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The University for business and the professions




Pre-departure guide 2011–2012




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INTO CITY UNIVERSITY LONDON
YOUR BEST ROUTE TO UNIVERSITY SUCCESS
Pre-departure guide 2011–2012




Welcome


                  Welcome to the London Centre!



                  I am delighted that you have chosen to study at the INTO City London Study Centre and
                  hope you have started preparing for your journey to London.
                       You are about to embark on an exciting adventure as a student where you will meet new
                  people, live in new surroundings and experience new and different cultures while studying
                  for a UK qualification. This pre-departure guide will help prepare you for your arrival to the
                  United Kingdom. Please read the guide carefully, share it with your parents and keep it with
                  you during your journey to London – it includes all the details that you need to know to
                  ensure a smooth arrival and start to your studies. My team and I pride ourselves on being
                  friendly and offering a very warm welcome to our students. We are very experienced in
                  teaching and supporting international students and will always be there to help you or guide
                  you throughout your time with us. The new INTO centre can be found in central London at
                  102 Middlesex Street, London, E1 7EZ. It is easy to find and maps of London are included
                  in your pre-departure guide to help you find your way to us.
                       We advise that you should arrive over the weekend prior to your course start date, and
                  not earlier! Facilities at the centre include a lecture theatre, a learning resource centre,
                  multi-media and language laboratories and a café. Additionally you will have access to
                  extensive facilities at City University. Your course induction programme, which starts on the
                  first Monday of your course, will describe London and the Centre in more detail and show
                  you how to access all the services available to you. I am sure that the course will meet your
                  needs and expectations and that you will really enjoy your stay in London. So, a very warm
                  welcome, have a safe journey and I look forward to meeting you!

                  With best wishes and kind regards,




                  Martin Halsall, Chief Operations Officer



                  Start dates
                  All students should plan to arrive two days prior to your programme start
                  date – please ensure you arrive on time!



  2
In case of emergency call INTO City University London on +44 (0) 7850 930 394




Meet the INTO City University
London team




Martin Halsall             Madeleine Parkinson         Sarah McKenzie               Ruth Harper
Chief Operations Officer   Head of Student Services    Academic Director            Academic Support/
                                                                                    Operations Manager




Dave Amor                  Amy Pu                      Madonna Charalampidi         Margaret Booker
Head of Recruitment        Student Services            Student Services/            Learning Resources
                           Coordinator/ Chinese        Russian Language             Manager
                           Language Counsellor         Counsellor




Fatima El-Hadadi           Katarina Polova
Student Services           Student Services/
Coordinator/ Arabic        Admissions Coordinator
Language Counsellor



Contents
Welcome                                    2              Orientation programme                    11
Meet the INTO City University London team 3               Registering for your course              12
Before you leave                           4              Making the most of your first week       13
Before you arrive in the UK                5              Social programme                         14
Arrival at the airport                     6              Health and safety                        15
Arriving at INTO City University London    7              Key contacts, useful numbers
Airport collection form                    8              and websites                             16
Money                                     10              Maps                                     18
Pre-departure guide 2011–2012




Before you leave


Checklist – before you leave home
Please make sure you have completed everything on this checklist before you leave home.                        

As soon as possible:

1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?

2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?
3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details
   Form and the Credit Card form.
4. Have you booked your accommodation?

5. Have you checked your passport is valid for at least six months?

6. Have you applied for and received your visa?

One or two weeks before you leave for the UK:

7. Have you organised cash and pound sterling traveller’s cheques to bring with you?

8. Do you know your airline’s luggage allowance and have you packed accordingly?

What to bring with you:

9.      Have you packed all relevant original documentation or certified copies including your:
	       •	 INTO	Offer	Letter
	       •	 INTO	CAS	statement	–	if	required
	       •	 IELTS	certificate	or	original	English	Language	test	result
	       •	 	 ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for
           A
           example your high school certificate or home university certificates including translations (if
           originals are not in English). You will need these to register and enrol on your course and to
           extend your visa in the UK when you need to
	       •	 Passport	and	Visa/Identity	card	
	       •	 	 ank	statement	(no	more	than	1	month	old	showing	the	required	funds	for	28	days)	as	evidence	to	
           B
           show the Immigration Officer on arrival at the airport in the UK
10. Have you got your documents for medical registration?
	 •	 Immunisation	History	Book
	 •	 UK	Foreign	and	Commonwealth	Office	Visa	Tuberculosis	Screening	Certificate	(if	you	have	one)
11. Have you put the emergency telephone numbers into your mobile phone
    (to be put into your hand luggage)?
12. Do     you have:
	 •	       Photographs	from	home?
	 •	       Waterproof	coat	and	shoes?
	 •	       Addresses,	phone	numbers	and	email	addresses	of	friends	and	family?



