This resume summarizes the experience of Jeremiah C. Johnson as an established retail leader with over 20 years of experience in management roles. He has a proven track record of driving sales growth, building partnerships, recruiting and developing talent, and minimizing costs. His areas of expertise include leadership, vendor relations, customer service, project management, auditing, supply chain management, training, security, and IT management.
1. JEREMIAH C. JOHNSON
Imperial, MO 63052
Cell (314) 600-4892
Jeremiah.Johnson67@gmail.com
SUMMARY
Established leader with experience in delivering extraordinary results. Proven track record of driving sales
growth by: building strong partnerships with cross functional leaders, recruiting and retaining top level talent,
motivating and developing great teams, minimizing shrink, and promoting leaders.
Areas of specific expertise include:
Proven Leader/Motivator
VendorRelationship
Management
CustomerService
Project Management
InternalAudit
Supply Chain
Management
Training and
Development
Security/Loss Prevention
IT Project Management
PROFESSIONAL EXPERIENCE
General Manager/District Manager inTraining (2015-Present)
Dollar General;St Louis,MO
Supporting ownership by tapping into the potential of others.
Interacting with staff tactfully yet directly and maintaining an open forum of exchange.
Demonstrating responsiveness and sensitivity to customer needs.
Applying basic principles of retail(i.e., ordering cycles, peak inventories, merchandise flow, etc.)
Providing continuous attention to development of staff.
Recruiting, hiring and training qualified applicants to fulfill store needs.
Ensuring store compliance of federal labor laws and company policies and procedures.
Providing follow-up necessary to ensure excellent performance of the new store manager.
Planning and leading the activities of all stores within the assigned area of operation, including full
profit and loss responsibility, while acting within the scope of company objectives and policies to
accomplish divisional and regional goals.
Driving results by identifying opportunities to improve performance.
Focusing on customers by anticipating customer need, overcoming obstacles, and continually striving
to improve customer satisfaction.
Providing effective leadership by maintaining an environment that promotes teamwork and
maximizes individual potential.
Communicating effectively by providing clear and timely communication and demonstrating
effective listening skills.
Demonstrating adaptability by adjusting to changing business priorities.
General Manager(2012-2015)
Ross ‘Dress for Less’;Sunset Hills,MO
Managed an 8 million dollar store
Managed 5 direct reports with a staff of 100+ full/part time employees Mentored 5 supervisors to
progress their career and improve their management style.
Led internal audits related to safety, merchandise, financials, and security.
Assisted in the daily operations, P&L responsibilities, managed expenses, oversaw the cash office,
and ordered supplies.
2. Recruited, interviewed, hired, oriented, trained and developed new hires and associates.
Lead project manager over the construction of 3 multi-million dollar stores.
Utilized management methodologies, tools, and templates which included developing project plans,
checklists, metrics, and action plans.
Tracked and managed all operational tasks from ordering and installing the equipment to testing and
project closure.
Partnered with the Loss Prevention District Manager to track and managethe installation of all
security equipment.
Collaborated with vendors when targetswere not met to develop action plans.
Delivered training to 600+ employees.
General Manager(2010- 2012)
Children’splace;St. Louis, MO
Utilized the DMAICapproach as Lead Project Manager over multiple store initiatives. Key tools
included voice of the customer, time studying, charting, root cause analysis, 5’s and checklists.
Projects encompassed restructuring floor sets and stock room reorganization (resulted of 50%
reduction in time to locate stock room items).
Followed management methods to ensure supply and demand was met while purchasing and
distributing inventory to meet requirements.
Led internal audits related to merchandise, financials, safety, and security.
Tracked and delivered rewards for the district credit card program which involved 2300 customers.
Supported the District Manager with projects at individual stores.
Managed 6 direct reports with a staff of 100+ full/part time employees
Assisted in daily operations, managed income and expenses, ordered supplies, oversaw loss
prevention, interviewed, trained, and mentored new hires.
Corporate Office -ProductionCoordinator/QualityControl Supervisor(2008-2010)
LUXCO SpiritedBrands, St. Louis, MO
Coordinated efforts in completing contracts & SLA’s
Accountable for monitoring and documenting quality control standards for all projects.
Led quality improvement projects on the factory line to ensure defective products were not entering
into the shipment.
Lead project manager over multiple projects in the shop.
Collaborated with trucking companies to ensure shipments were received at the factory on time.
Fulfilled and tracked orders while adhering to strict deadlines.
Worked directly with clients and vendors.
Managed the procurement process to ensure adequate labels and bottles were available.
General Manager(1997-2008)
Abercrombie and Fitch/ Hollister
Increased and exceeded sales plan goals by 7% over projection.
Recruiting 9 new managers and 200 associates for the district.
Supervised 6 full time managers and a staff of 155 employees.
Responsible for payroll, training, and mentoring.
#1 ranked in the district for customer experience.
Reduced loss from theft by 70%
Militaryexperience;
UnitedStates Air Force,Security forces(1999 - 2003)
Security Forces Personnel: Led, managed, supervised, directed, and performed security force
activities which included Installation/facility security, weapon system and resource security,
antiterrorism, law enforcement and investigations, military working dog function, air base defense,
armament and equipment training, security, and combat arms.