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Britain's infrastructure: Public satisfaction and priorities

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A new Ipsos MORI global infrastructure study which finds the majority of the public think that Britain is not currently doing enough to meet the country’s infrastructure needs. 60% of Britons agree that we are not doing enough as a country to meet our infrastructure needs and 76% are of the view that investment in infrastructure is vital to future economic growth.

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Britain's infrastructure: Public satisfaction and priorities

  1. 1. Britain’s infrastructure Public satisfaction and priorities ben.marshall@ipsos.com chris.rigby@ipsos.com October 2016
  2. 2. 2Deloitte – Public service expectations| August 2016 | FINAL | Methodology • These are the findings of the Global @dvisor Infrastructure Index 2016. In total 18,517 interviews were conducted between 26 August and 9 September 2016 in 26 countries around the world via the Ipsos Online Panel system. • In Britain, the sample was 1,001 adults aged 16-64. Data are weighted to match the profile of the population. • Where results do not sum to 100, this may be due to computer rounding, multiple responses or the exclusion of don't knows or not stated responses. Rounding may also be the reason why combinations e.g. % good differ from the sum of % very good + % fairly good. • Full details are available at www.ipsos- mori.com
  3. 3. 4 33 32 21 7 4 % Very satsified % Fairly satisfied % Neither/nor % Fairly dissatisfied % Very dissatisfied % Don't know Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept I now want you to think about Britain’s infrastructure. By infrastructure I mean things we rely on like road, rail and air networks, utilities such as energy and water, and broadband and other communications. Overall, how satisfied or dissatisfied are you with Britain’s national infrastructure? Q Public lukewarm on Britain’s infrastructure Satisfied Dissatisfied 36% 29%
  4. 4. I now want you to think about [COUNTRY’S] infrastructure. By infrastructure I mean things we rely on like road, rail and air networks, utilities such as energy and water, and broadband and other communications. Overall, how satisfied or dissatisfied are you with [COUNTRY’S] national infrastructure? Q Just above global average 33 63 57 54 47 45 42 40 36 36 36 36 33 33 32 32 29 27 27 25 24 22 21 19 16 11 10 Global Saudi Arabia India Germany China France Japan Chile Great Britain Peru Poland USA Australia Canada Sweden Turkey Mexico Columbia South Africa Spain Argentina Belgium Russia South Korea Italy Brazil Hungary % very/fairly satisfied Base: 18,517 adults (online), 26 Aug-9 Sept
  5. 5. Comparison vs GCI Japan Germany France GB Spain USA South Korea Canada AustraliaSweden Belgium Italy Saudi Arabia Russia China Chile Hungary Turkey Poland Mexico South Africa Brazil India Colombia Argentina Peru 0% 10% 20% 30% 40% 50% 60% 70% 3.5 4 4.5 5 5.5 6 6.5 The World Economic Forum’s Global Competitiveness Report 2015-2016 “assesses the competitiveness landscape of 140 economies, providing insight into the drivers of their productivity and prosperity.” The chart below shows the GCI rating for infrastructure (1-7 where 7=best) plotted against the % very/fairly satisfied with national infrastructure from our survey. Global Competitiveness Index – Infrastructure %Very/fairlysatisfied Base: 18,517 adults (online), 26 Aug-9 Sept http://reports.weforum.org/global-competitiveness-report-2015-2016/competitiveness-rankings
  6. 6. These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… Q Variation in ratings of different types 76 75 59 59 49 43 42 30 27 27 16 14 34 34 44 47 34 35 59 55 Water supply and sewerage Airports Motorway/major roads High speed broadband Local road network Rail (train/stations) Energy-generation infrastructure Nuclear to generate energy New housing supply Flood defences % Very/fairly good % Fairly/very poor Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  7. 7. 7Deloitte – Public service expectations| August 2016 | FINAL | Transport • Three-quarters of the public, 75%, rate airports positively. • The public are more positive about the motorway/major road network than the local road network • Ratings are worst for rail infrastructure (track/stations); despite slightly higher levels of ‘don’t know’ relative to roads, a higher proportion rate rail infrastructure negatively.
