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Leadership Connections 
How HR deals with C-suite Leadership 
A joint research project from Ipsos MORI and Cirrus
What the recession did to the workplace 
…and what Leaders and HR can do about it
What happened to investing in employees 
2006 
2009 
2011 
2012 
70 
80 
90 
100 
2006 
2009 
2011 
2012 
Motivates employees to work to the highest levels 
Interested in their well-being 
Develops employees to full potential 
Base: UK data from Ipsos RED database: 2006 (3013), 2009 (4108), 2011 (4001), 2012 (4000). 
The company…
And what happened to how we manage them? 
2006 
2009 
2011 
2012 
70 
80 
90 
100 
2006 
2009 
2011 
2012 
Sets a good example 
Delegates effectively 
Effectively organizes work of the team 
Line manager… 
Base: UK data from Ipsos RED database: 2006 (3013), 2009 (4108), 2011 (4001), 2012 (4000).
Comparing the two, the recession has refocused companies’ attention 
2006 
2009 
2011 
2012 
70 
80 
90 
100 
2006 
2009 
2011 
2012 
Investing in employees 
Functional management 
Have we shifted from managing people as people to managing people as resources? 
Base: UK data from Ipsos RED database: 2006 (3013), 2009 (4108), 2011 (4001), 2012 (4000).
So….. 
•Is it sustainable in the longer term? 
•Can companies thrive if their people don’t feel invested in? 
•How can Connected Leadership help and what is the role of HR?
Initial insight into our joint research 
Ipsos MORI’s Captains of Industry and interviews with HRDs
Leadership Connections: Early findings 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
80% 
Being agile 
Creating a shared direction 
Being authentic 
Building teams that 
collaborate 
Involving colleagues in 
decision making 
Most important challenges for Leaders 
HR most effective in 
HR should become more effective in 
Base: 54 face-to-face interviews amongst CEOs of FTSE 350 organisations.
The role of HR 
Mark Stevens | Provident Financial Group 
“Big businesses are good at articulating “the what” that they’re trying to achieve, whether that’s financial or customer target. But they often forget “the how” you achieve those targets where values play a big part – and there’s a role here for HR.” 
Dave Buglass| Tesco Bank 
“HR is probably one of the least agile functions in the world. We as a function have got to be more disruptive, more curious and we've got to be more commercial with what we do” 
Sarah Dickins | Provident Financial Group 
“Because of the rate at which businesses are transforming, I think there’s a really important role for HR to play to make sure that the organisation is ready for that change” 
Quotes from in-depth interviews with senior leaders

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Leadership Connections: How HR deals with C-suite Leadership

  • 1. Leadership Connections How HR deals with C-suite Leadership A joint research project from Ipsos MORI and Cirrus
  • 2. What the recession did to the workplace …and what Leaders and HR can do about it
  • 3. What happened to investing in employees 2006 2009 2011 2012 70 80 90 100 2006 2009 2011 2012 Motivates employees to work to the highest levels Interested in their well-being Develops employees to full potential Base: UK data from Ipsos RED database: 2006 (3013), 2009 (4108), 2011 (4001), 2012 (4000). The company…
  • 4. And what happened to how we manage them? 2006 2009 2011 2012 70 80 90 100 2006 2009 2011 2012 Sets a good example Delegates effectively Effectively organizes work of the team Line manager… Base: UK data from Ipsos RED database: 2006 (3013), 2009 (4108), 2011 (4001), 2012 (4000).
  • 5. Comparing the two, the recession has refocused companies’ attention 2006 2009 2011 2012 70 80 90 100 2006 2009 2011 2012 Investing in employees Functional management Have we shifted from managing people as people to managing people as resources? Base: UK data from Ipsos RED database: 2006 (3013), 2009 (4108), 2011 (4001), 2012 (4000).
  • 6. So….. •Is it sustainable in the longer term? •Can companies thrive if their people don’t feel invested in? •How can Connected Leadership help and what is the role of HR?
  • 7. Initial insight into our joint research Ipsos MORI’s Captains of Industry and interviews with HRDs
  • 8. Leadership Connections: Early findings 0% 10% 20% 30% 40% 50% 60% 70% 80% Being agile Creating a shared direction Being authentic Building teams that collaborate Involving colleagues in decision making Most important challenges for Leaders HR most effective in HR should become more effective in Base: 54 face-to-face interviews amongst CEOs of FTSE 350 organisations.
  • 9. The role of HR Mark Stevens | Provident Financial Group “Big businesses are good at articulating “the what” that they’re trying to achieve, whether that’s financial or customer target. But they often forget “the how” you achieve those targets where values play a big part – and there’s a role here for HR.” Dave Buglass| Tesco Bank “HR is probably one of the least agile functions in the world. We as a function have got to be more disruptive, more curious and we've got to be more commercial with what we do” Sarah Dickins | Provident Financial Group “Because of the rate at which businesses are transforming, I think there’s a really important role for HR to play to make sure that the organisation is ready for that change” Quotes from in-depth interviews with senior leaders