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Shore West Financial Group -
Small Business Forum
Digital Disruption and Mobile – So
What’s That Mean?
September 24, 2013
iPad Common Scenario / Question Survey
9/24/2013 2Don Tomoff | Invenio Advisors LLC
 36 question multiple-
choice survey
 Access the survey at
http://bit.ly/invenio-
ipad-use-survey
 A quick way to gauge
your knowledge level
(and identify
opportunities…)
9/24/2013 Don Tomoff | Invenio Advisors LLC 3
0%
10%
20%
30%
40%
50%
60%
70%
Basic Intermediate Advanced
Percentage
Question Level
iPad Questionnaire Response Summary
Yes No Maybe?
Questions Classified As Basic
9/24/2013 Don Tomoff | Invenio Advisors LLC 4
Count of Response
Yes No Maybe?
02. Stay abreast on the news 91% 6% 3%
01. Save articles to read later 76% 18% 6%
26. Managing multiple email accounts 74% 14% 11%
23. Reviewing settings on iPad - key things to know 60% 26% 14%
06. Take handwritten notes and backup to the cloud 60% 34% 6%
09. Use the iPad as your social media hub 57% 26% 17%
17. Grab screenshots and mark up for presentation, or documentation purposes 32% 53% 15%
12. Trick - Create a home page in Safari on the iPad 26% 60% 14%
32. Sync Safari bookmarks across devices using iCloud 20% 54% 26%
33. PDF's - what is the difference between using iBooks or a PDF document ma 18% 47% 35%
Grand Total 52% 34% 15%
Forrester Research – “Digital Disruption”
9/24/2013 Don Tomoff | Invenio Advisors LLC 5
5 Years – Apple vs Blackberry
9/24/2013 Don Tomoff | Invenio Advisors LLC 6
Michael Capellas Keynote
(IMA KSU Accounting Conf – 4/26/13;
“Emerging Technologies: Framing US
Global Competitiveness”)
“Notice that in the trends discussed,
mobile did not get mentioned once.
Mobile is old news, it is ubiquitous.
It is expected that everything is
available in a mobile setting…”
9/24/2013 Don Tomoff | Invenio Advisors LLC 7
Observations…
9/24/2013 Don Tomoff | Invenio Advisors LLC 8
Observations…
9/24/2013 Don Tomoff | Invenio Advisors LLC 9
Observations…
9/24/2013 Don Tomoff | Invenio Advisors LLC 10
Observations…
9/24/2013 Don Tomoff | Invenio Advisors LLC 11
How Big Is Mobile?
9/24/2013 Don Tomoff | Invenio Advisors LLC 12
How Big Is Mobile?
9/24/2013 Don Tomoff | Invenio Advisors LLC 13
How Big Is Mobile?
9/24/2013 Don Tomoff | Invenio Advisors LLC 14
How Big Is Mobile?
9/24/2013 Don Tomoff | Invenio Advisors LLC 15
http://www.kpcb.com/insights/2013-internet-trends
So How Do You Start Moving
Your Organization Through
This?
9/24/2013 Don Tomoff | Invenio Advisors LLC 16
Change - Executive Quote
“We are trying to push things, but not for the
sake of pushing--my simple philosophy is: life is
change; therefore, you're either getting better or
you're getting worse. So, we continue to strive,
analyze, strive, analyze. Makes life fun to be
honest.”
9/24/2013 Don Tomoff | Invenio Advisors LLC 17
So How To Approach Change?
9/24/2013 Don Tomoff | Invenio Advisors LLC 18
Area Description Current Oppor
Awareness / Training Skills gap identification, ongoing training
service offering
5 8
Simplify Process simplification, data analysis and
discovery, and business intelligence and
reporting dashboards
3 8
Streamline Streamline existing processes - workflow
processes, information management
(capture, storage, access and retrieval),
and digital document preparation and
environment management
3 8
Leverage Leverage technology and pragmatic
thinking to increasingly improve
productivity; digital and mobile capabilities,
awareness of existing technologies,
maximize effectiveness of change efforts
1 4
Mobile Strategy OR Business Strategy?
Mobile Strategy? You Need a Business Strategy.
Brian Katz; May 6, 2013, InfoWorld.com
“The strategy of your company is quite
simply to do whatever it is your company
does -- better, faster, and more efficiently,
so you can make more profit this year than
last year… Everything else is built around it,
including your mobile strategy.”
9/24/2013 19Don Tomoff | Invenio Advisors LLC
What Is Your Competition Doing?