    4
In case of emergency call INTO City University London on +44 (0) 7850 930 394




Before you arrive in the UK


Applying for a UK student visa                                    •	 The start date is published on your CAS Statement. If you
Most international students from outside the European Union          plan to arrive on a different date you must let us know.
who wish to take a full-time course in the UK must apply for a       This is very important as we must inform the UK Border
visa prior to leaving their home country.                            Agency (UKBA) if you do not arrive on time.
     You can check your status on the following website:          •	 If you change your mind and want to study at another
www.ukba.homeoffice.gov.uk/policyandlaw/                             institution, you have to tell us before you come to the UK
immigrationlaw/immigrationrules/appendix1/                           so we can cancel your CAS with UKBA, and you can
If you are a visa national you can apply for a                       re-apply for your visa with a CAS from a different sponsor.
•	 Student Visitor Visa for courses of six months or less;
                                                                  Changes to your student registration status
•	 an Extended Student Visitor Visa for English language
                                                                  We must tell the UK Border Agency about any students who
     courses only for courses of between 6–11 months;
                                                                  have an entry clearance visa issued under PBS rules who fail
•	 a Tier 4 (General) Student visa for English language
                                                                  to arrive for the start of a course, withdraw from a course,
     courses at or above B1 on the Common European
                                                                  defer or suspend their studies, or fail to attend for significant
     Framework of Reference for Languages (CEFR) – the
                                                                  periods of time.
     UK Border agency have assessed this as equivalent
     to an IELTS score of 4.0 – with no less than 4.0 in          Meeting immigration staff at the airport
     each sub-skill;                                              When you arrive at a UK airport, you should be prepared to
•	 or a Tier 4 (General) Student visa for courses at Level 3 or   answer some questions about yourself, including where you
     above on the National Qualifications framework (NQF) at      will be staying and what you intend to do during your time in
     an institution which is a Highly Trusted Sponsor.            the UK. You may be asked to undergo a brief, routine health
                                                                  check by the airport doctor, which might include an X-ray.
How will the Points Based System (PBS) affect
                                                                  The health check will take place in a separate room.
my entry clearance/student visa application?                      Afterwards, you will need to return to Immigration Control.
If you are a visa national and you apply for a Tier 4 (General)
                                                                  Please note that if you have already studied in the UK and are
Student visa you will need a ‘Confirmation of Acceptance for
                                                                  changing your education provider, you will need to apply for a
Studies’(CAS), which is an electronic number we will provide
                                                                  visa for your new course with us. This could take up to 40
for you.
                                                                  days. It is a criminal offence to start a course with a different
Applying for your Tier 4 (General) Student visa                   educational provider before you have applied for your new
                                                                  visa from the Home Office. We will not be able to register you
to come to the UK
                                                                  on the course unless you have a valid visa.
When you apply for a Tier 4 (General) Student visa
you must include a Confirmation of Acceptance for                 To find out more:
Studies (CAS) number.                                             We advise that you check these websites regularly for up to
•	 We will send your CAS details when you confirm your            date and accurate information.
    unconditional offer of a place to study and pay your          UK Border Agency:
    deposit/full fees.                                            http://www.ukvisas.gov.uk/en/doineedvisa/
•	 Your CAS will not be sent more than six months before          British Embassy/High Commission – advice on where you
    the start of your course.                                     can apply for a visa:
•	 The CAS number will be included in a letter called a ‘CAS      http://www.ukvisas.gov.uk/en/howtoapply/
    Statement’. This will also include important information      wheretoapply
    needed for your visa application.                             UKCISA (Council for International Student Affairs) – Advice for
•	 You can only apply for your visa three months or less          international students:
    before the start of your course.                              http://www.ukcisa.org.uk/student/immigration.php
Pre-departure guide 2011–2012




