1. COVER LETTER
It is with great pleasure that I submit this formal letter of interest for the Associate or
Management position with your company. I am an experienced sales manager and associate
with over 10 years of high-profile experience in Sales with strong integrity and self-motivation,
with excellent project management skills. I amproficient in information technology, which also
includes experience with Microsoft Word, Excel, PowerPoint, MS Note, and Outlook. I am very
enthusiastic about working for a company such as your company. I would be honored to be
selected to be a part of such a growing company. I am able to adapt to any job I have, and I am
an asset to any company I work for. Hiring me would be beneficial to your company.
In my current position as an IT assistant and sales associate with IDS, I’ve successfully
represented a diverse group of clients in a variety of often complex and challenging projects.
I’ve maintained an excellent rapport with clients and with my fellow co-workers. When I was a
manager at Underground by Journeys I maintained an excellent rapport with my employees as
well, along with well-set boundaries.
Every job I have had I have given 110%. I strive to be promoted in any job I have, even if it does
not happen, that is what I work for. That being said, I hope I am considered for this position.
Jessica Berggren
• Berggren.jessie@gmail.com
• Jessieannberggren@outlook.com
Cell Phone: 727-224-1316
• Address: 527 4th Street NW, Largo, FL, 33770
OBJECTIVES
To be gainfully employed with an appropriate firm within 6 months of my graduation.
Or to be gainfully employed during my course of education.

2. EDUCATION
Everest University
Award in 2014 or 2015, Paralegal Studies
• Presidents List – The summer term
• I am still a Student and plan to have a 4.0 when I graduate
• The courses I am taking are as follows:
• Paralegal Studies
• Microsoft Office 2010: Excel, Word, PowerPoint, Outlook, Note
• Composition 1
• Business Management
• Interpersonal Communication
EXPERIENCE
I.D.S.
Clearwater, Florida
IT Assistant -April 2012 – June 2015
As an Assistant I had many abilities and responsibilities’.
• I worked for many other companies, such as boat and RV sales and rentals.
• I worked on their websites, to ensure they had an eye-catching front page.
• I mostly worked behind the scenes, on the KPI’s, applications, templates, etc.
• I’ve gained experience during my career at IDS.
• I've constructed many documents to give to potential clients.
• I designed the books that were to be spread out to companies we’re working for.
• I also assembled the books.
• I designed the PowerPoint Presentations.
• I worked on payroll processing.
• I mapped out where the managers would be housed and fed on their travels.
• I would answer the phones when needed.
• I at times taught out people within the company how to perfect the KPI’s as I do.

3. • I fixedthe applicationsusedwhensalesmenandwomenwanttomake a sale,email a customer,
or look at the daily/weekly/monthly/yearly sales.
• I created the email and letter templates that employees use to email customers.
Underground by Journey’s
Tyrone Mall, St. Pete, Florida
Store Manager –March 2012 – October 2013
Working at Gilligan’s Tiki Huts as Project Manager it gave me many abilities to work as a Manager.
My Duties were as follows:
• Firstly, I have always had excellent customer service and people skills.
• I did payroll processing every Saturday.
• I would have my part timers stock shoes, as well as set them on display.
• When working for any Journey’s, the manager is always the lead sales in any store.
• I would open and/or close the store.
• I had an assistantmanager,who I would teach my job to, to prepare her for a management job
elsewhere.
• I would construct a working schedule every Wednesday.
• I would check in incoming shipments from either different stores or the company.
• I would also check out shoes to send back to warehouse or to other stores.
• I wouldconduct star interviews, as well as teach my co-manager how to conduct interviews as
well.
• I would personally train every person I hired myself, and how to sell if need be.
• I have skills in merchandising, we would set up displays, etc.
• I would go out on my breaks and network through the mall to create a network of people.
• I emailed the weekly, daily, and, monthly numbers to our district manager, they were also
written down to keep track of sales versus last year, last week, track the trend.
• Being in a mall that often has rather small days (not a lot of people) I have plenty of working
alone for long hours at a time.
• Managers are expected to work at the least 50 hours a week, but we usually work around 60.

4. Gilligan’s Tiki Huts
Clearwater, Florida
Project Manager/ Crew Manager –July 2008 – February 2011
My duties as Project Manager are as follows.
• In the morningsI wouldpickup the people workingon a specific job each day and deliver them
there.
• I was the onsite manager.
• There were a lot of times when were short a person and I’d help with the construction of the
huts.
• I managed payroll for the company.
• I did the hiring when we needed someone.
• I did the firing when we didn’t need a particular individual.
• I would email customers, to possibly get follow-up customers.
• I would also work for repeat customers.
• I did some advertising.
• I helped design the website, and the Facebook pages.
• I took pictures of finished and unfinished work to post to the site.
• I made my Manager and I a book to carry around with pictures of previous work, along with
prices.
• I did do a lot of selling for this company.
• I would supervise if needed on job sites.
• I made appointments with customers to see where and what they were wanting to purchase.
• I cleaned up and organized everything with company when I started.
• I did most of the calling and incoming calls.
• For a firstjobit taught a lotof necessaryskillsto take to my next career, which is what I can say
about all of my jobs and experiences in my life.
SKILLS
• I was on the Presidents List in 2014 for having a 4.0 average in a certain term.
• I do have my G.E.D
• I have exceptionalinterpersonal skills,I am very good with people, and intend to continue to perfect
my customer service skills.

5. • I am very punctual, when it comes to needing to be anywhere on time.
• I give 110% in any company I work for.
• I am very passionate in my work.
• I am an excellent asset where ever I work, I throw everything I have into any company I for.
• If I do not have experience I make up for with motivation, hard work, and great ethics.
• I am very determined, if I don't know something I will research it and teach myself.
THANK YOU FOR YOUR TIME.