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Educative Communication
Presented by – Mohit Gupta
Purpose: Executive Summary of Facebook
Industry: Education
Audience: Aptegra Solutions Executives
Duration: 1 hour
Content Tags: Education, Conversations, Academia, social
media, Facebook, Fan, Page, Stats, PR, News, Emergency,
Communications, Marketing, Alumni, Student, Engagemen
t, Policy, Planning, Strategy, Mobile, Emerging
Technology, Trends, Best Practices .
Author: Mohit Gupta
Presentation - Overview
Business “Pages” Profiles
History, Stats, Growth Trends
Usage – Market Data
Great ideas for Education Industry
Examples from other Schools
Integrated Marketing Options
Best Practices & Tips
Facebook Platform
Overview
Pages allow local businesses, brands, musicians, and
all types of organizations to create a presence on
Facebook for free.
Users can interact and affiliate as a “fan” of a
business or organization in the same way they
interact with other facebook user profiles.
Once a fan of a business on Facebook, users can share
information about that business with their friends.
Facebook
*Pages*
February 2004
Mark Zuckerberg
and co-founders
launched
Facebook from
their Harvard
dorm room
6 years ago
History
Facebook now has more than
1.15 billion active users,
up from only 50 million as
recently as 2007.
April, 2009
- 200 million
Stats
“People that use Facebook on their
mobile devices are
twicemore active on Facebook
than non-mobile users.”
- Facebook
Facebook Mobile
Facebook Company Figures
More than 600 million active users
50% of our active users log on to Facebook in any given day
More than 75 million users update their status each day
More than 160 million status updates posted each day
More than 4 billion photos uploaded to the site each month
More than 7 billion pieces of content (web links, news stories, blog
posts, notes, photo albums, etc.) shared each week
More than 7.5 million events created each month
More than 13 million active Pages on Facebook
More than 4.5 million businesses have active Pages on Facebook worldwide
More than 30 million people become fans of Pages each day
Pages have created more than 7.3 billion fans
Facebook 2012 Stats
13
Enrollment – Student Recruitment
Alumni Relations
Sports Programs
Events Management
Promotions, Contests, Special events
Campus Life
Emergency Communications
Education
student Engagement Ideas
Facebook can and should be integrated with your other
existing digital and social media content, e.g.
Blogs, Photos, Videos, Events, Announcements, Competiti
ons, Calendar reminders, Awards, Grants, Research, etc.
Drive traffic to your Facebook site – let users Discovery
your other sites too. Connect / Engage.
Use tools to “automate” integration on your Page (RSS
feeds, twitter updates, flickr photos, YouTube videos, etc)
Facebook –
Media Hub
Create Policies for Academic Staff, Faculty & Students
Create Processes & Workflows for Teams
PR, Marketing, Communications and Emergency messaging.
Have a planin place for any “online” PR event - including
negative and positive events happening in real-time.
Do you leverage GOOD news as effectively as managing BAD news?)
Culture permeates throughout your social web presence
Unify messaging & consistency “Voice” across all sites.
Social Media requires
Policy & Processes to Succeed!
Some Higher Ed institutions are using Facebook in
novel ways for * Emergency Communications *
Event / Planning Changes
IT Systems – outages, upgrades, etc
Weather impacts
Power outages
Facebook is a quick way to get the word out
Students read your content and share with friends!
Facebook - Emergency
Communication Central
Advertising – place highly targeted Ads on facebook
Mobile – geo-aware “Check ins” via facebook
Games – virtual economy “cash” “prizes”
YouTube – semi-live events. Campus leaders “take
your questions” answer back via Video
YouTube – M.I.T. “Free Online Courses”
Streaming Events – like the “Oscars”
Real-time News – CNN President Jon Klein
Emerging Opportunities
Facebook “Insights” Metrics
In order to Sign in to
Facebook, you need a
working e-mail address.
The minimum age for
Facebook is 13.
To Use facebook
Pros of Facebook
Unlike other search engines, Facebook does not have
pop-ups which can cause your computer to slow
down.
You can BLOCK whoever you like.
Pictures and Videos are easy to upload.
You can search for classmates just by school.
You can join groups and view events going on in your
current location.
The perfect ICE BREAKER for students across the
globe.
Cons of Facebook
Your information is on the internet. (e-
mail, name, address, etc.)
Once you put information on Facebook, the property
belongs to Facebook. Although it is your picture
Facebook owns the rights to that picture.
Privacy rules are either extremely strict or extremely
relax in certain cases.
No control on content in case of two way
conversation.
“People tried to connect with brands in a way that didn’t
work. So we created Pages with features such as Apps, tabs
and wall-like interaction”
Facebook - 2009
A brief history of Facebook pages
A brief history of Facebook pages
‘09 ‘10 ‘11 ‘12
Facebook
introduces ‘Pages
for brands’
Tabs are displayed at
the top, high
visibility.
First ‘fangates’ pop
up
‘App Tabs‘ are pushed to
the left.
