1. SATISH GUPTASATISH GUPTA
: 43, Third Floor, Street Number#10, Near Sarojani Park, Shastri Nagar, Delhi-110031
: +91-98182-83809; : satish_nift22@rediffmail.com
SUPPLY CHAIN QUALITY MANAGEMENT PROFESSIONALSUPPLY CHAIN QUALITY MANAGEMENT PROFESSIONAL
(Offering over 14 years of experience)
Core CompetenciesCore Competencies
 Team Management  Comprehensive problem solving abilities  Operations Management & Analysis
 Quality Assurance  Client Relations Management  Strong Interpersonal skills  Technical Trainings
 Supply Chain Management Support Market Analysis
 Knowledge of Quality Management Systems (QMS) 
PROFILEPROFILE
• Proactive and result oriented professional offering over 14 years of experience across Client servicing &
Team Building, Operational Performance Analysis, Resolving queries, Business Development, Interacting with clients
and Planning for Strategic Movement; currently spearheading as Senior Manager – Inspection Business India, with
Intertek Services Pvt Ltd., Gurgaon, Haryana.
• Evaluate the industry trends / competition & other conditions surrounding our business & plan the
activities accordingly. Conduct extensive market research prior to starting up your business and continue gathering
information throughout the life of the business.
• Contact professional advisors such as technical experts; attend workshops and seminars to keep up-to-
date on changes in the industry. Adopt a team approach; work with others in pursuing common goals. Secure sufficient
financial resources for future development or expansion.
• Analyse the company including its strengths, weaknesses, opportunities and threats to assist in the
development of a strategic plan for the future of the business. In general, a business manager is responsible for running the
business day-to-day. Whether, a managing director in a medium-sized company or a business unit director in a large
corporate organization, this general management role is crucial to hold the business together, and to lead the changes
which will ensure future success.
EXPERIENCE SUMMARYEXPERIENCE SUMMARY
• Result oriented and impact driven Export as well as Domestic Industry for Consumer Products
Professional with proven record of turning around some organization’s Quality process and system bringing significant
improvement in the company.
• Leadership capabilities in revitalizing and re-structuring the existing Quality Control/ Auditing Team
for maximum accuracy and effectiveness.
• Plan, Co-ordinate and provide oversight to quality control programs designed to ensure continuous
improvement in the process consistent with the highest standards.
• Extensive and diversified experience of working with overseas customers/ colleagues, buying houses,
liaison offices, supplier/ factories both for domestic and international market.
• Known in the industry for extremely professional, dedicated, hard working & loyal employee setting a
higher standard of Integrity. Like to work in the environment where Fair Marketing & Integrity is of prime importance.

2. PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE
Intertek Services Pvt Ltd., Gurgaon, Haryana. Oct 2006 – Till Date
Intertek India Pvt. Ltd. (ITS) is a UK based Multi-national Company and has operations in more than 100 countries worldwide.
Intertek (Consumer Goods) is basically into testing of garments, fabrics & other hard goods meant for exports. The Company
also carries out Factory Audit & product Inspections to check whether they meet the Buyer’s specifications.
Major Duties and Responsibilities
• (Oct 2006 to December 2010) – Asst. Manager Inspections
• Conducted Fabric Inspections for various customers like Gap, All Taylor, Liz Claiborne.
• Injecting new thoughts to maintain ever-changing quality parameters of all the clients.
• Managing inspection activities in the Northern part of India - Scheduling inspections, Report
Review & Report Sending to the final applicant. Resolving technical problems faced by the
quality Engineers during inspections.
• Field visits for training of inspectors & surprise audits on the on-going inspections.
• Responsible for Inspection scheduling for the inspection staff in North Region.
• To communicate with Suppliers in North India & related customers/ colleagues at overseas office
for technical details.
• Developing protocol for various products, Fabric, Garment, Home furnishing, Floor Covering,
Leather, Leather Garments, Footwear, Ceramic ware, Stainless steel utensils, Handicrafts,
Christmas decorative items.
• Communication with various overseas client’s to understand their quality requirements.
• Handling account of Home Depot for hard-line starting from technical audit, development of
inspection protocol, provide training to inspectors for pre-shipment inspection & marinating
inspection data for skipped lot till self certification of the factory.
• Factory Evaluation conducted more than 60 factories in India for different buyers.
• Jan 2011 to Till Date – Manager-Inspections
• Responsible for Inspection scheduling for the inspection staff in North Region.
• To communicate with Suppliers in North India & related customers/ colleagues at overseas office
for technical details.
• Report review, KPI/Summary preparation etc….
• Conducting Integrity Visits to factories & check if all the jobs are performed with full compliance
to companies “Code of Conduct”.
• Field visits for training of inspectors & surprise audits on the on-going inspections.
• Communication with overseas customers/ colleagues for setting up new inspection
requirements, SOP, WI by collecting the technical details.
• To investigate customer complaints regarding quality and perform root cause analysis and plan
on appropriate corrective actions
• Conducting meeting with the inspection team to discuss the quality issues received from
customers. To recommend the best practices to render requisite service level & avoid complaints.
• Understand the problems faced by the field staff (Inspectors & Auditors) & train them
theoretically as well as practically which will make them eligible to tackle the technical and
administrative/ social difficulties while on field job.
RAINBOW FABART PVT LTD.
100% knit manufacture Reputed Export House. (Delhi/ NCR)

