Microsoft Blockchain Case Studies.pptx

Classified as Microsoft Confidential
Classified as Microsoft Confidential
Challenge
• 3M sought a solution to reduce tampering
and prevent the introduction of counterfeit
drugs into the pharmaceutical supply chain
– which is a $200 billion criminal industry
• Counterfeit drugs negatively impact brand
reputation and overall revenue but,
ultimately, they hurt unsuspecting
customers
Strategy
• 3M and Microsoft leveraged
Azure Blockchain to build an
innovative service to track
specially labeled packages
through any supply chain
• Multilayer QR code labels
were used to expose
tampering and facilitate easy
tracking
Results
• Blockchain technology improved visibility and
security at each transfer to ensure products are
authentic and free of tampering
• Real-time registry, validation, and custodial
recordings combated counterfeits and
eliminated the risk of fraudulent double selling
through secure, attestable data
3M | Validate your product’s authenticity
“We combined 3M DoubleTrust tamper-evident labels with Azure Blockchain to create a label-as-a-service supply
chain solution that can help identify counterfeits, protect business performance, and save lives.”
— Oscar Naim, PhD, Lead Software Architecture Specialist, 3M
Classified as Microsoft Confidential
At various points in the journey, the IoT device scans the QR codes and records the unique serial numbers which are updated on the blockchain
The integrity of the product have been violated.
Carrier 2 is liable for penalty as the amount of Drug A when it reached
the retail store was less than the Smart Contract was tracking
SHARED LEDGER
Prescription processor
The drugs packaged according to the
appropriate dosage and sealed with 3M
DoubelTrust, multilayer QR code labels
Carrier 1
The product is securely
shipped with QR codes
verifying transfers at each step
Carrier 2
Carrier 2 scan confirms receipt of
1000 authentic bottles with
verified QR codes
Warehouse
The product is again verified and stored in
the appropriate, secure environment
Retail store
100 bottles are rejected before shelving
due to incorrect QR codes
Manufacturer
The drugs originate from the
pharmaceutical manufacturer
Blockchain in Action | Pharmaceutical authenticity
Smart Contract created
1000 units of Drug A
Carrier 1
1000 units of
Drug A
Carrier 2
1000 units of
Drug A
Retail store
900 units
of Drug A
Warehouse
1000 units of
Drug A
Classified as Microsoft Confidential
Challenge
• Nestlé wanted to reduce supply chain
management costs associated with one of
their flagship confectionary products while
also making it easier for customers to see
the journey of the product from farm to
fork
Strategy
• Nestlé and Microsoft
designed a blockchain
solution to give them real-
time visibility into their
supply chain
Results
• Blockchain technology engaged the tactical and
strategic angles of the supply chain to reduce
costs, ensure quality, and increase revenue
• Nestlé enjoyed enhanced visibility into their
confectionary export process and improved their
ability to address inefficiencies and resolve
disputes involving both suppliers and consumers
Nestlé | Optimize your supply chain
Classified as Microsoft Confidential
Blockchain in Action | Provenance tracking
At various points in the journey, an IoT device scans the product and records its status and condition which are updated on the blockchain
 Plot #839049
 25 tons of cocoa
beans
 Certifications
Farmer
 Shipped 2/5/2018
 Organic
 Fair Trade
Carrier
 Delivered 2/12/2018
 Organic
 Fair Trade
Manufacturer
 Delivered 2/19/2018
 Organic
 Fair Trade
 Delivered 2/26/2018
 Organic
 Fair Trade
 Guaranteed fresh
 Certified organic
 Certified Fair Trade
Distributor Retailer Customer
Manufacturer
Containers are verified and
cocoa is processed into
chocolate
Retailer
The bars reach the retailer having been
accounted for at each step of the journey
Distributor
The bars are moved through a distributor under
high-quality assurance regulations
Customer
The customer purchases organic and Fair
Trade certified chocolate with quality
assurance from farm to fork
Carrier
Authenticity is verified and beans
are delivered to the factory
Farmer
Farmer produces cocoa beans under
specified conditions to earn organic and
Fair Trade certifications
Consumer visibility
Classified as Microsoft Confidential
Challenge
• Maersk wanted to eliminate duplication,
inefficiency, lack of transparency, data
fraud, and errors across the plethora of
parties interacting in marine insurance
• Additionally, they sough to mange
compliance across multiple regulatory
bodies and jurisdictions while balancing
insurance rates and costs
Strategy
• Maersk, EY, Guardtime, and
Microsoft developed a real-
time blockchain enabled
platform for marine
insurance
• The solution streamlined
claims and settlement
processes, while reducing
errors
Results
• Real-time visibility into the location, condition,
and safety of high-value assets moving around
the world
• Accurate, dynamic, and fair underwriting and
pricing based on that visibility
• Streamlined regulatory reporting and
compliance
• Accurate and transparent data sharing among
all relevant stakeholders with audit trail
• Capital freed from poor credit system
Maersk | Secure marine insurance
“It is a priority for us to leverage technology to streamline and automate our interaction with the insurance market.
Insurance transactions are currently far too tedious and frictional. The distance between risk and capital is simply
too far”
— Lars Henneberg, VP, Head of Risk and Insurance of A.P. Moller-Maersk
Classified as Microsoft Confidential
SAFE ZONE
Realignment
Ship returns to the
recommended course
DANGER ZONE
Unexpected detour
Ship deviates from predicted path into
contested waters. GPS sensors send location
data to insurance company
SHARED LEDGER
Contract created
• Path: A  B
• Risk: Low
• Insurance premium: $$$
Contract updated
• Path A  C  B
• Risk: High
• Insurance premium: $$$
Contract updated
• Path: A  B
• Risk: Low
• Insurance premium: $$$
Blockchain in Action | Real-time maritime risk assessment
HIGHWAY
HIGHWAY
HIGHWAY
Ideal path
Ship would remain in the safe zone
throughout the predicted voyage path
Classified as Microsoft Confidential
Challenge
• Bank of America Merrill Lynch needed to
reduce the time to issue a Standby Letter of
Credit (SBLC) for Microsoft Treasury as
Microsoft’s partner channels grew in the
cloud age
• The traditional process required costly and
time-consuming manual steps involving
multiple parties and took between 3-5
weeks
Strategy
• Bank of America Merrill
Lynch and Blockchain
Engineering established the
first blockchain-powered
transaction engine between a
major corporate treasury and
a financial institution
Results
• Issuance time for an SBLC was reduced to 3 days
• Blockchain created trust and decreased
counterparty risk by automating authentication
of partner financial details
• The solution further provided regulators with a
real-time view of essential documents to assist
in enforcement and AML activities
Bank of America Merrill Lynch | Simplify commercial trade finance
“By working with Bank of America Merrill Lynch on cloud-based blockchain technology, we aim to increase
efficiency and reduce risk in our own treasury operations”
— Amy Hood, Chief Financial Officer at Microsoft
Classified as Microsoft Confidential
Blockchain in Action | Standby letter of credit issuance
Initial agreement
Applicant agrees to transact
with beneficiary via SBLC
Contract
created
Applicant
Applicant submits SBLC
request to ledger
Contract
updated
Bank
The applicant’s bank
issues a SBLC
Contract
updated
Advisor
The beneficiary’s bank
reviews and advises the SBLC
Contract
updated
Beneficiary
The SBLC is activated and
the transaction is completed
Contract
updated
The shared ledger is updated remotely which cuts issuance time from weeks to days and increases transparency and confidence across all parties
SHARED LEDGER
• Requested limit: $20 million
• Projected income: $25 million
• Credit limit: $20 million • Credit limit: $20 million
• Advisor approval note
• Partner ID: #93042
• Unit quantity: 100,000
• Unit price: $200 each
• Units delivered: 100,000
• Unit price: $200 each
• Price paid: $20 million
Classified as Microsoft Confidential
Schematic update
Manufacturer updates design
to improve performance
OEM
Precision parts manufacturer
designs proprietary equipment
Blockchain in Action | Access with confidence
Installation
Customer uses the schematics to confidently 3D
print the perfect part form anywhere in the world
Physical part
Each part is equipped with a
unique QR code enabling customer
access to the digital schematic
Digital twin
In the cloud, the digital twin runs real-time
analytics to monitor the physical part’s status
Notification
Digital twin informs customer that physical
part is nearing its operational limit
Schematic
Digital equipment design published to the
blockchain and tied to the physical part
010011
SHARED LEDGER
Customer query
Customer queries the most updated
schematics in the secure, blockchain
ledger using the QR code
Digital schematic
• Part #1560-01-505-8009
• Material: Titanium
• 3.12mm x 4.33mm
Unique QR code
• Part #1560-01-505-8009
• Product ID #12.645.23
• Digital Twin ID #12.645.23
• Unique QR code link
Manufacturer updates
• Part #1560-01-505-8010
• Material: Titanium
• 3.13mm x 4.34mm
010011
Critical replacement
• Part #1560-01-505-8010
• Product ID #12.645.24
• Material: Titanium
• 3.13mm x 4.34mm
Classified as Microsoft Confidential
Challenge
• Moog needed a secure system to transfer
component plans to customers for 3D
printing in the field
• Customers must be able to confirm the
provenance and telemetry of mission-
critical parts
• Each piece is precision crafted under
extremely small tolerances, so quality and
integrity are of the utmost importance
Strategy
• Moog and Microsoft
designed a blockchain-
enabled platform to tokenize
physical assets for a digital
supply chain
• The technology enabled
parts and their associated
design plans to be
tamperproof and resistant to
hacking
Results
• Blockchain technology enabled tracking of
digital and physical assets along the supply
chain to provide provenance and authenticity on
a per part basis
• The solution promoted trust in product quality
and performance while preventing tampering,
reducing waste, and saving time
Moog | Improve provenance tracking for critical items
“Blockchain is an enabler for us”
— James Regenor, Transformative Technologies Director of Moog
Classified as Microsoft Confidential
Challenge
• Singapore Airlines wanted to build up their
customer participation and loyalty by
making it easier for customers to redeem
their frequent-flyer rewards points with a
first-of-its-kind blockchain initiative
• They also needed a way to manage their
ever-expanding network of partners
Strategy
• Singapore Airlines partnered
with KPMG Digital Village
and Microsoft to create a
rewards program that linked
customers’ digital wallets to
their KrisFlyer reward miles
using blockchain
Results
• Customers can use their digital KrisFlyer miles
for point-of-sale transactions throughout an
expanded retail partner network
• Increased mileage program participation and
loyalty to the Singapore Airlines brand
Singapore Airlines | Expand customer loyalty
“This groundbreaking development in which we will be using blockchain technology to ‘digitalise’ KrisFlyer miles
is a demonstration of the investment we are making to significantly enhance the digital side of our business for
the benefit of our customers”
— Goh Choon Phong, Chief Executive Officer of Singapore Airlines
Classified as Microsoft Confidential
Blockchain in Action | Partner network management
Digital wallet
Reward points are stored in
the customer’s digital wallet
Partner retail location
Customers are able to redeem loyalty
points for goods and services from any
retail location in the partner network
SHARED LEDGER
Update: SFO  HKG: 7,000 miles
• Dec 2016 LAX  ICN: 6,000 miles
• Jan 2015 IAH  DME: 5,000 miles
• Jun 2015 JFK  FRA: 4,000 miles
• 7,000 miles = 700 points
• 6,000 miles = 600 points
• 5,000 miles = 500 points
• 4,000 miles = 400 points
• 2,200 points redeemed for:
o Free stay at hotel A
o Admittance to airport lounge B
o Spa treatment at resort C
Contract
updated
Contract
updated
Mobile app
Customers purchase their
ticket on their mobile device
Contract
created
Awarded miles
Each flight is worth miles that
are converted to rewards points
Contract
updated
Classified as Microsoft Confidential
Challenge
• Because of the high volume of hotel
bookings that pass through Webjet every
day, they often experienced booking
discrepancies between their systems and
those of hotels
• Booking errors negatively affect customers’
experiences, undermine trust between
Webjet and its partners, and can have
serious financial consequences
Strategy
