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Healthcare Reform and Changing Service Delivery Models

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Healthcare Reform and Changing Service Delivery Models

  1. 1. © 2014 Information Services Group, Inc. All Rights Reserved © 2014 Information Services Group, Inc. All Rights Reserved
  2. 2. © 2014 Information Services Group, Inc. All Rights Reserved Healthcare insurance companies meet the public $5 million spent in 2014 marketing healthcare B2C learning from successful retail private exchanges and US corporations
  3. 3. © 2014 Information Services Group, Inc. All Rights Reserved Becoming nimble Culture change challenge is sweeping Change or fail Think out of the box Scalability and flexibility Inactivity has led to complexity
  4. 4. © 2014 Information Services Group, Inc. All Rights Reserved New ways to solve new problems Differentiation among service providers For the consumer For provider interactions Keep it simple For new product introduction For compliance
  5. 5. © 2014 Information Services Group, Inc. All Rights Reserved Taking more care of more business Healthcare Payers need to reduce costs wherever possible Care delivery partnerships with retail and virtual medicine Wellness organizations to improve service and revenue Service providers differentiate with population management and cost transparency
  6. 6. © 2014 Information Services Group, Inc. All Rights Reserved Improvements can be had Distinguish Yourself • More time and strategy is key • Make clients your evangelists Healthcare Payers Notice • Competitive & public • Wins replicated quickly • SP’s should publish successes > … …
  7. 7. © 2014 Information Services Group, Inc. All Rights Reserved © 2014 Information Services Group, Inc. All Rights Reserved

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