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The 10 Step
Marketing Plan
for Royal Canin Dog Food
Jaime Angelo F. Mendejar
June 2013
www.jaimemendejar.blogspot.com
This 10 Step Marketing Plan is part of the mandatory
requirements of Prof. Remigio Joseph De Ungria’s
AGSB marketing management class.
The data included in this report are based on publicly
available data such as those on internet websites,
news, package declarations, public reports.
When appropriate, data are “masked” so as not to
create unexpected conflicts.
The reports are posted and linked on slideshare, blogs
and facebook so that there is easier sharing among
students from different marketing classes.
Disclaimer
www.jaimemendejar.blogspot.com
1. Royal Canin PTM are young professionals who
are new/existing pet owners
2. Who want healthy and nutritious pet food for their
pets
3. Choose between Pedigree or Eukanuba
4. Gap is there is an increase in pet ownership and
economic standing but Royal Canin lacks
visibility
5. 11.6 million dogs in the Philippines. 1 pet dog for
every 8 people.
Steps 1 to 5
Pet dogs are found
everywhere
www.jaimemendejar.blogspot.com
6. Royal Canin offers products by breed and
lifecycle
7. Premium price compared to Eukanuba and
Pedigree
8. Provide breeder’s price
9. Pet stores and Vet clinics in Metro Manila
10. Become the preferred dog food choice via
differentation
Steps 6 to 10
Dog food choice represent
responsible dog ownership
www.jaimemendejar.blogspot.com
1. Royal Canin PTM are young
professionals who are
new/existing pet owners
 20-35 years old, social class AB
 Young professionals, new/existing pet
owners
 Dogs need to eat dog food at least
twice a day for daily nutrition and health
www.jaimemendejar.blogspot.com
People long for
companionship = Pets
6
Reference: Maslow’s Hierarcy of Needs Marketing Management, 11th
ed, Philip Kotler
I am happy when my dog
who I love and loves me is healthy
I want someone to be with
www.jaimemendejar.blogspot.com
2. Pet owners have
specific NWDs
Young professionals long for companionship outside of the
workplace, dogs show affection and make them feel
loved. It gives them self-actualization by feeling a
sense of responsibility in taking care of a dog.
Dog food owners want accessible dog food that have the
necessary nutritional values to ensure best health for their
pet.
Royal Canin provides breed and lifecycle specific products
that cater to the optimum needs of your dog.
Pet owners demand dog food products that cover the whole
life cycle of their pets from young to adult and provide
specific nutrition to their breeds and sense of security
that their dog is healthy.
www.jaimemendejar.blogspot.com
3a. Royal Canin has a number
of competitors in dog food
 Direct: Eukanuba, Pedigree, Acana,
Vitality
 Indirect: House food, dog treats
 Variables: Price, Availability, Frequency
of Use, Nutritional content to provide
sense of security that their dog is
healthy.
www.jaimemendejar.blogspot.com
Royal Canin is # 1 for
premium product dog food
Price vs. Product Matrix
www.jaimemendejar.blogspot.com
Only Royal Canin offers breed-
specific dog food
Benefit Positioning vs. Brand Matrix
www.jaimemendejar.blogspot.com
4. Royal Canin presents a
strong niche
Royal Canin is the only dog food that
offers
- Breed specific dog food
www.jaimemendejar.blogspot.com
4. Brand identity: If you have
a specific breed of dog, Royal
Canin have a specific food
www.jaimemendejar.blogspot.com
5a. Based on www.theatlantic.com
total dogs in the Philippines
reaches 11.6 million
www.jaimemendejar.blogspot.com
5a. Based on
http://www.euromonitor.com current
market share for dog food in the
Philippines
Mars Philippines continued to lead dog food with a
30% retail value share in 2011, followed by Nestlé
Philippines (24%), Hill’s Pet Nutrition (7%), The
Iams Co (4%), Pet One (3%), Royal Canin
Philippines (3%) and SM Retails (3%).
www.jaimemendejar.blogspot.com
5a. Based on www.theatlantic.com
total dogs in the Philippines
reaches 11.6 million
References:
Dog Food distributors
- Royal Canin
- Vitality
- Eukanuba
http://www.theatlantic.com/business/archive/2012/11
/the-dog-economy-is-global-but-what-is-the-
worlds-true-canine-capital/265155/
www.jaimemendejar.blogspot.com
6a. Royal Canin have products
found in pet store and vet
clinic shelves
www.jaimemendejar.blogspot.com
6a. What makes Royal Canin
different?