3. • Feb 2006 to Oct 2006– Manager-Inspections
• Conducting Integrity Responsible for whole quality management system. Developed quality
management system and implement the Quality standards of various clients in all the units of
this Export Firm. To handle the quality of the product right from the releasing of production
package till the merchandise is shipped.
• Handled team of 14 Quality Assurance Inspectors.
• Developed testing laboratory as per international standard.
• Handled testing of raw material and outsourcing jobs.
• Supervision of quality assurance inspectors starting from fabric inspection upto packing audit.
• Developed and implement quality standard in store, cutting, sewing finishing packing and
outsourcing department.
Bureau Veritas Consumer Products Services India PVT. LTD.
BVCPSI: - is “A global leader in Quality Assurance Solutions committed to bring the premier
Quality Assurance within the Organization”.
• Jan 2004 to Jan 2006– Senior Quality Inspector
• Performing Pre-production Inspections, During Production Inspections and Final Random
Inspections of woven and knit Garments for Men’s, Women’s and Infants, Accessories and Home
Textiles with the knowledge of all the different quality standards, AQL levels with defect
classification and measurement tolerances for major clients in US & European market.
• Conducted Fabric Inspections for various customers like Gap, All Taylor, Liz Claiborne.
• Injecting new thoughts to maintain ever-changing quality parameters of all the clients.
“ Small WORLD” Buying Agency
This Agency provides buying services for Home Textiles, Embroidered fabrics, Home
Furnishing, Apparels, Hard goods and Leather products to reputed buyers like:-
• May 2001 to Dec 2004 – Senior Quality Inspector
• Quality Assurance.
• To assist the vendor about new developments on Theme basis and new Trends.
• Production follow-ups.
• Production sample approval.
• In-line & final Merchandise Inspection.
• Vendor development/ sourcing.
ACADEMIC & PROFESSIONAL CREDENTIALSACADEMIC & PROFESSIONAL CREDENTIALS
EXAM / DEGREE YEAR OF
PASSING
NAME OF INSTITUTE UNIVERSITY /
BOARD
PERCENTAGE
(Aggregate)
Post Graduate
Diploma in Leather
apparel and design
2001 “National Institute of
Fashion Technology”
Calcutta.
(Ministry of Textile)
“Government of
India”.
A Grade
Fashion Designing 1998 School of Art and Fashion Uttar Pradesh A Grade

4. and Clothing
Technology
Bachelor Degree in
science
1999 GF Collage Rohilkhand
University
58%
12th
Board 1995 Mission college UP Board 50%
10th
Board 1993 Janta Inter college UP Board 50%
INDUSTRIAL COORPORATE TRAININGINDUSTRIAL COORPORATE TRAINING
QMS
Quality Management Systems Lead Auditor Course (based on
ISO 9001-2008) - February 2010.
COMPLIANCE PRACTITIONERS
INITIATIVE
Certified Trainer for Inspections through CPI (Compliance
Practitioners Initiative)
GLOBAL SECURITY VERIFICATION
PROGRAM (C-TPAT)
Trained Auditor for GSV (C-TPAT) audits.
Audited 60 + manufacturing units for GSV as well as FCCA.
FACTORY ASSISMENT SKILLS
EVALUATION
Qualified Internal Factory Audits program Conducted by Mr
Edmond Tsang from BVCPS Hong Kong.
AWARD AND ACHIEVEMENTSAWARD AND ACHIEVEMENTS
• Best “Inspection team” performance award for first quarter 2015.
• Awarded as second best (Runner-up) in Intertek’s Cross-selling Initiative for the year 2012.
PERSONAL PROFILEPERSONAL PROFILE
Name : Satish Gupta
Father’s Name : Mr. Jagdish Prashad Gupta
Nationality : Indian
Gender : Male
Date of Birth : 05th
July 1978
Marital Status : Married
Languages Known : English, Hindi,
Passport No. : E 7699923
Place of Issue : New Delhi, India
Date: SATISH GUPTA