  8. 8. 16 59 11 3 11 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… Airports Q Airports – positive ratings Good Poor 75% 14%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  9. 9. 9 50 25 9 7 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… The motorway/major road network Q The SRN – 6 in 10 are positive Good Poor 59% 34%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  10. 10. 5 44 28 16 6 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… The local road network Q Local roads – half are positive Good Poor 49% 44%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  11. 11. 5 38 30 16 10 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… Rail infrastructure – track/stations Q Rail – more negative than positive Good Poor 43% 47%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  12. 12. 12Deloitte – Public service expectations| August 2016 | FINAL | Housing supply • 59% of the public rate new housing supply as fairly or very poor in Britain. • This includes 27% rating this as very poor. • Other Ipsos MORI research has found a strong conviction that housing supply is inadequate in terms of quantity and quality.
  13. 13. 4 23 31 27 14 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… New housing supply Q Housing supply – 6 in 10 are negative Good Poor 27% 59%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  14. 14. 14Deloitte – Public service expectations| August 2016 | FINAL | Environment & energy • The public are more negative than positive about flood defences by a margin of 2:1. • 42% are positive about energy- generation infrastructure (excluding nuclear), but 34% are negative, and 24% say they don’t know. • Even more, 34%, do not offer an opinion on nuclear infrastructure but, among those who do, the balance is more negative than positive.
  15. 15. 3 25 38 17 18 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… Flood defences Q Flood defences – public negative by 2:1 Good Poor 27% 55%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  16. 16. 6 37 26 8 24 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… Energy-generation infrastructure (excluding nuclear) Q Non-nuclear energy – views more mixed Good Poor 42% 34%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  17. 17. 5 26 25 11 34 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… Nuclear infrastructure to generate energy Q Nuclear – a third don’t know Good Poor 30% 35%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  18. 18. 18Deloitte – Public service expectations| August 2016 | FINAL | Other utilities • 20% rate water supply and sewerage as very good, with a further 55% judging it fairly good. • This makes this the top-rated infrastructure in Britain (although only just above airports). • Broadband attracts worse ratings although the 34% very/fairly poor compares to 59% very/fairly good.
  19. 19. 20 55 13 3 8 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… Water supply and sewerage Q Water supply etc. – ‘good’ by more than 4:1 Good Poor 76% 16% Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  20. 20. 11 48 23 11 7 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB… High speed broadband Q Broadband – more positive than negative Good Poor 59% 34%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  21. 21. Q Rail infrastructure weaker vs other G8 These next questions are about different types of infrastructure. Please indicate how good or poor you rate the current quality of each one in [COUNTRY]… Rail infrastructure – track/stations % very/fairly good 44 76 64 64 58 57 55 53 53 52 51 49 48 46 43 43 43 37 37 35 34 33 27 26 23 22 18 Global China South Korea India Russia Japan France Turkey Germany Saudi Arabia USA Spain Australia Canada Belgium Great Britain Chile Poland South Africa Sweden Argentina Peru Italy Mexico Brazil Hungary Columbia Base: 18,517 adults (online), 26 Aug-9 Sept
  22. 22. Q But new housing supply weakest These next questions are about different types of infrastructure. Please indicate how good or poor you rate the current quality of each one in [COUNTRY]… New housing supply % very/fairly good 41 60 59 59 58 57 56 51 49 49 48 45 42 40 39 38 38 35 33 29 29 28 27 27 26 26 12 Global USA China Columbia India Saudi Arabia Turkey Chile Australia Canada France Belgium Japan South Korea Hungary Russia Peru Mexico Poland South Africa Germany Italy Argentina Great Britain Brazil Spain Sweden Base: 18,517 adults (online), 26 Aug-9 Sept
  23. 23. 23Deloitte – Public service expectations| August 2016 | FINAL | Attitudes • 60% agree that ‘we are not doing enough to meet our infrastructure needs’, while 70% are of the view that investment in infrastructure is vital to future economic growth. • Twice as many are comfortable with the idea of foreign investment in new infrastructure (42% against 20%) if it means that projects can be delivered more quickly. • At the same time, though, 67% justify delays to infrastructure projects if it means that local communities’ views can be heard properly.
