Chair: Lisa Gray, senior co-design manager, Jisc. Speakers: Helen Beetham, consultant Ross Anderson, North Lindsey College Fiona McNeil and Fiona Handley, Brighton University Elaine Swift, Nottingham Trent University Digital capabilities are key in enabling us to live, learn and work in a digital society. It is essential that organisations consider a holistic approach to developing the digital capabilities of all their staff and students.

1. Building digital expertise in your organisation

2. > >Slide
Aims of workshop
> To set our discussions of digital
capability in context
> To share a range of examples of
approaches to developing
organisational digital capability from
both higher and further education
> To highlight Jisc resources supporting
organisational approaches to digital
capability
> To provide opportunities for discussion,
questions and answers around
challenges and solutions
14/03/2017 Building digital expertise in your organisation2

3. > >Slide
Overview
> Context setting and overview
> Helen Beetham
> Hearing from our experts
> RossAnderson, North Lindsey College
> Fiona Handley and Fiona MacNeill,
University of Brighton
> Elaine Swift, NottinghamTrent University
> Prioritising key questions for the panel
> Plenary panel Q&A
14/03/2017 Building digital expertise in your organisation3

4. > >Slide
New for Digifest
> Updated digital capability framework
> Seven new or updated role profiles
> Library and information professional
> Learning technology mapping
> FE teacher (and HE teacher, mapped to UKPSF)
> Organisational approaches to digital capability
> Audit tool and checklist, curriculum checklist
> Organisational framework
> Step-by-step model towards organisational
digital capability
> 14 case studies
14/03/2017 Building digital expertise in your organisation
All available from:
http://ji.sc/building-digicap
4

5. > >Slide
New for Digifest
> Launching today
> ‘Developing organisational approaches to digital
capability’ print briefing
> Coming soon
> Detailed online guide
> See project blog for updates on all new developments:
https://digitalcapability.jiscinvolve.org
14/03/2017 Building digital expertise in your organisation
All available from:
http://ji.sc/building-digicap
5

6. > >Slide
Updates for Digifest
> Digital capability discovery tool
http://bit.ly/digcapdiscovery
> Pilot phase
> 15 institutions
> February – June 2017
> Find out more about the tool and resources
in our demonstration today at 2pm
> Follow #digitalcapability onTwitter
> UseTodaysMeet to share your questions and
reflections: https://todaysmeet.com/digicap
14/03/2017 Building digital expertise in your organisation6

7. > >Slide
Helen Beetham
Independent consultant
14/03/2017 Building digital expertise in your organisation7

8. > >Slide
Why is digital capability an agenda?
» Student expectations of teaching staff
» Student expectations of provision and
support (e.g. access/inclusion)
» Student employability, grad attributes, skills
agenda
» External surveys/metrics/inspection (TEF,
NSS, OfStEd, KIS,Area Reviews…)
» Course expansion, new learner markets
» Organisational effectiveness
» Zeitgeist (Jisc, QAA, UCISA, HEA, ETF…)
14/03/2017 Building digital expertise in your organisation
Definitions and terms in use
Digital capability
Digital fluency
Digital literacy
Digital skills…
8

9. > >Slide
Background and timeline
» Growing international awareness e.g. EU, UNESCO
» Special initiatives in the UK e.g. FutureLab’s Digital Participation project,TRLP/TEL
report on Digital Literacy, Jisc DDL programme: still a lack of coherence in strategy,
and confidence in practice
» 2014 more strategic approach: UK Govt Digital Inclusion Strategy, FELTAG; UCISA DC
survey; QAA theme
» 2015: ‘staff digital capability’ a
top priority for Jisc stakeholders
» 2016: DC Framework…
» 2017: NMC Horizon Report;
UK Govt Digital Strategy…
14/03/2017 Building digital expertise in your organisation9

10. > >Slide
14 case studies in organisational practice
» Interviews with key players
» Questions on:
› Definitions and frameworks
› Leadership and strategy
› Approaches to developing staff/students
› Credit, recognition and reward
› Developing a supportive infrastructure
› Opportunities and challenges
14/03/2017 Building digital expertise in your organisation10
Case studies and report available from:
http://ji.sc/building-digicap