9/24/2013 20Don Tomoff | Invenio Advisors LLC
Mobile - Opportunities
 Flexible connectivity – email, calendar, etc.
 Data Repository – In Your Hands
 Information Access – Leverage Cloud, etc.
 Mobile Commerce (social / mobile / local
enablement)
 Create Competitive Advantage /
Differentiator
 Bring Your Own Device (BYOD) Trend
9/24/2013 21Don Tomoff | Invenio Advisors LLC
Opportunities?
9/24/2013 Don Tomoff | Invenio Advisors LLC 22
Opportunities?
9/24/2013 Don Tomoff | Invenio Advisors LLC 23
YES!
Mobile - Challenges
 Bring Your Own Device (BYOD) Trend
 Security!
 State of Digital Readiness
 Solution Development? “Do I need an app?”
 Workflow Process Change (change is tough)
9/24/2013 24Don Tomoff | Invenio Advisors LLC
How to Start?
 Jump in – you won’t know until you go…
 Move towards digital…
 What do our customers want?
 How can we improve our service?
 What internal process “bottlenecks” can be
solved with instant information access?
 Engage your team!
9/24/2013 Don Tomoff | Invenio Advisors LLC 25
How to Start?
"I don't look to jump over 7-foot
bars: I look around for 1-foot
bars that I can step over." ~
Warren Buffett
9/24/2013 Don Tomoff | Invenio Advisors LLC 26
Key Takeaways
 Mobile is changing everything
– The Mobile Mindshift – Forrestor
– “…People expect, then demand, service on the
device…”
 Start small…but start!
– “The only thing worse than starting something and
failing…is not starting something.” Seth Godin
 Tablets are not going away
– Sorry, Blackberry: Tablets Won’t be Dead in 5 Years
• Forrestor blog, 5/2/2013
9/24/2013 27Don Tomoff | Invenio Advisors LLC
Questions
Contact Information:
Donald R. Tomoff, CPA, MBA
Director
Invenio Advisors LLC (Overview)
P 440-879-8632
E don@invenioadvisorsllc.com
9/24/2013 28Don Tomoff | Invenio Advisors LLC

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SWFG-SmallBusinessForum-Digital-Disruption

  • 1. Shore West Financial Group - Small Business Forum Digital Disruption and Mobile – So What’s That Mean? September 24, 2013
  • 2. iPad Common Scenario / Question Survey 9/24/2013 2Don Tomoff | Invenio Advisors LLC  36 question multiple- choice survey  Access the survey at http://bit.ly/invenio- ipad-use-survey  A quick way to gauge your knowledge level (and identify opportunities…)
  • 3. 9/24/2013 Don Tomoff | Invenio Advisors LLC 3 0% 10% 20% 30% 40% 50% 60% 70% Basic Intermediate Advanced Percentage Question Level iPad Questionnaire Response Summary Yes No Maybe?
  • 4. Questions Classified As Basic 9/24/2013 Don Tomoff | Invenio Advisors LLC 4 Count of Response Yes No Maybe? 02. Stay abreast on the news 91% 6% 3% 01. Save articles to read later 76% 18% 6% 26. Managing multiple email accounts 74% 14% 11% 23. Reviewing settings on iPad - key things to know 60% 26% 14% 06. Take handwritten notes and backup to the cloud 60% 34% 6% 09. Use the iPad as your social media hub 57% 26% 17% 17. Grab screenshots and mark up for presentation, or documentation purposes 32% 53% 15% 12. Trick - Create a home page in Safari on the iPad 26% 60% 14% 32. Sync Safari bookmarks across devices using iCloud 20% 54% 26% 33. PDF's - what is the difference between using iBooks or a PDF document ma 18% 47% 35% Grand Total 52% 34% 15%
  • 5. Forrester Research – “Digital Disruption” 9/24/2013 Don Tomoff | Invenio Advisors LLC 5
  • 6. 5 Years – Apple vs Blackberry 9/24/2013 Don Tomoff | Invenio Advisors LLC 6
  • 7. Michael Capellas Keynote (IMA KSU Accounting Conf – 4/26/13; “Emerging Technologies: Framing US Global Competitiveness”) “Notice that in the trends discussed, mobile did not get mentioned once. Mobile is old news, it is ubiquitous. It is expected that everything is available in a mobile setting…” 9/24/2013 Don Tomoff | Invenio Advisors LLC 7
  • 8. Observations… 9/24/2013 Don Tomoff | Invenio Advisors LLC 8
  • 9. Observations… 9/24/2013 Don Tomoff | Invenio Advisors LLC 9
  • 10. Observations… 9/24/2013 Don Tomoff | Invenio Advisors LLC 10