Royal Canin offers a complete line of
premium Health Nutrition specifically
formulated for cats and dogs – large or small,
young or old, purebred or mixed breed. **in
metro manila
www.jaimemendejar.blogspot.com
6b. Royal Canin has
numerous variants for the
below dog breeds
www.jaimemendejar.blogspot.com
7. Price
Prices based on local pet store (converted to php)
Royal Canin Eukanuba Pedigree
Weight
Mini puppy
food
Mini adult
food
Mini puppy
food
Mini adult
food
Mini puppy
food
Mini adult
food
2kg 590 590
3kg 595 560 505 505
15kg 3140 3140
www.jaimemendejar.blogspot.com
8a. Royal Canin mostly relies on
word of mouth and Events such
as dogshows
www.jaimemendejar.blogspot.com
8a. Royal Canin provide
loyalty discounts (courtesy
of pet shops/vet clinics)
- Actual selling prices from pet stores vary
from 20-50 pesos less if you are a loyal
customer
- The promos provided to pet shops in the
following slides give the pet shops and
clinics the ability to sell Royal Canin with
more flexibility
www.jaimemendejar.blogspot.com
8a. Royal Canin also provide
retailers with promotional offers
to market their brand
- Promos include buy 10 bags and get 1
bag free
- Royal Canin also provide free or
discounted samples for new products
for selling
** based on conversation with Royal Canin
distributor
www.jaimemendejar.blogspot.com
8a. Royal Canin also provide
retailers with promotional offers
to market their brand
- Royal Canin provide free shelves for
retailers to display their products in their
stores
- Royal Canin provides product swaps for
expiring dog food
** based on conversation with
Royal Canin distributor
www.jaimemendejar.blogspot.com
8b. Eukanuba and Pedigre also
provide discounts and retailer
promos
- Competitors depending on customer loyalty to
pet shop or clinics also provide 20-50 pesos
discounts to their products
- The difference is that Royal Canin has more
nutritional value compared to Eukanuba and
Pedigree thus the discount attracts the PTM
to shell out more for Royal Canin
- The free shelves also make Royal Cain
standout when joined with these products
www.jaimemendejar.blogspot.com
9. Royal Canin can be
found across the Metro
 Pet shops
 Veterinary Clinics
 Allow for pick-up/deliveries
 Cash and Credit card transactions
 Mainly found in Metro Manila where most
of the PTM is located
9. Royal Canin challenges
on location to sell products
 Limited availability in VisMin areas
 Rarely can be found in supermarkets
10. Royal Canin wins via
differentiation
- In Metro Manila, RC wants to establish their
image via differentiation by offering breed and
age specific products with optimum nutrition
for young professionals 20-35 years old,
social class AB
- It aims to be the market leader in premium
dog food products in the pet scene in Metro
Manila and extend to the VisMin area
28
SUMMARY
1. Royal Canin PTM are young professionals who
are new/existing pet owners
2. Who want healthy and nutritious pet food for their
pets
3. Choose between Pedigree or Eukanuba
4. Gap is there is an increase in pet ownership and
economic standing but Royal Canin lacks
visibility
5. 11.6 million dogs in the Philippines. 1 pet dog for
every 8 people.
