Ian Willcox

Edinburgh, United Kingdom United Kingdom

Chief Operating Officer, IT Programme Director and Adventurer - Available for Interim Programme Director/COO role from June 2016

Technology / Software / Internet

People imagine that adventurers are risk takers. They are not. They are meticulous strategists. If what you are planning is intrinsically risky, you do whatever you can to reduce those risks to an absolute minimum. Preparation must be without boundary and execution flawless. That's the kind of person I am, at leisure and in business. Before I set off on my latest adventure, motorcycling around the world, I was Chief Operating Officer of a partnership between the City of Edinburgh Council and BT. My remit was to deliver excellent ICT services while continuously reducing costs and growing revenues. It sounds like a contradiction, but that is exactly how to ensure customer satisfaction while...