Some say that we are living in a more complex, volatile, ambiguous period, but Jaakko Tammela likes to say that this is a natural human condition. Based on his study of designers and change makers, he has found several attitudes that were condensed into two mindsets: leap and craft. Those mindsets allow organisations and individuals to be more aware of the present situation and agiler in developing meaningful solutions. Supported by several case studies he will discuss this concept and how to create impact positively.