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THEMOSTWIDELYUSED
ALARMNOTIFICATIONPLATFORM
ININDUSTRYANDIIoT
Copyright © 2018 WIN-911 Software. All rights reserved.
Steven Rivas
Product Manager
512-646-8201
steven.rivas@win911.com
Copyright © 2016 WIN-911 Software. All rights reserved.
WIN-911 Value Proposition
Notifications Made Easy
Copyright © 2018 WIN-911 Software. All rights reserved.
3
Industries
Typical Notification Process
Copyright © 2018 WIN-911 Software. All rights reserved.
Alarm
Occur
s
Who? When? How?
Did they respond?Issue Resolution Wait…
WIN-911 Notification Process
Copyright © 2018 WIN-911 Software. All rights reserved.
Alarm
Occurs
Resolution
Notifications Made Easy
- Management
- Supervisor
-Engineer
-Quality Control
Faster Response
Reduced Downtime
-Security
-First Responders
Improved Planning of
System Upgrades
Increase System
Efficiency
Alert in Event of
Emergency
Deliver the right notification to the right person at the right time
Notification Eco System
Copyright © 2018 WIN-911 Software. All rights reserved.
-Maintenance
-Technician
WIN-911 is a system of modular components working together to
provide alarm notification and information access.
Data Sources – manage alarm and data points and
interaction with SCADA
Dispatcher – logic engine driving strategic notification.
(Tactics and Strategies)
Notifiers – manage contact points and interaction with
notification providers; handle interaction with end user at
runtime (e.g. Email via SMTP and IMAP/POP3)
WIN-911 Overview
1
1
2
2
3
3
Web Studio
Data Source
Dispatcher
Reporting
Voice
Email
SMS
Mobile-911
Integration w/ Web Studio
Callout Escalation
Notification
Copyright © 2017 WIN-911 Software. All rights
WIN-911 Overview
Web Studio Integration
Subscription/Filter Based Alarming
• Alarm imports are not required
• Filter on specific Alarm Properties
• Dynamically receive new alarms
WIN-911 Direct Connect Advantages
• Alarms are configured and maintained in
Web Studio
• Remote Connections
• Monitor Multiple Projects
Remote Interaction
• Acknowledge Alarms
• Request Alarms
• Request Alarm Reports
Localization
• Alarms are delivered in the
native SCADA language
• WIN-911 UI localized in 9
languages
Copyright © 2017 WIN-911 Software. All rights reserved.
Alarm Subscriptions
Dispatcher / Escalation
Polices for
WHEN to
take action
Alarms trigger Strategies utilize Tactics
Callout List
or ACTION
WHAT
Happened
Strategies & Tactics
Strategies
Event Triggers and
Actions
List of alarm Conditions and the Action WIN-911 should
take when the Condition is met.
• Standard Configuration
• Delays
• Retries
• Flexibility
• Add – Remove –
Reorder
• Contacts
• Standardized
• Same for all notifiers
Basic Tactics
Copyright © 2016 WIN-911 Software. All rights reserved.
Notification Workflows
Drag and drop workflow creation
Dynamic alarm escalation scenarios using Roles and Labels
Advanced Tactics
Copyright © 2017 WIN-911 Software. All rights reserved.
Configuration
• Outlook style calendar
• Predefined schedules
• Create complex rolling
schedules, shift schedules,
holiday schedules
Utilization
• Assign to a user’s notification
method
• Used for decision making in an
Advanced Tactic
Schedules
VoIP & Analog
Calling
16
Copyright © 2018 WIN-911 Software. All rights reserved.
Two-Way Notification Methods
Live Demo
OnlineResources
THEMOSTWIDELYUSED
ALARMNOTIFICATIONPLATFORM
ININDUSTRYANDIIoT
Copyright © 2018 WIN-911 Software. All rights reserved.
Steven Rivas
Product Manager
512-646-8201
steven.rivas@win911.com
Sales Inquiries:
1-800-331-8740
sales@win911.com

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Alarm Notifications with WIN-911 NOW Available for InduSoft Web Studio - WIN-911 Presentation

