Supervisor Development / Scorecard Program Created by Jamie Wymer

1. DORAN
&
WARD
PRINTING
COMPANY
BALANCED
SCORECARD
PROGRAM
2009
Supervisor
Monthly
Scorecard
The
Scorecard
program
provides
clear
direction
on
what
the
company’s
goals
are
and
how
you
are
going
to
be
measured
and
evaluated
as
a
supervisor
for
merit
increases.
The
included
scorecard
will
we
be
used
to
evaluate
your
performance
on
a
monthly
basis
and
your
scores
tabulated
annually
to
assess
your
qualifications
for
merit
increases.
You
will
also
be
required
to
meet
with
the
plant
manager
each
month
to
review
the
scorecards
of
each
of
your
team
members.
Total
points
available
to
be
earned
each
month
are
125.
Supervisors
will
be
assessed
for
merit
increase
on
total
available
points
for
the
year
of
1500.
A
minimum
of
60
points
must
be
maintained
each
month
or
a
PIP
will
be
issued
to
the
supervisor
for
the
month.
At
annual
review
a
minimum
of
720
points
must
be
earned
in
order
to
maintain
a
supervisor’s
position.
840
points
must
be
achieved
to
qualify
for
a
merit
increase
of
1.5%
900
points
must
be
achieved
to
qualify
for
a
merit
increase
of
2.5%
1000
points
must
be
achieved
to
qualify
for
a
merit
increase
of
3%
Supervisors
achieving
900
–
1200
points
will
receive
a
$300
bonus
+
a
team
outing
Supervisors
achieving1201
–
1400
points
will
receive
a
$500
bonus
+
a
team
outing
Supervisors
achieving
1401
–
1500
points
will
receive
a
$750
bonus
+
$50
bonus
for
team
members
+
team
outing
+
a
D&W
logo
clothing
item
of
their
choice

2. DORAN
&
WARD
PRODUCTION
MANAGER
BALANCED
SCORECARD
TEAM
LEADER
DEPARTMENT
SUPERVISORY
OBJECTIVES
POINTS
+
/
-­‐
SCORE
SCORE
EACH
IMPACT
+
IMPACT
-­‐
OCCURANCE
Team
members
meet
production
targets
for
yields
(all)
+10
Department
passes
random
5S
Inspection
+10
No
reported
safety
violations
/
injury
reports
+10
Department
passes
Preventive
Maintenance
Audit
+10
No
reported
Quality
Issues
/
Customer
Rejections
+10
Employee
Recognition
Activity
–
At
least
one
+10
Complete
Cross
Training
of
Team
Members
(new
machine,
+10
process
in
another
department)
Identify
&
Implement
a
sustainable
workflow
improvement
+25
Team
exceeds
target
production
yields
(weekly
number)
+10
Monthly
waste
%
1%
>
annual
waste
average
+10
Customer
Rejection
(each)
-­‐10
Team
production
yield
below
target
(any)
-­‐10
Fail
random
5S
inspection
(each
instance)
-­‐5
Safety
Violation
/
Injury
Report
-­‐10
Job
Shortage
/
Quality
related
reprint
-­‐10
Fail
preventive
maintenance
audit
(each
machine)
-­‐5
Overtime
caused
by
production
errors
(each
instance)
-­‐5
Missed
Employee
Review
-­‐10
No
cross
training
of
employees
-­‐5
TOTAL
POSITIVE
POINTS
TOTAL
NEGATIVE
POINTS
MONTHLY
SCORECARD
TOTAL
Minimum
60
pts.
Average
80
pts.
Above
average
85
+
points
Excellent
100+
points