An updated version of my resume.

1. Jeffrey S Mesich
(717) 781-6074
York, PA, 17406 jeffrey.mesich@gmail.com
www.linkedin.com/in/JeffMesich
SUMMARY
Conscientious, resourceful business leader with over 10 years’ experience in Sales, Business
Analysis, IT, and Training working for a Fortune 500 company. Expertise in planning, business
analysis, project management, training, and business writing/documentation. Proven success in
designing and implementing technical solutions that result in multi-million dollar improvements
to the bottom line. Extensive experience in team development, project management, training
curriculum development, and sales/training program implementation. Excellent interpersonal
skills in communicating key data to employees, customers, and partners. Exceptional skills in:
 Project Management  Business Analysis  Training Development
 Business Writing  Applications Development  Improving Customer Satisfaction
PROFESSIONAL EXPERIENCE
Best Buy Co Inc., Richfield, MN 2006-2016
Retail/Information Technology
Retail Functionality Trainer, 2012 – 2016
Led Project Team within corporate IT department. This team developed business and training
solutions/processes that created company cost savings that averaged $15 million yearly.
• Designed video infrastructure improvement project through sales/customer/issue data
analysis. Wrote and trained-out supporting documentation for implementation team,
customers, and service members. Project cut reported service issues by 68% and provided
cost savings/sales growth of $25 million across the company.
• Designed, tested, and implemented mobile application (Android & iOS) for reporting/working
service issues in stores. Application was rolled out to 1,100 stores and over 10,000
employees were trained. Services issues reporting increased 500%, and issue open time
was cut by 57%.
Store Manager, 2006-2012
Led store location with annual operating budget of $45 million. Hired and trained new
employees. Developed sales training and business processes through data analysis.
• Delivered annual operating profit above $5 million yearly.
• Led company-wide Store Services initiative that grew services revenue by $20 million YoY.
• Developed 54 employees for promotion.
Eastern York School District, Wrightsville, PA 2016-2016
Head Varsity Football Coach
Led entire interscholastic football program (Grades 7-12) through hiring/development of
assistant coaches, design/implementation of off-season workout programs, and development of
student-athletes in the classroom and on the field.
• Grew football program participation in first year.
• Designed and implemented off-season workouts and development program.

2. Jeffrey S Mesich (717) 781-6074 Page Two
EDUCATION / TRAINING
Bachelor’s of Science, Business Administration
University of North Carolina-Greensboro, Greensboro, NC
Professional References
Bob Hough – (720) 989-5554 – Robert.Hough8@gmail.com
Wade Shanahan – (443) 677-5777 – Wade.Shanahan@bestbuy.com
Don Knaub – (717) 903-8515 – dknaub@easternyork.net
Tim Mitzel – (717) 252-1551 – tmitzel@easternyork.net