Digital Contact Tracing for COVID19

1. #ProductThinking WEBINAR Digital Contact Tracing (DCT) for COVID-19 Automate your workplace pandemic response www.imaginea.com Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 0

2. 1 1. COVID-19 and the need for a digital response 2. Digitizing your pandemic response 3. DCT : Make it work for you 4. Imaginea framework 5. Q&A Agenda Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved.

3. Speakers Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 2 Rishav Verma Head, Data Engineering Practice Hyderabad, TS, India Suresh Babu Chief Revenue Oﬃcer Mountain View, CA, USA

6. Getting back to ‘normal’ Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. Who to transition ▪ Workforce criticality ▪ Extent of remote work possible ▪ Employee risk exposure Ensuring employee safety at work ▪ Safety standards and social distancing norms ▪ Ability to mitigate breakouts ▪ Personalized triggers / communication Minimizing business risk ▪ Documented digital evidence ▪ Real-time reporting of organization’s health ▪ Regulatory compliance Digital Screening Digital Contact Tracing / Personalized Alerts Digital Trail / Real-time Reporting 5

7. What your ‘Pandemic Response’ should look like Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. Get employees back to work safely Prevent new outbreaks -DCT- Minimize workplace spread -DCT- Enterprise Risk Assess employee risk Risk Assessment Risk Management Risk Mitigation 6

8. Options – some better than the others Private and confidential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 7 Manual Manual + Digital Digital & Automated Digital Faster data gathering but slower insights, decisioning and speed of response Efficiency in data gathering and analytics, but slow and potentially inaccurate response Slow, expensive, labor intensive process. Inherent inaccuracies, inefficiencies and risk. Fast, accurate, efficient and cost effective

9. Pandemic response: Solution components Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 8 Single enterprise view Compliance & reporting Digital screening Digital contact tracing (DCT)

11. Digital response : The promise and the challenges Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. The promise ▪ Digitize and automate your pandemic response ▪ Technology uses existing data in enterprise applications that helps identify contacts of afflicted personnel ▪ Targeted approach with personalized alerts ▪ Automated insights powered by data Challenges ▪ Privacy and civil-liberty concerns ▪ How to build a technology platform in a short period of time before things reopen ▪ Complexity that exists while integrating with existing enterprise systems 10

12. What businesses need today? Digital contact tracing privacy preserving contact tracing via our own mobile app and using data from other enterprise systems Integration with enterprise & public data sources 4 Risk Assessment Through employee surveys, mobile history and risk prediction score Reporting for Enterprise Risk mitigation 32 Comprehensive global view of the organization from COVID perspective 1 Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 11

13. Use what you have! MOBILE TRACING TOOLS DATA FROM ENTERPRISE SYSTEM Apple Google PEPP-PT DP3T HRM PeopleSoft, Workday Facilities Management Hippo CMMS, Upkeep ITSM ServiceNOW, BMC Remedy Active Directory Oﬃce 365, Google HRM PeopleSoft, Workday Enterprise Intranet Enterprise Social Network Mobile Apps ENTERPRISE INTEGRATION Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 12

14. Is this OK? Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. Equal Employment Opportunity Commission (EEOC): Allows employers to survey employees and assess risk https://www.eeoc.gov/laws/guidance/pandemic-preparedness-workplace-and-americans-disabili ties-act Health & Human Services (HHS): Addresses employer right to request for health-related information https://www.hhs.gov/hipaa/for-individuals/employers-health-information-workplace/index.html Center for Disease Control (CDC): Lists HIPAA exceptions for Public Health priorities https://www.cdc.gov/phlp/publications/topic/hipaa.html Occupational Safety & Health Administration (OSHA): Guidance to employers on classifying employees into risk bands https://www.osha.gov/SLTC/covid-19/hazardrecognition.html 13

16. Contact tracing: Techniques 1 INTERVIEWS Slow & mostly ineffective 2 LOCATION TRACKING Users forfeit their location history 3 PRIVACY PRESERVING PROXIMITY TRACING - DP3T Preserves privacy and lends to enterprise automation 1. SDK for Android and iOS 2. Apple and Google contact tracing apps also use the same protocol 3. Decentralized and encrypted Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 15