11. > >Slide
What have we learned (1)?
> Different drivers in different sectors: different change cultures and different
levels of resource
> Organisations need a mix of specialist skills (role-specific, some new roles)
and a higher baseline of generic skills across all roles
> Time and resource constraints; very high levels of restructuring
and role change
> Motivate and celebrate vs mandate and integrate
> Embedded vs special initiatives – ‘embedded’ can be premature
> A whole-organisation agenda: ‘not just the same organisation with more
skilled people in it’ (Lincoln)
14/03/2017 Building digital expertise in your organisation11 > >Slide

12. > >Slide
What have we learned (2)?
> Shared frameworks as conversation starters
> Staff and/or students may be the early priority but usually the
aspiration is across-the-board
> Successful approaches depend on established culture, rules, roles and
divisions of labour
> Engage different teams;TEL, library/LR or ed/staff development
often lead
> Timeliness, and link with other agendas: ‘We felt that if we went
through all the committees we would miss the moment, and we wanted
to hit… the time when people were talking about it. (Project Lead,
Open University)
14/03/2017 Building digital expertise in your organisation12 > >Slide

13. > >Slide
What have we learned (3)?
14/03/2017 Building digital expertise in your organisation13 > >Slide
‘I think it’s always with us because innovation is always with us. It’s to
do with confidence.You’ll always get some people more confident in
engaging with new technology than others. And there is always going
to be some requirement because the technology will change, and people
will continue to need support to engage confidently with innovation.’
(Principal Lecturer, Brighton)
‘In my view digital capability is a key skill for the current and future of
our young people. It is at the heart of transformation of learning and
enables learners to maximise their success not only with their studies
but throughout their life and work in the future.’ (CEO & Principal, EFC)

14. > >Slide
North Lindsey College
Ross Anderson, Elearning ambassador, North Lindsey College
@rossthetechie
14/03/2017 Building digital expertise in your organisation14

15. > >Slide
Overview of Strategy
>To maximize the use of technology to enhance
teaching, learning and assessment
>Develop, support and nurture staff skills
>Add value to the learning experience
>Increase staff confidence
>Choosing the ‘right’ solution
14/03/2017 Building digital expertise in your organisation15

16. > >Slide
How we have engaged staff?
>Bespoke toolkits
>One to one support
>Online courses – blended
learning, mobile learning,
>Skills cue cards/quick guides
>Peer training sessions
>External/internal events and
trainers
>Elearning champions
>Team toolkits
>App club
>Digital blog
>Jisc student data service
>Blended learning standards
>Online safety policy
14/03/2017 Building digital expertise in your organisation16

17. > >Slide
Digital personal development
14/03/2017 Building digital expertise in your organisation17

18. > >Slide
Digital personal development
14/03/2017 Building digital expertise in your organisation18

19. > >Slide
Next steps
>DPD Go! Rolled out to all areas
>Will be used to compare skills development
in staff between curriculum areas
>All staff will be able to achieve
>Aim to integrate into new staff inductions
A river cuts through rock, not because of its power,
but because of its persistence!
14/03/2017 Building digital expertise in your organisation19

20. > >Slide
jisc.ac.uk
Except where otherwise noted, this work
is licensed under CC-BY-NC-ND
> >
RossAnderson
Elearning ambassador
ross.anderson@northlindsey.ac.uk
Twitter: @rossthetechie
DPD Go! framework available at:
http://content.northlindsey.ac.uk/dpdg
o/dpdgo.pdf
Further information
14/03/2017 Building digital expertise in your organisation20Slide

21. > >Slide
University of Brighton
Fiona Handley, Senior lecturer in learning and teaching
Fiona MacNeill, Learning technologies adviser
14/03/2017 Building digital expertise in your organisation21

22. > >Slide
University of Brighton’s Digital Literacies Framework
>https://sway.com/JNiCxuPOHIi3evGd
14/03/2017 Building digital expertise in your organisation22