Stronger focus on user
input & interaction
Timeline.
A brief history of Facebook pages
‘09 ‘10 ‘11 ‘12
A brief history of Facebook pages
‘09 ‘10 ‘11 ‘12
A brief history of Facebook pages
‘09 ‘10 ‘11 ‘12
A brief history of Facebook pages
‘09 ‘10 ‘11 ‘12
1. General layout
Cover image
Profile image
About the brand
Featured tabs
history
Pinned posts
Timeline provides customization for
General layout
Profile photo
About section
Tabs & apps
Pinned posts
Display location of apps
No auto refresh upon liking
No more default landing tabs
More app space
Same app rules
Great examples no promotions in the header image
2. Cover and profile image
• No more 520px high profile image on the left  square
• No more image-grid above the timeline
• Header image can not be used for promotional
purposes, fangating, contest referral or even contact
32
3. Tabs
old Apps & tabs location
Featured apps / tabs (4 max)
Other tabs hidden here
33
4. Fangating
• A custom ‘Default landing tab’ will no longer
work
• ‘Welcome’ is just another tab
• No auto-redirect after liking a page
• Still detection if you liked the page or not.
Fangating
will no
longer work
34
5. Apps
Full 810px for
content vs.
520px previously
No change in app rules
Entire websites can be pushed in this
space  no fundamental redesign of
websites.
Higher resemblance between
Facebook and original website
35
‘Highlight’ posts to give them the full width of the facebook
container.
‘pin’ posts, these posts stay at the top of the
feed for 7 days
37
Important things of note while
creating a page
Choose a cover
image
Add brand description and
information Feature
important
apps
Pin ‘top’ or ‘important’ posts ‘Highlight’ important
events
Clean up the wall
Insert the back
catalog of the brand
+ reconstruct
history
Remove the
‘fangate’
Adapt tab-content
to 810px width
Adapt the
‘Welcome’ tab
1
2
3
6
4
5
9
8
10
Major Problems with Privacy
Administrator has to choose whether between two
extreme possibilities ( either all or none ).
This makes it impossible to assign posting rights to
parents for a specific page.
There is a approval mechanism in built in the timeline
but it also creates problem as administrators have to
review each post individually
Although according to the Facebook's policy one
account can administer unlimited number of pages
but personal experiments over the last two weeks
suggests :
1. After 40 to 49 pages if they do not have much
activity they get automatically deleted from the
system without any warnings.
2. After 70 pages you cannot create or administer any
new page unless 50% of them have 25 fans.
Email  Mohit@YMApps.com
Questions?

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Evolution of facebook and feasibility of use in education industry

  • 2. Purpose: Executive Summary of Facebook Industry: Education Audience: Aptegra Solutions Executives Duration: 1 hour Content Tags: Education, Conversations, Academia, social media, Facebook, Fan, Page, Stats, PR, News, Emergency, Communications, Marketing, Alumni, Student, Engagemen t, Policy, Planning, Strategy, Mobile, Emerging Technology, Trends, Best Practices . Author: Mohit Gupta Presentation - Overview
  • 3. Business “Pages” Profiles History, Stats, Growth Trends Usage – Market Data Great ideas for Education Industry Examples from other Schools Integrated Marketing Options Best Practices & Tips Facebook Platform Overview
  • 4. Pages allow local businesses, brands, musicians, and all types of organizations to create a presence on Facebook for free. Users can interact and affiliate as a “fan” of a business or organization in the same way they interact with other facebook user profiles. Once a fan of a business on Facebook, users can share information about that business with their friends. Facebook *Pages*
  • 5. February 2004 Mark Zuckerberg and co-founders launched Facebook from their Harvard dorm room 6 years ago History
  • 6. Facebook now has more than 1.15 billion active users, up from only 50 million as recently as 2007. April, 2009 - 200 million Stats
  • 7.
  • 8.
  • 9. “People that use Facebook on their mobile devices are twicemore active on Facebook than non-mobile users.” - Facebook Facebook Mobile
  • 10.
  • 11.
  • 12. Facebook Company Figures More than 600 million active users 50% of our active users log on to Facebook in any given day More than 75 million users update their status each day More than 160 million status updates posted each day More than 4 billion photos uploaded to the site each month More than 7 billion pieces of content (web links, news stories, blog posts, notes, photo albums, etc.) shared each week More than 7.5 million events created each month More than 13 million active Pages on Facebook More than 4.5 million businesses have active Pages on Facebook worldwide More than 30 million people become fans of Pages each day Pages have created more than 7.3 billion fans Facebook 2012 Stats
  • 13. 13
  • 14. Enrollment – Student Recruitment Alumni Relations Sports Programs Events Management Promotions, Contests, Special events Campus Life Emergency Communications Education student Engagement Ideas
  • 15. Facebook can and should be integrated with your other existing digital and social media content, e.g. Blogs, Photos, Videos, Events, Announcements, Competiti ons, Calendar reminders, Awards, Grants, Research, etc. Drive traffic to your Facebook site – let users Discovery your other sites too. Connect / Engage. Use tools to “automate” integration on your Page (RSS feeds, twitter updates, flickr photos, YouTube videos, etc) Facebook – Media Hub
  • 16. Create Policies for Academic Staff, Faculty & Students Create Processes & Workflows for Teams PR, Marketing, Communications and Emergency messaging. Have a planin place for any “online” PR event - including negative and positive events happening in real-time. Do you leverage GOOD news as effectively as managing BAD news?) Culture permeates throughout your social web presence Unify messaging & consistency “Voice” across all sites. Social Media requires Policy & Processes to Succeed!
