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Rod Scotland
                                                                  National Strategic Unified Solutions Practice Lead
                                                                  Canada
                                                                  Scotland@@Cisco.com
                                                                  Cisco Systems, Inc.




SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.                                                Cisco Confidential   1
“Believe that the network is
         becoming the platform for all
         forms of communications and IT.

          The role of the network builds on
          the end-to-end and architecture-
          based differentiation that we have
          been investing in for many years.”
          John Chambers, President and CEO




SEVT REM 12-05-05      © 2005 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   2
Over 23+ Million Cisco IP Phones Sold

                    •  More than 100K Cisco Collaboration
                       customers worldwide
                    •  Cisco Collaboration customers include
                       more than 85% of the Fortune 500®
                    •  Cisco displacing over 30,000 TDM phones
                       every business day
                    •  Cisco shipped over 1 million phones each
                       of the last ten quarters:
                        3 years+ to ship 1st million
                        1 year to ship 2nd million
                        8 months to ship 3rd million
                        6 months to ship 4th million
                        5 months to ship 5th million
                           …and accelerating!




SEVT REM 12-05-05        © 2005 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   3
SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   4
Unified Communications and Web 2.0


                                                                          Transcend
                                                                       Boundary free UC
                                                                         Frictionless
                                                                         Collaboration


                                                                           Include
                                                                        Extend UC to
                                                                         customers &
                                                                      Partners & Patients


                                                                          Transform
                                                                          Competitive
                                                                          advantage
                                                                           with UC
                    Wikis, Blogs, Mashups
                     Social Networking
                                                                          Accelerate
                          Face book                                      Extending UC
                                                                           across the
                                                                          Organization

                                                                          Migrate
                                                                        Legacy to IP
                     Intranets, Email & IM                            Enable the change
SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.   Cisco Confidential    5
Social Networking: @ Home @ Work




-  Do TimeZones                                                             -  Do TimeZones
Matter?                                                                     Matter?
-  Does this Scale?                                                         -  Does this Scale?
-  Are these services                                                       -  Are these services
proprietary?                                                                proprietary?
-  Is there a huge                                                          -  Is there a huge
learning curve?                                                             learning curve?

-  Is this                                                                  -  Is this
Networking?                                                                 Networking?




SEVT REM 12-05-05       © 2005 Cisco Systems, Inc. All rights reserved.   Cisco Confidential        6
Some recent (Public) Statistics from the Web:


   •    More than 300 million active users                                              •    Reaches over 28 million US monthly people
   •    50% of active, users log on to Facebook in any given day                        •    Twitter is more heavily female than male
   •    The fastest growing demographic is those 35 years old and older                 •    The fastest growing demographic age is 35 to 45
                                                                                        •    10% of email subscribers had a Twitter account associated with their email
                                                                                             address.
   •    User Engagement
   •    Average user has 130 friends on the site
   •    More than 6 billion minutes are spent on Facebook each day (worldwide)
   •    More than 10 million users become fans of Pages each day




                                                                                        •    Unified Communications
                                                                                        •    Over 23+ Million Cisco IP Phones Sold
                                                                                        •    More than 100K Cisco Collaboration customers worldwide
   •    Time it would take to view all of the material on YouTube (as of March 17th
        2008): 412.3 years (imagine now??)                                              •    Cisco Collaboration customers include more than 85% of the Fortune 500
                                                                                        •    Cisco displacing over 30,000 TDM phones every business day
   - YouTube Reaches 100 Million U.S. Viewers
                                                                                        •    Cisco shipped over 1 million phones each of the last ten quarters:
   •    internet viewers have viewed 14.8 billion online videos in January 2009
                                                                                                 3 years+ to ship 1st million
        alone                                                                                    1 year to ship 2nd million
   In January 2009, 147 million U.S. internet users watched an average of 101                    8 months to ship 3rd million
   videos per person.                                                                            6 months to ship 4th million
                                                                                                 5 months to ship 5th million
   •    25 percent of visitors to YouTube have used the site for business.
                                                                                                    …and accelerating  !
   •    Online purchases are only the tip of the iceberg. Many people who shop
        online are likely to buy offline. According to a 2007 study by eMarketer:                TelePresence:
        “for every $1 in online sales, the Internet influenced $3.45 of store sales.”            - 628 TelePresence Rooms
        Our survey found that 37 percent of YouTube users have purchased                         - 389,528 Meetings to Date
        something offline that they saw advertised on YouTube.                                   - 77,300 Meetings avoided Travel
                                                                                                 - 309M Saved to date


SEVT REM 12-05-05                  © 2005 Cisco Systems, Inc. All rights reserved.                                                      Cisco Confidential           7
Open Standard Web 2.0 Directory Example




SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   8
More Web 2.0 @ Cisco – Skills Search!




