1. Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL
Workforce in Motion
1
As early as next year, millennials will make up a third of the total
workforce; in seven years, they will represent half of all retail workers.
The sooner retailers recognize the unique expectations and desires of
millennial workers, the better positioned they will be to recruit, engage
and retain these workers who represent the new face of retail.
Read: Workforce in Motion
Modern workforce management (WFM) technologies can
provide retailers with a blueprint for overcoming the
challenges presented by the growing presence of
millennial employees in the workplace.
From optimized scheduling to mobile task
management, the list of capabilities that directly address
the expectations of millennial workers is encouraging:
• Time and attendance
• Scheduling
• Task management
• Mobility
Meet the Author:
Dave Bruno is a director of
product marketing at JDA
Software. He has 25 years of
experience in retail
technology, and is responsible
for developing go-to-market
strategies for JDA’s
comprehensive suite of
workforce management
solutions.