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旅游产品的六个要素
2
演讲提纲
目的地
• 旅游需求与市场营销
• 从资源到吸引物的转
换
• 可持续发展
3
目的地(续)
• 旅游发展趋势与目的
地生命周期
4
可进入性
• 主要指交通,但不限
于交通方面
• 各种新式的交通
• 一个目的地通常需要
解决多方面的交通问
题
5
可进入性(续)
• 航空
– 进入一个境外目的地的
主要方式
– 促进国内与国际旅游
6
可进入性(续)
• 公路
– 国内旅游:私家车、摩
托车、旅游巴士
– 国际旅游:从机场到酒
店的交通、旅游巴士、
驻车服务、公共交通
7
可进入性(续)
• 港口
– 码头
– 游轮
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可进入性(续)
• 铁路
– 城际列车
– 一日游
– 国际旅游
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可进入性(续)
• 标识系统
– 指示方向(目的地、
景区、设施)
– 路牌与街道牌
– 步行者指示牌
10
可进入性(续)
• 无障碍旅游
– 人在旅途
– 在目的地
11
可进入性(续)
• 便捷的通讯条件
• 手续的繁简程度
• 旅游地的社会条件
– 旅游地的民族文化中是
否具有排外性因素
– 社区居民对旅游开发的
态度
– 社会治安状况、管理水
平等
12
旅游吸引物
• 旅游资源
• 推的因素 push
• 拉的因素 pull
• 可以对旅行的决定产
生影响
13
旅游吸引物(续)
• 自然类别
• 人文类别
• 节事类别
14
住宿设施
• 酒店
• 公寓
• 旅舍
• 农家乐
15
旅游活动
• 旅游者参与或进行不
同类型的活动
• 旅游目的地须满足多
样化的旅游活动需求
• 两种基本类型
– 积极的
– 消极的
16
旅游活动(续)
• 积极的旅游活动
– 住宿设施可以提供一些
– 商业公司也可以组织、
包装一些活动
– 吸引那些精力充沛的旅
游者
17
旅游活动(续)
• 消极的旅游活动
– 提供者也可以是住宿设
施、商业公司
– 适合那些精力不太充沛
的旅游者,如身体虚弱
者及多数老年人
18
康乐设施
• 缺失:
– 上世纪八、九十年代
“白天看庙,晚上睡觉”
• 娱乐设施:剧院、酒
店、酒吧、夜店等
• 健身及运动设施
19
辅助设施和服务
• 政府部门
• 租车服务
• 外币兑换
• 其它服务
20

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旅游产品的六个要素.ppt