                                                                        Cisco Skills Locator

SEVT REM 12-05-05     © 2005 Cisco Systems, Inc. All rights reserved.                          Cisco Confidential   9
www.cisco.com                                                         - Unified Experience
                                                                        Unified Investment
                                                                        Unified Network




                                                           LAN/WAN




SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.              Cisco Confidential   10
What about the Customer’s choice?
            Be Open. Open to many Standards!




 Cisco Unified
 Client Services
 Framework


                                                                      Home User


SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.               Cisco Confidential   11
Open and Interoperable….
          Unifying the Desktop Environment:

                    Microsoft Communicator


                                                                              IBM Sametime




       Cisco CUPC




SEVT REM 12-05-05           © 2005 Cisco Systems, Inc. All rights reserved.            Cisco Confidential   12
Cisco Unified Video Solutions




    Unique, in-        • Real-time                                   • Ad hoc real-     • Video over the       Re-inventing
   person                 video to                                      time video         network and           the safety
   experiences            facilitate live                             • VT Advantage audio on                    and security
   over the               meetings,                                   • Endpoint           demand                market
   network –              information                                   flexibility (HD) • Company               through the
   enables                exchange                                                                               use of IP
                                                                                           meetings
   users to                                                                                                      based video
   collaborate                                                                          • Live and On-           surveillance
   like never                                                                             demand video           and access
   before                                                                               • Digital signage        technologies
SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.                                         Cisco Confidential   13
MeetingPlace - Rich-media Conferencing
               Complete voice, video and web conferencing and control




                                                                    2004 Results




SEVT REM 12-05-05     © 2005 Cisco Systems, Inc. All rights reserved.              Cisco Confidential   14
Telepresence: Converging all forms of human
            expression




    Helping Companies Become “Green”
                                                                             Reduced overall company
                                                                             carbon emissions by 10%
                                     Helped Cisco cut 1B miles
                                     of annual air travel by 20%

                                                                      Better customer service,
                                                                       improved quality of life
  “The Best of 2006”
SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.                         Cisco Confidential   15
Q: How do I start my Unified Communications Strategy
   while embracing Collaboration?
   A: Four key Steps!

                                                                           3. Direct your
                                                                        Customers, Partners
                                                                         and Employees to
                                                                           your Network!
                                                                            2. Invest in
                                                                          Network Centric
                                                                         (Open Standards)
                                                                         Communications

                                                                        1. Connect your Dial-
                      End-User                                              Tone to your
                    Virtualization
                    Empowerment                                               Network
SEVT REM 12-05-05     © 2005 Cisco Systems, Inc. All rights reserved.             Cisco Confidential   16
Q: How do I start my Unified Communications Strategy
   while embracing Collaboration?
   B: Step Four!




                                                                        4. Blend the usage of On & Off Net
                                                                                     Services:
                                                                                   SAS / Cloud
                                                                                       and
                                                                                  Collaboration

                                                                        * Extend & Grow Virtually *




                      End-User
                    Virtualization
                    Empowerment
SEVT REM 12-05-05     © 2005 Cisco Systems, Inc. All rights reserved.                    Cisco Confidential   17
..and now… Collaboration
                                 @
                          Home, Work, Play!




SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   18
The Near? Future of Collaboration!




SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   19
THANK YOU!!




SEVT REM 12-05-05   © 2005 Cisco Systems, Inc. All rights reserved.          Cisco Confidential   20

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R Scotland Jump It Collab Conference Sept 21 2009

