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Product Management in the Trenches
Lennard Low
Senior Manager, Strategic Programs & Products
Oracle Labs
#ISSLearningFest
Agenda
#ISSLearningFest
2
Release
Walkthrough
Welcome to the daily
grind!
1
Introduction
& Overview
Are you sure you
want to do this job?
4
Lessons
Learnt
Reflect and improve
for the next evolution
3
Challenges &
Tradeoffs
Ain’t gonna be
sunny everyday
Introduction & Overview
Are you sure you want to do this job?
#ISSLearningFest
#ISSLearningFest
© mrf2thed
Welcome to one of the toughest
jobs in Enterprise Cloud Software
Development
#ISSLearningFest
Tech /
Design
Business /
Industry
Customers
You are here!
Product
Manager
Credit: Josh Elman – “A Product Manager’s Job”
#ISSLearningFest
Market & customer
definition
Requirements definition
& product roadmap
Sprint grooming,
planning and execution
Product evangelist &
champion
Competitive intelligence
and analysis
Problem definition &
value proposition
Coordinate marketing
activities, field collateral
Product
Manager
Collaboration with other
product groups
Management updates
and internal approvals
Usage and adoption
tracking
Collaboration with
product stakeholders
Collaboration with
external partners
Release Walkthrough
Welcome to the daily grind!
#ISSLearningFest
A Typical Release Cycle (abstracted)
#ISSLearningFest
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12
Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Sprint 6
SP SP SP SP SP SP
Backlog Grooming
Month 1 Month 2 Month 3
Release Readiness
Release Documentation
Management Update
Roadmap Update (Quarterly)
Field Update
Docking for Release
Marketing Collateral
Feature
Development
Documentation
Stakeholder
Updates
Release
Management
A Typical Product Roadmap (heavily redacted)
#ISSLearningFest
Themes Version 1.1 Version 1.2 Version 1.3 Version X
Theme 1
Sub-Theme / Epic
• Feature 1
• Feature 2
• Feature 3
Theme 2
Sub-Theme / Epic
• Feature 1
• Feature 2
• Feature 3
Theme 3
Sub-Theme / Epic
• Feature 1
• Feature 2
• Feature 3
Theme 4
Sub-Theme / Epic
• Feature 1
• Feature 2
• Feature 3
Challenges & Tradeoffs
Ain’t gonna be sunny everyday
#ISSLearningFest
#ISSLearningFest
Credit: Josh Elman – “A Product Manager’s Job”
Market & customer
definition
Requirements definition
& product roadmap
Sprint grooming,
planning and execution
Product evangelist &
champion
Competitive intelligence
and analysis
Problem definition &
value proposition
Coordinate marketing
activities, field collateral
Product
Manager
Collaboration with other
product groups
Management updates
and internal approvals
Usage and adoption
tracking
Collaboration with
product stakeholders
Collaboration with
external partners
Communication is at the heart of everything
that a Product Manager does
(or doesn’t do)
#ISSLearningFest
Challenges
#ISSLearningFest
Task Prioritization
• Development priorities
will always shift!
• No “one size fits all”
approach when it comes
to prioritization
• The greater alignment
you have with your
stakeholders, the less
challenge you will have
with prioritization
Stakeholder Alignment
• Both internal and
external stakeholders
• Everyone has their own
interests to consider
• Your job is not to find
common ground, but to
show why alignment is
in their best interest
Internal Approvals
• Something that you
can’t avoid, regardless
of organization size
• The devil is always in
the details when it
comes to approvals
• Some of these details
may turn into product
requirements
Time Management
• Everybody wants a
piece of you!
• Every request coming to
you will be “urgent” or
“high priority”
• Self-pacing and finding
the point of balance at
work is crucial for any
product manager
Lessons Learnt
Reflect and improve for the next evolution
#ISSLearningFest
Lessons Learnt
#ISSLearningFest
What doesn’t
1. Blindly following theory and whatever
methodology that is in fashion
2. Taking a combative or “my way or the
highway” approach
3. Not flexible when it comes to changes,
especially when it’s a roadmap change
What works
1. Preserving team cadence and autonomy
should always be top priority.
2. Trust your Dev counterpart and build
psychological safety within the team
3. Help your fellow product manager. Don’t
just focus on your own product silo
#ISSLearningFest
Questions?
Questions?
