eBook created for Veritas Professional Services. Better prepare, design, deploy, operate and optimize your information management environment.

1. DATA ≠ INFORMATION
VERITAS PROFESSIONAL SERVICES
Helps you turn raw data into valuable business insight

2. 40Zetabytes
2020
1
GLOBAL DATA
Talking to architects about
analytics at a recent event,
I kept hearing the familiar
theme; data scientists
are spending 80% of
their time on ‘data
wrangling’ leaving only
20% for delivering
the business
insights that will drive
the company’s innovation.2
2015
7.9Zetabytes
2010
1.2Zetabytes
1
Symantec Blog, “It’s Time to Keep Pace with Data Growth,” March 30, 2015
2
“Roger Nolan, “Stop Trying to Manage Data Growth!(?),” Informatica, February 16, 2015
2 Copyright © 2015 Veritas Technologies LLC

3. BRIDGE THE GAP BETWEEN THE TECHNOLOGY YOU
HAVE, AND THE INFORMATION AVAILABILITY YOU NEED
Veritas Professional Services
A suite of solutions to help you
better prepare, design,
deploy, operate, and
optimize your information
management environment.
Education
Business Critical Services
Managed Services
Consulting Services
3 Copyright © 2015 Veritas Technologies LLC

4. HARNESS THE POWER OF INFORMATION
PREPARE
Gain knowledge
transfer from staff
education and expert
consultation
DESIGN
Partner with experts
to meet any information
management challenge
DEPLOY
Minimize time-to-use
and time-to-value with
expertise from support
staff and Veritas
Consultants
OPERATE
Reach peak efficiency
with on-call support,
proactive services, rapid
issue response, expert
guidance, and full remote
management
OPTIMIZE
Let designated experts
familiar with your
infrastructure help
you access services,
meet special needs, or
manage your
environment
4 Copyright © 2015 Veritas Technologies LLC

5. GAIN VALUE THROUGH
KNOWLEDGE
Education
Increase productivity and effectiveness with expert
instruction from Veritas Education Services:
• Fully utilize all software capabilities
• Maximize efficiencies
• Enable best practices
• Minimize operator error Transfer the expertise that helps you
get more from your information technology:
• Anytime, anywhere online learning
• In-class or virtual instructor-led education
• Certification for validated expertise
5 Copyright © 2015 Veritas Technologies LLC

6. ENJOY THE HIGHEST LEVELS
OF RESPONSIVENESS
Business Critical Services
BCS Premier offers:
• A named services expert designated for your business
• Rapid response issue resolution
• Proactive planning and risk management
• Included access to Veritas Education
BCS Remote Product Specialist offers:
• A designated Veritas engineer, with expertise in a specific
product family and who is familiar with your infrastructure
Designated expertise helps ensure
optimal performance:
• Gain a single point of contact
• Reduce risk and mitigate the impact of failure
• Customize support to fit your business needs
6 Copyright © 2015 Veritas Technologies LLC

7. LEAVE DAY-TO-DAY
ADMINISTRATION TO EXPERTS
Managed Services
Expert, full remote management for NetBackup, NetBackup
Appliances, and Enterprise Vault for maximum efficiency:
• 24X7 monitoring and remediation
• Expert application management and upgrades
• Operational reports and service reviews
Save time and money:
• Relieve your staff of day-to-day
management duties
• Free IT for more strategic tasks
• Improve efficiency, predictability
and cost of backup and archiving procedures
7 Copyright © 2015 Veritas Technologies LLC

8. ACCESS BROAD EXPERTISE
AND DEEP KNOWLEDGE
Consulting Services
Veritas Consultants can help you assess, design,
implement and administer systems and protocols in
• Backup and Recovery
• Information Availability
• Information Intelligence
Gain the expertise to solve even
the most difficult security challenges:
• Advisory Services to assess current state
and solution architecture
• Implementation Services to accelerate
solution deployment
• Operational and Value Realization Services
to maximize value through solution optimization
8 Copyright © 2015 Veritas Technologies LLC

9. Benefit from Veritas expertise throughout the information lifecycle
SERVICES TO HELP YOU EVERY STEP OF THE WAY
9 Copyright © 2015 Veritas Technologies LLC
Prepare Design Deploy Operate Optimize
Consulting
Services
Managed
Services
Business
Critical
Services
Education


 









10. better prepare, design, deploy,
operate, and optimize
your information management environment.
ProfessionalServices
10 Copyright © 2015 Veritas Technologies LLC