JamiQ Visuals

JamiQ Visuals JamiQ Visuals creates visually stunning interactive dashboards that help companies engage their customers with deeper insights from real-time social media data. JamiQ Visuals can be shared as web-based visualizations that spread live wildfire online, or displayed on large screens in live events. JamiQ Visuals is a collaborative offering from JamiQand Swarm. All our projects derive their social media data from JamiQ and are designed by Swarm.

Singapore Telcos: Relationship Mapping http://vimeo.com/jamiq

In The News: Discovered Fake Twitter Accounts

Relationship Mapping This visualization shows a month-by-month snapshot of conversations on Twitter around three telcos in Singapore. It also maps relationships (replies and retweets) between individuals. This was created to showcase the share of voice each telco received and how it changes every month. It also serves to identify top influencers such as fans or critics. ,[object Object]

Used by customer service and PR teams to identify most influential voices.

Early detection of potential crisis as influential voices increase.

Used by marketing teams to identify top trending words used by the public around their brand.

Used by product development teams to gain feedback on their products.,[object Object]

In The News: We Went Viral. Online and Offline

National Agenda During the Singapore General Elections of 2011, there was so much buzz online it was impossible to read it all. Twitter alone produced 11,000 tweets/hour on certain days. The visualization served as a trend spotting system that displays only the most mentioned words and relates them to the most shared content. This day-by-day tracker helped the public follow the elections with the most pressing issues rising to the top. Our goal was to create a visalization that showed the true national agenda aggregated from the social web. ,[object Object]

Used by customer service and PR teams to identify most influential content sources.

Early detection of potential crisis as keywords relating to issues increase.

Used by marketing teams to identify top trending words used by the public around their brand.,[object Object]

Live Events During Twestival 2011 we created a visualization designed for the big screen. As people gathered at the event, they began actively shared their thoughts on Twitter. The visualization serves as an active timeline of conversations during the event. When photos were taken and shared, they were also displayed visually on the big screen. Anyone who tweeted at the event was also placed in the background of the visualization as if to say: “Hey, I’m here at the event too!”. This visualization creates tremendous engagement value. ,[object Object]

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