1. SAP S/4HANA Receivables Management
Solution Overview

2. 2Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
A comprehensive portfolio for the CFO
Covering all business areas across all roles
SAP S/4HANA Finance – delivers functional completeness across all financial roles Chief Financial Officer
VP of Finance
Head of Corporate
Reporting
Corporate
Treasurer
Head of Finance
Operations
Chief Compliance
Officer
Financial Planning
& Analysis
Accounting &
Financial Close
Treasury
management
Financial Operations
Governance, Risk &
Compliance for Finance
Strategy Development and
Translation
Accounting
Payments and Bank
Communications
Receivables Management
Enterprise Risk
Management
Planning, Budgeting,
and Forecasting
Entity Close
Cash and Liquidity
Management
Invoice Management and
Accounts Payable
Controls and Compliance
Management
Profitability and Cost
Management
Corporate Close
Debt and Investment
Management
Real Estate Management International Trade
Monitoring and Reporting Reporting and Disclosure Financial Risk Management
Travel and Expense
Management
Fraud Management
Financial Close
Governance
Risk Management for
Commodities
Financial Shared Services Audit Management

3. 3Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
SAP Receivables Management- which deployment option is right for you?
Choose based on your needs and priorities*
S/4HANA edition
Designed for enterprises across industries that need a
deep and broad level of functionality (full ERP scope)
combined with a high degree of flexibility in customizing
S/4HANA cloud edition
Designed for enterprises that need a standardized
cloud offering primarily covering core business
scenarios – combined with a fast innovation cycle
▪ Already running SAP S/4HANA on premise
▪ Required functionality is only supported in on
premise version
▪ Continue using existing customizations
▪ Adequate and scalable IT support is available in-
house
▪ Annual innovation cycle is sufficient for new and
enhanced capabilities
▪ Multiple legacy systems require extensive network
of interfaces
▪ Enterprise-wide move towards cloud adoption,
decommissioning of existing systems
▪ New acquisition of a company
▪ Benefit from simplified and standardized processes
and solutions
▪ Benefit from richer portfolio of additional services
available from SAP (such as infrastructure, backup,
recovery, upgrades, technical support, etc.)
▪ Value flexibility of subscription-based licensing
* This is not an exhaustive list of factors. A more detailed analysis may be necessary to decide the right option

4. 4Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
Instant, real-time insight for better decisions
▪ in-memory technology
▪ embedded analytics
FIORI user experience for higher productivity
▪ intuitive on all devices
▪ proactive decision-making support
Simplified architecture for lower TCO
▪ lean data footprint
▪ cloud deployment for higher flexibility
Security
▪ secured and protected 24/7 by dedicated
world-class experts
Effective governance
▪ managed by SAP
▪ easy upgrade
Why SAP Receivables Management in the cloud?
THE NEXT GENERATION BUSINESS SUITE FOR
A DIGITAL WORLD…. with S/4HANA Cloud
Reinvented processes for higher performance
▪ maximized throughput and speed
▪ native integration to SAP solutions

5. 5Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
SAP Receivables Management
Introducing the automated world of Receivables Management
▪ Centralizes, automates and simplifies
the process of customer receivables
management across global enterprises
▪ Supports automated processes for
customer credit evaluation, cash collections
and dispute resolution while providing
transparency to customers with easy-to-use
self-services
▪ Acceleration of dispute resolution and
improved customer service
▪ Helps reduce bad debt write-offs and
improve days sales outstanding and
working capital management

6. 6Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
SAP Receivables Management: automation solutions for core A/R
Credit Evaluation and Management
Embed proactive credit management in transactional processes and portfolio analysis.
Billing and E-Invoicing
Deploy a customer bill payment portal or an e-billing process.
Collections Management
Proactively manage customer collections and customer service.
Dispute Resolution
Clarify and resolve customer payment disputes quickly and efficiently.
CoreReceivablesManagement
Accounts Receivable – standard process automation for core invoice-to-cash
Manage all financial accounting–related aspects of customer accounts receivable.

7. 7Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
Accounts Receivable – the core of standard process automation
Benefits and Capabilities
Benefits
Improved focus on key customer
accounts, balancing days sales
outstanding-reducing initiatives with
customer service
Insight into team efficiency and
effectiveness
Improved collaboration with sales and
senior management
19% Lower overdue accounts receivables when companies take a
holistic view of their customers at the time of interaction
Source: SAP Performance Benchmarking
Capabilities
Personalized Launchpad with alerting
capabilities
Fiori analytics available on any device
Worklists structure processes with
context-sensitive navigation points
Type-ahead and fuzzy search

8. 8Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
Credit Evaluation and Management
Benefits and Capabilities
Benefits
Reduced bad debt write-offs
Balanced global view of customers,
considering risk and return
Improved collaboration with sales and
senior management
Improved scorecard accuracy by
incorporating external ratings
0.3% Amount of A/R write-offs by the 25% top-performing companies (compared
to 3.1% for the bottom 25%)
Source: ASUG Benchmarks
Capabilities
Cross-enterprise and cross-system credit
evaluation and management process
Easy access to credit information for
your sales team
Customer scoring based on rules,
including internal and external factors
Workflow for faster decision-making once
credit limits are reached