• Webjet and Microsoft
developed a first-of-a-kind
blockchain solution to create
secure, independent
transaction records that all
parties can see – known as
Smart Contracts, they
streamlined the booking and
payment process, and
reduced errors
Results
• Blockchain reduced the risk of data inaccuracy,
boosted security and efficiency, and enhanced
trust and accountability between Webjet and its
partners
• The solution gave Webjet a competitive edge
and set a new industry standard
• Webjet is now capable of facilitating transactions
across the travel industry and selling its solution
into other sectors
Webjet | Reduce booking errors
“Microsoft’s ongoing investments in building the industry’s most trusted cloud platform around the principles of
security, privacy and control, compliance and transparency, along with its deep heritage in guiding businesses,
including Webjet, through periods of significant IT transformation made the decision to go on this journey with
Microsoft a no-brainer”
— John Guscic, Managing Director, Webjet
Classified as Microsoft Confidential
Blockchain in Action | Manage complex bookings
1 Car
2 Seats
Availability: April 28th
1 Room
Book now
Sport
sedans
Flight 288
Queen
rooms
5 Days
5 Days
Consumer
Seamless and reliable booking increases
customer satisfaction and loyalty
Hotel
Real-time visibility
Queen rooms
available
5
Rooms
booked
20
Rental agency
Real-time visibility
Sport sedans
available
2
Cars
booked
28
Airline
Real-time visibility
Seats
available
9
Seats
booked
171
Airline
Flight
Flight 288
Flight 262
Flight 873
Flight 971
Rental agency
Car
Mini vans
Pickup trucks
Sport sedans
Luxury SUVs
Hotel
Rooms
Double
Queen
King
Suite
SHARED LEDGER
Available
9
67
104
34
Available
7
3
2
11
Available
4
5
6
0
Booked
171
105
22
204
Booked
3
18
28
29
Booked
10
20
15
20
Classified as Microsoft Confidential
Challenge
• Bank Hapoalim wanted to improve their
process for issuing bank guarantees that
are required for large purchases like real
estate
• Traditionally, customers had to visit a
branch multiple times to move through the
application process
Strategy
• Bank Hapoalim and
Microsoft developed a real-
time blockchain enabled
platform to collaborate on
documents with customers
• The solution let customers
and banks update
documents securely without
in-person verification
Results
• Blockchain technology improved the customer
experience and confidence in the banking
system by enabling them to receive automated,
digital documents without the need to
repeatedly visit a physical bank branch
• The solution created a competitive advantage
and cost savings for Bank Hapoalim by
streamlining existing systems and services
“The use of Blockchain technology will significantly improve the customer experience and the level of trust in the
banking system”
— Arik Pinto, Chief Executive Officer of Bank Hapoalim
Bank Hapoalim | Streamline the bank guarantee process
Classified as Microsoft Confidential
Blockchain in Action | Remote bank guarantee issuance
Beneficiary
A healthcare organization
wants to build a hospital,
and seeks a bank guarantee
to verify solvency of
construction firms
Draft of guarantee
Beneficiary submits draft
to bank with desired terms
and conditions
Review and negotiation
Bank’s legal team and beneficiary
collaborate on non-standard language
Online application
Bank publishes finalized
guarantee as an easily
accessible online application
Bank approval
Construction firm meets
requirements and is
granted a bank guarantee
Automatic approval
Standard language is pre-approved
by bank
Customer
Construction firm applies
for bank guarantee online
SHARED LEDGER
Bank review
• Customer requirements:
Standard – approved
• Bank requirements:
Non-standard – revised to $40M
Final text of guarantee
• Customer requirements
established
• Bank requirements
established
Customer application
• Contractor license #:
L76GN4229
• Collateral available:
$5 million
Draft of guarantee terms and conditions
• Customer requirements:
• Provide valid license
• Provide $5 million in collateral
• Bank requirements: guarantee $50M
Bank guarantee
• Bank: signed
• Beneficiary: signed
• Customer: signed
Classified as Microsoft Confidential
Challenge
• Microsoft and the game publishers in the
Xbox business shared the problem of
reconciling and recalculating royalty
payments
• The existing royalty payment method
relied on spreadsheets, was expensive, and
the process typically took 45 days.
Strategy
• Microsoft and EY
codeveloped a blockchain
solution to deliver royalty
statements to XBOX game
publishers faster with
significant efforts reduction.
• XBOX Finance replaced
paper contracts with digital
smart contracts for
transaction processing.
Results
• The calculation process is more transparent
and exposes underlying data that can be
inspected and verified with a high degree of
security without wasting time on audits
• Publishers can analyze the sales performance
of a game as it happens. Accounting teams can
automate accruals daily. Finance can use timely
data to improve forecasting. Control testing
can be performed on an entire population.
XBOX | Faster royalty settlements
“We are developing an ecosystem within the gaming industry that connects developers and publishers
to game performance. Providing near real-time access to data greatly improves the process’
effectiveness and insights that lead to a more enriching experience for the partners.”
— Tim Stuart, Chief Financial Officer of Xbox
Classified as Microsoft Confidential
• Game Purchased
• Publisher ID
• Price
• Customer Age
• Customer Gender
• Location
CONTRACT CREATED
CONTRACT VISIBILITY
• Top Grossing Content
• Publisher Royalty
• Publisher Demand
• Net Revenue
Blockchain in action | Manage royalty payments
XBOX Platform
SHARED LEDGER DATA
CONTENT PUBLISHER A VISIBILITY
• Customer ID
• Content Dev ID
• Licensing ID
• Marketing ID
• Distributor ID
• Content Provider ID
Publisher C
• Customer ID
• Content Dev ID
• Licensing ID
• Marketing ID
• Distributor ID
• Content Provider ID
Publisher B
• Customer ID
• Content Dev ID
• Licensing ID
• Marketing ID
• Distributor ID
• Content Provider ID
Publisher A
Content Publishers
Gain visibility into sales
data and royalty revenue,
enabling them to make
near real time decisions.
$
$
$
$
$
Licensing
Marketing
Distribution
Content
Provider
Content
Developer
$12.99
$59.99
$3.99
Media
Purchase
Movie
Video game
Song
Quantity
Quantity
XBOX Platform
Consumers purchase digital
content through the XBOX
platform. The data then is written
to the shared ledger. This
automatically makes royalty data
visible to the XBOX publishers.
XBOX PAYS
ROYALTIES
Media Sale: July 13th
21
Classified as Microsoft Confidential
Challenge
• One in six people worldwide live without
legal documentation, striping them access
to critical services like voting, healthcare,
housing, banking, and education
• Without means of identification, refugees
and asylum seekers face detention upon
arrival in a country
Strategy
• Microsoft has partnered
with Accenture to develop a
blockchain-based digital
identity system, combined
with biometrics to help
government agencies
• Establish digital identity,
securely registered on a
distributed ledger
Results
• The blockchain solution is used by the United
Nations High Commissioner for Refugees
which has enrolled more than 1.3 million
refugees in 29 countries
• Agencies can verify identity and interoperate
across systems to provide services
• Verifying identity means refugees can become
productive members of society more quickly
United Nations | Providing digital identity
“Everyone shall have the right to recognition everywhere as a person before the law.”
— Article 6 of the Universal Declaration of Human Rights
22
Classified as Microsoft Confidential
Classified as Microsoft Confidential
Challenge
• Currently, information about customers
and their vehicles is spread across
multiple information systems maintained
by automakers, insurers, repair shops
• Groupe Renault wanted to consolidate
this siloed information within a
streamlined, tamper-proof and secure
digital car maintenance book
Strategy
• Microsoft provided access to the
Microsoft Azure Blockchain technology,
the open, agile and cost-effective
platform and toolset used to develop
and deploy the solution.
• VISEO oversaw the implementation of
the project as well as the user design.
Results
• Groupe Renault digitally
transformed an entire vehicle
ecosystem creating the first ever
blockchain-enabled digital car
maintenance book
• Blockchain technology ensures
the information shared by all
can be trusted
“This digital car maintenance book will enable us to provide our customers with new services in an ecosystem alongside
insurers and dealers. Blockchain technology is able to create a reliable trust protocol. Beyond this project, this technology will
be a major step forward for connected vehicles and the micro-transactions and security requirements associated with them.”
— Elie Elbaz, Digital & Connected Vehicles Director for Groupe Renault
Groupe Renault | First-ever digital car maintenance book
Classified as Microsoft Confidential
Blockchain in Action | Digital maintenance book
Dealer
Manufacturer sells automobile
to customer through an
approved dealer
Repair
Brake repairs at an
approved repair shop
Maintenance
Battery replacement by owner
Insurance
Insurance payout is approved
for collision repair, premiums
adjusted
Inspection
Inspection agency verifies vehicle
condition, safety, and emissions
testing
Sale
Owner sells automobile,
ownership is transferred
Accident
Accident occurred,
required towing to
repair shop for repair
 Model
 Year
 Kilometers driven
Dealer
 Name, location of
repair shop
 Reason for repair
 Parts, services
required for repair
Repair/Maintenance
 Location of accident
 Damage
 Towing company name
 Arrival time in repair shop
Accident
 Inspection date
 Location
 Assessment of vehicle
condition, safety
 Verify emissions level
 Owner verifies vehicle
assessment
 Transfer of ownership
 Automaker recognizes sale
Insurance Inspection Sale
Consumer visibility
 Damages assessed
 Insurance payout
 Incident settled
between providers
 Premiums adjusted
Classified as Microsoft Confidential
Challenge
• Volkswagen needed to streamline a
complicated Over the Air supply chain for
vehicle firmware updates
• Ability to record high volume of
(incremental) updates and different
software versions
• Handle product recalls efficiently
Strategy
• Volkswagen, Microsoft
Services, and IOTA built a
blockchain-enabled platform
to perform real-time audits
throughout the Over the Air
software update lifecycle
Results
• Blockchain technology improved visibility in the
Over the Air supply chain, created an immutable
record of every transaction.
• Established transparency and digital trust with
customers, authorities and third parties.
• Ability to provide an evidence to external
parties.
• Tamper proof & transparent statistical recording
“Distributed ledger technologies are crucial for the future of trusted machine-to-machine transactions.”
— Johann Jungwirth, Chief Digital Officer of Volkswagen
Volkswagen | Support your update cycle
Classified as Microsoft Confidential
Blockchain in Action | Secure update lifecycles
The entire update lifecycle is documented in a shared ledger that can be easily audited by consumers, insurance companies, and regulatory agencies.
SHARED LEDGER
Vehicle requests update
from manufacturer
Manufacturer releases
critical safety update
Vehicle confirmations
successful installation
Manufacturer
• Update ID: 2.519.1
• Topic: Airbag deployment
Vehicle
• Vehicle ID: 83904
• Update status: Outdated
Manufacturer
• Update ID: 2.519.1
• Topic Airbag deployment
• Recipient ID: 83904
Vehicle
Vehicle ID: 83904
Update status: Updated
Update ID: 2.519.1
Manufacturer sends
authentic OTA safety update
Classified as Microsoft Confidential
Challenge
• World Bank issues USD $50-60 billion in
bonds every year and has responsibilities
to digitally innovate and respond to
investor needs.
• They needed a way to streamline
processes among numerous
intermediaries and agents to simplify
bond issuance; improve operational
efficiencies; and enhance investor
transparency.
Strategy
• The World Bank partnered
with Commonwealth Bank
of Australia and Microsoft to
develop the first blockchain
bond offered to global
investors such that the
entire bond process—from
creation to allocation and
management—takes place
on a blockchain.
Results
• Improved traditional bond issuance from a
manual bookbuild process and allocation
process, an extended settlement then a
registrar and a custodian, into something that
could happen online instantaneously.
World Bank | Simplify bond issuance
“This blockchain bond transaction is a milestone in our efforts to help countries transition to technology-led
development to acheive our goals of reducing poverty and promoting lasting development.”