17. DP3T to contact trace at the workplace Private and confidential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 16 Vincent meets Dania in the office Their phones exchange anonymous identifier beacons Vincent is diagnosed as COVID-19 positive Apps can only get this information via user consent This information can be analyzed with integrations to your Enterprise Systems to create an accurate picture Contacts can be warned automatically Few days later …

18. Combine DP3T with enterprise systems and third-party apps Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 17 • Contact Tracing • Mobile device • Facilities Management System • CCTV • Geo-location • Self identiﬁcation • Alerting • Email • Phone • App

20. Why a framework? Heavily customizable per enterprise needs Need to integrate data from diverse sources from within an enterprise 54 Newer regulations / processes help mitigate and manage the outbreak New information from health agencies help re-factor risk assessment 32 Rapidly Evolving risk factors such as hot spots are built-back into the risk model 1 Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 19

21. Customizable employee digital screening ▪ Understand employee risk exposure using a simple screening questionnaire ▪ Prebuilt surveys are based on CDC guidelines and Imaginea research ▪ The questionnaire is customizable by region, department, function, LOB and more

22. Comprehensive Global View ▪ Customizable view of the enterprise broken down by region, department, function, LOB and more ▪ Immediate alerts for key incidents ▪ Role-based views and access

23. Employee risk assessment LOW RISK EMPLOYEES MEDIUM RISK EMPLOYEES HIGH RISK EMPLOYEES ▪ Afflicted and recovered from COVID-19 ▪ Tested for an anti-bodies and tested positive ▪ Negative on CDC prescribed underlying medical conditions ▪ Desk job ▪ Demographics : Below 35 ▪ Tested for COVID-19 and tested negative ▪ Tested for anti-bodies and tested positive ▪ Followed social distancing guidelines diligently – self questionnaire + mobile data ▪ Desk with some field ▪ Demographics : 35 to 55 ▪ Traveled to high intensity COVID areas in the last 30 days – NYC, NOLA, Bay Area etc. ▪ Did not follow social distancing guidelines – self questionnaire + mobile data ▪ Came in contact with COVID positive patients in the last 30 days ▪ Field personnel ▪ Demographics : Over 55 Private and confidential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 22

24. DCT & personalized communication ▪ Contact notification is directly built into the identification system, so those who are identified are automatically notified ▪ Enable precise one-on-one alerts verse a blanket closure ▪ Segment and personalize communication by region, risk exposure, function, etc. ▪ Automate communication with your customers Private and confidential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 23

25. Reporting ▪ Digital trail for regulatory compliance ▪ Real-time, automated reporting ▪ Potential worker-compensation claims in certain states

26. Private and confidential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 25 ISV Partnerships (Microsoft, UiPath, Abbyy, Google Cloud, AWS) Accelerators & frameworks Embedded design thinking Technology exploration lab 13 internal IPs by Imaginea Lab 200+ global customers 70 Fortune 500 customers 1500+ Engineers, 75+ Architects 3 state-of-the-art offshore facilities We bring Product Thinking DNA, Entrepreneurial Agility

27. 26 Get in touch Rishav Verma Principal Architect rishav.verma@imaginea.com Suresh Babu Chief Revenue Oﬃcer suresh.babu@imaginea.com Private and conﬁdential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. Vishnu Chundi Vice President, PLS Business vishnu.chundi@imaginea.com

28. Disclaimer This document may contain forward-looking statements concerning products and strategies. These statements are based on management's current expectations and actual results may differ materially from those projected, as a result of certain risks, uncertainties and assumptions, including but not limited to: the growth of the markets addressed by our products and our customers' products, the demand for and market acceptance of our products; our ability to successfully compete in the markets in which we do business; our ability to successfully address the cost structure of our offerings; the ability to develop and implement new technologies and to obtain protection for the related intellectual property; and our ability to realize financial and strategic benefits of past and future transactions. These forward-looking statements are made only as of the date indicated, and the company disclaims any obligation to update or revise the information contained in any forward-looking statements, whether as a result of new information, future events or otherwise. All Trademarks and other registered marks belong to their respective owners. Copyright © 2020, Imaginea Technologies, Inc. and/or its affiliates. All rights reserved. Credits Images under Creative Commons Zero license. Private and confidential. Copyright (C) 2020, Imaginea Technologies Inc. All rights reserved. 27