Tackle your Documentation Challenges with the IXIASOFT DITA CMS
1. Tackle Your Documentation Challenges With
the IXIASOFT DITA CMS
Nolwenn Kerzreho
Technical Account Manager for Europe – IXIASOFT
Booth 352
2. Your presenter today
Nolwenn Kerzreho
• Using & teaching DITA since 2009
• Technical Account Manager for
Europe (DITA CMS)
• Master’s degree in translation
management, terminology, project
management and technical writing
@IXIASOFT
#SEMICONEuropa
4. Common Content Challenges
• Consistency on all deliveries – easier updates &
findability
• On-time delivery – faster time to market
• Agile collaboration – expertise applied once
Is the feature really
in this design? Two
documents are
saying different
things.
I think there is a defect in
this document, I’ll call
support.
Metadata laden docs
(variants, delivery)
Unique referential –
handling updates
Modular and
versioned content
I already reviewed
that information. I
don’t want to
waste my time!
ExpertsPurchaseEnd-users
5. What our Customers Say
« If your content is modular in nature, then your
documentation should be too. Also, updates are
much easier. »
« Having a single-repository and modular docs
means authors and engineers can focus on their
area of expertise. »
« Using the DITA CMS enabled the discovery of
content for legal purposes within hours instead of
weeks. »
6. What our Customers Say
« If your content is modular in nature, then your
documentation should be too. Also, updates are
much easier. »
« Having a single-repository and modular docs
means authors and engineers can focus on their
area of expertise. »
« Using the DITA CMS enabled the discovery of
content for legal purposes within hours instead of
weeks. »
Efficiency was increased
and we could do more with
the same resources –
extremely valuable when
merging or acquiring new
firms.
7. One Platform for the Content Life Cycle
Data collection
Engineer editor
Content Management view
Production side
Delivery Portal Support
Feedback
Delivery side
Users
PDF
PDF
9. Reaping the Benefits
• Control on changes and annotations
• Tasks assignments and workload views
• Targeted information templates
• Adapted workflows for creation and translation
• Track releases
• Connect with third-party systems
• Push content through PDFs, portals, machines…
70 % using DITA
Quite a few are IXIASOFT customers
Adopting DITA will lead to easier update and single source – your content is consistent throughout channels and product, thus leading to less documentation, defects and support calls – whether you’re designing or manufacturing chips.
On-time delivery – if your chips are modular, so should your documentation. The modularity means you can apply updates throughout the applicable components or designs and delivery faster and more efficiently
Agile collaboration – again with modular documentation, your content need only be written once and reuse where needed. This means engineers and writers alike can review only once the content and where their expertises are needed.
Because you are sharing the content in one system, there is increased agility in the content lifecycle.
The Systems allow engineers to participate easily in the content and for writers to handle modules and files, reuse content where necessary, and build outputs in a matter of hours.
The delivery systems can be portals, PDF. Because the system relies on an open standard, you can rest assured you pick up the new trends, including sharing content with new acquisitions.
This is an example of the Web platform for adding content/reviewing content for engineers. In this case, the file is stricly open with an HTML-like editor.
However the documentation is stored as workable and publishable right away by the tech pubs.
Our customers are large, global companies in several industries based in Europe and in North America – as we have seen there is a lot of reasons to move to a modular standard for your documentation in the semiconductors.
Pick up your copy of our Altera Use case at the booth or come and say hi.
You can find more information also on our website.