— Denis Robitaille, Chief Information Officer of World Bank Group
Classified as Microsoft Confidential
Utilidex Reimagines Energy Trading with
Blockchain
Challenge
• The sector is becoming increasingly
complex, with new suppliers entering the
market.
• Markets have also suffered from increased
volatility, while generation trends have
shifted significantly towards renewable
sources such as solar power.
• Changing dynamics of the market, and
increasing value in energy flexibility.
Strategy
• Help customers buy, sell and
optimise their energy in an
open, transparent way.
• Worked with Microsoft to
trial blockchain technology
and prove the technology’s
application in buying and
selling energy.
Results
Utilidex’s blockchain technology will:
• Let users analyse data on plants.
• Make billing easier.
• Show real-time market data.
• Predict energy production.
• Feature a personal digital assistant that offers
instant alerts.
“This work is part of our broader ambitions to help customers buy, sell and optimise their energy in a very different way”
- Richard Brys, Chief Executive Officer of Utilidex
29
Classified as Microsoft Confidential
Challenge
• Carrefour is facing consumer pressure to
provide greater product transparency to
ensure local sourcing, sustainable
agricultural practices, and organic
certification.
• Needed a solution to provide farm-to-fork
traceability
Strategy
• Carrefour has partnered
with Microsoft to host their
blockchain projects which
leverage QR code labelling
to allow consumers to
identify every step in the
food supply chain
Results
• Consumers can scan a code to obtain
information on free-range chicken production
including rearing, feed, and meat processing
• Retailer receives brand value, with the ability to
highlight what they’re doing for farmers, local
economies, and to drive sustainability
• Expand project to other products and expand
to other countries (beyond France and China)
Carrefour | Ensure product traceability
“Become the leader of the food transition for everyone is the aim set for the Carrefour group. Making use
of blockchain technology is an exemplary step in meeting this aim. This is a first in Europe and will provide
consumers with guaranteed complete transparency as far as the traceability of our products is concerned.”
— Laurent Vallée, Head of Quality and Food Safety at Carrefour
30
Classified as Microsoft Confidential
Blockchain in Action | Provenance tracking
Processor
Chickens are verified
and meat is processed
Retailer
The meat reaches the retailer having been
accounted for at each step of the journey
Distributor
The meat is moved through a distributor under
high-quality assurance regulations
Customer purchase
The customer purchases free-range
certified chicken with quality
assurance from farm to fork
Producer
Farmer rears chickens out
in the open, doesn’t use
antibiotics nor GMO’s
Hatchery
Farmer hatches eggs under
specified conditions to earn GMO-
free and antibiotic-free certifications
Customer query
Customer queries the most updated
data in the secure, blockchain ledger
using the QR code
At various points in the journey, an IoT device scans the product and records its status and condition which are updated on the blockchain
 Date of birth
 Hatchery name
 Hatchery
departure date
Hatchery
 Name, location of farm
 Qualifies as GMO-free,
antibiotic-free, free range
 Departure date to the
slaughterhouse
Producer
 Slaughter location
 Packaging and labeling location
 Transport to delivery platform
 Batch number
 Product use-by date
Processor
 Delivered date
 Name, location of
refrigerated storage
facility
 Delivered date  Guaranteed fresh
 Certified GMO-free,
antibiotic-free, free
range
Distributor Retailer Customer
Consumer visibility
31
Classified as Microsoft Confidential
Challenge
• Current methods to track geological
samples from collection through
shipment, analysis, and storage are error
prone and do not provide transparent
access to a sample’s current custodian,
location, status or history
• A transparent, real-time sample tracking
system is needed for sound business
decisions and accurate timely compliance
Strategy
• Microsoft partnered with
ConsenSys to build a
blockchain-based real-time
sample tracking system that
captures an auditable
history of custodianship and
immutable record of
associated analysis requests
and reports
Results
• This decentralized system allows BHP, its
analysis and storage vendors, the regulatory
agencies to share a single source of truth in
real-time.
• All parties can track live data material
movement throughout the supply chain
BHP Billiton | Track geological samples
“Everything right now is being tracked through spreadsheets. With blockchain, we can share data between
third parties and ourselves and have a constant understanding of where [all the objects] are.”
— Tyler Smith, a BHP geophysicist
32
Classified as Microsoft Confidential
Challenge
• A lack of connectivity, transparency, and
traceability in the food supply chain caused
food waste and inefficiencies.
• 25% of all harvested grain is contaminated
with mycotoxins and nearly half a billion
people are at risk of consuming aflatoxin
contaminated crops.
Strategy
• Buhler and Microsoft
developed a blockchain
strategy using multilayer QR
code labels to track grain and
ensure it’s handled according
to regulations.
• Augmented physical
machines with an AI-enabled
insights platform to ensure all
grains processed are toxin-
free.
Results
• Digitally verify that all grains are handled
compliantly as they move through the supply
chain, providing transparency to each
counterparty through a shared ledger.
• Assess any contamination and alert all parties in
real-time to avoid a public safety issue.
• Create a shared food-safety utility for the
agricultural industry that can guarantee crop
safety from farm to fork.
Bühler | Ensuring food safety
We’re not only going to get economic results, but hopefully we can transform and save lives at the same time.
It’s the most exciting and valuable project I’ve worked on in my 40 years with the company. It’s a really big thing.
— Ben Deefholts: Senior Research Engineer
33
Classified as Microsoft Confidential
Blockchain in action | Real-time grain tracking
Carrier 1
The product is securely shipped
with QR codes that verify that
shipping and handling happen per
manufacturer’s regulations and
compliance standards
Miller
The grains are milled and must be
handled per manufacturer’s regulations
and compliance standards
Granary
The grains are stored per
manufacturer’s regulations
and compliance standards
Retail store
Rejects the pasta products sent by food
processor A due to poor handling procedures
Harvest
The grains are harvested and
assessed for contaminants.
The remaining grains are
then packaged with
multilayer QR codes
Food processors
Transform the grains
into packaged goods
for consumption per
manufacturer’s
regulations and
compliance standards
A
B
C
Smart contract
created
Grain needs to be
harvested and
shipped.
Carriers
• Grains
delivered
• Compliant
handling
Granary
• Grains
stored
• Compliant
handling
Miller
• Grains
milled
• Compliant
handling
Food processors
A: Pasta products
B: Bread products
C: Rice products
Retail store
A: Rejected – non-
compliant handling
B: Accepted
C: Accepted
Harvest
• 25% of grains
have toxins
• 75% of grains
are shipped
Food processor A has breached the contract
and is liable for penalty
25% of grains are
found to have toxins
and are rejected.
SHARED LEDGER
Classified as Microsoft Confidential
Challenge
• To bridge the gap between the existing
corporate-based financing infrastructure in
Nigeria and a growing number of small to mid-
size enterprises in need of capital.
• Supply chain financing involves multiple
counter-parties who lack end-to-end visibility,
exposing lenders to risk, delaying financing,
and jeopardizing projects.
Strategy
• Interswitch partnered with
Microsoft to develop a
blockchain-based supply chain
financing service that brings
together major financial
institutions from different
countries to seamlessly
manage trade finance.
Results
• Banks reduce their exposure to loss or fraud and
streamline financing decisions, giving more people
access to more funding, while lenders can deliver
more value.
• Borrowers now secure financing in three weeks or
less, so they can take on more work in less time.
• Project contractors and suppliers can better predict
requirements, accelerate turnaround, and increase
sales cycles and volumes.
Interswitch | Seamless supply chain financing
Armed with a single version of the truth across the supply chain, Nigerian lenders and suppliers can identify and
build relationships with high performing entrepreneurs. That will help empower people to create more jobs,
more wealth, and a more prosperous Africa.
— Eghosa Ojo: Designer Thinker and Head of Innovation at Interswitch
Classified as Microsoft Confidential
Interswitch | Seamless supply chain financing
Contract updated
• The supplier receives
the guarantee and
fulfills the purchase
Contract updated
• Entrepreneur
receives the
supplies
Contract updated
• Bank and the
supplier agree on
guarantee terms
Smart contract created
• Entrepreneur submits a
purchase order to a
supplier
Supplier
Requires a bank
guarantee for the
purchase
Entrepreneur
Submits a
purchase order
to the supplier
Supplier
Receives the
guarantee and
fulfills the order
Entrepreneur
Receives
supplies
Bank Admin
Creates sales
contract
Corp. Sales Officer
Verifies the customer
with the bank
Bank Manager
Issues the bank
guarantee
Corp. Sales Director
Approves bank
guarantee terms
Bank Admin
Releases ATC to
customer
Bank Manager
Option to contend
the guarantee terms
Contract updated
• Supplier requests
a bank guarantee
SHARED LEDGER
36
Classified as Microsoft Confidential
Challenge
• The contract process between
Haier and suppliers is not
optimized and has been
proceeded manually, which
makes bottle necks of
business agility as well as
business unclearness
Strategy
• Haier partnered with Microsoft to
deliver a blockchain based platform that
will demonstrate digital contract
process between Haier and one
supplier, to track the linage of contract
version between different parties, to
keep the data integrity and reduce
lawyer’s repeatable effort
Results
• Helping Haier re-engineer the whole contract
management process to bring greater
operational efficiency and productivity,
reduced contract process from average two
weeks to two days;
• This project was an important strategic
initiative, sponsored by group CFO Tan lixia
and CIO Howard Yin.
Haier | Optimizing contract management
“Haier Group has about 900,000 business contracts in a year, with an average contract generation period of 22
days, and now through the blockchain technology, we reduce the contract generation cycle to 2 days.”
— Tan, Lixia CFO, Haier Group
37
Classified as Microsoft Confidential
1 Send new Contract
1 Review Condition
2 Send Count Offer
2 Review Counter Offer
3 Send Modified Offer
3 Check Check Modified Offer
4 Send Confirmation
4 Pass to 3rd Party Signature System
Supplier
Contract
1
Team Collab.
Contract
1
DApp
Contract
2
DApp
Contract
2
Contract
3
ESC
Team Collab.
Send Notification
Contract
3
DApp
Contract
DApp
4
Contract
4
Send Notification
3rd Party Signature
5 Put Signed Contract Document Information
Contract
5
Synchronized
Synchronized
Synchronized
Synchronized
Contract
Synchronized
Otherwise,
Loop
Otherwise
Process & Flow
38
Classified as Microsoft Confidential
Purchase Process re-engineering with Blockchain
Projecting E-Bidding Contracting Contract Sign Contract Execution Payment
Paticipants Haier
Suppliers
Haier Internal
Users
Haier Internal User
• Business Dep
• Finance
• Legal
• Purchase Dep
Haier
Supplier
Haier
Suppliers
Logistic 1
Logistic 2
Insurance
Haier
Suppliers
Haier’s Bank
Supplier’s Bank
Database
Consortium
Blockchain
Smart Contract # 2- Contract
Signature
• Haier and supplier review
and negotiation process
record on blockchain;
• Both side confirm and sign;
Smart Contract #1-Contract
Generation
• All participants make
relative policies and sign
to confirm
• Owner submit input and
generate contract;
Smart Contract #3 – Supply Chain
Goods tracking
Smart Contract #4 – Payment
process
Consortium
Blockchain
Smart Contract #5 – e-Bidding
process management
Smart Contract #6 – Supplier
management
Supply Chain
Blockchain
Smart
Contract
Phase I
Consortium
Blockchain
39
Classified as Microsoft Confidential
Haier Supplier Chain Contract Editing System
40
Classified as Microsoft Confidential
Challenge
• Schneider Electric’s clients in food and
beverage manufacturing are demanding
supply chain solutions that; prioritize
product traceability, ensure regulatory
compliance, are very low energy-
consumption, and allow multi-part
visibility.
Strategy
• Schneider has partnered with
Microsoft to explore
blockchain solutions that
utilise existing IoT capabilities
(shock/humidity sensors) to
automatically execute the
service terms and conditions
agreed by the different
stakeholders to provide
product traceability.
Results
• End-to-end traceability tool to monitor
products across the entire supply chain, both
upstream and downstream of manufacturing
plants.
• Telemetric readings will be archived securely
and shared between all members.
