Infographic: IdeaScale Innovation Methodology

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IdeaScale has developed a simple, applicable methodology that can be tailored to any open innovation community. Learn how the process of COLLECT, SELECT, ASSESS, and DELIVER can serve your community today. 51% of all current crowdsourcing activities are dedicated to creativity and knowledge sharing and almost 57% of people talk more online than they do in real life. Learn how to make that conversation into organizational change with the IdeaScale methodology.

Infographic: IdeaScale Innovation Methodology

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The University of Vermont’s Office of Sustainability aims to foster sustainable development and promote environmental responsibility at every level of the university. In 2010, the Office of Sustainability launched an initiative to incorporate collective intelligence and idea management into the Office’s processes and began by seeking out ideas for their Clean Energy Fund. Read more about how the University of Vermont increased user participation by 72% through changing their submission process and received 68 new ideas from students to help create a greener campus.

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In Spring of 2013, The Ottawa Public Library and IdeaScale launched their first online engagement or crowdsourcing initiative as part of their efforts to understand what residents of Ottawa, and Library staff, were looking for in the library of tomorrow. Read more about how Ottawa Public Library: - created a parallel campaign for both the public and staff/management - launched a promotion strategy that led to 14,750 participants, 2,800 ideas,1,391 comments, and 27,070 votes

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OpenMaps is a mobile application that displays and edits open map data of OpenStreetMap.org, the free editable map of the whole world. In early 2010, OpenMaps introduced the Ideascale iPhone feedback widget as part of the OpenMaps iPhone application in order to track bugs and feedback from within the application itself. Discover tips and strategies for using in-app feedback to increase quantity and quality of user feedback, prioritize ideas for implementation, and engage users.

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In 2013, Making All Voices Count launched the “Global Innovation Competition” which challenged a global audience to design a solution that would improve governments’ responsiveness and accountability to citizens. The competition was unique in that anyone – from organization to average citizens - no matter where they were in the world was welcome to apply to win the grand prize of £65,000. Learn how MAVC: - set up the competition within a short period of time and collected over 60,000 votes in the first round - used the Ideascale platform to conduct a peer review exercise for the 30 semi-finalists - identified the winning idea, which improved the delivery of government services to those who needed them most

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The Environmental Protection Agency is an agency of the federal government of the United States responsible with protecting human health and the environment, by writing and enforcing regulations based on laws passed by Congress. In 2010, the EPA wanted to engage groups of people within the agency to start working collaboratively in the research planning process. Read more about EPA's method for achieving these results: - leveraged IdeaScale to identify 10 priorities to vote on for funding research and labs - saw 26 ideas generated by 319 staff members, with 1595 votes and 173 comments - identified urgent needs related to water and were able to allocate proper funding for research grants as well as research labs

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In October 2009, the City of Ottawa conducted an Employee Engagement Survey. The purpose was to identify the areas that could help improve job satisfaction and commitment for City employees. The following were identified as areas requiring improvement by the Organizational Performance and Development (ODP) group: • Interaction with Supervisors • Managing Workload • Organizational Value • Career Growth and Development Learn how the City of Ottawa: - cultivated the best ideas possible by providing employees with the opportunity to learn about each of the issues so they could provide informed input in the form of sharing new ideas or voting on others' ideas - received over 80% participation with an average of greater than one idea per employee

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Huntsville, Alabama is one of the most recognized cities in the Southeast - named as one of the best places to live and work by a variety of national publications and recognized as a premier location for both business and quality of life. Recently, Forbes named Huntsville one of the nation’s Top 10 Places for Business and Careers. In 2012, the City of Huntsville launched a citizen engagement campaign that solicited public feedback on subjects such as park revitalization and improvements to the historic district. It served as an online town hall and was used to make numerous decisions about city planning. Learn how the City of Huntsville: - launched the BIG Picture, an 18-month comprehensive master urban planning initiative that would shape the future of Huntsville for decades to come - fostered dialogue within the community that was valuable, respectful, and appreciated by citizens - validated and fast-tracked issues in the planning phase

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The Cheesecake Factory is an upscale casual dining concept that features nearly 200 menu items. In Spring of 2012, Grand Lux Cafe (a restaurant in the same brand family) wanted a way to tap into to its rich network of employee knowledge to find new ways to differentiate the Grand Lux brand, streamline business and save the company money, and continue to deliver a higher touch of service to their guests. Learn how The Cheesecake Factory: - utilized monetary and recognition-based rewards to incentivize participation - inspired 1/6 employees to participate, even though the program was not mandatory - customized the Ideascale platform to facilitate brand unity with the Grand Lux Cafe - captured winning ideas that increased restaurant efficiency and saved the company over $200,000

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The Mars Program Planning Group wanted a way to engage and inform the public about the progress of Mars exploration, so an idea forum was launched using IdeaScale technology where users could ask questions and share ideas. Learn how - 1,300 citizens signed in and engaged in just three months - Visitors made suggestions, but also asked and answered questions - The Mars Forum kept the conversation going and developed new, rich, targeted content

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Georgetown University is a leading academic and research institution that offers a unique educational experience in Washington D.C. In an effort to better serve students, the Chief Operating Officer of Georgetown saw engagement as an essential component for academic improvement. And, in order to make innovative discussion even more accessible to a broader student population, Georgetown chose to introduce a virtual IdeaScale community to further enrich the discussion. Learn how: - Georgetown garnered student interest in its initial promotion - students and staff saved Georgetown money in their first year - the community improved university efficiencies and offerings

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