1. Jeanine Pocilujko
3914 Cedar Brook Ct. Arnold, MO 63010
jpocilujko@att.net 314-920-2645
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QUALIFICATIONS
Medicaid Application Skills: Screening uninsured/underinsured patients in the hospital setting for potential
Medicaid eligibility, completing Medicaid applications on eligible referrals, submitting Medicaid applications
to MO Family Support Division and IL Department of Human Services for processing, performing follow-up
with State agencies to obtain Medicaid approvals on applications submitted, requesting and attending Appeal
Hearings when warranted
Hospital-Based Skills: Completing and processing financial assistance applications for patients deemed
ineligible for a Medicaid program, maintaining End of Month Reports tracking the number of Self-Pay to
Medicaid conversions and other reports as requested, setting up Medicaid approved accounts for billing,
coordinating patient needs in conjunction with Social Work and Case Management, maintaining daily account
documentation to ensure the highest quality standards
Managerial Skills: Training new hires and continuing to give these individuals daily, on-the-job guidance as
necessary, assuring co-workers have the appropriate daily workload to meet required productivity standards,
scheduling staff for Weekend and Holiday rotations
Computer-Related Skills: Typing proficiency of 60 wpm, working knowledge of Microsoft Office Word and
Microsoft Excel, working knowledge of STAR / HBOC, EPIC and ONTRAC, proficiency with use of Medicaid
and Commercial Insurance eligibility websites such as EMOMED (MO), MEDI (IL) and Passport
Customer Service Skills: instructing, educating, and guiding patients and family members in applying for
Medicaid benefits, maintaining consistent and open lines of communication with patients, providers, medical
support staff, and State agencies, structuring availability to meet patient needs and satisfaction
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EDUCATION
Masterof Physical Therapy (January 1999)
Saint Louis University, St. Louis, MO
Bachelor of Science – Exercise Science (May 1998)
Saint Louis University, St. Louis, MO
High School Diploma (May 1993)
Cor Jesu Academy, Affton, MO
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CERTIFICATIONS/RECOGNITIONS
-Marketplace Certified Application Counselor (October 2013)
-Excellence in Patient Satisfaction, SSM Health Care, Nomination (November 2011)
-Gold Standard Award, Tenet Healthcare (January 2003)
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EXPERIENCE
SSM Health Care Systems; St. Clare Health Center, Fenton, MO
Senior Medicaid Application Counselor, April 2009 to Present
SSM Health Care Systems; St. Mary’s Health Center and Cardinal Glennon Children’s Medical Center, St.
Louis, MO
Lead Medicaid Application Counselor, July 2006 to April 2009
Tenet Healthcare Corporation; Saint Louis University Hospital, St. Louis, MO
Patient Advocate II, 2002 to July 2006
Syndicated Office Systems; Forest Park Hospital, St. Louis, MO
Patient Financial Counselor, 2000 to 2002
References available upon request.