• Offer time savings by warning the distributor in
real time of any delays in delivery or
production
Schneider Electric | Monitor supply chains
"With this blockchain solution, companies can build an electronic passport for each product to fully automate
the contracts between them. For example, leveraging IoT, they can maintain an unbroken cold chain.“
— Benjamin Jude, Food and Beverage Segment Solution Architect at Schneider Electric
41
Classified as Microsoft Confidential
Supply Chain | Refrigerated Transportation
IoT Enabled
Origin
8ºC
60%
At various points in the journey, the IoT device from the package sends the Temperature & Humidity data which are
recorded on the blockchain
SHARED LEDGER
Warehouse
9ºC
64%
Carrier 2
8ºC
63%
Store
9ºC
64%
SMART CONTRACT
UPDATED
SMART CONTRACT
The package has to
be maintained at :
Temperature
< 10º C
Humidity < 65%
Food Processor
The milk product is sealed in an IoT
enabled package for shipping
PRODUCER
Milk producer supplies Milk to Food
Processing Company
CARRIER 1
The terms of shipping are registered using a
smart contract on the Blockchain
CARRIER 2 Warehouse
11ºC
66%
8ºC
60%
9ºC
64%
8ºC
63%
Carrier 1
9ºC
64%
9ºC
64%
Carrier 2
11ºC
66%
Retail Store
9ºC
64%
The conditions of the contract have been violated.
Carrier 2 is liable for penalty as the temperature of the package when it reached the retail store
was above the prescribed limit
42
Classified as Microsoft Confidential
Challenge
• UBS and other financial institutions
needed to improve the quality of
counterparty reference data through
anonymous reconciliation with industry
counterparts
• They needed to comply with new EU
legislature that aims to strengthen
investor protection and improve the
functioning of financial markets making
them more transparent
Strategy
• Partnering with 5 other
institutions, UBS leveraged
Microsoft’s blockchain
capabilities to develop a
permissioned platform
where smart contracts
reconcile data against
industry consensus and
provide each participant the
ability to detect anomalies
Results
• Solve regulatory requirements in a cost-
effective way
• Advanced data reconciliation among industry
participants in a timely manner
• Integrated interorganizational systems for ease
of doing business
• Strengthened collaborative appeal among
partnering institutions
UBS | Improve data quality
"Traditionally, a firm such as ours quality checks data against multiple sources but we
do not have a quality baseline against peers. Using smart contracts, the reconciliation
of data can happen in almost real-time for all participants, anonymously."
— Christophe Tummers, Head of Data at UBS
43
Classified as Microsoft Confidential
Challenge
• HSBC needed a way to streamline the
issuance of a Letter of Credit – a
guarantee that a payment will be received
by a seller under a set of conditions.
• Conventional exchanges for paper-based
documentation related to letters of credit
usually take between 5-10 days
Strategy
• Deployed on Microsoft
Azure, HSBC worked with
ING Bank to successfully
executed a blockchain-
based Letter of Credit
transaction for an
international shipment of
soybeans from Argentina to
Malaysia for Cargill using
R3’s Corda ledger
Results
• The exchange was performed in 24 hours
• This transaction brought all parties
together on a single, shared
infrastructure while ensuring the highest
levels of privacy and security
• The quick turnaround could mean
unlocking liquidity for businesses
HSBC | Improving trade finance transactions
“Trade finance transactions have been made simpler, faster, more transparent and more secure. The need for
paper reconciliation is removed because all parties are linked on the platform and updates are instantaneous.”
— Vivek Ramachandran, Head of Growth and Innovation at HSBC
44
Classified as Microsoft Confidential
Trade Finance
 Current-state process
Establish Payment Terms Deliver Goods Settle on terms
Current-state process
• An importer and exporter agree to the sale of a
product at a future date and time
• The financial agreement is captured within an
invoice, which identifies the quantity of goods
sold, price and delivery timeline
• The importer provides a bank with a copy of the
financial agreement for review
• The import bank reviews the financial agreement
and provides financials on behalf of the importer
to a correspondent bank, which has established
a relationship with the export bank
• The export bank provides the exporter with the
financing details, which enables the exporter to
initiate the shipment
• A trusted third-party organization inspects the
goods for alignment with the invoice
• Local customs agents within the export country
inspect the goods based on the country code
• The goods are transported by freight from
Country A to Country B and local customs
agents within the import country inspect the
goods based on the country code
• Following inspection, the goods are delivered to
the importer, which provides a receipt notification
to the import bank
• Upon receiving notification, the import bank
initiates the payment to the export bank through
the correspondent bank
Importer (Malaysia)
1
2
3
4
5
6
7
8
9
9
Microsoft Confidential
1
Order
Goods
Provide
Invoice
Financial
Agreement
2
Exporter (Argentina)
3
Importer Bank
4
Correspondent Bank
Export Bank
5
Export
Inspection
company
6 Verified Goods
Argentina
Customs
7 8
Freight
Product Shipped
Malaysia
Customs
9
Receive
notification
Correspondent
Bank
Payment
ING Argentina
HSBC Singapore
Importer Bank
HSBC Singapore
Export Bank
ING Argentina
HIGHWAY
Importer (Malaysia)
45
Classified as Microsoft Confidential
Key participants establish terms of trade through the smart contract on
distributed ledger
All transactions among various parties are recorded at
every stage of delivery
Blockchain can facilitate the real-time approval of financial documents, create new financing structures, reduce counterparty risk and enable faster settlement
• Real-time multi-party tracking
• Simpler management of letters of credit
• Faster automated settlement
• Higher liquidity
• Lower operations costs
• Reduce counterparty risks
Customer Benefits
• Providing systematic transparency and
higher security in the system
• Reducing operational costs
• Providing faster and better customer
service
Start
• Need for correspondent banks as FIs
work directly with one another
• Long and expensive manual processes
with too many intermediaries
• Over provisioning cash for risk
exposure due to long settlement times
Stop
• Upsell more and launch new product
within global trade networks
• Increase customer satisfaction and loyalty
• Improve operational efficiency
• Increase collaboration and efficiency
among partners
• Better risk mitigation and compliance
Continue to differentiate
Trade Finance
Post delivery settlement based on the
terms of trade in the smart contract
Microsoft Confidential
Letter
of
Credit
Financial
Agreement
Smart
contract
Shared Ledger
Importer
(Malaysia)
Importer Bank
Exporter
(Argentina)
Export Bank
Shared Ledger
Exporter Importer
Inspection
company
Freight
Customs
Malaysia
Customs
Argentina
Importer Bank Export Bank
HIGHWAY
46
Classified as Microsoft Confidential
Trade Finance
Future-state process
Establish Payment Terms Deliver Goods Settle on terms
Future state process
• Following the sale agreement, the financial
agreement is shared with the import bank
through a smart contract
• The import bank reviews the arrangement,
drafts the terms of the letter of credit and
submits it to the export bank for approval
• The export bank reviews the letter of credit;
once approved a smart contract is generated
to cover the terms and conditions of the letter
of credit
• The exporter digitally signs the letter of credit
within the smart contract to initiate shipment
• Goods are inspected by a third-party
organization and the customs agent in the
country of origin (ideally using a digital
signature for approval)
• The goods are transported by freight from
Country A to Country B and inspected by
local customs agents prior to being received
by the importer
• The importer digitally acknowledges receipt of
the goods, which initiates payment from the
import bank to the export bank via a smart
contract
1
2
3
4
5
6
7
Microsoft Confidential
1
Order Goods
Provide Invoice
Financial
Agreement
Smart
contract
Importer Bank
2
Letter
of
Credit
Financial
Agreement
Smart
contract
Export Bank
3
Initiate
Shipment
4
Inspection
company
Verified
Goods
5 Argentina
Customs
Malaysia
Customs
Freight
Product
Shipped
6
Receive goods
Smart
contract
7
Shipment
received
Initiate
Payment
Payment Complete
Smart
contract
HIGHWAY
Importer
(Malaysia)
Exporter
(Argentina)
Exporter
(Argentina)
Importer
(Malaysia)
Importer Bank
Export Bank
Classified as Microsoft Confidential
“Blockchain offers a powerful new approach to asset tracking which could prove to be a valuable
tool in managing our vast data networks and improving the efficiency of our R&D operations.”
— Mark Buswell, Vice President of Technology for Discovery, Development and Lab Systems at GSK.
GlaxoSmithKline | Tracking drug serialization
Challenge
• Pharmaceutical supply chains have run
afoul of regulatory standards and can
face inexpert product management
issues
• GSK needed a transparent supply chain
management system to help better
ensure products are protected and
provide drug custodianship visibility with
partners
Strategy
• GlaxoSmithKline has collaborated with
Microsoft and Viant to develop a
blockchain-based supply chain
platform in the pharmaceutical sector
to track intellectual property (IP)
licenses as well as ensure that products
are produced, transported, and stored
in proper conditions.
Results
• Helped comply with the U.S.
Drug Supply Chain Security Act
mandate for unit-level track and
traceability for pharmaceuticals
by 2023
• Mitigate product mislabeling
and counterfeit medications
• Increased customer confidence
through trust and transparency
Classified as Microsoft Confidential
Challenge
• Providing scalable, reliable, cost-effective
digital factory solutions
• Making data available on local servers as
well as in the cloud
• Creating a secure chain of custody for
critical data
Strategy
• Teamed up with Microsoft
Digital Advisory Services
• Moved SaaS offerings from
AWS to Microsoft Azure
• Integrated Azure Blockchain
as a Service
Results
• Helps expand the acceptance of
digital transformation in pharma
• Accelerates speed of innovation
• Increases visibility with large accounts
Supply Chain Wizard | Secure marine insurance
“Microsoft Digital Advisory Services and the One Commercial Partner program helped us
accelerate the speed of innovation and market expansion of our solutions in pursuit
of digital transformation of pharmaceutical manufacturing.”
— Evren Ozkaya, CEO, Supply Chain Wizard
Classified as Microsoft Confidential
Challenge
• Pharmaceuticals
companies need
serialization solutions to
meet global regulations
for end-to-end tracking.
Strategy
• Adents combined its
industry expertise with
Microsoft technology
expertise to create
Adents Prodigi.
• The two companies also
collaborate on sales and
marketing.
Results
• By working with Microsoft, Adents
cut time-to-market in half, saving
18 months.
• Adents was first to market and
gained crucial competitive
advantage.
• Marketing with Microsoft adds to
brand value.
“Our alliance with Microsoft to co-develop Adents NovaTrack will offer game-changing
blockchain-based unit identification providing our clients total transparency all along
their supply chains and secure product authenticity for end users.”
