1. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Activating Ideas + People for Positive Change
o Positive Image = Positive Action o Research + Inquiry + Questions
o Systems Thinking + Sustainability o Design Makes a Difference
o Cooperative Capacity Building o Opportunity Creation
What Inspires My Work?

2. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Design Makes
a Difference
“We wanted to make the best
for the most for the least.”
- Ray and Charles Eames
Design Process by Charles Eames for Louvre Show “What is Design”, 1969

3. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Comprehensive
Designer
“an emerging synthesis of
artist, inventor, mechanic,
objective economist and
evolutionary strategist.”
- R. Buckminster Fuller, 1959

4. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Collective Creativity
“Environmental Creation
o Resources
o Scores
o Valuaction
o Performance
a vehicle to allow many
people to enter into the
act of creating together.”
-Lawrence Halprin, 1969

5. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Art, Design, and
Civic Engagement
“The fundamental failure
of most graphic, product,
architectural, and even urban
design is its insistence on
serving the God of Looking-
Good rather than the God of
Being-Good.”
-Richard Saul Wurman Book by Johnette Isham for the Providence City Spirit Program
which engaged artists, designers, architects, urban planners, and
performers in an urban education program to revitalize the city.

6. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Strength-Based
Change
“The best path to the good
society is the construction
of great organizations that
nurture and magnify the
best in human beings.”
- David Cooperrider
& Surresh Srivastva

7. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
“What gives life?”
(the best of what is)
Discovery
Appreciating
“How to empower,
learn, and improvise?”
Deliver
Sustaining
“What should be
the ideal?”
Design
Co-constructing
“What might it be?”
Dream
Envisioning
Appreciative
Topic
Appreciative
Inquiry
“The ageless essence of
leadership is to create an
alignment of strengths
in ways that make a
system’s weakness
irrelevant.”
- Peter Drucker

8. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Evidence-Based
Design
Evidence-based design
incorporates credible
research in the design
process to achieve the
best possible design
outcomes.

9. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Optimal Healing
Environment
The Wellness Community of SW Florida
“..a remarkable healthcare
service product…contributing
to the emerging body of
knowledge on design, green
architecture, and healing.”
- Dr. Phil Kotler
in Strategic Marketing
for Healthcare Organizations
“This exciting initiative will have far reaching impact that will change the face of psychological
care for people affected by cancer.” -Kim Thiboldeaux, CEO National Wellness Community

10. JOHNETTE ISHAM • WWW.ISHAMANDASSOCIATES.COM • 941-726-1707
Organizational Alignment o Optimal Environments o Successful Individuals o Inspired Results
Capacity Through Design: Strengthen+ Link People, Programs, Places, and Processes
Capacity Through
Design
o Appreciative Inquiry
o Evidence-Based Design
o Sustainable Design
Celebrate a Sustainable and Vibrant Organization
Test Feasibility
Form Design Team
Define Resource Development and Campaign Plans
Execute Marketing Plan
Align + Deliver Results
Renovate
or Construct
Align, Define, + Design Spaces
Dream + Affirm
Discover + Analyze
Engag
e
Stakeholders + Partners
Strengths
Assets
Opportunities
Evidence
Trends
Stakeholders
Values
Behavior
Systems
Programs
Measures
Practices
Action Plans
Skills
Vision Mission
Strategies
Expected Results
Values
Measures
Alliances
Concept
Criteria
Business Case
Performance Measures
Physical Places Virtual Places
Sustainability Evidence
Evaluat
e
Evaluate
An asset-focused method that refines the strategies, systems, and spaces that organizations need to thrive