Steps 1 to 5
Pet dogs are found
everywhere
www.jaimemendejar.blogspot.com
6. Royal Canin offers products by breed and
lifecycle
7. Premium price compared to Eukanuba and
Pedigree
8. Provide breeder’s price
9. Pet stores and Vet clinics in Metro Manila
10. Become the preferred dog food choice via
differentation
Steps 6 to 10
Dog food choice represent
responsible dog ownership
www.jaimemendejar.blogspot.com
The 10 Step
Marketing Plan
for Royal Canin Dog Food
Jaime Angelo F. Mendejar
June 2013
www.jaimemendejar.blogspot.com

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10step marketingplan royalcanin

  • 1. The 10 Step Marketing Plan for Royal Canin Dog Food Jaime Angelo F. Mendejar June 2013 www.jaimemendejar.blogspot.com
  • 2. This 10 Step Marketing Plan is part of the mandatory requirements of Prof. Remigio Joseph De Ungria’s AGSB marketing management class. The data included in this report are based on publicly available data such as those on internet websites, news, package declarations, public reports. When appropriate, data are “masked” so as not to create unexpected conflicts. The reports are posted and linked on slideshare, blogs and facebook so that there is easier sharing among students from different marketing classes. Disclaimer www.jaimemendejar.blogspot.com
  • 3. 1. Royal Canin PTM are young professionals who are new/existing pet owners 2. Who want healthy and nutritious pet food for their pets 3. Choose between Pedigree or Eukanuba 4. Gap is there is an increase in pet ownership and economic standing but Royal Canin lacks visibility 5. 11.6 million dogs in the Philippines. 1 pet dog for every 8 people. Steps 1 to 5 Pet dogs are found everywhere www.jaimemendejar.blogspot.com
  • 4. 6. Royal Canin offers products by breed and lifecycle 7. Premium price compared to Eukanuba and Pedigree 8. Provide breeder’s price 9. Pet stores and Vet clinics in Metro Manila 10. Become the preferred dog food choice via differentation Steps 6 to 10 Dog food choice represent responsible dog ownership www.jaimemendejar.blogspot.com
  • 5. 1. Royal Canin PTM are young professionals who are new/existing pet owners  20-35 years old, social class AB  Young professionals, new/existing pet owners  Dogs need to eat dog food at least twice a day for daily nutrition and health www.jaimemendejar.blogspot.com
  • 6. People long for companionship = Pets 6 Reference: Maslow’s Hierarcy of Needs Marketing Management, 11th ed, Philip Kotler I am happy when my dog who I love and loves me is healthy I want someone to be with www.jaimemendejar.blogspot.com
  • 7. 2. Pet owners have specific NWDs Young professionals long for companionship outside of the workplace, dogs show affection and make them feel loved. It gives them self-actualization by feeling a sense of responsibility in taking care of a dog. Dog food owners want accessible dog food that have the necessary nutritional values to ensure best health for their pet. Royal Canin provides breed and lifecycle specific products that cater to the optimum needs of your dog. Pet owners demand dog food products that cover the whole life cycle of their pets from young to adult and provide specific nutrition to their breeds and sense of security that their dog is healthy. www.jaimemendejar.blogspot.com
  • 8. 3a. Royal Canin has a number of competitors in dog food  Direct: Eukanuba, Pedigree, Acana, Vitality  Indirect: House food, dog treats  Variables: Price, Availability, Frequency of Use, Nutritional content to provide sense of security that their dog is healthy. www.jaimemendejar.blogspot.com
  • 9. Royal Canin is # 1 for premium product dog food Price vs. Product Matrix www.jaimemendejar.blogspot.com
  • 10. Only Royal Canin offers breed- specific dog food Benefit Positioning vs. Brand Matrix www.jaimemendejar.blogspot.com
  • 11. 4. Royal Canin presents a strong niche Royal Canin is the only dog food that offers - Breed specific dog food www.jaimemendejar.blogspot.com
  • 12. 4. Brand identity: If you have a specific breed of dog, Royal Canin have a specific food www.jaimemendejar.blogspot.com
  • 13. 5a. Based on www.theatlantic.com total dogs in the Philippines reaches 11.6 million www.jaimemendejar.blogspot.com
  • 14. 5a. Based on http://www.euromonitor.com current market share for dog food in the Philippines Mars Philippines continued to lead dog food with a 30% retail value share in 2011, followed by Nestlé Philippines (24%), Hill’s Pet Nutrition (7%), The Iams Co (4%), Pet One (3%), Royal Canin Philippines (3%) and SM Retails (3%). www.jaimemendejar.blogspot.com