Give Us Your Feedback
#ISSLearningFest
Day 3 Programme
Thank You!
lennard.low@oracle.com
https://labs.oracle.com
#ISSLearningFest

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Product Management in The Trenches for a Cloud Service

  • 1. Product Management in the Trenches Lennard Low Senior Manager, Strategic Programs & Products Oracle Labs #ISSLearningFest
  • 2. Agenda #ISSLearningFest 2 Release Walkthrough Welcome to the daily grind! 1 Introduction & Overview Are you sure you want to do this job? 4 Lessons Learnt Reflect and improve for the next evolution 3 Challenges & Tradeoffs Ain’t gonna be sunny everyday
  • 3. Introduction & Overview Are you sure you want to do this job? #ISSLearningFest
  • 4. #ISSLearningFest © mrf2thed Welcome to one of the toughest jobs in Enterprise Cloud Software Development
  • 5. #ISSLearningFest Tech / Design Business / Industry Customers You are here! Product Manager Credit: Josh Elman – “A Product Manager’s Job”
  • 6. #ISSLearningFest Market & customer definition Requirements definition & product roadmap Sprint grooming, planning and execution Product evangelist & champion Competitive intelligence and analysis Problem definition & value proposition Coordinate marketing activities, field collateral Product Manager Collaboration with other product groups Management updates and internal approvals Usage and adoption tracking Collaboration with product stakeholders Collaboration with external partners
  • 7. Release Walkthrough Welcome to the daily grind! #ISSLearningFest
  • 8. A Typical Release Cycle (abstracted) #ISSLearningFest Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12 Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Sprint 6 SP SP SP SP SP SP Backlog Grooming Month 1 Month 2 Month 3 Release Readiness Release Documentation Management Update Roadmap Update (Quarterly) Field Update Docking for Release Marketing Collateral Feature Development Documentation Stakeholder Updates Release Management
  • 9. A Typical Product Roadmap (heavily redacted) #ISSLearningFest Themes Version 1.1 Version 1.2 Version 1.3 Version X Theme 1 Sub-Theme / Epic • Feature 1 • Feature 2 • Feature 3 Theme 2 Sub-Theme / Epic • Feature 1 • Feature 2 • Feature 3 Theme 3 Sub-Theme / Epic • Feature 1 • Feature 2 • Feature 3 Theme 4 Sub-Theme / Epic • Feature 1 • Feature 2 • Feature 3
  • 10. Challenges & Tradeoffs Ain’t gonna be sunny everyday #ISSLearningFest
  • 11. #ISSLearningFest Credit: Josh Elman – “A Product Manager’s Job” Market & customer definition Requirements definition & product roadmap Sprint grooming, planning and execution Product evangelist & champion Competitive intelligence and analysis Problem definition & value proposition Coordinate marketing activities, field collateral Product Manager Collaboration with other product groups Management updates and internal approvals Usage and adoption tracking Collaboration with product stakeholders Collaboration with external partners
  • 12. Communication is at the heart of everything that a Product Manager does (or doesn’t do) #ISSLearningFest
  • 13. Challenges #ISSLearningFest Task Prioritization • Development priorities will always shift! • No “one size fits all” approach when it comes to prioritization • The greater alignment you have with your stakeholders, the less challenge you will have with prioritization Stakeholder Alignment • Both internal and external stakeholders • Everyone has their own interests to consider • Your job is not to find common ground, but to show why alignment is in their best interest Internal Approvals • Something that you can’t avoid, regardless of organization size • The devil is always in the details when it comes to approvals • Some of these details may turn into product requirements Time Management • Everybody wants a piece of you! • Every request coming to you will be “urgent” or “high priority” • Self-pacing and finding the point of balance at work is crucial for any product manager
  • 14. Lessons Learnt Reflect and improve for the next evolution #ISSLearningFest
  • 15. Lessons Learnt #ISSLearningFest What doesn’t 1. Blindly following theory and whatever methodology that is in fashion 2. Taking a combative or “my way or the highway” approach 3. Not flexible when it comes to changes, especially when it’s a roadmap change What works 1. Preserving team cadence and autonomy should always be top priority. 2. Trust your Dev counterpart and build psychological safety within the team 3. Help your fellow product manager. Don’t just focus on your own product silo
  • 17. Give Us Your Feedback #ISSLearningFest Day 3 Programme