  • 11. Observations… 9/24/2013 Don Tomoff | Invenio Advisors LLC 11
  • 12. How Big Is Mobile? 9/24/2013 Don Tomoff | Invenio Advisors LLC 12
  • 13. How Big Is Mobile? 9/24/2013 Don Tomoff | Invenio Advisors LLC 13
  • 14. How Big Is Mobile? 9/24/2013 Don Tomoff | Invenio Advisors LLC 14
  • 15. How Big Is Mobile? 9/24/2013 Don Tomoff | Invenio Advisors LLC 15 http://www.kpcb.com/insights/2013-internet-trends
  • 16. So How Do You Start Moving Your Organization Through This? 9/24/2013 Don Tomoff | Invenio Advisors LLC 16
  • 17. Change - Executive Quote “We are trying to push things, but not for the sake of pushing--my simple philosophy is: life is change; therefore, you're either getting better or you're getting worse. So, we continue to strive, analyze, strive, analyze. Makes life fun to be honest.” 9/24/2013 Don Tomoff | Invenio Advisors LLC 17
  • 18. So How To Approach Change? 9/24/2013 Don Tomoff | Invenio Advisors LLC 18 Area Description Current Oppor Awareness / Training Skills gap identification, ongoing training service offering 5 8 Simplify Process simplification, data analysis and discovery, and business intelligence and reporting dashboards 3 8 Streamline Streamline existing processes - workflow processes, information management (capture, storage, access and retrieval), and digital document preparation and environment management 3 8 Leverage Leverage technology and pragmatic thinking to increasingly improve productivity; digital and mobile capabilities, awareness of existing technologies, maximize effectiveness of change efforts 1 4
  • 19. Mobile Strategy OR Business Strategy? Mobile Strategy? You Need a Business Strategy. Brian Katz; May 6, 2013, InfoWorld.com “The strategy of your company is quite simply to do whatever it is your company does -- better, faster, and more efficiently, so you can make more profit this year than last year… Everything else is built around it, including your mobile strategy.” 9/24/2013 19Don Tomoff | Invenio Advisors LLC
  • 20. What Is Your Competition Doing? 9/24/2013 20Don Tomoff | Invenio Advisors LLC
  • 21. Mobile - Opportunities  Flexible connectivity – email, calendar, etc.  Data Repository – In Your Hands  Information Access – Leverage Cloud, etc.  Mobile Commerce (social / mobile / local enablement)  Create Competitive Advantage / Differentiator  Bring Your Own Device (BYOD) Trend 9/24/2013 21Don Tomoff | Invenio Advisors LLC
  • 22. Opportunities? 9/24/2013 Don Tomoff | Invenio Advisors LLC 22
  • 23. Opportunities? 9/24/2013 Don Tomoff | Invenio Advisors LLC 23 YES!
  • 24. Mobile - Challenges  Bring Your Own Device (BYOD) Trend  Security!  State of Digital Readiness  Solution Development? “Do I need an app?”  Workflow Process Change (change is tough) 9/24/2013 24Don Tomoff | Invenio Advisors LLC
  • 25. How to Start?  Jump in – you won’t know until you go…  Move towards digital…  What do our customers want?  How can we improve our service?  What internal process “bottlenecks” can be solved with instant information access?  Engage your team! 9/24/2013 Don Tomoff | Invenio Advisors LLC 25
  • 26. How to Start? "I don't look to jump over 7-foot bars: I look around for 1-foot bars that I can step over." ~ Warren Buffett 9/24/2013 Don Tomoff | Invenio Advisors LLC 26
  • 27. Key Takeaways  Mobile is changing everything – The Mobile Mindshift – Forrestor – “…People expect, then demand, service on the device…”  Start small…but start! – “The only thing worse than starting something and failing…is not starting something.” Seth Godin  Tablets are not going away – Sorry, Blackberry: Tablets Won’t be Dead in 5 Years • Forrestor blog, 5/2/2013 9/24/2013 27Don Tomoff | Invenio Advisors LLC
  • 28. Questions Contact Information: Donald R. Tomoff, CPA, MBA Director Invenio Advisors LLC (Overview) P 440-879-8632 E don@invenioadvisorsllc.com 9/24/2013 28Don Tomoff | Invenio Advisors LLC