Julie England

Jersey Jersey

Ecommerce - Customer Care Manager

Consumer Products

Employed by a UK based shipping company since 1997. As a manager I have been required to maintain a good team balance, safety and efficiency. Upholding staff highest level of customer care and managing efficiently the port office administrative, accounting and company procedures. Throughout I also gained invaluable expertise as an Interpreter and Translator in the following fields: • Managing: Proficient Customer Service, delivering Welcome Host Training to staff. Liaising with media, travel agency and hotels during ferry disruptions. • Human Resource: Administrating Payroll and analysing monthly payroll data. Responsible for the recruitment, training and management of personnel both...