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Colorado Digital Government Summit November 17, 2008 Enterprise Content Management Jim Lindauer Chief Architect Jefferson County
What is Enterprise Content  Management? ,[object Object],[object Object],[object Object],Enterprise Content Management (ECM) is the technology used to  Capture ,  Manage, Store, Preserve, Control  and  Access  enterprise-wide content. ECM software assists in controlling content associated with  business processes. The convergence of  Document Management, Web Content  and  Collaboration  technologies has   resulted in the   emergence of  ECM.
Content is Everywhere ,[object Object],[object Object],[object Object],File Systems e-Mail Servers Local Drives Web Servers Imaging Repositories Paper Files T Document  Repositories Microfilm Business Systems Video Libraries Photographs
Content Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Drivers  |  Enterprise   Platform Standardization ,[object Object],[object Object],[object Object],[object Object],Business Unit Solution ECM Drivers ,[object Object],[object Object],[object Object],[object Object],[object Object],IT ECM   Drivers ECM Platform Executive  Leadership Business Domains IT Services Enterprise Architecture
Forms Savings in e-Government Continuum
ECM Components ,[object Object],[object Object],[object Object],[object Object],Integrated Document Management Compliance Content Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
ECM Processes Edit Create Document Versions Review ECM REPOSITORY Distribute, Present to Web Workflow Process Publish to Web Retrieve, View, Annotate, e-Mail, Fax Declare Record Retention Disposition Final Capture e-Mail, Web Transaction Content Scan Paper Index Images Capture Reports, Statements
Image Capture (Manual) Scan Bi-tonal or  Color Images Index   Commit Fax In Image Capture Server Document Repository
Image Capture (Assisted) Fax In Verify Rejects Document Repository ( Form Images ) Business Systems ( Form Data ) Scan Forms Commit Forms Processing Server  Auto   QA Auto  Template ID OCR, ICR, OMR, Barcode Recognition   Data Validation
Image Capture (Automatic) HTML, XML, PDF eForms Document Repository ( eForm Images ) Business Systems ( eForm Data ) Commit Forms Processing Server   Data Validation
Colorado Records Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
State Archives Law  (CRS 24-80 Part I) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Public (Open) Records Law  (CRS 24-72 ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Uniform Electronic Transactions Act  (CRS 24-71.3) ,[object Object],[object Object],[object Object],[object Object]
Uniform Electronic Transactions Act  (CRS 24-71.3) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is a Record? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Colorado Records Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Jefferson County ECM  Open Text - Livelink ,[object Object],[object Object],[object Object]
Livelink Taxonomy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Jefferson County ECM  Folder Structure ,[object Object],[object Object],[object Object]
Jefferson County ECM  Classifications - Functions ,[object Object],[object Object],[object Object]
Jefferson County ECM  Classifications - Activities ,[object Object],[object Object],[object Object]
Jefferson County ECM  Classifications – Records Series ,[object Object],[object Object],[object Object]
Jefferson County ECM  Record Schedule ,[object Object],[object Object],[object Object]
Child Support Enforcement    Case Study - Project ,[object Object],[object Object],[object Object],[object Object]
Child Support Enforcement   Case Study - Savings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Utilization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Utilization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Utilization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Utilization ,[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Utilization ,[object Object],Planning and Zoning:   Construction, Urban Drainage Maintenance Acceptance, Plats & ODPs, Regulations, Red Line Prints, Recordings of the Planning Commission meetings Property Management:   Facilities Management: EMS reservation supporting documentation, invoice supporting documentation Public Information Office:   News Clips, Open Records Form to track request processing is in Development Workforce Development:   Client files for adult and youth workforce & career Development, Human Services Data Integration Task Force, Case Scanning, Human Resource Management
Jefferson County ECM Document Growth ,[object Object]
Question & Answer Session
Thank You!!! Jim Lindauer [email_address] 303-271-8768 Contributors: Karen Hughes, Michael Schink

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Co Dig Gov Ecm 08

  • 1. Colorado Digital Government Summit November 17, 2008 Enterprise Content Management Jim Lindauer Chief Architect Jefferson County
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Forms Savings in e-Government Continuum
  • 7.
  • 8. ECM Processes Edit Create Document Versions Review ECM REPOSITORY Distribute, Present to Web Workflow Process Publish to Web Retrieve, View, Annotate, e-Mail, Fax Declare Record Retention Disposition Final Capture e-Mail, Web Transaction Content Scan Paper Index Images Capture Reports, Statements
  • 9. Image Capture (Manual) Scan Bi-tonal or Color Images Index Commit Fax In Image Capture Server Document Repository
  • 10. Image Capture (Assisted) Fax In Verify Rejects Document Repository ( Form Images ) Business Systems ( Form Data ) Scan Forms Commit Forms Processing Server Auto QA Auto Template ID OCR, ICR, OMR, Barcode Recognition Data Validation
  • 11. Image Capture (Automatic) HTML, XML, PDF eForms Document Repository ( eForm Images ) Business Systems ( eForm Data ) Commit Forms Processing Server Data Validation
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34. Question & Answer Session
  • 35. Thank You!!! Jim Lindauer [email_address] 303-271-8768 Contributors: Karen Hughes, Michael Schink