  • 15. 5a. Based on www.theatlantic.com total dogs in the Philippines reaches 11.6 million References: Dog Food distributors - Royal Canin - Vitality - Eukanuba http://www.theatlantic.com/business/archive/2012/11 /the-dog-economy-is-global-but-what-is-the- worlds-true-canine-capital/265155/ www.jaimemendejar.blogspot.com
  • 16. 6a. Royal Canin have products found in pet store and vet clinic shelves www.jaimemendejar.blogspot.com
  • 17. 6a. What makes Royal Canin different? Royal Canin offers a complete line of premium Health Nutrition specifically formulated for cats and dogs – large or small, young or old, purebred or mixed breed. **in metro manila www.jaimemendejar.blogspot.com
  • 18. 6b. Royal Canin has numerous variants for the below dog breeds www.jaimemendejar.blogspot.com
  • 19. 7. Price Prices based on local pet store (converted to php) Royal Canin Eukanuba Pedigree Weight Mini puppy food Mini adult food Mini puppy food Mini adult food Mini puppy food Mini adult food 2kg 590 590 3kg 595 560 505 505 15kg 3140 3140 www.jaimemendejar.blogspot.com
  • 20. 8a. Royal Canin mostly relies on word of mouth and Events such as dogshows www.jaimemendejar.blogspot.com
  • 21. 8a. Royal Canin provide loyalty discounts (courtesy of pet shops/vet clinics) - Actual selling prices from pet stores vary from 20-50 pesos less if you are a loyal customer - The promos provided to pet shops in the following slides give the pet shops and clinics the ability to sell Royal Canin with more flexibility www.jaimemendejar.blogspot.com
  • 22. 8a. Royal Canin also provide retailers with promotional offers to market their brand - Promos include buy 10 bags and get 1 bag free - Royal Canin also provide free or discounted samples for new products for selling ** based on conversation with Royal Canin distributor www.jaimemendejar.blogspot.com
  • 23. 8a. Royal Canin also provide retailers with promotional offers to market their brand - Royal Canin provide free shelves for retailers to display their products in their stores - Royal Canin provides product swaps for expiring dog food ** based on conversation with Royal Canin distributor www.jaimemendejar.blogspot.com
  • 24. 8b. Eukanuba and Pedigre also provide discounts and retailer promos - Competitors depending on customer loyalty to pet shop or clinics also provide 20-50 pesos discounts to their products - The difference is that Royal Canin has more nutritional value compared to Eukanuba and Pedigree thus the discount attracts the PTM to shell out more for Royal Canin - The free shelves also make Royal Cain standout when joined with these products www.jaimemendejar.blogspot.com
  • 25. 9. Royal Canin can be found across the Metro  Pet shops  Veterinary Clinics  Allow for pick-up/deliveries  Cash and Credit card transactions  Mainly found in Metro Manila where most of the PTM is located
  • 26. 9. Royal Canin challenges on location to sell products  Limited availability in VisMin areas  Rarely can be found in supermarkets
  • 27. 10. Royal Canin wins via differentiation - In Metro Manila, RC wants to establish their image via differentiation by offering breed and age specific products with optimum nutrition for young professionals 20-35 years old, social class AB - It aims to be the market leader in premium dog food products in the pet scene in Metro Manila and extend to the VisMin area
  • 29. 1. Royal Canin PTM are young professionals who are new/existing pet owners 2. Who want healthy and nutritious pet food for their pets 3. Choose between Pedigree or Eukanuba 4. Gap is there is an increase in pet ownership and economic standing but Royal Canin lacks visibility 5. 11.6 million dogs in the Philippines. 1 pet dog for every 8 people. Steps 1 to 5 Pet dogs are found everywhere www.jaimemendejar.blogspot.com
  • 30. 6. Royal Canin offers products by breed and lifecycle 7. Premium price compared to Eukanuba and Pedigree 8. Provide breeder’s price 9. Pet stores and Vet clinics in Metro Manila 10. Become the preferred dog food choice via differentation Steps 6 to 10 Dog food choice represent responsible dog ownership www.jaimemendejar.blogspot.com
  • 31. The 10 Step Marketing Plan for Royal Canin Dog Food Jaime Angelo F. Mendejar June 2013 www.jaimemendejar.blogspot.com