  • 17. Some Higher Ed institutions are using Facebook in novel ways for * Emergency Communications * Event / Planning Changes IT Systems – outages, upgrades, etc Weather impacts Power outages Facebook is a quick way to get the word out Students read your content and share with friends! Facebook - Emergency Communication Central
  • 18. Advertising – place highly targeted Ads on facebook Mobile – geo-aware “Check ins” via facebook Games – virtual economy “cash” “prizes” YouTube – semi-live events. Campus leaders “take your questions” answer back via Video YouTube – M.I.T. “Free Online Courses” Streaming Events – like the “Oscars” Real-time News – CNN President Jon Klein Emerging Opportunities
  • 20. In order to Sign in to Facebook, you need a working e-mail address. The minimum age for Facebook is 13. To Use facebook
  • 21. Pros of Facebook Unlike other search engines, Facebook does not have pop-ups which can cause your computer to slow down. You can BLOCK whoever you like. Pictures and Videos are easy to upload. You can search for classmates just by school. You can join groups and view events going on in your current location. The perfect ICE BREAKER for students across the globe.
  • 22. Cons of Facebook Your information is on the internet. (e- mail, name, address, etc.) Once you put information on Facebook, the property belongs to Facebook. Although it is your picture Facebook owns the rights to that picture. Privacy rules are either extremely strict or extremely relax in certain cases. No control on content in case of two way conversation.
  • 23. “People tried to connect with brands in a way that didn’t work. So we created Pages with features such as Apps, tabs and wall-like interaction” Facebook - 2009 A brief history of Facebook pages
  • 24. A brief history of Facebook pages ‘09 ‘10 ‘11 ‘12 Facebook introduces ‘Pages for brands’ Tabs are displayed at the top, high visibility. First ‘fangates’ pop up ‘App Tabs‘ are pushed to the left. Stronger focus on user input & interaction Timeline.
  • 25. A brief history of Facebook pages ‘09 ‘10 ‘11 ‘12
  • 26. A brief history of Facebook pages ‘09 ‘10 ‘11 ‘12
  • 27. A brief history of Facebook pages ‘09 ‘10 ‘11 ‘12
  • 28. A brief history of Facebook pages ‘09 ‘10 ‘11 ‘12
  • 29. 1. General layout Cover image Profile image About the brand Featured tabs history Pinned posts
  • 30. Timeline provides customization for General layout Profile photo About section Tabs & apps Pinned posts Display location of apps No auto refresh upon liking No more default landing tabs More app space Same app rules Great examples no promotions in the header image
  • 31. 2. Cover and profile image • No more 520px high profile image on the left  square • No more image-grid above the timeline • Header image can not be used for promotional purposes, fangating, contest referral or even contact
  • 32. 32 3. Tabs old Apps & tabs location Featured apps / tabs (4 max) Other tabs hidden here
  • 33. 33 4. Fangating • A custom ‘Default landing tab’ will no longer work • ‘Welcome’ is just another tab • No auto-redirect after liking a page • Still detection if you liked the page or not. Fangating will no longer work
  • 34. 34 5. Apps Full 810px for content vs. 520px previously No change in app rules Entire websites can be pushed in this space  no fundamental redesign of websites. Higher resemblance between Facebook and original website
  • 35. 35 ‘Highlight’ posts to give them the full width of the facebook container.
  • 36. ‘pin’ posts, these posts stay at the top of the feed for 7 days
  • 37. 37 Important things of note while creating a page Choose a cover image Add brand description and information Feature important apps Pin ‘top’ or ‘important’ posts ‘Highlight’ important events Clean up the wall Insert the back catalog of the brand + reconstruct history Remove the ‘fangate’ Adapt tab-content to 810px width Adapt the ‘Welcome’ tab 1 2 3 6 4 5 9 8 10
  • 39. Administrator has to choose whether between two extreme possibilities ( either all or none ). This makes it impossible to assign posting rights to parents for a specific page. There is a approval mechanism in built in the timeline but it also creates problem as administrators have to review each post individually
  • 40. Although according to the Facebook's policy one account can administer unlimited number of pages but personal experiments over the last two weeks suggests : 1. After 40 to 49 pages if they do not have much activity they get automatically deleted from the system without any warnings. 2. After 70 pages you cannot create or administer any new page unless 50% of them have 25 fans.