Arrival at the airport


At The Airport                                          National Express run 24-hour coach services from
                                                        Heathrow to Victoria coach station. More information,
Once your aircraft has touched down, you will be
                                                        timetables, and bookings can be made at:
eager to make your way to your accommodation.
                                                        www.nationalexpress.com/home
Make sure you have completed your landing card,
ready to hand in at the immigration desk.
                                                        Gatwick
   To understand what services UK airports have,
                                                        Gatwick airport is served by bus, coach and train
their opening times and travel connections visit
                                                        services only. Train services to Victoria station are
these websites:
                                                        fast and reliable, and cost £16.10 if booked online.
Heathrow and Stansted: www.baa.com
                                                        More information is available from:
Gatwick: www.gatwickairport.com
                                                        www.gatwickexpress.com

Travelling From the Airport                             Multiple bus and coach services also travel in
                                                        to central London from Gatwick around the clock.
Students who have pre-booked an INTO Airport
                                                        Review the latest offers at this website:
Pick-Up service will receive separate instructions on
                                                        www.gatwick-airport-guide.co.uk
how to meet their driver.
    All UK airports around London and the
                                                        Stansted
South-East of England have excellent public
                                                        Express train services speed from Stansted airport
transport connections in to central London.
                                                        directly to Liverpool Street station. A single ticket
Bus, underground and train services connect
                                                        costs from £20, and takes around 45 minutes. Train
the three major airports of Heathrow, Gatwick
                                                        timetable and exact fares can be found at:
and Stansted.
                                                        www.stanstedexpress.com.

Heathrow                                                You can also travel by bus – see this website
Arriving at Heathrow, there is a choice of ways in      www.londontoolkit.com/travel/stansted_airbus
which to travel in to central London. Consult this
website to explore your options:
www.heathrow-airport-guide.co.uk

There are two train services that link Heathrow to
central London – Heathrow Express and Heathrow
Connect. The price of a single, one-way journey
ranges from £8.50 to £23. Tickets purchased in
advance online come in at £16.50. More details can
be found at:
www.heathrowexpress.com
www.heathrowconnect.com




  6
In case of emergency call INTO City University London on +44 (0) 7850 930 394




Arriving at INTO City University London


Getting Around London
Finding your way around London on public transport     On the first day of your course, please report to the
is easy. Make your way to Liverpool Street station,    INTO London Study Centre at 9.30am.
which is served by several frequent underground
(tube) lines, as well as over 20 bus routes.           It is important that you attend all induction
                                                       activities which commence at 9.30am on the
Review the London transport network here:              first day of the course. Failure to do so may
www.tfl.gov.uk                                         result in you being unable to register on time
Download a London tube map here:                       for your course.
www.tfl.gov.uk/assets/downloads/standard-
tube-map.pdf

We strongly recommend that you arrive at the INTO
London Study Centre over the weekend before your
Orientation programme begins. This will allow us to
give you the warmest of welcomes and will ensure
that you move directly into your accommodation. If
you have not reserved an airport collection – or are
living in private accommodation you can confirm
your arrival by calling us on +44 (0) 207 059 4400
and by completing the Arrival Form which is on page
8 of this guide.




                                                                                                           7
Pre-departure guide 2011–2012




                                                                                                                      ✁
Arrival details form


All students mUSt complete this form and return one week before
your course start date by email to admissions.finance@into.uk.com or
fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746

Section 1 (compulsory)
Personal details

Family name (surname)

Other/given names (first name)

Email address

Mobile phone number

INTO number (please refer to offer letter)


Section 2 (compulsory)
Arrival details into the UK and confirmation of accommodation

Country flight departs from

Date of arrival in London                               Time of arrival in London (am/pm)

Arrival Airport                                         Terminal

Flight number                                           Name of airline

If you are organising your own transfer from the airport:
Arrival date at INTO City University London: Accommodation/Centre

Arrival time at INTO City University London (am/pm): Accommodation/Centre

Any special requirements



Please make sure that you book a flight which arrives on the weekend before your course start date. If on
arrival you require a taxi to meet you and you will be staying in a hotel or other accommodation not arranged
by INTO then please provide the address




Section 3 (optional)
Airport transfer booking

Please tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airport
and take you to your accommodation

       £100.00    London Heathrow Airport              £120.00     Gatwick Airport

       £130.00    Stansted Airport                     I do not require an airport transfer


   8
In case of emergency call INTO City University London on +44 (0) 7850 930 394
✁




    Section 4
    If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer
    then the following section must be completed

    Name of person meeting the student:

    Address of person meeting the student:

    Mobile telephone number:

    Name of parent:

    Signature of parent:

    Date:


    Credit card form
    Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will
    be taken from the card in addition to the amount stated in section 3 of this form.