9. 9Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
Bill Presentment and Payment
Benefits and Capabilities
Benefits
Immediate customer access to account
data and invoice copies
Faster payment processing
Simplified and secure processing of
electronic payments
Extend the receivables processes
beyond the finance team
Leverage complete integration (cash
application, disputes, billing, analysis)
70%
Cost savings can be achieved when companies are sending bills via the
Internet.
Source: Ovum
Capabilities
Higher degree of automation of
repetitive tasks
Lower cost of billing
Improved productivity for AR
department
Minimized bad debt write-offs
Elimination of accounting and
settlement errors

10. 10Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
Dispute Management
Benefits and Capabilities
Benefits
Builds structured knowledge database to
identify root causes and drive process
improvements to avoid future disputes
Accelerates resolution times with
increased quality
Reduces days sales outstanding
56% Fewer uncollectible accounts receivable write-offs using integrated,
automated dispute management
Source: ASUG Benchmarks
Capabilities
Automatic or self-service creation of
dispute cases
Dispute case routing through the
company via SAP Business Workflow
Deep integration with business
documents and processes
Automated posting, correspondence and
reporting

11. 11Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
Benefits
Proactive customer-centric collections
Reduced days sales outstanding
Improved collections efficiency
Minimized bad debt write-offs
Improved collaboration with sales
19% Lower overdue accounts receivables when companies take a
holistic view of their customers at the time of interaction
Source: SAP Performance Benchmarking
Capabilities
Identify overdue accounts and critical
trends
Prioritize collections activities based on
strategies
Generate, monitor and balance work lists
Leverage complete integration (credit,
disputes, billing, analysis)
Extend the collections process beyond
the finance team
Collections management
Benefits and Capabilities

12. 12Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
Business Benefits
▪ Cross-system automation
of collections processes to
deliver superior customer
service
▪ Analytics and workflow
alignment with sales, A/R,
and executives to reduce
DSO
▪ Optimized for global
business services
deployment
▪ Automated collaboration
with external expertise
Standard process automation for core invoice-to-cash
Extend your Receivables Management with SAP Cloud Extensions
Credit Collections Dispute
Receivables manager
Sales team
Senior executives
Cash collection
teamMobile analytics and
insight to avoid credit
blocks and reduce DSO
Redesigned processes
Automation and workflow
Rating experts
Rating agency/credit bureau
Update scores as conditions change
Monitor customers automatically
Customers
View/download invoices
Send remittance
Make payments
SAP S/4HANA
Data-driven process control
for team management
Cloud for
credit integration
Cloud for
customer payments
SAP Cash
Application
Match invoice lines
Cash to customer accounts
Utilizes Machine learning

13. 13Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
SAP S/4HANA Cloud for credit integration
Automate credit scoring and limits across your entire customer base
▪ Focus your credit team’s
attention on key
customer segments
▪ Save time and manual
efforts through
automation
▪ Choose from wide base
of credit bureaus
▪ Accelerate credit
processing
Prerequisites:
ERP 6.0 or newer
S/4HANA (on premise and private
option)
SAP Credit Management
S/4HANA Cloud for credit
integration enables you to
▪ Respond immediately to
changing credit conditions
▪ Reflect external ratings updates
immediately in your scorecards
▪ Link credit risk monitoring
services from leading credit
experts with your S/4 or ECC
system
▪ Improve your scorecard
accuracy
Automate credit management
for >85% of your customer
portfolio.
Credit
expertise
Report Library
Report Library
Report Library
SAP Credit
Management
S/4HANA
SAP ERP
SAPCloudConnector(OP)
SAP S/4HANA
Cloud for credit
integration
SAP S/4HANA Cloud for credit integration helps you connect
to the world’s leading credit bureaus. Accessible with a single
click from your existing credit management processes, full credit
reports are available in your dedicated library, while key metrics
drive your rating processes.
Credit Agency
Credit Agency
Credit Agency
Demo Video
www.sap.com/receivables

14. 14Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
SAP S/4HANA Cloud for customer payments
Let customers access their account details with self-service scenarios
▪ Customer access to
account data and financial
documents
▪ Increased customer
collaboration and
satisfaction
▪ Enhanced transparency for
customers and back office
▪ Reduced effort and higher
accuracy in A/R
Prerequisites:
ERP 6.0 or newer with FI-AR
S/4 Enterprise Management
S/4HANA FI-AR
SAP S/4HANA Cloud for customer payments provides a self-
service offering to enable our customers to deploy electronic bill
presentment and payment processes as part of their digital
business strategy to improve customer collaboration and reduce
repetitive calls into the back office.
S/4HANA Cloud for customer
payments enables YOUR
customers to
▪ View bills
▪ Make payments
▪ View their master data and
inform you of any changes
▪ Start the dispute resolution
process
▪ Perform annual balance
confirmations*
Organizations where customers are billed
electronically and can view their
account/payment status have on average 64.9%
lower AR costs (as % of Revenue) and 17.6%
lower Overdue Receivables.
Demo Video
www.sap.com/receivables
SAP Performance Benchmarking
*SAP roadmap topic

