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Realize Your Full
Security Potential
Symantec Technical Services
Symantec: Because There’s More to Protect
Copyright © 2014 Symantec Corporation
2
Threat and
Information Protection
Cyber ...
Symantec Technical Services:
Maximize return
Copyright © 2014 Symantec Corporation
3
Optimize security Minimize risk
Mobil...
An Umbrella of Services to Protect Your Enterprise
To help you unlock the full potential of your security solutions,
Syman...
Gain Critical Support for the Enterprise
Essential Support delivers expert issue resolution and the updates
required to ke...
Gain a Champion Inside Symantec
Simplify support, maximize return, and protect your investment
with the Business Critical ...
Enhance Success with Supporting Services
Symantec Consultants can help you assess, design, implement
and manage systems an...
Enhance Success with Education Services
• Anytime, anywhere online learning
• In-class or virtual instructor-led
education...
Optimize Security, Minimize Risk, Maximize Return
• Gain a trusted advisor to customize
solutions to meet your business ne...
Symantec Technical Services
Access Symantec’s most experienced security experts
Copyright © 2014 Symantec Corporation
10
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Symantec Technical Services Presentation

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PowerPoint presentation created for Symantec Technical Services. Better prepare, design, deploy, operate and optimize your security solutions.

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Symantec Technical Services Presentation

  1. 1. Realize Your Full Security Potential Symantec Technical Services
  2. 2. Symantec: Because There’s More to Protect Copyright © 2014 Symantec Corporation 2 Threat and Information Protection Cyber Security Services Trust Services and User Authentication
  3. 3. Symantec Technical Services: Maximize return Copyright © 2014 Symantec Corporation 3 Optimize security Minimize risk Mobile data traffic grew 59%in 2015.1 1 “The Digital Universe of Opportunities: Rich Data and the Increasing Value of the Internet of Things,” April 2014 2 Ponemon Institute, “2015 cost of Data Breach Study: United States” The average cost for each lost or stolen record containing confidential information rose from $201 to $217in 2015.2 Because there’s more to lose And more you must do to protect yourself
  4. 4. An Umbrella of Services to Protect Your Enterprise To help you unlock the full potential of your security solutions, Symantec Technical Services offer: Copyright © 2015 Symantec Corporation 4 Education Services Essential Support Business Critical Services Consulting Services
  5. 5. Gain Critical Support for the Enterprise Essential Support delivers expert issue resolution and the updates required to keep your environment current: • Certified technical support professionals with five years relevant experience on average • Thousands of support professionals worldwide supporting multiple languages • Support available online or by phone—around the clock • 24/7/365 access to support expertise • Product updates, including feature upgrades and version patches • Content updates, including virus definitions and spam rules
  6. 6. Gain a Champion Inside Symantec Simplify support, maximize return, and protect your investment with the Business Critical Services: Business Critical Services (BCS) offer: • Simplified support with single point of contact accountability • Designated product expertise • Priority access to experienced support engineers • Proactive planning and risk management • BCS Remote Product Specialist (RPS) – Designated product expertise for faster, personalized service • BCS Premier – Named services expert, rapid response issue resolution, and proactive planning and risk management
  7. 7. Enhance Success with Supporting Services Symantec Consultants can help you assess, design, implement and manage systems and protocols in: • Data Security • Endpoint Management • Security Monitoring and Management • Minimize known implementation risks and identify at-risk assets • Increase protection against ongoing security threats • Develop mobile security solutions
  8. 8. Enhance Success with Education Services • Anytime, anywhere online learning • In-class or virtual instructor-led education • Certification for validated expertise Increase the value of Symantec solutions with Symantec Education: • Minimize operator error and maximize efficiencies • Enable best practices • Fully utilize all software capabilities
  9. 9. Optimize Security, Minimize Risk, Maximize Return • Gain a trusted advisor to customize solutions to meet your business needs • Prevent issues with proactive services like product configuration reviews • Train your staff to maximize security software functionality and minimize errors and resulting downtime • Ensure your staff has up-to-date software capabilities and the knowledge to surround them with best practices
  10. 10. Symantec Technical Services Access Symantec’s most experienced security experts Copyright © 2014 Symantec Corporation 10

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