The ISG Index is an authoritative source of data on the global technology and business services industry. For 70 quarters, it has provided financial analysts, buyers, providers, law firms, universities, and media with detailed industry data and trends. The document summarizes data from the ISG Index showing that in Q2 2020, the global sourcing market declined 5% due to COVID-19, with the Americas seeing a 6.5% decline and Asia Pacific a 9% decline, while business services grew 18% to $5.3 billion.