Summer Institute attendees learned how to "do" DT by listening to Katie Archambault describe the challenges associated with using her dated book cart, then asking questions, refining the problem statement, and designing around the perceived challenge(s).
6. Ideate how to solve elevator problem:
Ideation Horizon
7. Our Problem: The Book Cart
– What are the benefits
of a book cart?
– What do you dislike
about book carts?
– What is the purpose
of a book cart? Why
do we use them? www.hertzfurniture.com
13. DEFINE
What is the real problem?
How might we allow________ to ________
[fill in name here] [fill in need here]
so that he/she might feel ____________?
[fill in feeling/insight/meaning]
Examples:
• How might we allow a librarian to use a book cart in a
way that makes her feel efficient?
• How might we design a book cart so that librarians enjoy
the process of reshelving books?
16. IDEATE
Ideation Horizon Norms
• Go for quantity
• Headline
• Defer judgment
• Encourage wild ideas
• Build on the ideas of others
• Stay focused on the topic
• One conversation at a time
• Be visual