15. 15Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
SAP Cash Application
Next generation intelligent invoice matching powered by SAP Leonardo Machine Learning
▪ Reduce Days of Sales
Outstanding
▪ Improve working capital
metrics
▪ Clear cash faster and with
less errors or re-work
▪ Improving customer service
▪ Reduce FTEs required for
manual tasks and/or refocus
on strategic initiatives
Prerequisites:
S/4HANA 1708 Cloud
S/4HANA 1709 On-premises
ECC 6.0 EHP7, EHP8*
FI-AR
SAP Cash Application provides an advanced level of automation for
the clearing of incoming payments in S/4HANA. It uses machine learning
to match electronic bank statement items to open receivables. Learning
from best-practices/experiences of human exception handling it keeps
improving effectiveness over time by adapting to changes without the need
for manual optimization to reduce TCO.
SAP Cash Application...
enables customers to
▪ Identify matching invoice
line item or customer
account
▪ Automatically clear invoice
line items or post on
account
▪ Learn from historical
clearing data
▪ Adapt to changing behaviors
▪ Seamlessly integrate with
S/4HANA and ECC 6.0*
Customer Quote
We are excited about the results of our Co-Innovation
project on SAP Cash Application. We are looking at
automation rates of over 92%. This will enable our
internal resources to extend their job scope and cover a
broader area of responsibility.
Demo Video
Solution Page (sap.com)
Internal Field Jam
Help.sap.com
Source Uwe Schubkegel, Head of ERP Applications and SAP
COE at Alpiq AG
Automatically post /
clear payments or
provide proposals
to accountant for
confirmation
Payment
appears on
bank
statement
Identify customer
and receivables
based on learned
criteria
Receive
payments
Match Post / Clear
Learns from
Accountants
Automates
Repetitive
Tasks
Adapts to
Constant
Changes
*planned

16. 16Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
Standardized deployments, with flexibility and scalability
Rapidly deploy processes for new units and shared service centers
Benefits of centralization
▪ Flexibility to scale according to
business growth and changing
invoice volumes
▪ Consistency of interactions with
customers across your business
▪ Prioritization and reporting
across multiple ERP systems
Supported connection scenarios
▪ Central Finance – leverages the latest in S/4HANA Finance and
SLT technologies
▪ Shared Service Framework for Finance – provides extra layer
of service-level management
▪ Classic – based on ALE and web services
ERP 3ERP 2ERP 1
▪ Credit exposure and limits
▪ Dispute resolution
▪ Collections team management
▪ Operational reporting
Centralized Receivables Management

17. 17Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
1
Transparency
Provide real-time information on working capital to your
accounting and sales teams to close the gap between
insight and action
6
Reduced Credit Risk
Balance risk and return with a unified global view of your
customers
2
Simple Account Management
Let customers access their account details with self-service
scenarios
7
Insight
Identify root causes of customer disputes to fix business
processes and reduce the number of future disputes
3
Consistency
Gain a single view of customer receivables and provide up-
to-date statuses
8
Speed
Resolve disputes faster using workflow and escalation tools
to reduce DSO and increase liquidity
4
Process Automation
Reduce manual errors and increase straight-through–
processing rates and user productivity
9
Scalability
Rapidly deploy standardized processes for new units and
shared service centers as invoice volumes require
5 Natively integrated
More powerful, enriched processes, faster implementation
10
Acceleration
Use SAP best practices and rapid deployment solutions to
accelerate your projects and easily adapt to new innovations
What SAP Receivables Management can do for your business

18. 18Customer© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer
1
Transparency
Provide real-time information on working capital to your
accounting and sales teams to close the gap between
insight and action
6
Minimal TCO & Risk
Full advantage of an uniform and smart subscription offering
with simplified architecture & lean data footprint
2
Reduced Credit Risk
Balance risk and return with a unified global view of your
customers
7
Standardization
Rapidly deploy standardized processes & SAP best practices
for new units and shared service centers as invoice volumes
require
3
Consistency
Gain a single view of customer receivables and provide up-
to-date statuses
8
Fast Time to Value
Utilize SAP’s proven delivery service and start with our Best
Practices & benefit from a predictable implementation
4
Process Automation
Reduce manual errors and increase straight-through–
processing rates and user productivity
9
Security
Run secured and protected 24/7 with dedicated world-class
experts on stand-by – just in case
5 Natively integrated
More powerful, enriched processes, faster implementation
10
Native Integration
Seamless integration with on premise or public cloud
scenarios
What SAP Receivables Management can do for your business
Cloud Edition

19. Thank you.
Contact information:
Joe Torres
Managing Partner - DYCSI
+1 210 707-9230