    CREDIT CARD DETAILS

    To enable fees to be debited from your credit card, please complete the details below.

        VISA CREDIT               MASTERCARD            DEBIT

    If DEBIT, please specify type:

    Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,
    Electron or Visa debit.

    Credit/debit card number

                              /
    Card start date —— —— (mm/yy)                                               /
                                                   Card expiry date —— —— (mm/yy)

    Issue number

    Security code

    This is the last three digits of the code found on the back of your card.

    Cardholder name

    Billing address




    Please return this form by email to admissions.finance@into.uk.com
    or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746




                                                                                                                            9
Pre-departure guide 2011–2012




Money


Currency                                                 Bank accounts
Currency across the UK is the pound sterling (£GBP).     If you are going to be here for longer than six months,
One pound is divided into one hundred pence (100p).      we strongly recommended you open a UK bank
Notes are issued to the value of £50, £20, £10, and      account, as soon as possible, after arriving in the UK.
£5 and coins to the value of £2, £1, 50p, 20p, 10p,           UK banks are open 9am to 4.30pm on weekdays
5p, 2p and 1p. Please note that £50 notes are very       and some are open on Saturday mornings. If you
uncommon and should be avoided as they can often         bring a banker’s draft in sterling with you (payable to
be the target of counterfeiters. We do not advise        yourself) or arrange for it to be sent, then you can
carrying large sums of cash with you on arrival.         open an account at a bank after you have registered
    We recommend that you bring enough money             on your course. It may also be useful to bring a
with you to cover the first couple of weeks after your   letter from your bank at home (or some other
arrival – no more than £250 in cash for your             documentation) to confirm your credit status. We will
immediate needs should suffice. It is safer to bring     provide you with further information and support on
large sums of money in travellers’ cheques, which can    opening accounts during your induction week. In order
be cashed in banks, post offices and airports but be     to open a bank account you will need the following:
aware that there is often a minimum commission           •	 your passport
charge. Please avoid carrying large sums of cash or      •	 proof you are a student – we will issue you with an
keeping large amounts in your room for safety                 official bank letter after registration
reasons. Credit and debit cards are widely accepted      •	 proof of address.
in the UK, MasterCard (Access) and Visa credit cards
                                                         For further advice on opening bank accounts in the
being the most common. Diners Club and American
                                                         UK, you can visit:
Express are less so. You can withdraw cash from a
                                                         www.ukcisa.org.uk/student/bank_account.php
cashpoint machine (also known as an ‘ATM’) if you
have a Personal Identification Number (PIN) for that
                                                         Living costs
card. You may want to inform your current bank that
you are going to the UK and ask if you can use your      It is estimated that a single student will need
card here.                                               approximately £800 a month to meet their basic living
                                                         expenses. This is just an indication and will alter
                                                         depending on your lifestyle and spending habits. It is
                                                         important to plan and budget your finances for living in
                                                         the UK; it’s not just your course fees you need to think
                                                         about. If you want help with planning and budgeting
                                                         your finances, the following international student
                                                         website may be useful:
                                                         www.studentcalculator.org.uk/international/
                                                         index.asp




 10
In case of emergency call INTO City University London on +44 (0) 7850 930 394




Orientation programme


Induction programme
At the start of your course you will receive a full
induction (providing you arrive the weekend before
the start date of the course). This will vary in length
according to which course you will be studying and
it is a great opportunity to meet staff and students
and find out more about the Centre, the University
and the local area. You should attend all sessions.
The induction programme will usually include:
•	 welcome talks
•	 information sessions with INTO Student Services,
     the Students’ Union, security staff
•	 an English language placement test
•	 social activities
•	 a city orientation tour of London
•	 a campus tour.