23. > >Slide
Creating the University of the future
Elaine Swift, Digital practice manager
NottinghamTrent University
14/03/2017 Building digital expertise in your organisation23

24. 14/03/2017 Building digital expertise in your organisation 24

25. NTU Digital Journey
14 March 2017 25
Move Towards
Digital Practice
Support
Changing the
Learning
Landscape
Project – Digital
Literacy as core
competence
Adoption of NTU
Digital
Framework
Embedding of
Framework and
ongoing support

26. Move to Digital Practice
14 March 2017 26
VLE
practices
Learners are making informed choices about how they use
technologies for learning, alone and with others, and
developing flexible strategies in response to situational
needs. They are literate and critically aware users of digital
resources.
skills
Learners are developing technical skills and using them in a
variety of learning contexts; increasing in confidence and
expertise. Information skills and digital literacies are emerging
through guidance and practice.
creative appropriation
Learners are creating their own learning
environments and social contexts. They are active
participants in communities of knowledge building
and sharing.
conceptions of
learning with
technology Social and
emotional
resources
functional access
Learners have access to relevant technologies, resources and services. Barriers to
access such as cost and disability are actively addressed. Learners are not barred
from accessing social and personal technologies without good reason. Technical
support and reliable networks are available.
Share
point
CRM MS
Office
Adobe
Tools
Audio
Video
Social
Media
MS
Lync
Office
365
Learning and
Teaching
Research
Prof
Services
Leadership and
Management
Sharpe, Beetham & McGill (2009)
Frameworks for developing digitally
literate learners. Presented at ALT-C
2009.
Extensive,
Complex
Intensive
Simplified
Primary focus
‘IT Team’
Digital
Practice
Team
focus
…Mobile

27. Digital Literacy as a key competence – Changing the
Learning Landscape Outputs
• There is a substantial amount of activity already happening at NTU. We need to
celebrate our success more.
• There is an opportunity to make digital literacy skills and competencies clearer for
both staff and students focussed at the course level.
• Ensure that the support available for staff and students is appropriate and ensure
that it is clearly communicated across the institution
• Foster a culture of innovative digital practice and reward and celebrate individual
achievements
14 March 2017 27

28. Adoption of NTU Digital Framework
14 March 2017 28
Jisc Digital Capability
Framework
NTU Digital
Framework Areas of
Practice:
 Information
Literacy
 Media Literacy
NTU Digital Framework
Areas of Practice
 Information and
communications
technologies/
Computer
Literacy
NTU Digital Framework
Areas of Practice:
 Learning to
Learn/ Becoming
Self Supporting
 Learning
Technologies
NTU Digital
Framework Areas of
Practice
 Communication
and
Collaboration
NTU Digital Framework
Areas of Practice
 Media Literacy
 Learning
Technologies
 Communication
and Collaboration
NTU Digital Framework
Areas of Practice
 Communication
and
Collaboration
 Digital Identity
and
Employability

29. Embedding of Framework within NTU0
14 March 2017 29
Curriculum Refresh
Embedded
throughout new
PG Cert Academic
Practice
Collating Case
Studies –examples of
embedding
Framework within
Courses/Modules

30. > >Slide
jisc.ac.uk
Elaine Swift
Digital practice manager,
NottinghamTrent University
elaine.swift@ntu.ac.uk
14/03/2017 Creating the University of the future30

31. > >Slide
jisc.ac.uk
Except where otherwise noted, this work
is licensed under CC-BY-NC-ND
> >
Identify one takeaway action and one
question for the panel
UseTodaysMeet to share your questions
and reflections:
https://todaysmeet.com/digicap
Questions for our panel
14/03/2017 Building digital expertise in your organisationSlide31

32. > >Slide
jisc.ac.uk
Except where otherwise noted, this work
is licensed under CC-BY-NC-ND
> >
Lisa Gray
Senior co-design manager
lisa.gray@jisc.ac.uk
Contact
14/03/2017 Building digital expertise in your organisationSlide32