1. JOANNE WOODBRIDGE
+61 411 142 069
joanneleew@hotmail.com
Capability Statement
A high energy, results driven individual that focuses on providing a first class customer service
experience each and every time. Excellent people skills and initiative used to intuitively
understand a client’s needs and provide positive outcomes
BusinessExperience
Current Various Contract Roles Payroll Professional
2001 – Jan15 John Swire & Sons Pty Ltd Payroll Supervisor
2000 – 2001 American Express Foreign Exchange Officer
1989 – 2000 Bankstown Sports Club Cashier
2. Qualifications
2004 Financial Services Certificate IV
TAFE NSW
1999 Management Diploma
TAFE NSW (incomplete)
Payroll industry related courses & seminars with regular
attendance for all States & National Legislation as required.
CareerHistory
John Swire & Sons Pty Ltd
Headquartered in Sydney since 1952, John Swire & Sons Pty Ltd is a wholly owned subsidiary
of UK based John Swire & Sons Ltd, parent company of the Swire Group whose holdings
include, in addition to a number of significant privately owned companies, the publically listed
companies Swire Pacific, Cathay Pacific Airways, Swire Properties, Hong Kong Aircraft
Engineering Company Limited (HAECO), and the PNG based Steamships Trading Company.
John Swire & Sons Pty Ltd is the holding company that manages Swire’s interests throughout
Australia. Swire’s business interests in Australia date from its early 19th Century shipping
operations.
Payroll Leader 2001 – Jan 2015
3. • Processing full function end to end weekly, fortnightly & monthly pay
runs across 6 companies on meridian payroll program.
• Provide HR support & assistance to senior executives, including various
awards.
• Reconciliations & journals for all payroll related expenses. Maintain
superannuation fund records and contributions, including being employer elected to
stand on policy committee for Swire group defined benefit super plan.
• Process Cathay Pacific Airways payroll, including creating and
maintaining formula based timesheets to import into meridian payroll software.
• Month & year end costing & reconciliation for all returns & payments
including PAYG & Payroll Tax across different states.
• Implemented payroll program Micropay Meridian software in 2005.
• Identify variances in payroll cost allocation to budget forecast, in a
complex costing environment.
• Implemented employee self serve software, Connx including induction
and training programs across the business units for greater acceptance of the new
software for management and employees.
• Accounts payable – processing EFT payments, including all payroll
payments.
• Compensation and Wage Structure analysis
• Workers Compensation payments and deductions
• Benefits Administration
• Employment Law
Achievements
Designed and implemented an effective induction program to support the rollout of new
processes & maximise acceptance of organisational changes. Decreased leave liability
through the development of an electronic record program.
Strong project work of new business units with recommendations, data cleansing, parallel
payroll analysis and policy procedures.
High level of accountability and ownership.
4. American Express Australia
American Express Australia Limited holds an Australian Financial Services Licence and an
Australian Credit Licence. The company is an issuer of American Express Cards, provides
merchant card transaction acquiring facilities and arranges insurance services issued by
various third parties. American Express International Inc holds an Australian Financial
Services Licence and provides travel services, foreign exchange and international payments
services and travel insurance. American Express Wholesale Currency Services Pty Ltd
operates wholesale bank note distribution services.
Foreign Exchange Officer 2000 to 2001
• Responsible for maintaining the highest level of customer service &
sales to corporate internal & external clients including banks, credit unions, travel
agents & the travelling media industry.
• Ensure compliance with organisational policies and regulatory
requirements
• Ensure the accurate and timely processing of transactions relating to
contracts and accounts.
• Quote established conversion rates for customers.
• Responsible for accurate balancing of inventories and maintaining cash
stock balances
• Complete all day end procedures and maintain customer files (as
needed)
• Daily reconciliation of all cash held on premises.
Bankstown Sports Club
Bankstown Sports Club likes to do things differently and has set itself apart for many years
with its friendly staff, its unique decor, its great food options and its terrific range of
entertainment.
Bankstown Sports is also a committed supporter of the local community and all club profits go
towards the improvement of the club and the local community. The club also provides venues
free of charge for community meetings, conferences and concerts, and it manages and
maintains the Dunc Gray Velodrome. Bankstown Sports Club’s family of venues includes
5. Bankstown Sports Bowls, Birrong Sports and Baulkham Hills Sports Club and employs 500
staff.
Cashier 1989 to 2001
• Greet customers entering establishment.
• Establish or identify prices of goods, services or admission, and tabulate
bills.
• Daily reconciliation of all cash held on premises
• Receive payments by cash, check, credit cards, vouchers, or automatic
debits.
• Issue receipts, refunds, credits and change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that
amounts are correct and that there is adequate change.
• Preparaton of Floats – 70 per day