— Christophe Devins, Founding Partner and CEO, Adents
Adents | Tracking drug serialization
1 de 48

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Microsoft Blockchain Case Studies.pptx

  • 1. Classified as Microsoft Confidential
  • 2. Classified as Microsoft Confidential Challenge • 3M sought a solution to reduce tampering and prevent the introduction of counterfeit drugs into the pharmaceutical supply chain – which is a $200 billion criminal industry • Counterfeit drugs negatively impact brand reputation and overall revenue but, ultimately, they hurt unsuspecting customers Strategy • 3M and Microsoft leveraged Azure Blockchain to build an innovative service to track specially labeled packages through any supply chain • Multilayer QR code labels were used to expose tampering and facilitate easy tracking Results • Blockchain technology improved visibility and security at each transfer to ensure products are authentic and free of tampering • Real-time registry, validation, and custodial recordings combated counterfeits and eliminated the risk of fraudulent double selling through secure, attestable data 3M | Validate your product’s authenticity “We combined 3M DoubleTrust tamper-evident labels with Azure Blockchain to create a label-as-a-service supply chain solution that can help identify counterfeits, protect business performance, and save lives.” — Oscar Naim, PhD, Lead Software Architecture Specialist, 3M
  • 3. Classified as Microsoft Confidential At various points in the journey, the IoT device scans the QR codes and records the unique serial numbers which are updated on the blockchain The integrity of the product have been violated. Carrier 2 is liable for penalty as the amount of Drug A when it reached the retail store was less than the Smart Contract was tracking SHARED LEDGER Prescription processor The drugs packaged according to the appropriate dosage and sealed with 3M DoubelTrust, multilayer QR code labels Carrier 1 The product is securely shipped with QR codes verifying transfers at each step Carrier 2 Carrier 2 scan confirms receipt of 1000 authentic bottles with verified QR codes Warehouse The product is again verified and stored in the appropriate, secure environment Retail store 100 bottles are rejected before shelving due to incorrect QR codes Manufacturer The drugs originate from the pharmaceutical manufacturer Blockchain in Action | Pharmaceutical authenticity Smart Contract created 1000 units of Drug A Carrier 1 1000 units of Drug A Carrier 2 1000 units of Drug A Retail store 900 units of Drug A Warehouse 1000 units of Drug A
  • 4. Classified as Microsoft Confidential Challenge • Nestlé wanted to reduce supply chain management costs associated with one of their flagship confectionary products while also making it easier for customers to see the journey of the product from farm to fork Strategy • Nestlé and Microsoft designed a blockchain solution to give them real- time visibility into their supply chain Results • Blockchain technology engaged the tactical and strategic angles of the supply chain to reduce costs, ensure quality, and increase revenue • Nestlé enjoyed enhanced visibility into their confectionary export process and improved their ability to address inefficiencies and resolve disputes involving both suppliers and consumers Nestlé | Optimize your supply chain
  • 5. Classified as Microsoft Confidential Blockchain in Action | Provenance tracking At various points in the journey, an IoT device scans the product and records its status and condition which are updated on the blockchain  Plot #839049  25 tons of cocoa beans  Certifications Farmer  Shipped 2/5/2018  Organic  Fair Trade Carrier  Delivered 2/12/2018  Organic  Fair Trade Manufacturer  Delivered 2/19/2018  Organic  Fair Trade  Delivered 2/26/2018  Organic  Fair Trade  Guaranteed fresh  Certified organic  Certified Fair Trade Distributor Retailer Customer Manufacturer Containers are verified and cocoa is processed into chocolate Retailer The bars reach the retailer having been accounted for at each step of the journey Distributor The bars are moved through a distributor under high-quality assurance regulations Customer The customer purchases organic and Fair Trade certified chocolate with quality assurance from farm to fork Carrier Authenticity is verified and beans are delivered to the factory Farmer Farmer produces cocoa beans under specified conditions to earn organic and Fair Trade certifications Consumer visibility
  • 6. Classified as Microsoft Confidential Challenge • Maersk wanted to eliminate duplication, inefficiency, lack of transparency, data fraud, and errors across the plethora of parties interacting in marine insurance • Additionally, they sough to mange compliance across multiple regulatory bodies and jurisdictions while balancing insurance rates and costs Strategy • Maersk, EY, Guardtime, and Microsoft developed a real- time blockchain enabled platform for marine insurance • The solution streamlined claims and settlement processes, while reducing errors Results • Real-time visibility into the location, condition, and safety of high-value assets moving around the world • Accurate, dynamic, and fair underwriting and pricing based on that visibility • Streamlined regulatory reporting and compliance • Accurate and transparent data sharing among all relevant stakeholders with audit trail • Capital freed from poor credit system Maersk | Secure marine insurance “It is a priority for us to leverage technology to streamline and automate our interaction with the insurance market. Insurance transactions are currently far too tedious and frictional. The distance between risk and capital is simply too far” — Lars Henneberg, VP, Head of Risk and Insurance of A.P. Moller-Maersk
  • 7. Classified as Microsoft Confidential SAFE ZONE Realignment Ship returns to the recommended course DANGER ZONE Unexpected detour Ship deviates from predicted path into contested waters. GPS sensors send location data to insurance company SHARED LEDGER Contract created • Path: A  B • Risk: Low • Insurance premium: $$$ Contract updated • Path A  C  B • Risk: High • Insurance premium: $$$ Contract updated • Path: A  B • Risk: Low • Insurance premium: $$$ Blockchain in Action | Real-time maritime risk assessment HIGHWAY HIGHWAY HIGHWAY Ideal path Ship would remain in the safe zone throughout the predicted voyage path
  • 8. Classified as Microsoft Confidential Challenge • Bank of America Merrill Lynch needed to reduce the time to issue a Standby Letter of Credit (SBLC) for Microsoft Treasury as Microsoft’s partner channels grew in the cloud age • The traditional process required costly and time-consuming manual steps involving multiple parties and took between 3-5 weeks Strategy • Bank of America Merrill Lynch and Blockchain Engineering established the first blockchain-powered transaction engine between a major corporate treasury and a financial institution Results • Issuance time for an SBLC was reduced to 3 days • Blockchain created trust and decreased counterparty risk by automating authentication of partner financial details • The solution further provided regulators with a real-time view of essential documents to assist in enforcement and AML activities Bank of America Merrill Lynch | Simplify commercial trade finance “By working with Bank of America Merrill Lynch on cloud-based blockchain technology, we aim to increase efficiency and reduce risk in our own treasury operations” — Amy Hood, Chief Financial Officer at Microsoft
  • 9. Classified as Microsoft Confidential Blockchain in Action | Standby letter of credit issuance Initial agreement Applicant agrees to transact with beneficiary via SBLC Contract created Applicant Applicant submits SBLC request to ledger Contract updated Bank The applicant’s bank issues a SBLC Contract updated Advisor The beneficiary’s bank reviews and advises the SBLC Contract updated Beneficiary The SBLC is activated and the transaction is completed Contract updated The shared ledger is updated remotely which cuts issuance time from weeks to days and increases transparency and confidence across all parties SHARED LEDGER • Requested limit: $20 million • Projected income: $25 million • Credit limit: $20 million • Credit limit: $20 million • Advisor approval note • Partner ID: #93042 • Unit quantity: 100,000 • Unit price: $200 each • Units delivered: 100,000 • Unit price: $200 each • Price paid: $20 million
  • 10. Classified as Microsoft Confidential Schematic update Manufacturer updates design to improve performance OEM Precision parts manufacturer designs proprietary equipment Blockchain in Action | Access with confidence Installation Customer uses the schematics to confidently 3D print the perfect part form anywhere in the world Physical part Each part is equipped with a unique QR code enabling customer access to the digital schematic Digital twin In the cloud, the digital twin runs real-time analytics to monitor the physical part’s status Notification Digital twin informs customer that physical part is nearing its operational limit Schematic Digital equipment design published to the blockchain and tied to the physical part 010011 SHARED LEDGER Customer query Customer queries the most updated schematics in the secure, blockchain ledger using the QR code Digital schematic • Part #1560-01-505-8009 • Material: Titanium • 3.12mm x 4.33mm Unique QR code • Part #1560-01-505-8009 • Product ID #12.645.23 • Digital Twin ID #12.645.23 • Unique QR code link Manufacturer updates • Part #1560-01-505-8010 • Material: Titanium • 3.13mm x 4.34mm 010011 Critical replacement • Part #1560-01-505-8010 • Product ID #12.645.24 • Material: Titanium • 3.13mm x 4.34mm
  • 11. Classified as Microsoft Confidential Challenge • Moog needed a secure system to transfer component plans to customers for 3D printing in the field • Customers must be able to confirm the provenance and telemetry of mission- critical parts • Each piece is precision crafted under extremely small tolerances, so quality and integrity are of the utmost importance Strategy • Moog and Microsoft designed a blockchain- enabled platform to tokenize physical assets for a digital supply chain • The technology enabled parts and their associated design plans to be tamperproof and resistant to hacking Results • Blockchain technology enabled tracking of digital and physical assets along the supply chain to provide provenance and authenticity on a per part basis • The solution promoted trust in product quality and performance while preventing tampering, reducing waste, and saving time Moog | Improve provenance tracking for critical items “Blockchain is an enabler for us” — James Regenor, Transformative Technologies Director of Moog
  • 12. Classified as Microsoft Confidential Challenge • Singapore Airlines wanted to build up their customer participation and loyalty by making it easier for customers to redeem their frequent-flyer rewards points with a first-of-its-kind blockchain initiative • They also needed a way to manage their ever-expanding network of partners Strategy • Singapore Airlines partnered with KPMG Digital Village and Microsoft to create a rewards program that linked customers’ digital wallets to their KrisFlyer reward miles using blockchain Results • Customers can use their digital KrisFlyer miles for point-of-sale transactions throughout an expanded retail partner network • Increased mileage program participation and loyalty to the Singapore Airlines brand Singapore Airlines | Expand customer loyalty “This groundbreaking development in which we will be using blockchain technology to ‘digitalise’ KrisFlyer miles is a demonstration of the investment we are making to significantly enhance the digital side of our business for the benefit of our customers” — Goh Choon Phong, Chief Executive Officer of Singapore Airlines
  • 13. Classified as Microsoft Confidential Blockchain in Action | Partner network management Digital wallet Reward points are stored in the customer’s digital wallet Partner retail location Customers are able to redeem loyalty points for goods and services from any retail location in the partner network SHARED LEDGER Update: SFO  HKG: 7,000 miles • Dec 2016 LAX  ICN: 6,000 miles • Jan 2015 IAH  DME: 5,000 miles • Jun 2015 JFK  FRA: 4,000 miles • 7,000 miles = 700 points • 6,000 miles = 600 points • 5,000 miles = 500 points • 4,000 miles = 400 points • 2,200 points redeemed for: o Free stay at hotel A o Admittance to airport lounge B o Spa treatment at resort C Contract updated Contract updated Mobile app Customers purchase their ticket on their mobile device Contract created Awarded miles Each flight is worth miles that are converted to rewards points Contract updated
  • 14. Classified as Microsoft Confidential Challenge • Because of the high volume of hotel bookings that pass through Webjet every day, they often experienced booking discrepancies between their systems and those of hotels • Booking errors negatively affect customers’ experiences, undermine trust between Webjet and its partners, and can have serious financial consequences Strategy • Webjet and Microsoft developed a first-of-a-kind blockchain solution to create secure, independent transaction records that all parties can see – known as Smart Contracts, they streamlined the booking and payment process, and reduced errors Results • Blockchain reduced the risk of data inaccuracy, boosted security and efficiency, and enhanced trust and accountability between Webjet and its partners • The solution gave Webjet a competitive edge and set a new industry standard • Webjet is now capable of facilitating transactions across the travel industry and selling its solution into other sectors Webjet | Reduce booking errors “Microsoft’s ongoing investments in building the industry’s most trusted cloud platform around the principles of security, privacy and control, compliance and transparency, along with its deep heritage in guiding businesses, including Webjet, through periods of significant IT transformation made the decision to go on this journey with Microsoft a no-brainer” — John Guscic, Managing Director, Webjet
  • 15. Classified as Microsoft Confidential Blockchain in Action | Manage complex bookings 1 Car 2 Seats Availability: April 28th 1 Room Book now Sport sedans Flight 288 Queen rooms 5 Days 5 Days Consumer Seamless and reliable booking increases customer satisfaction and loyalty Hotel Real-time visibility Queen rooms available 5 Rooms booked 20 Rental agency Real-time visibility Sport sedans available 2 Cars booked 28 Airline Real-time visibility Seats available 9 Seats booked 171 Airline Flight Flight 288 Flight 262 Flight 873 Flight 971 Rental agency Car Mini vans Pickup trucks Sport sedans Luxury SUVs Hotel Rooms Double Queen King Suite SHARED LEDGER Available 9 67 104 34 Available 7 3 2 11 Available 4 5 6 0 Booked 171 105 22 204 Booked 3 18 28 29 Booked 10 20 15 20
