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Cortez Health Case Study

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A case study created for Greenway Health demonstrating some benefits of using their Intergy EHR/practice management software.

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Cortez Health Case Study

  1. 1. © 2018 Greenway Health, LLC. All rights reserved. Cited trademarks or registered trademarks are the property of Greenway Health, LLC or its affiliates. Other product or company names are the property of their respective owners. Preparing for project polaris Serving its Florida community for 45 years, Cortez Foot and Ankle Specialists serves patients in three locations, a physical therapy office, and an ambulatory surgical center. The practice had been very pleased with Greenway Revenue Services’ revenue cycle management. They had also used Greenway’s SuccessEHS software for six years but believed they could be more productive and efficient with improved patient portal and clinical reporting capabilities. After consulting with their Greenway partners, Cortez Foot and Ankle chose to upgrade to Greenway’s Intergy EHR/practice management software. They believed it would meet their portal and reporting requirements, but they were also looking forward to Project Polaris, the upcoming Greenway EHR/practice management solution. “Intergy is going to be the jumping off point to the new, improved software,” states Robin Howells, Cortez Foot and Ankle Office Manager. “That’s the software that will bring the best of both Prime Suite and Intergy together in a single package. We were very interested in that.” Flexible solutions that fit the practice Howells was impressed with Greenway’s ability to leverage knowledge of current and upcoming software to propose solutions just right for their practice. In fact, Greenway recommended that they maintain their then-current EHS interface for Greenway Revenue Services. “We did not convert any of our financial data,” Howells says. “We have such a large database, we could lower disruption “Intergy is going to be the jumping off point to the new, improved software… We were very interested in that.” - Robin Howells, Office Manager © 2019 Greenway Health, LLC. All rights reserved. Cited trademarks or registered trademarks are the property of Greenway Health, LLC or its affiliates. Other product or company names are the property of their respective owners. and costs by continuing to work with the Greenway Revenue Services through our previous system. We only converted the clinical and basic demographic information.” Cortez Foot and Ankle now has the robust portal and reporting capabilities they sought, without having disrupted their successful, long-standing partnership with Greenway Revenue Services. “The Intergy portal is more user-friendly,” Howells reports. “We probably have a 60% geriatric patient base that isn’t terribly tech savvy, and communication between doctor and patient is much better with Intergy.” Intergy’s enhanced reports also provide better data that help Cortez Foot and Ankle grow the practice, while meeting the demanding requirements of value-based care. Always looking forward The practice is pleased to grow its relationship with Greenway. They appreciate having met their immediate needs for more robust reporting and patient portal capabilities, while simultaneously preparing their practice for the benefits of Greenway’s next generation software. Case Study
  2. 2. © 2018 Greenway Health, LLC. All rights reserved. Cited trademarks or registered trademarks are the property of Greenway Health, LLC or its affiliates. Other product or company names are the property of their respective owners. © 2019 Greenway Health, LLC. All rights reserved. Cited trademarks or registered trademarks are the property of Greenway Health, LLC or its affiliates. Other product or company names are the property of their respective owners. Case Study Cortez Foot and Ankle Specialists “We’re very happy with Greenway,” Howells concludes. “I don’t see our relationship changing in the near future.” Key Outcomes • Decreased days in A/R to 22 • Increased clean claim rate to 94% • Maintained 0-60 at 84% For more information on Greenway Health products and services call 866-242-3805 or visit greenwayhealth.com.

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