  • 1. THEMOSTWIDELYUSED ALARMNOTIFICATIONPLATFORM ININDUSTRYANDIIoT Copyright © 2018 WIN-911 Software. All rights reserved. Steven Rivas Product Manager 512-646-8201 steven.rivas@win911.com
  • 2. Copyright © 2016 WIN-911 Software. All rights reserved. WIN-911 Value Proposition Notifications Made Easy
  • 3. Copyright © 2018 WIN-911 Software. All rights reserved. 3 Industries
  • 4. Typical Notification Process Copyright © 2018 WIN-911 Software. All rights reserved. Alarm Occur s Who? When? How? Did they respond?Issue Resolution Wait…
  • 5. WIN-911 Notification Process Copyright © 2018 WIN-911 Software. All rights reserved. Alarm Occurs Resolution Notifications Made Easy
  • 6. - Management - Supervisor -Engineer -Quality Control Faster Response Reduced Downtime -Security -First Responders Improved Planning of System Upgrades Increase System Efficiency Alert in Event of Emergency Deliver the right notification to the right person at the right time Notification Eco System Copyright © 2018 WIN-911 Software. All rights reserved. -Maintenance -Technician
  • 7. WIN-911 is a system of modular components working together to provide alarm notification and information access. Data Sources – manage alarm and data points and interaction with SCADA Dispatcher – logic engine driving strategic notification. (Tactics and Strategies) Notifiers – manage contact points and interaction with notification providers; handle interaction with end user at runtime (e.g. Email via SMTP and IMAP/POP3) WIN-911 Overview
  • 8. 1 1 2 2 3 3 Web Studio Data Source Dispatcher Reporting Voice Email SMS Mobile-911 Integration w/ Web Studio Callout Escalation Notification Copyright © 2017 WIN-911 Software. All rights WIN-911 Overview
  • 9. Web Studio Integration Subscription/Filter Based Alarming • Alarm imports are not required • Filter on specific Alarm Properties • Dynamically receive new alarms WIN-911 Direct Connect Advantages • Alarms are configured and maintained in Web Studio • Remote Connections • Monitor Multiple Projects Remote Interaction • Acknowledge Alarms • Request Alarms • Request Alarm Reports Localization • Alarms are delivered in the native SCADA language • WIN-911 UI localized in 9 languages Copyright © 2017 WIN-911 Software. All rights reserved.
  • 11. Dispatcher / Escalation Polices for WHEN to take action Alarms trigger Strategies utilize Tactics Callout List or ACTION WHAT Happened Strategies & Tactics
  • 12. Strategies Event Triggers and Actions List of alarm Conditions and the Action WIN-911 should take when the Condition is met.
  • 13. • Standard Configuration • Delays • Retries • Flexibility • Add – Remove – Reorder • Contacts • Standardized • Same for all notifiers Basic Tactics
  • 14. Copyright © 2016 WIN-911 Software. All rights reserved. Notification Workflows Drag and drop workflow creation Dynamic alarm escalation scenarios using Roles and Labels Advanced Tactics
  • 15. Copyright © 2017 WIN-911 Software. All rights reserved. Configuration • Outlook style calendar • Predefined schedules • Create complex rolling schedules, shift schedules, holiday schedules Utilization • Assign to a user’s notification method • Used for decision making in an Advanced Tactic Schedules
  • 16. VoIP & Analog Calling 16 Copyright © 2018 WIN-911 Software. All rights reserved. Two-Way Notification Methods
  • 19. THEMOSTWIDELYUSED ALARMNOTIFICATIONPLATFORM ININDUSTRYANDIIoT Copyright © 2018 WIN-911 Software. All rights reserved. Steven Rivas Product Manager 512-646-8201 steven.rivas@win911.com Sales Inquiries: 1-800-331-8740 sales@win911.com

Notas do Editor

  1. Technician can respond faster and reduce downtime Engineer has visibility of the system and can plan for future upgrades Address failure points Perform quality control on the process Management has visibility of the system Flexibility to change scheduling Notified if alarms aren’t responded to Security Alerted in case of emergency Also can directly tie into Emergency services (ties back to New Zealand application)
  2. Strategies and tactics can be difficult to understand for a new user Alarm occurs A strategies is executed and decides what actions to take A callout list “Tactic” is launched from the strategy
  3. Strategy Policies for when to take action Example Alarm System Check is active what happens when this occurs? Execute a certain callout list
  4. Easily configure delays and retries from Basic Tactic screen Quickly add, remove, and reorder contacts All alarm notification methods will follow notify out of the same notification queue
  5. Tactics are workflow callout lists To create any tactic Basic or advanced, you must know who you want to notify when an event occurs In the example on this slide, an event happens and some strategy calls the tactic shown Check if the Tag/block is called “WTP Storage Tank Alarms” If not end tactic If yes, check if it has a severity above 750 If not wait 10 minutes and contact the WTP operators If the severity is greater than 750 immediately contact WTP operators and the mangers
  6. Schedules Configure using an outlook type calendar Utilization This tab is used to see if any WIN-911 item (schedule, role, label, contact, etc.) is used elsewhere Utilization is helpful if you wish to add/delete items, so you can see where the item is used