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Management of the Performance Jean-Antoine Moreau
- 1. Study - Conference: Jean-Antoine Moreau (Engineer)
PerformancePerformance
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ManagementManagement
Of the
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Management of the performance
ā¢ Integrated :
ā Optimizing the organization of teams
ā Employee motivation
ā The capacity optimization
ā The management of human resources
ā Process management
ā The training process
ā Management of professional careers
ā Financial management
ā Customer satisfaction process
ā The communication process
ā Process of the financial autonomy
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Management of the performance
ā¢ The Relevance:
ā The company has provided good ways to succeed?
ā¢ The Efficiency:
ā The company is sufficiently effective to achieve its
objectives?
ā with less cost and resources?
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Management of the performance
ā¢ Improved operational net margin on :
ā Management process
ā R & D process
ā Production process
ā Process Sales and Marketing
ā Work reorganization
ā Reduction of production costs
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Management of the performance
ā¢ Define strategy
ā¢ Formalize the strategy
ā¢ Aligning strategy entities in the corporate statĆ©gie
ā¢ Adapting governance
ā¢ Communicating the strategy
ā¢ Linking strategy to operations
ā¢ Monitor the implementation of the strategy by the entities
ā¢ Monitor the implementation of the strategy "corporateā
ā¢ Change strategy (continuous improvement loop)
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Management of the performance
ā¢ The legitimacy
ā Satisfaction of donors
ā Customer Satisfaction
ā Satisfaction of regulatory organizations
ā Provider satisfaction
ā Staff satisfaction
ā Keeping the Promise
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Management of the performance
ļ The dynamic behavior of the company is also generated by the
feedback loop
ļ The company's feedback loop comprises
ā¢ The internal and external communication
ā¢ The HR management method
ā¢ The Staff motivation
ā¢ The company values
ā¢ The methodological quality and process
ā¢ The Training
ā¢ The customer relationship
ā¢ Management methods
ā¢ The project management method
etc.
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Management of the performance
ā¢ socio-cultural aspects
ā Individual
ā¢ Valorization
ā¢ Ambition
ā Group
ā¢ Hierarchy
ā¢ Solidarity
ā¢ Network
ā¢ Integration
ā Value
ā¢ Identification
ā¢ Transposition
ā¢ Analogy
ā Circumstance
ā¢ Challenges
ā¢ Opportunities
ā¢ Catalysts
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Management of the performance
ā¢ How to treat the relationship between culture and
entrepreneurship
ā Catalysts
ā¢ Changes in economic and social life promoting, enhancing,
services
ā¢ The proper use of technological developments
ā¢ Improve, optimize, enhance the Small Bussiness tissue
ā¢ Economic efficiency by optimizing the combination
ā Production factors
ā Resources in R & D
ā Flow Management Information
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Management of the performance
ļ Indicators
ļ Financial
ļ Capital (including intangible)
ļ Performance (KPI key performance indicators)
ļ Knowledge
ļ Skill
ļ Production
ļ R & D
ļ Product
ļ Service
ļ Quality
ļ Process
ļ Flux
ļ Productivity
ļ Attractiveness
ļ Management
ļ Resource
ļ Funding
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Management of the performance
ā¢ Improved net operating margin
ā¢ Development of growth in long-term sales
ā¢ New product development
ā¢ New Business Development
ā¢ Development of new services
ā¢ Development of organizational adaptability
ā¢ Improved knowledge transfer
ā¢ Control of capital invested
ā Activities
ā Products
ā Services
ā R & D
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Management of the performance
ā¢ Know
ā The actual picture of the company from these
shareholders
ā The perception of the company by its customers
ā The areas in which the company excels
ā Areas for improvement to create value
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Management of the performance
Indicators
Financial performance
Organizational performance
Sales performance Social responsibility
Satisfaction Markets | Customers
Environmental performance
Research and development
Applied research
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Management of the performance
ā¢ Not limited to
ā Return on Investment
ā Return on Equity
ā Economic Value Added
ā Competitiveness - Price
ā Competitiveness - Out Price
ā etc.
ā¢ Add
ā Organizational Performance
ā Social Performance
ā Environmental Performance
ā Societal performance
ā The socio economic performance
ā Value added on adaptability to contextual changes
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Ā«Ā LetĀ meĀ tellĀ youĀ theĀ secretĀ thatĀ hasĀ ledĀ meĀ toĀ myĀ goal.Ā MyĀ strengthĀ
liesĀ solelyĀ inĀ myĀ tenacity.Ā Ā»
LouisĀ Pasteur
Ā«Ā OfĀ allĀ theĀ thingsĀ I'veĀ done,Ā theĀ mostĀ vitalĀ isĀ coordinatingĀ thoseĀ whoĀ
workĀ withĀ meĀ andĀ aimingĀ theirĀ effortsĀ atĀ aĀ certainĀ goal.Ā Ā»
WaltĀ Disney