstrate value, especially for digital resources.
The BVI Model challenges an organisation to be more evidence-based
and to investigate the underlying assumptions driving institutional
values and strategies.
In short, the key questions remain:
• What to assess?
• Why assess that?
• How to use the intended results?
• What is it worth to know this information?
What is the BVI Model?

6. Impact defined
Impact is defined as the
measurable outcomes arising from the existence
of a resource that demonstrate
a change in the life or life opportunities of the community.
http://bit.ly/Tanner_BVIM

7. @SimonTanner

8. @SimonTanner

9. @SimonTanner
GLAMs make an impact
• Digital resources and memory institutions have an impact
whether formally measured or not.
• Not everything can or should be measured.
• No impact measure has a one-to-one relationship with activities,
but every activity should consider evaluation/feedback questions
informed by an impact plan.
• The purpose of impact measurement is to understand that impact
explicitly and to become purposeful in trying to achieve it and to
narrate its benefits to the broader community.
• Avoid changing those things measured by how they are measured.

10. @SimonTanner
Stakeholders are defined as: a person, group, community, or organisation who
affects or can be affected by the ecosystem of the digital resource.

11. @SimonTanner
BVI Model uses a DPSIR approach

12. @SimonTanner
4 Strategic Perspectives
Operational Innovation
Economic Social

13. @SimonTanner
4 Strategic Perspectives
Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html
Operational Innovation
Economic Social
Social Impact
Rich digital content is available for existing and new audiences—
placing content in every home and hand to share and make new
personal experiences. This resource has changed our stakeholders'
behaviour in ways that link to benefits in education, social life,
community cohesion, a sense of place and improved welfare.

14. @SimonTanner
4 Strategic Perspectives
Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html
Operational Innovation
Economic Social
Economic Impact
Because of these changes we are also delivering substantial
economic benefits to our stakeholders that demonstrate the worth
and value of our endeavours in clear monetary terms.

15. @SimonTanner
4 Strategic Perspectives
Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html
Operational Innovation
Economic Social
Innovation Impact
Innovation in the building of the digital resource and its functionality
means we are gaining a strategic advantage in a vital area of activity
for the future sustainability of services and engagement.

16. @SimonTanner
4 Strategic Perspectives
Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html
Operational Innovation
Economic Social
Operational Impact
This digital resource enables our organisation to be more effective
and efficient in delivering change and resultant benefits to
stakeholders: both internally and externally.

17. Values are Individual AND Shared
Impact is expressed through values.
Value is individually understood and attributed
BUT
collectively shared and thus magnified.

18. @SimonTanner
Existence / Prestige
Utility
Inheritance / Legacy
Modes of Digital Value
Education
Community
Balanced Value Impact Model. See: http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html

19. @SimonTanner
Utility Value: The value and benefits directly gained by people through active use of the
digital resource now or sometime in the future.
Existence and/or Prestige Value: The value and benefits people derive from knowing that
a digital resource exists and is cherished by a community; regardless of whether the
resource is personally used or not.
Education Value: The value and benefits directly gained by people from their own or
others ability to learn and gain knowledge (formally or informally) from a digital resource.
Community Value: The value and benefits directly gained by people from the experience
of being part of a community engaging with, or afforded by, a digital resource.
Inheritance / Legacy Value: The value and benefits derived by people from the ability to
pass forward or receive digital resources between generations and communities. Such as
the satisfaction that their descendants and other members of the community will in the
future be able to enjoy a digital resource, if they so choose.
Modes of Digital Value

20. @SimonTanner
Balancing Strategies with Values
Economic Innovation OperationalSocial
Utility Community ExistenceEducation Inheritance

21. http://strategy2020.europeana.eu/
https://pro.europeana.eu/what-we-do/impact
Europeana Collections = 3,500 memory institutions
58 million objects, 12 thematic collections,
151 curated galleries. 1 million accesses pm

22. bit.ly/2016impactrecommendationspaper
http://pro.europeana.eu/publication/impact-assessment-case-study
Twitter: @SimonTanner

23. bit.ly/2016impactrecommendationspaper
Twitter: @SimonTanner
Utility Value
Utility

24. bit.ly/2016impactrecommendationspaper
Twitter: @SimonTanner
Community Value
Community

25. @SimonTanner

26. @SimonTanner

27. Professor Simon Tanner
King’s College London
@SimonTanner
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