  • 16. Classified as Microsoft Confidential Challenge • Bank Hapoalim wanted to improve their process for issuing bank guarantees that are required for large purchases like real estate • Traditionally, customers had to visit a branch multiple times to move through the application process Strategy • Bank Hapoalim and Microsoft developed a real- time blockchain enabled platform to collaborate on documents with customers • The solution let customers and banks update documents securely without in-person verification Results • Blockchain technology improved the customer experience and confidence in the banking system by enabling them to receive automated, digital documents without the need to repeatedly visit a physical bank branch • The solution created a competitive advantage and cost savings for Bank Hapoalim by streamlining existing systems and services “The use of Blockchain technology will significantly improve the customer experience and the level of trust in the banking system” — Arik Pinto, Chief Executive Officer of Bank Hapoalim Bank Hapoalim | Streamline the bank guarantee process
  • 17. Classified as Microsoft Confidential Blockchain in Action | Remote bank guarantee issuance Beneficiary A healthcare organization wants to build a hospital, and seeks a bank guarantee to verify solvency of construction firms Draft of guarantee Beneficiary submits draft to bank with desired terms and conditions Review and negotiation Bank’s legal team and beneficiary collaborate on non-standard language Online application Bank publishes finalized guarantee as an easily accessible online application Bank approval Construction firm meets requirements and is granted a bank guarantee Automatic approval Standard language is pre-approved by bank Customer Construction firm applies for bank guarantee online SHARED LEDGER Bank review • Customer requirements: Standard – approved • Bank requirements: Non-standard – revised to $40M Final text of guarantee • Customer requirements established • Bank requirements established Customer application • Contractor license #: L76GN4229 • Collateral available: $5 million Draft of guarantee terms and conditions • Customer requirements: • Provide valid license • Provide $5 million in collateral • Bank requirements: guarantee $50M Bank guarantee • Bank: signed • Beneficiary: signed • Customer: signed
  • 18. Classified as Microsoft Confidential Challenge • Microsoft and the game publishers in the Xbox business shared the problem of reconciling and recalculating royalty payments • The existing royalty payment method relied on spreadsheets, was expensive, and the process typically took 45 days. Strategy • Microsoft and EY codeveloped a blockchain solution to deliver royalty statements to XBOX game publishers faster with significant efforts reduction. • XBOX Finance replaced paper contracts with digital smart contracts for transaction processing. Results • The calculation process is more transparent and exposes underlying data that can be inspected and verified with a high degree of security without wasting time on audits • Publishers can analyze the sales performance of a game as it happens. Accounting teams can automate accruals daily. Finance can use timely data to improve forecasting. Control testing can be performed on an entire population. XBOX | Faster royalty settlements “We are developing an ecosystem within the gaming industry that connects developers and publishers to game performance. Providing near real-time access to data greatly improves the process’ effectiveness and insights that lead to a more enriching experience for the partners.” — Tim Stuart, Chief Financial Officer of Xbox
  • 19. Classified as Microsoft Confidential • Game Purchased • Publisher ID • Price • Customer Age • Customer Gender • Location CONTRACT CREATED CONTRACT VISIBILITY • Top Grossing Content • Publisher Royalty • Publisher Demand • Net Revenue Blockchain in action | Manage royalty payments XBOX Platform SHARED LEDGER DATA CONTENT PUBLISHER A VISIBILITY • Customer ID • Content Dev ID • Licensing ID • Marketing ID • Distributor ID • Content Provider ID Publisher C • Customer ID • Content Dev ID • Licensing ID • Marketing ID • Distributor ID • Content Provider ID Publisher B • Customer ID • Content Dev ID • Licensing ID • Marketing ID • Distributor ID • Content Provider ID Publisher A Content Publishers Gain visibility into sales data and royalty revenue, enabling them to make near real time decisions. $ $ $ $ $ Licensing Marketing Distribution Content Provider Content Developer $12.99 $59.99 $3.99 Media Purchase Movie Video game Song Quantity Quantity XBOX Platform Consumers purchase digital content through the XBOX platform. The data then is written to the shared ledger. This automatically makes royalty data visible to the XBOX publishers. XBOX PAYS ROYALTIES Media Sale: July 13th
  • 20. 21 Classified as Microsoft Confidential Challenge • One in six people worldwide live without legal documentation, striping them access to critical services like voting, healthcare, housing, banking, and education • Without means of identification, refugees and asylum seekers face detention upon arrival in a country Strategy • Microsoft has partnered with Accenture to develop a blockchain-based digital identity system, combined with biometrics to help government agencies • Establish digital identity, securely registered on a distributed ledger Results • The blockchain solution is used by the United Nations High Commissioner for Refugees which has enrolled more than 1.3 million refugees in 29 countries • Agencies can verify identity and interoperate across systems to provide services • Verifying identity means refugees can become productive members of society more quickly United Nations | Providing digital identity “Everyone shall have the right to recognition everywhere as a person before the law.” — Article 6 of the Universal Declaration of Human Rights
  • 22. Classified as Microsoft Confidential Challenge • Currently, information about customers and their vehicles is spread across multiple information systems maintained by automakers, insurers, repair shops • Groupe Renault wanted to consolidate this siloed information within a streamlined, tamper-proof and secure digital car maintenance book Strategy • Microsoft provided access to the Microsoft Azure Blockchain technology, the open, agile and cost-effective platform and toolset used to develop and deploy the solution. • VISEO oversaw the implementation of the project as well as the user design. Results • Groupe Renault digitally transformed an entire vehicle ecosystem creating the first ever blockchain-enabled digital car maintenance book • Blockchain technology ensures the information shared by all can be trusted “This digital car maintenance book will enable us to provide our customers with new services in an ecosystem alongside insurers and dealers. Blockchain technology is able to create a reliable trust protocol. Beyond this project, this technology will be a major step forward for connected vehicles and the micro-transactions and security requirements associated with them.” — Elie Elbaz, Digital & Connected Vehicles Director for Groupe Renault Groupe Renault | First-ever digital car maintenance book
  • 23. Classified as Microsoft Confidential Blockchain in Action | Digital maintenance book Dealer Manufacturer sells automobile to customer through an approved dealer Repair Brake repairs at an approved repair shop Maintenance Battery replacement by owner Insurance Insurance payout is approved for collision repair, premiums adjusted Inspection Inspection agency verifies vehicle condition, safety, and emissions testing Sale Owner sells automobile, ownership is transferred Accident Accident occurred, required towing to repair shop for repair  Model  Year  Kilometers driven Dealer  Name, location of repair shop  Reason for repair  Parts, services required for repair Repair/Maintenance  Location of accident  Damage  Towing company name  Arrival time in repair shop Accident  Inspection date  Location  Assessment of vehicle condition, safety  Verify emissions level  Owner verifies vehicle assessment  Transfer of ownership  Automaker recognizes sale Insurance Inspection Sale Consumer visibility  Damages assessed  Insurance payout  Incident settled between providers  Premiums adjusted
  • 24. Classified as Microsoft Confidential Challenge • Volkswagen needed to streamline a complicated Over the Air supply chain for vehicle firmware updates • Ability to record high volume of (incremental) updates and different software versions • Handle product recalls efficiently Strategy • Volkswagen, Microsoft Services, and IOTA built a blockchain-enabled platform to perform real-time audits throughout the Over the Air software update lifecycle Results • Blockchain technology improved visibility in the Over the Air supply chain, created an immutable record of every transaction. • Established transparency and digital trust with customers, authorities and third parties. • Ability to provide an evidence to external parties. • Tamper proof & transparent statistical recording “Distributed ledger technologies are crucial for the future of trusted machine-to-machine transactions.” — Johann Jungwirth, Chief Digital Officer of Volkswagen Volkswagen | Support your update cycle
  • 25. Classified as Microsoft Confidential Blockchain in Action | Secure update lifecycles The entire update lifecycle is documented in a shared ledger that can be easily audited by consumers, insurance companies, and regulatory agencies. SHARED LEDGER Vehicle requests update from manufacturer Manufacturer releases critical safety update Vehicle confirmations successful installation Manufacturer • Update ID: 2.519.1 • Topic: Airbag deployment Vehicle • Vehicle ID: 83904 • Update status: Outdated Manufacturer • Update ID: 2.519.1 • Topic Airbag deployment • Recipient ID: 83904 Vehicle Vehicle ID: 83904 Update status: Updated Update ID: 2.519.1 Manufacturer sends authentic OTA safety update
  • 26. Classified as Microsoft Confidential Challenge • World Bank issues USD $50-60 billion in bonds every year and has responsibilities to digitally innovate and respond to investor needs. • They needed a way to streamline processes among numerous intermediaries and agents to simplify bond issuance; improve operational efficiencies; and enhance investor transparency. Strategy • The World Bank partnered with Commonwealth Bank of Australia and Microsoft to develop the first blockchain bond offered to global investors such that the entire bond process—from creation to allocation and management—takes place on a blockchain. Results • Improved traditional bond issuance from a manual bookbuild process and allocation process, an extended settlement then a registrar and a custodian, into something that could happen online instantaneously. World Bank | Simplify bond issuance “This blockchain bond transaction is a milestone in our efforts to help countries transition to technology-led development to acheive our goals of reducing poverty and promoting lasting development.” — Denis Robitaille, Chief Information Officer of World Bank Group
  • 27. Classified as Microsoft Confidential Utilidex Reimagines Energy Trading with Blockchain Challenge • The sector is becoming increasingly complex, with new suppliers entering the market. • Markets have also suffered from increased volatility, while generation trends have shifted significantly towards renewable sources such as solar power. • Changing dynamics of the market, and increasing value in energy flexibility. Strategy • Help customers buy, sell and optimise their energy in an open, transparent way. • Worked with Microsoft to trial blockchain technology and prove the technology’s application in buying and selling energy. Results Utilidex’s blockchain technology will: • Let users analyse data on plants. • Make billing easier. • Show real-time market data. • Predict energy production. • Feature a personal digital assistant that offers instant alerts. “This work is part of our broader ambitions to help customers buy, sell and optimise their energy in a very different way” - Richard Brys, Chief Executive Officer of Utilidex
  • 28. 29 Classified as Microsoft Confidential Challenge • Carrefour is facing consumer pressure to provide greater product transparency to ensure local sourcing, sustainable agricultural practices, and organic certification. • Needed a solution to provide farm-to-fork traceability Strategy • Carrefour has partnered with Microsoft to host their blockchain projects which leverage QR code labelling to allow consumers to identify every step in the food supply chain Results • Consumers can scan a code to obtain information on free-range chicken production including rearing, feed, and meat processing • Retailer receives brand value, with the ability to highlight what they’re doing for farmers, local economies, and to drive sustainability • Expand project to other products and expand to other countries (beyond France and China) Carrefour | Ensure product traceability “Become the leader of the food transition for everyone is the aim set for the Carrefour group. Making use of blockchain technology is an exemplary step in meeting this aim. This is a first in Europe and will provide consumers with guaranteed complete transparency as far as the traceability of our products is concerned.” — Laurent Vallée, Head of Quality and Food Safety at Carrefour
  • 29. 30 Classified as Microsoft Confidential Blockchain in Action | Provenance tracking Processor Chickens are verified and meat is processed Retailer The meat reaches the retailer having been accounted for at each step of the journey Distributor The meat is moved through a distributor under high-quality assurance regulations Customer purchase The customer purchases free-range certified chicken with quality assurance from farm to fork Producer Farmer rears chickens out in the open, doesn’t use antibiotics nor GMO’s Hatchery Farmer hatches eggs under specified conditions to earn GMO- free and antibiotic-free certifications Customer query Customer queries the most updated data in the secure, blockchain ledger using the QR code At various points in the journey, an IoT device scans the product and records its status and condition which are updated on the blockchain  Date of birth  Hatchery name  Hatchery departure date Hatchery  Name, location of farm  Qualifies as GMO-free, antibiotic-free, free range  Departure date to the slaughterhouse Producer  Slaughter location  Packaging and labeling location  Transport to delivery platform  Batch number  Product use-by date Processor  Delivered date  Name, location of refrigerated storage facility  Delivered date  Guaranteed fresh  Certified GMO-free, antibiotic-free, free range Distributor Retailer Customer Consumer visibility
