ABM Healthcare Support Services provides clinical engineering and healthcare technology solutions services including maintenance, repair, management and support for medical equipment through fixed price agreements. Their comprehensive programs focus on continuous compliance, increasing IT connectivity, and responsive service, and have earned them over 350 loyal clients and a 98% customer satisfaction score. ABM also helps facilities manage the convergence of information technology and medical devices through customized support programs.

1. Clinical Engineering & Healthcare Technology Solutions
To ABM Healthcare
Support Services,
healthcare is a mission
and we place patient
care as our highest
priority.This, along with
our guaranteed results,
has created a loyal client
base that is 350 strong
and allowed us to earn
a customer satisfaction
score of 98%.
ABM’s approach to Clinical Engineering
and HealthcareTechnology Solutions is
a comprehensive platform that creates
an asset and healthcare technology
management plan. Our Clinical
Engineering programs are built around
continuous compliance, increasing IT
connectivity, and high quality responsive
service. Our program offers maintenance,
repair, management, and support
services for your medical equipment
under a fixed price agreement. With one
number to call and one provider to pay,
CE transforms your major management
burden to peace of mind. This service
model creates many synergies for
financial, clinical, and administrative
management of your equipment.
Regulatory Compliance
With over 600 successful accreditations
fromThe Joint Commission, DNV, CMS,
AAAHC, and other accreditation agencies,
ABM stands apart from the competition.
Our programs are based on the most
up-to-date guidelines. We facilitate
coordination of a system wide approach
for evaluation of equipment, which
insures effective support of medical
technology and continuous compliance
with state and other regulatory agencies.
Inventory & Systems Management
Our enterprise-technology management
system (ETMS) includes an accurate
inventory of medical devices/systems
and tracks all service on those devices/
systems regardless of service source.
Documentation and record keeping
systems are provided to facilitate
program evaluations, quality control, risk
management, regulatory compliance and
management of critical data intelligence.
What Makes ABM Unique?
Clinical Engineering-Healthcare
Information Technology (CE-HIT)
Convergence
Professionals in healthcare today face
a new challenge - the convergence of
information technology and medical
devices.The current wave of healthcare
technology development is bringing
together medical devices with
Clinical Engineering &
Healthcare Technology Solutions
Delivering a Higher Standard of Care

2. 800-442-1140
abm.com/healthcare
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ABM-08031-0307
information systems technology, transforming the service paradigm from a collection
of discrete medical equipment to complex, integrated clinical technology systems.
ABM has remained on the forefront of this area, monitoring and responding to diverse
external initiatives, including the impact of the federal HITECH act, risk management
issues associated with connected medical systems, movement of patient-generated
information to the Electronic Medical Record (EMR) and software issues.
Through an assessment and analysis of your medical equipment assets, the planning
and deployment of new technologies, and the reduction of risks to patients and staff
we will design customized engineering support programs to manage the ITinterface
based on your specific needs, or embed those programs within our compliance or
comprehensive programs.Typical CE-HITConvergence components include:
• Alarm Management
• HIPPA ePHI compliance
• ePHI Risk Assessments
• Clinical Systems & PACS
• HL-7 interfacing of medical equipment with the Electronic Medical Record
• Interoperability challenges
• Wireless systems support & bandwidth management
• Inventorying and cataloging of clinical ITconfigurations
• Collaboration initiatives between clinical engineering and ITdepartments
• IEC 80001 compliance
• Service Contract Management
• Telemedicine
• Management of distributed systems
Capital Planning
Our database of over 500,000 medical devices that we currently manage captures
key historical operating data on all modalities.We utilize this data to provide factual
analysis and intelligence when our clients are evaluating equipment upgrades and
acquisition. By responsibly managing financial and physical risk, maintaining a
quality focus, and measuring performance transparently, we achieve a level of cost
effectiveness that is unmatched by any of our competitors.
About ABM Healthcare Support Services
ABM Healthcare Support Services joins together three healthcare services leaders — HHA
Services, Healthcare Parking Systems of America (HPSA) and ABM Health to provide each of
the services needed to support healthcare’s entire ecosystem—from hospitals to ambulatory
surgical centers and medical office buildings. Services provided include clinical engineering &
healthcare technologies, environmental services, facility management, food service, hospitality,
parking, patient sitter/companion & transportation, and security.
About ABM
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues exceeding $4 billion
and 100,000 employees in over 350 offices deployed throughout the United States and various
international locations. ABM’s comprehensive capabilities include facilities engineering,
commercial cleaning, energy solutions, HVAC, electrical, landscaping, parking and security,
provided through stand-alone or integrated solutions.