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  1. 1. Jonathan A. Mix 1340 Gianna Ln Manteca, Ca 95336 209-914-8328 Exile3200@yahoo.com Dear Sir/Madame I am very interested in exploring career opportunities with your organization. My background includes 24 years experience in positions requiring technical knowledge, management skills, attention to detail and customer service. I am recognized as a self starter,problem solver, eagerly taking on extended responsibilities and resolving unexpected complications with creativity and a positive attitude. I am a flexible team player, and willing to work overtime shifts and weekends to meet organizational objectives. I am confident in my leadership skills, dedication and social skills that would enable me to be an effective member of your team. I would appreciate the opportunity to meet with you personally to learn more about your organization/company and to answer any questions you might have about me, or regarding my professional qualifications. Please feelfree to call or email at the information shown above. Thank you for your time and consideration. I look forward to speaking with you. Sincerely, Jonathan A. Mix
  2. 2. Presentation of Qualifications Career Objective To secure a position that will utilize my skills and knowledge Management and technical expertise for mutual benefit and success. Profile Highly skilled, dependable, professional with 24 years experience in the grocery industry. Managing employees and getting utmost production/efficiency and effectiveness. Setting and achieving goals on daily/monthly and quarterly directives. Motivator and Achiever to self and others. Proficient in  Stocking  Ordering  Customer service  Produce  Hiring  Scheduling  Shipping  Receiving Professional Experience West Elm/Williams Sonoma, Inc. 2013-Present Operations Manager/Assistant Manager  Partner with GM to develop business and strategy plans to ensure the store excels in areas such as cost, service, safety,and inventory integrity. Ultimately, meeting store goals for timing deadlines, product count, accuracy,and overall operational efficiency.  Perform computer software updates,hardware maintenance, also, record and resolve all POS issues when necessary.  Monitor and adjust sales performance numbers to meet store needs, perform payroll, record daily deposits, and prepare financial and inventory audits.  Run financial and inventory reports weekly, and perform rectifications when necessary.  Serve as primary liaison regarding customer service issues, and work with outside contractors as well as in-store company contractors to resolve in-store furniture discrepancies.  Work directly with subcontractor in order to mitigate proper maintenance to building/facility structure including landscape, building structure, and electrical issues.  Primary point of contact for implementing and enforcing corporate directives.  Responsible for management of entire stockroom staff, all aspects of shipping and receiving, and keeping log of store L/P reports.  Manage and coordinate stock room staff as well as supervise and assist sales team.  Plan, track, and manage the productivity, accuracy and efficiency of the warehouse staff; meeting all required metrics and setting revised standards as directives are announced, along with driving continuous overall improvement and customer service.  Major role player in the mapping of store inventory plan.  Order all store supplies to support daily, weekly, and monthly function; in stock room and on the sales floor.  Provide verbal and written counsel to associates regarding conduct.
  3. 3. Cost Plus World Market 2010-2013 2530 Naglee Rd Tracy Ca 95377 Supervisor / Assistant Manager  Work with corporate, when the need arises, to resolve customer service concerns and issues.  Place order requisitions for sales floor and product displays.  Record accounts of transactions concerning the balance of safes and register tills.  Implement store resets as instructed by corporate directives.  Tracking Dept. Sales (How do you track dept sales?)  Changeover displays/visuals based on sales.  Developing Financial and Sales plans (How do you develop financial and sales plans?)  Selling (Sales, generally speaking? Or, is this upselling the customer? How is this done?)  Manage inventory stock levels of warehouse and supervise monthly inventory cycle counts.  Work with employees to rectify conflicts and issues. Walmart 2009-2010 30600 Dyer Street Union City Ca, 94587 Support Manager  Take charge of 50+ employees throughout the store to include all departments.  Responsible for function of the store at night.  Manage vendors, deliveries of store merchandise, and displays.  Take care of customer issues, employee issues.  Hire employees and terminate employment when the need arises.  Ran Warehouse/Inventory/Vendor & Product deliveries and Supplies. Petrinis / Joey Franco’s Pw Market 1990-2010 4015 East Castro Valley Blvd Castro Valley, Ca 94552 Assistant Manager / Dairy Manager  Ensure effective and profitable operations of the grocery department through sales maximization and employee growth.  Ensure customers receive polite, friendly service.  Work with the Grocery Manager to create effective scheduling within the department.  Ensure department is compliant with company standards; train and develop grocery department employees; and implement and maintain an in-store culture that ensures growth.  Prepare the grocery department for grocery inventory; maintain backroom, coolers, and freezers to standard; and take complete ownership of the grocery department which includes dairy, frozen, general merchandise, and HBC.  Work closely with the DSD Receiver,Pricing Coordinator and vendors, and performs all other duties as assigned by management.