Dr Ross Parry Keynote Presentation - Digital capability as a strategic priority

1. as a strategic priority Digital Capability University of Leicester 22 May 2018

3. George Westerman, Didier Bonnet & Andrew McAfee (2014). Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press.

4. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Fund the Transformation Build your Governance Translate your Vision into Action Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate George Westerman, Didier Bonnet & Andrew McAfee (2014). Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press.

5. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate George Westerman, Didier Bonnet & Andrew McAfee (2014). Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press.

6. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate George Westerman, Didier Bonnet & Andrew McAfee (2014). Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press.

7. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate George Westerman, Didier Bonnet & Andrew McAfee (2014). Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press.

8. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate

13. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate ‘Support the ongoing development of digital literacy skills.’

14. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate ‘Support the ongoing development of digital literacy skills.’ ‘Help the creation of digital literacy support networks for students by providing input and space for students to collaborate.’

15. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate ‘Support the ongoing development of digital literacy skills.’ ‘Support those academics that are leading the way in the development of digital skills […] to become advocates that support the promotion of digital literacy within the wider academic community’ ‘Help the creation of digital literacy support networks for students by providing input and space for students to collaborate.’

19. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate TFG1 – The University Structure TFG2 – Distance Learning TFG3 – Business School TFG4 – Corporate Social Responsibility TFG5 – Research and Enterprise TFG6 – Career Enhancement TFG7 – Financial Models TFG8 – International Strategy TFG9 – The Academic Offer and the Teaching, Learning and Student Experience Strategy TFG10 – Accountability and Transparency TFG11 – Digital Campus TFG12 – Supporting Postgraduate Research & Researchers TFG13 - Review of Postgraduate Taught Education

22. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate “The future is digital. There are already many traditional business models which have been revolutionised or disrupted by the internet and digital technologies and it is clear that businesses that embrace digital and engage with it proactively, rather than following their competitors, are the ones that succeed.“

29. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate We will design and develop our ‘digital campus’, creating an inclusive, personalised and interactive environment for our students, staff and partners that will also support excellence in research, enterprise and learning. There will be a focus on furthering the digital skills and capacities of students and staff. Digital techniques and technologies will drive innovations in what we do, ensuring that our University is renowned for being interactive, effective and agile. As digital technologies become all-encompassing, we will support and enable scholars to explore and conceive of new ways to undertake and communicate their research. Staff and students alike will benefit from a digitally-enabled approach to teaching, learning, student experience, engagement and well-being.

40. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Digital Skills and Capabilities Programme {

41. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Digital Learning Environment Programme {{ Digital Skills and Capabilities Programme {

42. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Digital Research Environment Programme {{ Digital Learning Environment Programme {{ Digital Skills and Capabilities Programme {

43. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Digital Research Environment Programme {{ Digital Learning Environment Programme {{ Digital Skills and Capabilities Programme { Digital Literacy Framework Digital Innovation Partnerships Digital Leadership Development Digital Reading Room

44. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Digital Research Environment Programme {{ Digital Learning Environment Programme {{ Disaggregate [Top Hat] Integrate [Restructure] Enrich [Template] Digital Skills and Capabilities Programme { Digital Literacy Framework Digital Innovation Partnerships Digital Leadership Development Digital Reading Room

45. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Digital Research Environment Programme {{Collaborative workspace pilot Video conference pilot File share pilot Digital Learning Environment Programme {{ Disaggregate [Top Hat] Integrate [Restructure] Enrich [Template] Digital Skills and Capabilities Programme { Digital Literacy Framework Digital Innovation Partnerships Digital Leadership Development Digital Reading Room

55. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Parry, Ross. 2013. 'The End of the Beginning: Normativity in the Postdigital Museum', Museum Worlds, vol. 1 (2013), 24-39. Hossain, Md. Dulal, Junghoon Moon, Jin Ki Kim, and Young Chan Choe. 2011. “Impacts of Organizational Assimilation of E-Government Systems on Business Value Creation: A Structuration Theory Approach.” Electronic Commerce Research and Applications 10: 576– 594. Chatterjee, D., R. Grewal, and V. Sambamurthy. 2002. “Shaping Up for E-Commerce: Institutional Enablers of the Organizational Assimilation of Web Technologies.” MIS Quarterly 26 (2): 65-89. Orlikowski, Wanda. J. 1992. “The Duality of Technology: Rethinking the Concept of Technology in Organizations.” Organization Science 3 (3): 398-427.

56. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate structures of domination The policies and protocols that regulate actions in institution, as manifest in the university’s organisational shape; these are structures that might reveal how digital is part of what the university considers itself to be. structures of legitimisation The validated behaviours and language, such as the allocation of resources to particular digital projects or value given to digital skills or to working in a digital way; in other words these are structures that might reveal how digital is embedded in how the university functions. .. structures of signification The visible and meaningful directions captured in the university’s strategy and brand structures, in other words, that indicate how the digital is critical to how the university wants to develop.

57. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate structures of domination policies and protocols organisational shape structures of legitimisation validated behaviours and language allocation of resources valued skills sets .. structures of signification strategy brand

58. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate structures of domination policies and protocols organisational shape structures of legitimisation validated behaviours and language allocation of resources valued skills sets .. structures of signification strategy brand

59. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate structures of domination policies and protocols organisational shape validated behaviours and language allocation of resources valued skills sets strategy brand

60. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate structures of domination policies and protocols organisational shape validated behaviours and language allocation of resources valued skills sets strategy brand In the Postdigital university, digital is normative within …

61. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate structures of domination policies and protocols organisational shape validated behaviours and language allocation of resources valued skills sets strategy brand In the Postdigital university, digital is normative within …

62. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Pace Layering

63. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systems of Innovation Systems of Differentiation Systems of Record Pace Layering

64. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Pace Layering

65. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Pace Layering

66. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Experimental Higher uncertainty Speculative investment Pace Layering

67. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Experimental Higher uncertainty Speculative investment Tactical Varied certainty Fixed investment Pace Layering

68. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Experimental Higher uncertainty Speculative investment Tactical Varied certainty Fixed investment Business critical Higher certainty Core investment Pace Layering

69. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Experimental Higher uncertainty Speculative investment Tactical Varied certainty Fixed investment Business critical Higher certainty Core investment DIPs DRE Pilots Digital Reading Room Pace Layering

70. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Experimental Higher uncertainty Speculative investment Tactical Varied certainty Fixed investment Business critical Higher certainty Core investment DIPs DRE Pilots Digital Reading Room Lecture Capture Top Hat DEPs Pace Layering

71. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Experimental Higher uncertainty Speculative investment Tactical Varied certainty Fixed investment Business critical Higher certainty Core investment DIPs DRE Pilots Digital Reading Room Lecture Capture Top Hat DEPs DLE O365 Digital Literacy Pace Layering

72. Framing the Digital Challenge Build Awareness Define your Starting Point Create a Shared Vision Focusing Investment Fund the Transformation Build your Governance Translate your Vision into Action Mobilising the Organisation Signal your Ambition Earn the Right to Engage Set new Behaviours and Evolve Culture Sustaining the Digital Transformation Build Foundation Skills Align Incentives and Awards Measure Monitor Iterate Systemsof Innovation Systemsof Differentiation Systemsof Record Experimental Higher uncertainty Speculative investment Tactical Varied certainty Fixed investment Business critical Higher certainty Core investment DIPs DRE Pilots Digital Reading Room Lecture Capture Top Hat DEPs DLE O365 Digital Literacy Pace Layering

74. Stakeholder Mapping

85. Power Policy Pounds Politics Personality Stakeholder Mapping

90. as a strategic priority Digital Capability University of Leicester 22 May 2018

Dr Ross Parry Keynote Presentation - Digital capability as a strategic priority

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Dr Ross Parry Keynote Presentation - Digital capability as a strategic priority