  • 1. Rod Scotland National Strategic Unified Solutions Practice Lead Canada Scotland@@Cisco.com Cisco Systems, Inc. SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
  • 2. “Believe that the network is becoming the platform for all forms of communications and IT. The role of the network builds on the end-to-end and architecture- based differentiation that we have been investing in for many years.” John Chambers, President and CEO SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
  • 3. Over 23+ Million Cisco IP Phones Sold •  More than 100K Cisco Collaboration customers worldwide •  Cisco Collaboration customers include more than 85% of the Fortune 500® •  Cisco displacing over 30,000 TDM phones every business day •  Cisco shipped over 1 million phones each of the last ten quarters: 3 years+ to ship 1st million 1 year to ship 2nd million 8 months to ship 3rd million 6 months to ship 4th million 5 months to ship 5th million …and accelerating! SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
  • 4. SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
  • 5. Unified Communications and Web 2.0 Transcend Boundary free UC Frictionless Collaboration Include Extend UC to customers & Partners & Patients Transform Competitive advantage with UC Wikis, Blogs, Mashups Social Networking Accelerate Face book Extending UC across the Organization Migrate Legacy to IP Intranets, Email & IM Enable the change SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
  • 6. Social Networking: @ Home @ Work -  Do TimeZones -  Do TimeZones Matter? Matter? -  Does this Scale? -  Does this Scale? -  Are these services -  Are these services proprietary? proprietary? -  Is there a huge -  Is there a huge learning curve? learning curve? -  Is this -  Is this Networking? Networking? SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
  • 7. Some recent (Public) Statistics from the Web: •  More than 300 million active users •  Reaches over 28 million US monthly people •  50% of active, users log on to Facebook in any given day •  Twitter is more heavily female than male •  The fastest growing demographic is those 35 years old and older •  The fastest growing demographic age is 35 to 45 •  10% of email subscribers had a Twitter account associated with their email address. •  User Engagement •  Average user has 130 friends on the site •  More than 6 billion minutes are spent on Facebook each day (worldwide) •  More than 10 million users become fans of Pages each day •  Unified Communications •  Over 23+ Million Cisco IP Phones Sold •  More than 100K Cisco Collaboration customers worldwide •  Time it would take to view all of the material on YouTube (as of March 17th 2008): 412.3 years (imagine now??) •  Cisco Collaboration customers include more than 85% of the Fortune 500 •  Cisco displacing over 30,000 TDM phones every business day - YouTube Reaches 100 Million U.S. Viewers •  Cisco shipped over 1 million phones each of the last ten quarters: •  internet viewers have viewed 14.8 billion online videos in January 2009 3 years+ to ship 1st million alone 1 year to ship 2nd million In January 2009, 147 million U.S. internet users watched an average of 101 8 months to ship 3rd million videos per person. 6 months to ship 4th million 5 months to ship 5th million •  25 percent of visitors to YouTube have used the site for business. …and accelerating ! •  Online purchases are only the tip of the iceberg. Many people who shop online are likely to buy offline. According to a 2007 study by eMarketer: TelePresence: “for every $1 in online sales, the Internet influenced $3.45 of store sales.” - 628 TelePresence Rooms Our survey found that 37 percent of YouTube users have purchased - 389,528 Meetings to Date something offline that they saw advertised on YouTube. - 77,300 Meetings avoided Travel - 309M Saved to date SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
  • 8. Open Standard Web 2.0 Directory Example SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
  • 9. More Web 2.0 @ Cisco – Skills Search! Cisco Skills Locator SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
  • 10. www.cisco.com - Unified Experience Unified Investment Unified Network LAN/WAN SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
  • 11. What about the Customer’s choice? Be Open. Open to many Standards! Cisco Unified Client Services Framework Home User SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
  • 12. Open and Interoperable…. Unifying the Desktop Environment: Microsoft Communicator IBM Sametime Cisco CUPC SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
  • 13. Cisco Unified Video Solutions   Unique, in- • Real-time • Ad hoc real- • Video over the  Re-inventing person video to time video network and the safety experiences facilitate live • VT Advantage audio on and security over the meetings, • Endpoint demand market network – information flexibility (HD) • Company through the enables exchange use of IP meetings users to based video collaborate • Live and On- surveillance like never demand video and access before • Digital signage technologies SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
  • 14. MeetingPlace - Rich-media Conferencing Complete voice, video and web conferencing and control 2004 Results SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
  • 15. Telepresence: Converging all forms of human expression Helping Companies Become “Green” Reduced overall company carbon emissions by 10% Helped Cisco cut 1B miles of annual air travel by 20% Better customer service, improved quality of life “The Best of 2006” SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15
  • 16. Q: How do I start my Unified Communications Strategy while embracing Collaboration? A: Four key Steps! 3. Direct your Customers, Partners and Employees to your Network! 2. Invest in Network Centric (Open Standards) Communications 1. Connect your Dial- End-User Tone to your Virtualization Empowerment Network SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
  • 17. Q: How do I start my Unified Communications Strategy while embracing Collaboration? B: Step Four! 4. Blend the usage of On & Off Net Services: SAS / Cloud and Collaboration * Extend & Grow Virtually * End-User Virtualization Empowerment SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 17
  • 18. ..and now… Collaboration @ Home, Work, Play! SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18
  • 19. The Near? Future of Collaboration! SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 19
  • 20. THANK YOU!! SEVT REM 12-05-05 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Confidential 20