  • 30. 31 Classified as Microsoft Confidential Challenge • Current methods to track geological samples from collection through shipment, analysis, and storage are error prone and do not provide transparent access to a sample’s current custodian, location, status or history • A transparent, real-time sample tracking system is needed for sound business decisions and accurate timely compliance Strategy • Microsoft partnered with ConsenSys to build a blockchain-based real-time sample tracking system that captures an auditable history of custodianship and immutable record of associated analysis requests and reports Results • This decentralized system allows BHP, its analysis and storage vendors, the regulatory agencies to share a single source of truth in real-time. • All parties can track live data material movement throughout the supply chain BHP Billiton | Track geological samples “Everything right now is being tracked through spreadsheets. With blockchain, we can share data between third parties and ourselves and have a constant understanding of where [all the objects] are.” — Tyler Smith, a BHP geophysicist
  • 31. 32 Classified as Microsoft Confidential Challenge • A lack of connectivity, transparency, and traceability in the food supply chain caused food waste and inefficiencies. • 25% of all harvested grain is contaminated with mycotoxins and nearly half a billion people are at risk of consuming aflatoxin contaminated crops. Strategy • Buhler and Microsoft developed a blockchain strategy using multilayer QR code labels to track grain and ensure it’s handled according to regulations. • Augmented physical machines with an AI-enabled insights platform to ensure all grains processed are toxin- free. Results • Digitally verify that all grains are handled compliantly as they move through the supply chain, providing transparency to each counterparty through a shared ledger. • Assess any contamination and alert all parties in real-time to avoid a public safety issue. • Create a shared food-safety utility for the agricultural industry that can guarantee crop safety from farm to fork. Bühler | Ensuring food safety We’re not only going to get economic results, but hopefully we can transform and save lives at the same time. It’s the most exciting and valuable project I’ve worked on in my 40 years with the company. It’s a really big thing. — Ben Deefholts: Senior Research Engineer
  • 32. 33 Classified as Microsoft Confidential Blockchain in action | Real-time grain tracking Carrier 1 The product is securely shipped with QR codes that verify that shipping and handling happen per manufacturer’s regulations and compliance standards Miller The grains are milled and must be handled per manufacturer’s regulations and compliance standards Granary The grains are stored per manufacturer’s regulations and compliance standards Retail store Rejects the pasta products sent by food processor A due to poor handling procedures Harvest The grains are harvested and assessed for contaminants. The remaining grains are then packaged with multilayer QR codes Food processors Transform the grains into packaged goods for consumption per manufacturer’s regulations and compliance standards A B C Smart contract created Grain needs to be harvested and shipped. Carriers • Grains delivered • Compliant handling Granary • Grains stored • Compliant handling Miller • Grains milled • Compliant handling Food processors A: Pasta products B: Bread products C: Rice products Retail store A: Rejected – non- compliant handling B: Accepted C: Accepted Harvest • 25% of grains have toxins • 75% of grains are shipped Food processor A has breached the contract and is liable for penalty 25% of grains are found to have toxins and are rejected. SHARED LEDGER
  • 33. Classified as Microsoft Confidential Challenge • To bridge the gap between the existing corporate-based financing infrastructure in Nigeria and a growing number of small to mid- size enterprises in need of capital. • Supply chain financing involves multiple counter-parties who lack end-to-end visibility, exposing lenders to risk, delaying financing, and jeopardizing projects. Strategy • Interswitch partnered with Microsoft to develop a blockchain-based supply chain financing service that brings together major financial institutions from different countries to seamlessly manage trade finance. Results • Banks reduce their exposure to loss or fraud and streamline financing decisions, giving more people access to more funding, while lenders can deliver more value. • Borrowers now secure financing in three weeks or less, so they can take on more work in less time. • Project contractors and suppliers can better predict requirements, accelerate turnaround, and increase sales cycles and volumes. Interswitch | Seamless supply chain financing Armed with a single version of the truth across the supply chain, Nigerian lenders and suppliers can identify and build relationships with high performing entrepreneurs. That will help empower people to create more jobs, more wealth, and a more prosperous Africa. — Eghosa Ojo: Designer Thinker and Head of Innovation at Interswitch
  • 34. Classified as Microsoft Confidential Interswitch | Seamless supply chain financing Contract updated • The supplier receives the guarantee and fulfills the purchase Contract updated • Entrepreneur receives the supplies Contract updated • Bank and the supplier agree on guarantee terms Smart contract created • Entrepreneur submits a purchase order to a supplier Supplier Requires a bank guarantee for the purchase Entrepreneur Submits a purchase order to the supplier Supplier Receives the guarantee and fulfills the order Entrepreneur Receives supplies Bank Admin Creates sales contract Corp. Sales Officer Verifies the customer with the bank Bank Manager Issues the bank guarantee Corp. Sales Director Approves bank guarantee terms Bank Admin Releases ATC to customer Bank Manager Option to contend the guarantee terms Contract updated • Supplier requests a bank guarantee SHARED LEDGER
  • 35. 36 Classified as Microsoft Confidential Challenge • The contract process between Haier and suppliers is not optimized and has been proceeded manually, which makes bottle necks of business agility as well as business unclearness Strategy • Haier partnered with Microsoft to deliver a blockchain based platform that will demonstrate digital contract process between Haier and one supplier, to track the linage of contract version between different parties, to keep the data integrity and reduce lawyer’s repeatable effort Results • Helping Haier re-engineer the whole contract management process to bring greater operational efficiency and productivity, reduced contract process from average two weeks to two days; • This project was an important strategic initiative, sponsored by group CFO Tan lixia and CIO Howard Yin. Haier | Optimizing contract management “Haier Group has about 900,000 business contracts in a year, with an average contract generation period of 22 days, and now through the blockchain technology, we reduce the contract generation cycle to 2 days.” — Tan, Lixia CFO, Haier Group
  • 36. 37 Classified as Microsoft Confidential 1 Send new Contract 1 Review Condition 2 Send Count Offer 2 Review Counter Offer 3 Send Modified Offer 3 Check Check Modified Offer 4 Send Confirmation 4 Pass to 3rd Party Signature System Supplier Contract 1 Team Collab. Contract 1 DApp Contract 2 DApp Contract 2 Contract 3 ESC Team Collab. Send Notification Contract 3 DApp Contract DApp 4 Contract 4 Send Notification 3rd Party Signature 5 Put Signed Contract Document Information Contract 5 Synchronized Synchronized Synchronized Synchronized Contract Synchronized Otherwise, Loop Otherwise Process & Flow
  • 37. 38 Classified as Microsoft Confidential Purchase Process re-engineering with Blockchain Projecting E-Bidding Contracting Contract Sign Contract Execution Payment Paticipants Haier Suppliers Haier Internal Users Haier Internal User • Business Dep • Finance • Legal • Purchase Dep Haier Supplier Haier Suppliers Logistic 1 Logistic 2 Insurance Haier Suppliers Haier’s Bank Supplier’s Bank Database Consortium Blockchain Smart Contract # 2- Contract Signature • Haier and supplier review and negotiation process record on blockchain; • Both side confirm and sign; Smart Contract #1-Contract Generation • All participants make relative policies and sign to confirm • Owner submit input and generate contract; Smart Contract #3 – Supply Chain Goods tracking Smart Contract #4 – Payment process Consortium Blockchain Smart Contract #5 – e-Bidding process management Smart Contract #6 – Supplier management Supply Chain Blockchain Smart Contract Phase I Consortium Blockchain
  • 38. 39 Classified as Microsoft Confidential Haier Supplier Chain Contract Editing System
  • 39. 40 Classified as Microsoft Confidential Challenge • Schneider Electric’s clients in food and beverage manufacturing are demanding supply chain solutions that; prioritize product traceability, ensure regulatory compliance, are very low energy- consumption, and allow multi-part visibility. Strategy • Schneider has partnered with Microsoft to explore blockchain solutions that utilise existing IoT capabilities (shock/humidity sensors) to automatically execute the service terms and conditions agreed by the different stakeholders to provide product traceability. Results • End-to-end traceability tool to monitor products across the entire supply chain, both upstream and downstream of manufacturing plants. • Telemetric readings will be archived securely and shared between all members. • Offer time savings by warning the distributor in real time of any delays in delivery or production Schneider Electric | Monitor supply chains "With this blockchain solution, companies can build an electronic passport for each product to fully automate the contracts between them. For example, leveraging IoT, they can maintain an unbroken cold chain.“ — Benjamin Jude, Food and Beverage Segment Solution Architect at Schneider Electric
  • 40. 41 Classified as Microsoft Confidential Supply Chain | Refrigerated Transportation IoT Enabled Origin 8ºC 60% At various points in the journey, the IoT device from the package sends the Temperature & Humidity data which are recorded on the blockchain SHARED LEDGER Warehouse 9ºC 64% Carrier 2 8ºC 63% Store 9ºC 64% SMART CONTRACT UPDATED SMART CONTRACT The package has to be maintained at : Temperature < 10º C Humidity < 65% Food Processor The milk product is sealed in an IoT enabled package for shipping PRODUCER Milk producer supplies Milk to Food Processing Company CARRIER 1 The terms of shipping are registered using a smart contract on the Blockchain CARRIER 2 Warehouse 11ºC 66% 8ºC 60% 9ºC 64% 8ºC 63% Carrier 1 9ºC 64% 9ºC 64% Carrier 2 11ºC 66% Retail Store 9ºC 64% The conditions of the contract have been violated. Carrier 2 is liable for penalty as the temperature of the package when it reached the retail store was above the prescribed limit
  • 41. 42 Classified as Microsoft Confidential Challenge • UBS and other financial institutions needed to improve the quality of counterparty reference data through anonymous reconciliation with industry counterparts • They needed to comply with new EU legislature that aims to strengthen investor protection and improve the functioning of financial markets making them more transparent Strategy • Partnering with 5 other institutions, UBS leveraged Microsoft’s blockchain capabilities to develop a permissioned platform where smart contracts reconcile data against industry consensus and provide each participant the ability to detect anomalies Results • Solve regulatory requirements in a cost- effective way • Advanced data reconciliation among industry participants in a timely manner • Integrated interorganizational systems for ease of doing business • Strengthened collaborative appeal among partnering institutions UBS | Improve data quality "Traditionally, a firm such as ours quality checks data against multiple sources but we do not have a quality baseline against peers. Using smart contracts, the reconciliation of data can happen in almost real-time for all participants, anonymously." — Christophe Tummers, Head of Data at UBS
  • 42. 43 Classified as Microsoft Confidential Challenge • HSBC needed a way to streamline the issuance of a Letter of Credit – a guarantee that a payment will be received by a seller under a set of conditions. • Conventional exchanges for paper-based documentation related to letters of credit usually take between 5-10 days Strategy • Deployed on Microsoft Azure, HSBC worked with ING Bank to successfully executed a blockchain- based Letter of Credit transaction for an international shipment of soybeans from Argentina to Malaysia for Cargill using R3’s Corda ledger Results • The exchange was performed in 24 hours • This transaction brought all parties together on a single, shared infrastructure while ensuring the highest levels of privacy and security • The quick turnaround could mean unlocking liquidity for businesses HSBC | Improving trade finance transactions “Trade finance transactions have been made simpler, faster, more transparent and more secure. The need for paper reconciliation is removed because all parties are linked on the platform and updates are instantaneous.” — Vivek Ramachandran, Head of Growth and Innovation at HSBC
