1. PART 2
Conversational platforms will be huge in
terms of changing how humans interact
with the digital world. Translating will shift
from human to computer. The platform will
take a command from the user and will re-
spond through performing a function or
asking for further input.
Conversational Platforms
6
It will not be surprising to see conversa-
tional interfaces as a primary design goal
for user interaction and for this technolo-
gy to be present in OS features and dedi-
cated hardware.
The virtual reality (VR) and augmented
reality (AR) market is currently frag-
mented. Interest remains high from
consumers, resulting in a plentiful
amount of VR applications with a high
novelty factor, which deliver advance-
ments in entertainment but little busi-
ness value.
Immersive Experience
7
In order to really drive businesses
forward through VR and AR, busi-
ness leaders need to examine re-
al-life scenarios where this technolo-
gy can be utilised for employee pro-
ductivity purposes, or to enhance
design, training and visualisation
processes.
Blockchain technologies depart from the current centralised transaction and re-
cord-keeping functionality which can serve as a foundation of disruptive digital business
for new and established businesses.
Blockchain
8
Although blockchains originally focused on the financial sector, blockchains can be pres-
ent within many sectors and utilise a multitude of applications from healthcare, media
distribution, and supply chain and identity verification.
Healthcare Media Distribution Supply Chain Identity Verifivation
A core idea of digital organisations is the concept that the business is always equipped
to exploit new digital moments. This could be anything that is noted digitally e.g. the
completion of a purchase order.
Event Driven
9
With the use of IoT, cloud, brokers, blockchain and AI, these opportunities can be detect-
ed much faster than before and analysed in precise detail. However, technology must be
married with culture and leadership to deliver the full value of an event-driven business
model.
Event Driven
9
Leaders must adopt a continuous adaptive risk and trust assessment (CARTA) approach
in order for real-time, risk and trust-based decision making to take place. Security infra-
structure should be adaptable in order to embrace opportunity, whilst also managing
risks which naturally come with delivering security that moves forwards at the rate of
digital enterprises.
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Continuous Adaptive Risk and Trust
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