  24. 24. To what extent do you agree or disagree…? Q Attitudes push in different directions 76 67 60 48 42 2 6 8 12 20 Investing in infrastructure is vital to GB's future economic growth Local communities' views on plans for infrastructure should be heard properly, even if it means delays As a country we are not doing enough to meet our infrastructure needs GB has a poor record at getting national infrastructure projects right I'm fine with foreign investment in new infrastructure in GB if it means it gets built more quickly % Strongly/tend to agree % Strongly/tend to disagree Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  25. 25. 21 39 22 6 2 10 % Strongly agree % Tend to agree % Neither/nor % Tend to disagree % Strongyl disagree % Don't know To what extent do you agree or disagree…? As a country we are not doing enough to meet our infrastructure needs Q Sense that not doing enough Agree Disagree 60% 8%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  26. 26. 36 40 14 21 7 % Strongly agree % Tend to agree % Neither/nor % Tend to disagree % Strongly disagree % Don't know To what extent do you agree or disagree…? Investing in infrastructure is vital to GB’s future economic growth Q Infrastructure vital to growth Agree Disagree 76% 2%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  27. 27. 14 34 27 10 2 13 % Strongly agree % Tend to agree % Neither/nor % Tend to disagree % Strongly disagree % Don't know To what extent do you agree or disagree…? GB has a poor record at getting national infrastructure projects right Q By 4:1 we have a poor record Agree Disagree 48% 12%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  28. 28. 23 44 19 5 1 8 % Strongly agree % Tend to sagree % Neither/nor % Tend to disagree % Strongly disagree % Don't know To what extent do you agree or disagree…? Local communities’ views on plans for infrastructure should be heard properly, even if it means delays Q Local views matter Agree Disagree 67% 6%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  29. 29. 12 30 27 14 6 11 % Very satsified % Fairly satisfied % Neither/nor % Fairly dissatisfied % Very dissatisfied % Don't know To what extent do you agree or disagree…? I’m fine with foreign investment in new infrastructure in GB if it means it gets built more quickly Q Plurality fine with foreign investment Agree Disagree 42% 20%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  30. 30. 30Deloitte – Public service expectations| August 2016 | FINAL | Priorities • Priorities for investment are housing supply (48% choose this from a list), flood defences (45%) and rail infrastructure (44%). • 44% back Government borrowing money to fund investment in better/more infrastructure, with 16% opposed and 40% unsure either way.
  31. 31. 48% 45% 44% 36% 33% 32% 32% 18% 17% 14% 8% 2% 1% New housing supply Flood defences Rail infrastructure - track/stations The local road network Energy-generation infrastructure The motorway/major road network High speed broadband Nuclear infrastructure to generate energy Water supply and sewerage Airports Don’t know Other None of these Which of these types of infrastructure, if any, do you think should be made a priority for investment for GB? Q Housing, flood defence, rail are top priorities Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  32. 32. New housing supply Flood defences Rail infrastructure The local road networkEnergy- generation infrastructure The motorway/ major road network High speed broadband Nuclear infrastructure to generate energy Water supply and sewerage Airports 0% 10% 20% 30% 40% 50% 60% 70% 80% 0% 10% 20% 30% 40% 50% 60% 70% % Priority %Very/fairlygoodSummary: priorities vs ratings Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  33. 33. 10 34 30 12 4 10 % Strongly support % Tend to support % Neither/nor % Tend to oppose % Strongly oppose % Don't know To what extent do you support or oppose the national Government in GB borrowing money to fund the building of more/better infrastructure? Q More support borrowing than don’t Support Oppose 44% 16%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept
  34. 34. Q Relatively more supportive of borrow-to- To what extent do you support or oppose the national Government in [COUNTRY] borrowing money to fund the building of more/better infrastructure? % strongly/tend to support 34 69 48 47 46 45 45 45 44 40 36 35 33 32 32 32 32 31 28 23 23 23 22 22 18 14 13 Global India Argentina Italy China Brazil Peru Columbia Great Britain Chile Australia Germany South Africa Belgium Poland Saudi Arabia Canada USA Sweden Mexico Russia Turkey France Spain Hungary South Korea Japan Base: 18,517 adults (online), 26 Aug-9 Sept build
  35. 35. Summary Public accept case for investment in infrastructure. Wide variation in ratings of different types of infrastructure: new housing supply and rail among top priorities (new housing supply is especially weak by global standards). Public more comfortable than not with idea of foreign investment if it speeds progress. But also resistant to compromising proper hearing of local communities’ views.
  36. 36. Further information ben.marshall@ipsos.com chris.rigby@ipsos.com Ipsos MORI Infrastructure Ipsos MORI Infrastructure works with infrastructure leaders to provide community, customer, and stakeholder insights, supporting infrastructure design, delivery and marketing.

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