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Solutions for business network and IT challenges
- 1. Services not available everywhere. Business customers only. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. ©2013 CenturyLink, Inc. All Rights Reserved. CP121993 4/13 1
- 2. Challenges ECN Solution Customer Stories 2
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- 8. Risk Mitigation: Enable corporate and regulatory compliance and security to protect data and intellectual property Efficiency: Optimize design, deployment, operations, maintenance, and management of network and IT infrastructure Assurance: Deliver a high-quality experience and services from one provider Governance: Provide complete visibility on service performance and on total cost of ownership Business Focus: Enable IT resources to add strategic value and concentrate on core business objectives to grow revenue, increase quality, and reduce costs Challenges ECN Solution Customer Stories 8
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Editor's Notes
- Main Points:Business leaders says 2013 is the year when they must commit to investing bravely and deeply to redevelop the technology and information capability of their firms.Growth is top of mind to them – they need to improve their products to grow revenuesTechnology seen as adding real value to the customer propositionTime is right for a new service experience – a new cloud/hosting experience – to increase business agility and product quality for their customersIncrease quality with our new cloud experience: reduce operational errors, increase customer awareness of your service offerings, increase your service levels and customer satisfaction, increase usage of your service catalogStory:Not long ago, major political and economic uncertainties obstructed many of our customers’ business investments. However, now the air is clearing, and you, as a leader in your business, can play a prominent role in your industry and grow your revenues. You can increase the performance and agility of your business using our new cloud experience to: 1) reduce operational errors, 2) increase customer awareness of your service offerings, 3) enhance your service levels and your level of service quality, 4) your customer satisfaction, and 5) increase usage of your service catalog by your customers.Now is the time for a new cloud experience…from CenturyLink.
- Main Point:Customer Challenges – many vendors, many services, many service overlaps, many service gaps, you work in a complex environment – which is filled with challenges and difficulties for you. Story:As you strive to grow, create new products, and make your IT a strategic player that helps transform your business, you’re having to deal with many vendors, cope with many services, and manage a complex environment. Are you experiencing service overlaps? And, service gaps? It’s bound to be difficult for you. Yet, you depend on everything to work together so you can deliver value to your customer, and perform at your peak, so you can compete and win in your space.
- Main Point:CenturyLink can bring together the parts, to eliminate inefficiencies, so you have no limitations to your growth.Story:But, it doesn’t have to be difficult at all. What if you had one provider, one ally on your side, to smartly bring together the parts that make you whole without limitations – so you can grow, improve your products and services, increase sales, and unleash the capabilities that enables your IT to drive real change for your company?
- Main Points:Listening to enterprises like yours, we created Enterprise Cloud Networking – seamless, integrated global network + cloud solutions, joined as one to unleash your performance.Products include our global Network – private MPLS, public Internet, Ethernet, Wavelength – Hosting and Cloud Services including Colocation, Symphony Public and Dedicated Private Cloud, Managed Hosting, Security, Cloud Contact Center, Consulting, Pro Services and CPE, and Service Management.Story:You can achieve all these goals with Enterprise Cloud Networking. You can achieve them through a seamless, integrated global network + cloud hosted solution that brings together powerful sources to unleash your performance in your business.
- Main Point:We built Enterprise Cloud Networking to address the need all leading enterprises have, like the Fortune 500, but available to all enterprises that need a high-quality, very responsive, best-in-class solution without compromise. Built to the specifications of the Fortune 500 – benefiting all enterprisesStory:We built Enterprise Cloud Networking specifically to address the Fortune 500 Enterprise need for high-quality services delivered without waste, and with extremely responsive performance. In other words, a best-in-class solution for today’s market, where nothing can be compromised. Built with you in mind. With all the features the very best need – providing all the benefits all enterprises can use.
- Main Points:For the Cloud age that allows you to scale up or down, be compliant, and get a high return on your investmentIncludes products integrated with our Network (private, public, Ethernet, Optical Wavelength Service, Private Line) of Hosting & Cloud Services (Colocation, Symphony Cloud Solutions, Managed Hosting, Security, Cloud Contact Center, Consulting, Pro Services and CPE, Service Management)Story:Among your requirements is the need to invest in e-commerce, mobile, social, and other technologies that will rely on the cloud and its capabilities to quickly scale up or down, on demand. But, you must be compliant with industry and legal regulations, and get a high return on your IT investments so you can grow profitably.