  • 43. 44 Classified as Microsoft Confidential Trade Finance  Current-state process Establish Payment Terms Deliver Goods Settle on terms Current-state process • An importer and exporter agree to the sale of a product at a future date and time • The financial agreement is captured within an invoice, which identifies the quantity of goods sold, price and delivery timeline • The importer provides a bank with a copy of the financial agreement for review • The import bank reviews the financial agreement and provides financials on behalf of the importer to a correspondent bank, which has established a relationship with the export bank • The export bank provides the exporter with the financing details, which enables the exporter to initiate the shipment • A trusted third-party organization inspects the goods for alignment with the invoice • Local customs agents within the export country inspect the goods based on the country code • The goods are transported by freight from Country A to Country B and local customs agents within the import country inspect the goods based on the country code • Following inspection, the goods are delivered to the importer, which provides a receipt notification to the import bank • Upon receiving notification, the import bank initiates the payment to the export bank through the correspondent bank Importer (Malaysia) 1 2 3 4 5 6 7 8 9 9 Microsoft Confidential 1 Order Goods Provide Invoice Financial Agreement 2 Exporter (Argentina) 3 Importer Bank 4 Correspondent Bank Export Bank 5 Export Inspection company 6 Verified Goods Argentina Customs 7 8 Freight Product Shipped Malaysia Customs 9 Receive notification Correspondent Bank Payment ING Argentina HSBC Singapore Importer Bank HSBC Singapore Export Bank ING Argentina HIGHWAY Importer (Malaysia)
  • 44. 45 Classified as Microsoft Confidential Key participants establish terms of trade through the smart contract on distributed ledger All transactions among various parties are recorded at every stage of delivery Blockchain can facilitate the real-time approval of financial documents, create new financing structures, reduce counterparty risk and enable faster settlement • Real-time multi-party tracking • Simpler management of letters of credit • Faster automated settlement • Higher liquidity • Lower operations costs • Reduce counterparty risks Customer Benefits • Providing systematic transparency and higher security in the system • Reducing operational costs • Providing faster and better customer service Start • Need for correspondent banks as FIs work directly with one another • Long and expensive manual processes with too many intermediaries • Over provisioning cash for risk exposure due to long settlement times Stop • Upsell more and launch new product within global trade networks • Increase customer satisfaction and loyalty • Improve operational efficiency • Increase collaboration and efficiency among partners • Better risk mitigation and compliance Continue to differentiate Trade Finance Post delivery settlement based on the terms of trade in the smart contract Microsoft Confidential Letter of Credit Financial Agreement Smart contract Shared Ledger Importer (Malaysia) Importer Bank Exporter (Argentina) Export Bank Shared Ledger Exporter Importer Inspection company Freight Customs Malaysia Customs Argentina Importer Bank Export Bank HIGHWAY
  • 45. 46 Classified as Microsoft Confidential Trade Finance Future-state process Establish Payment Terms Deliver Goods Settle on terms Future state process • Following the sale agreement, the financial agreement is shared with the import bank through a smart contract • The import bank reviews the arrangement, drafts the terms of the letter of credit and submits it to the export bank for approval • The export bank reviews the letter of credit; once approved a smart contract is generated to cover the terms and conditions of the letter of credit • The exporter digitally signs the letter of credit within the smart contract to initiate shipment • Goods are inspected by a third-party organization and the customs agent in the country of origin (ideally using a digital signature for approval) • The goods are transported by freight from Country A to Country B and inspected by local customs agents prior to being received by the importer • The importer digitally acknowledges receipt of the goods, which initiates payment from the import bank to the export bank via a smart contract 1 2 3 4 5 6 7 Microsoft Confidential 1 Order Goods Provide Invoice Financial Agreement Smart contract Importer Bank 2 Letter of Credit Financial Agreement Smart contract Export Bank 3 Initiate Shipment 4 Inspection company Verified Goods 5 Argentina Customs Malaysia Customs Freight Product Shipped 6 Receive goods Smart contract 7 Shipment received Initiate Payment Payment Complete Smart contract HIGHWAY Importer (Malaysia) Exporter (Argentina) Exporter (Argentina) Importer (Malaysia) Importer Bank Export Bank
  • 46. Classified as Microsoft Confidential “Blockchain offers a powerful new approach to asset tracking which could prove to be a valuable tool in managing our vast data networks and improving the efficiency of our R&D operations.” — Mark Buswell, Vice President of Technology for Discovery, Development and Lab Systems at GSK. GlaxoSmithKline | Tracking drug serialization Challenge • Pharmaceutical supply chains have run afoul of regulatory standards and can face inexpert product management issues • GSK needed a transparent supply chain management system to help better ensure products are protected and provide drug custodianship visibility with partners Strategy • GlaxoSmithKline has collaborated with Microsoft and Viant to develop a blockchain-based supply chain platform in the pharmaceutical sector to track intellectual property (IP) licenses as well as ensure that products are produced, transported, and stored in proper conditions. Results • Helped comply with the U.S. Drug Supply Chain Security Act mandate for unit-level track and traceability for pharmaceuticals by 2023 • Mitigate product mislabeling and counterfeit medications • Increased customer confidence through trust and transparency
  • 47. Classified as Microsoft Confidential Challenge • Providing scalable, reliable, cost-effective digital factory solutions • Making data available on local servers as well as in the cloud • Creating a secure chain of custody for critical data Strategy • Teamed up with Microsoft Digital Advisory Services • Moved SaaS offerings from AWS to Microsoft Azure • Integrated Azure Blockchain as a Service Results • Helps expand the acceptance of digital transformation in pharma • Accelerates speed of innovation • Increases visibility with large accounts Supply Chain Wizard | Secure marine insurance “Microsoft Digital Advisory Services and the One Commercial Partner program helped us accelerate the speed of innovation and market expansion of our solutions in pursuit of digital transformation of pharmaceutical manufacturing.” — Evren Ozkaya, CEO, Supply Chain Wizard
  • 48. Classified as Microsoft Confidential Challenge • Pharmaceuticals companies need serialization solutions to meet global regulations for end-to-end tracking. Strategy • Adents combined its industry expertise with Microsoft technology expertise to create Adents Prodigi. • The two companies also collaborate on sales and marketing. Results • By working with Microsoft, Adents cut time-to-market in half, saving 18 months. • Adents was first to market and gained crucial competitive advantage. • Marketing with Microsoft adds to brand value. “Our alliance with Microsoft to co-develop Adents NovaTrack will offer game-changing blockchain-based unit identification providing our clients total transparency all along their supply chains and secure product authenticity for end users.” — Christophe Devins, Founding Partner and CEO, Adents Adents | Tracking drug serialization

Notas do Editor

  1. Note for talk track: this is the Microsoft Treasury process for issuing a Standby Letter of Credit
  2. Strategy Microsoft developed a blockchain-based solution that offers XBOX royalty information in near real time. Results Blockchain technology improved trust by making the royalty payment calculation process more transparent for publishers. Publishers gained actionable business insights, enabling them to proactively respond to customer demand. Blockchain technology reduced XBOX process efforts by two thirds and saved publishers time by eliminating the need for manual audits. “We are developing an ecosystem within the gaming industry that connects developers and publishers to game performance. Providing near real-time access to data greatly improves the process’ effectiveness and insights that lead to a more enriching experience for the partners.”– Tim Stuart (Chief Financial Officer of Xbox) T: Shared business processes require a shared utility with shared apps. In order to build these apps, you need a flexible, durable, and scalable foundation.
  3. Press release: https://media.group.renault.com/global/en-gb/media/pressreleases/94238/groupe-renault-microsoft-et-viseo-sassocient-pour-creer-le-premier-prototype-de-carnet-dentretien-nu1 About Groupe Renault - An auto manufacturer founded in 1898, Groupe Renault is an international corporation with a presence in 127 countries and sales of 3.2 million vehicles in 2016. Today, the company comprises over 120,000 employees, 36 manufacturing sites and 12,700 points of sale throughout the world. To rise to the major technological challenges of the future and pursue a profitable growth strategy, the company is focusing on international expansion and synergy between its three brands (Renault, Dacia and Renault Samsung Motors), electric vehicles, and a one-of-a kind alliance with Nissan. With a new Formula 1 racing team and a strong commitment to Formula E, Renault is leveraging motorsports to drive innovation and boost brand awareness. Groupe Renault today announced a prototype for a digital car maintenance book, leveraging the power of Blockchain technology, built in collaboration with Microsoft and VISEO. Blockchain technology ensures that data in the car passport is stored in a secure and transparent manner. About VISEO - VISEO, a consulting and digital services firm, supports companies with the concrete, operational implementation of their strategic transformation plans, whether this means optimizing what already exists or launching the development of new business lines. VISEO is an expert in the fields of digital consulting, software development for IoT, web and agile mobile applications, and data science, which the company leverages to develop new offerings, new distribution channels and new modes of collaboration. With 1,200 employees on five continents and sales revenue of €132 million in 2016, VISEO has enjoyed uninterrupted growth since it was founded in 1999. The challenge: Currently, information about customers and their vehicles is spread across multiple information systems maintained by automakers, insurers, repair shops, and more. This new digital car maintenance book, with its open architecture, gathers all important information in one place accessible by the customer. For instance, if an owner wants to sell a vehicle, he/she can make information about the history of the vehicle more transparent by authorizing the potential buyer to access all the data in the digital car maintenance book, creating more trust between the buyer and the seller. The solution: As part of the project, Microsoft provided access to the Microsoft Azure Blockchain technology, the open, agile and cost-effective platform and toolset used to develop and deploy the solution. VISEO, a consulting firm with cutting-edge expertise in Blockchain technology, oversaw the overall technological implementation of the project (working closely with BitSe, a Chinese start-up) as well as the user design. Results: Through this collaborative approach, Groupe Renault and its RCI Bank and Services subsidiary were able to access expertise that is not yet commonly available in the market, enabling them to grasp the various technological options and identify business opportunities early on in the process.
  4. Embedded devices are going to be used extremely in Internet of Things (IoT) environments. The small and tiny IoT devices will operate and communicate each other without involvement of users, while their operations must be correct and protected against various attacks. In this paper, we focus on a secure firmware update issue, which is a fundamental security challenge for the embedded devices in an IoT environment. A new firmware update scheme that utilizes a blockchain technology is proposed to securely check a firmware version, validate the correctness of firmware, and download the latest firmware for the embedded devices. In the proposed scheme, an embedded device requests its firmware update to nodes in a blockchain network and gets a response to determine whether its firmware is up-to-date or not. If not latest, the embedded device downloads the latest firmware from a peer-to-peer firmware sharing network of the nodes. Even in the case that the version of the firmware is up-to-date, its integrity, i.e., correctness of firmware, is checked. The proposed scheme guarantees that the embedded device’s firmware is up-to-date while not tampered. Attacks targeting known vulnerabilities on firmware of embedded devices are thus mitigated. Quote: “Iota has the potential to set a standard for trusted machine-to-machine transactions. There's no question why mobility and technology companies as well as other key players in the industry are joining the Foundation.”  — Johann Jungwirth, Chief digital officer of Volkswagon
  5. 28
  6. some of the wells used to obtain the samples, also known as “wellbore rock”, can cost upwards of $100 million each and you only get one chance to take a sample. https://www.fanaticalfuturist.com/2016/09/bhp-drills-into-blockchain-to-improve-their-supply-chain/ https://www.coindesk.com/bhp-billiton-blockchain-mining-company-supply-chain/
  7. 在现有的业务流程中至少可以部署两条基于区块链基础架构的“智能合约” Smart Contract 以解决多方交易信息不对称及由此带来的信任问题
  8. http://blockchain-finance.com/2016/02/09/dh-releases-white-paper-for-blockchain-banking-payments/
  9. The blockchain transaction involved a bulk shipment of soybeans from Argentina, through Geneva’s trading arm of Cargill, to Malaysia, through Cargill’s Singapore subsidiary as the purchaser. A Letter of Credit was issued using Corda by HSBC to ING. The two banks were acting on behalf of the Cargill entities.
  10. “At Microsoft, we believe supply chain visibility and accountability will help unlock solutions to systemic sustainability and humanitarian challenges. Viant’s approach to tracking digitized goods across partners with blockchain technology will help create accountability in supply chains. By using Microsoft Azure, Viant and the beta program members have access to leading cloud and blockchain technology, underscored by Microsoft’s commitment to security, compliance, and transparency.”
  11. Christophe Devins, founder and CEO of Adents, added: “Our alliance with Microsoft to co-develop Adents NovaTrack will offer game-changing blockchain-based unit identification for various industries around the world. Our deep roots and successes in serialisation and traceability, enhanced by Microsoft Azure Cloud technology, will provide our clients total transparency all along their supply chains and secure product authenticity for end users.”