Your Challenge The business does not view IT as a strategic partner. Many CIOs are not invited to participate in organization-wide strategic planning and decision making. The organization turns to shadow IT because they do not communicate with IT. Organizations can’t get the budget for a Business Relationship Manager (BRM). Our Advice Critical Insight Successful relationships drive successful IT organizations. For every 10% increase in relationship satisfaction, your business satisfaction with IT increases by 10%. 64% of CEOs believe that IT’s understanding of business goals needs improvement. How you structure business relationship management will dictate how it functions. Build detailed job descriptions and process activities for your BRM to drive value. Impact and Result Create a custom organizational structure with a BRM organizational design, job description and competencies, task descriptions, and job evaluation criteria. Use our customizable presentation guide and talk track to build understanding and validate business partner feedback from the CIO Business Vision survey. Align and prioritize your efforts based on the results. Implement a job shadowing program easily with our step-by-step deliverables and templates, including emails, checklists, goals, and results update templates.