- Main Points:Enhancing your life that lives on the network, tied to the network, that is global, private, and very adaptable to the marketIncludes global IP-based Networking including private MPLS, public Internet, Ethernet, Optical Wavelength Service, E-Line, Private Line, and more.Story:And, globally. So you can network worldwide and collaborate on a global scale, with the privacy, and the adaptability, to be a world leader.
- Main Point:Delivering beyond your expectations: meeting deadlines, integrated billing, managed infrastructure, visibility, resources, and best practices.Story:And, you expect great results. The Enterprise Cloud Networking experience means no juggled priorities and missed deadlines. Because your services come from one provider delivering integrated IT solutions on one bill. Using completely managed technologies and an award-winning infrastructure, so you can focus on your core business. Your IT capacity won’t be wasted, and you will have complete visibility on service and cost. Your IT resources can then focus efforts on adding strategic value and direction on meeting your key business objectives. With all the care and comfort of knowing we can help you be compliant and secure; we can help you mitigate financial and legal risk. This is what you can expect from Enterprise Cloud Networking.
- Main Point:Customers tell us all the time we’re different because we work with them. From collaborating to getting it right upfront, to providing the right service levels, to speedy deployment, to bottom-line value.Story:You “work with us,” is what our customers most frequently say that makes us different. And working with us is how we make this happen for you. We work and collaborate with you on your business outcomes and technical requirements. We back our services with robust, clear, service-level agreements that remove any finger-pointing, and solve issues quickly. We implement at the speed of the digital age, which means now, not later. And, care for your value, so the economics of the cloud reach your bottom-line, quickly.
- Main Point:We hear regularly from customers that we’ve helped streamline their operations, reduce their risk, and enable them to focus and grow their business.Story:Customers tell us all the time we helped streamline their operations, helped reduce their risk, and enabled them to focus and grow their business.But, don’t just take it from us. Let’s see how others in your position have used Enterprise Cloud Networking from CenturyLink to help grow their business, to help eliminate inefficiencies, and to help ensure they’re secure.
- Main Point:Seattle Seahawks, reliant on our network + cloud hosted solution were able to drive business results, while improving their bottom line.Story:The Seattle Seahawks have learned that working with one point-of-contact makes it easy to get things done, fast. Companies like yours can experience similar results by working with us to protect brand image, enable IT to have peace of mind and time, to enable you to grow, reduce downtime and costs – and ultimately unleash your full potential in areas in which you want and need to excel.
- Main Point:easyJet Airline Company based in the U.K. serving Europe increased service availability and time to work on planning for new revenue growth.Story:The same hands-on approach applies to companies like easyJet, whose increased service availability has given back time to focus on new revenue growth.The truth is, we care as deeply as you do about running at uncompromising levels. Tuning performance to application requirements is how we work. You can operate in a demanding environment that keeps you running 24/7 and free yourself of constraints holding you back. Enterprise Cloud Networking can make it happen, sooner, rather than later.
- Main Point:Innovest’s investment management services are powered by our network and hosting platform that reduced provisioning time and meet compliance requirements.Story:That ability to quickly respond is critical because, boy, can you change. Where do you need to be, and what do you want to do today? Tomorrow? Next hour? Enterprise Cloud Networking can adapt to your business needs without sacrificing quality, security, or budget. That’s what Innovest did.
- Main Point:Scottrade saw a real ROI. From a short payback period to the agility of handling customer service spikes, reliably and securely.Story:The ability to adapt pays a big dividend, fast. For companies who are in a dynamic, fast-paced business, like Scottrade, who need ROI that goes beyond the balance sheet to also provide the right people, processes, and practices to enable success. With the reliability and ownership you can expect from CenturyLink Enterprise Cloud Networking.
- Main Points:Your Enterprise Cloud Networking solution – seamless, integrated global network + cloud hosted solutions joined as one to unleash your unlimited opportunities.Products include our global Network – private MPLS, public Internet, Ethernet, Wavelength – Hosting and Cloud Services including Colocation, Symphony Public and Dedicated Private Cloud, Managed Hosting, Security, Cloud Contact Center, Consulting, Pro Services and CPE, and Service Management.Story:Enterprise Cloud Networking. You can also experience a solution that is seamless, that smartly combines an integrated global network with a cloud-hosted solution – unifying the parts that make you whole without limitations – so you can grow, improve your products and services, increase sales, and have unlimited opportunities to drive real change for your company, today.Let’s get started!