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Donor Profiles

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Strategic Stewardship
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Donor Profiles

  1. 1. A Julie Fainberg Presentation
  2. 2. At a Glance MOU Review Donor Research Focus Group Templates Galore Alpha Release
  3. 3. MOU Review New Conventions Assignment of Unique Identifier Identificatio of Fund Types Identificatio of Original Donors Hard Copy MOUs
  4. 4. New Naming Conventions Last Name First Name Fund Type Unit Fund Sort Name
  5. 5. Unique Identifier Assignment Classificatio Goal • Enables simple navigation of endowments • Provides quick of the endowed fund Classificatio Purpose • Provides in-depth description of the endowed fund Classificatio Assignment • Based on the Administration of the endowment’s MOU
  6. 6. Fund Type Identification Primary Identification • Fund type was identified on the MOU under the Purpose and Administration sections Secondary Identification • Fund type was identified on Advance server under the Historical and Reporting Narratives Final Identification • Identifiers given final assignments based upon traditional type classification established by the University
  7. 7. Original Donor Identification • High-lighted of original donor who signed MOU Identification • Noted original donors listed in Advance Virtual Identification • Compared donor between Advance and MOU Cross- Reference
  8. 8. Hard Copy MOUs Front Page Inside MOU Organization • Fund sort name • Unique identifier • Fund summary • High-lighted key information • High-lighted original donor(s) • Alpha-order by fund sort name
  9. 9. Donor Research Donor List Endowed Fund Donors Qualified Donors Donor Document
  10. 10. Donor List Compiled list of selected donors Researched affiliation University Separated by relationship with
  11. 11. Endowed Fund Donors Research • Isolated every selected donor’s giving history Identification • Qualified all donors with active endowed funds established in their name for the next phase
  12. 12. Qualified Donors Selection Guideline s Local More than one active fund Active within the University Stewardee or Original
  13. 13. Donor Document Name of selected donor University affiliation Name of endowed funds Descriptio of funds Occupatio
  14. 14. Focus Group Goal Guiding Questions Questionnaire Instrument Donor Communicati
  15. 15. Donor Communication Review Identify a group of 15 donors who be most qualified to participate in the group Collaborat Work with other staff members to add or remove donors from the focus group contact list Contac After approval, begin communication with donors about the project and focus group
  16. 16. Questionnaire Instrument • No more than 9 questionsSimple • No “yes-or-no” questionsOpen-ended • Create questions that relate to the Thought Provoking • Avoid boring generic open-endedEngaging
  17. 17. Guiding Questions • Ask questions about the project as a whole • Don’t focus on a specific area Keep it General • Focus groups are made for collaboration, let them give feedback • Long winded questions take a lot of originality away from responses Keep it Short • The donors are donating their time, don’t waste it • Meaningful questions give meaningful answers Keep it Meaningful • The experience should be pleasant for all who are involved • This project is meant to high-light our donors, don’t make them seem boring Keep it Fun
  18. 18. Goal Enhance • questionnair instrument Involve • donors in project Obtain Feedback • about the project Alter • project if necessary
  19. 19. Templates Galore Questionnaire Invitations Donor Profile Thank You
  20. 20. Questionnaire Introduction • Introduce the • Instructions for completing the instrument Questions • 7-9 open-ended questions • 2 optional “fun” questions
  21. 21. Invitations Explanation General information about the project What information will be on the profiles How they will impact the final product Participation Participating is optional Explain benefits of participating Feedback Encourage frequent participation and feedback Questionnair e Insert questionnaire with BRE Email link to questionnaire
  22. 22. Donor Profile General Structure • Standardized format for the profile Fast Fact • Offer space an optional fact bullet list Translation • Create a way for the donor responses to be crafted into but consistent profile pages
  23. 23. Thank-You Letters Personalization Future • Alpha letters sent to audience • Standardized hand- letters • Encourage continued involvement with project • Feedback is always welcome
  24. 24. Alpha Release Invitation Distributio Creation Feedback Thank-
  25. 25. Invitation Gather Participants Ideal participants have more two endowed funds Target is between 20 25 total participants Outline Benefits Explain they among a small hand selected group They will have the option of participating Their feedback will shape the final product
  26. 26. Questionnaire Distribution Hard Copy Questionnaire will be mailed donor agrees to participate in Alpha By request only Virtual Copy Link to online questionnaire will embedded in invitation and as a at the bottom of the invitation Default method distribution
  27. 27. Creation Consolidatio n Gather completed questionnaire responses Organize responses by donor into story parts • Introduction, build-up, climax, moral, etc. Translation Take their responses and draft a story Don’t lose the original message from the donor Editing Edit draft through two other parties Release Send the final profile back to the donor Feedback Compile feedback from donors for the Beta trial
  28. 28. Feedback Organize • Place feedback in Excel file • Separate into groups based on type of feedback • Positive • Negative • Suggestions Review • Hold small meeting to go over feedback • Brainstorm solutions to negative feedback Debrief • Discuss changes to make for Beta release • Communicate with donors in Alpha about
  29. 29. Thank-You Honest Humble Be about what issues their involvement uncovered how we fixed Keep the overall message honest Create hand- written you notes Alpha participants This project couldn’t have happened the participants in Alpha Their contributions vital in the overall success of the project Heartfelt

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