The following is an example time table for the September and January orientation programme

tImE        mOndAY                tUESdAY             WEdnESdAY             tHUrSdAY             FrIdAY
09.30
10.00       WELCOME	TALK          STUDYING IN LONDON ENGLISH	LANGUAGE	      VISIT	TO	OVERSEAS	   VISIT	TO	CITY	
                                  TALK               PLACEMENT	TEST	        VISITORS	            UNIVERSITY	LONDON
10.30       COURSE	
                                                     (GROUP	A)              REGISTRATION	
            REGISTRATION
11.00                             EXPLORE	LONDON	                           OFFICE	(OVRO)	AND	
                                  AND	SHOPPING                              BOROUGH	MARKET
11.30                                                SAFETY	TALK	FROM	
                                                     LOCAL	POLICE
12.00
12.30                                                 LUNCH
13.00       LUNCH                 LUNCH
13.30                                                 ENGLISH	LANGUAGE	
                                                      PLACEMENT	TEST	
14.00                             INTRODUCTION TO                                                PREPARE	FOR	THE	
                                                      (GROUP	B)
                                  YOUR	COURSE                                                    WEEKEND:	HINTS	AND	
14.30       TOUR	OF	THE	CENTRE	                                             TALK ABOUT BRITAIN
                                                                                                 TIPS	ON	WHAT	TO	DO
            AND	LOCAL	AREA
15.00                                                 ENGLISH	LANGUAGE	     MATHS	TEST	FOR	
                                                      PLACEMENT	TEST	       FOUNDATION
15.30
                                                      (GROUP	C)             STUDENTS
16.00
16.30
EVENING                           CINEMA	NIGHT        DINNER	WITH	CENTRE	
                                                      STAFF

Students starting programmes not in September and January will enjoy a shorter orientation programme


                                                                                                                 11
Pre-departure guide 2011–2012




Registering for your course,
English language testing

When you arrive, you will be asked to go through a        Please bring your original documents PLUS a
registration process. You will be required to bring the   photocopy of each document
following documentation on the first day to allow you
to register:                                              Later on in the week, you will also be asked to take
•	 Passport                                               an English Placement Test and in some cases a
•	 Visa or UK Identity Card (if you have a Tier 4 visa,   Mathematics test. To attend the test, please make
     the sponsor licence number should be:                sure you have your (temporary) student ID card with
     P7VG4XCY7                                            you. After you’re fully registered with us, we will then
•	 All payment receipts, or your fees if not              issue you a student ID card and also provide you with
     already paid                                         your IT username and password in order for you to
•	 Academic Transcripts (original)                        log on to the computers in the Centre.
•	 Academic Certificates (original)
•	 IELTS or other relevant evidence of English            Very important
     proficiency (original)
                                                          Any change to personal details (phone number,
•	 Course confirmation letter, offer letter and CAS
                                                          address etc) must be reported to INTO welcome
     statement (if applicable)
                                                          desk.
•	 Up to date address for home country and
     next of kin details
•	 Contact details for your residence in the UK,
     including mobile telephone number and if possible
     details of someone you know in the UK who we
     can contact in case of an emergency




 12
In case of emergency call INTO City University London on +44 (0) 7850 930 394




Making the most of your first week


On arrival we will provide you with a free SIM card to    Other things to remember:
use in the UK which also has one free international       •	 attend ALL your classes and tutorials
call on it, so you can call home and let your family      •	 always be on time
know you have arrived safely. This will give you cheap    •	 be prepared for your classes
rates to phone internationally and will be much           •	 care for others’ feelings and cultures
cheaper than your current SIM card or any other UK        •	 feel free to ask questions whenever you need to
network providers.                                        •	 join social events and sports clubs. There are lots
    Alternatively, you can always download Skype, a          to choose from so ask the INTO staff
free computer programme that allows you to use            •	 keep your accommodation clean and tidy
your computer like a phone and place international        •	 overcome problems by sharing them with your
calls for free to other Skype users. Depending on            friends, teachers and INTO staff
your computer, web cameras are also supported.            •	 practise English as much as you can and in as
    Please remember that when you arrive in the UK           many places as you can
you will have travelled a long way from home and          •	 your academic progress and your behaviour will
although for most of you this will be an exciting time,      always be monitored.
please do remember that your family and friends may
worry about you. Remember to contact them and let
them know that you are safe!




                                                                                                            13
Pre-departure guide 2011–2012




Social programme


As much as we encourage all students to work hard        Andra Craciun and Madonna Charalampidi organise
and learn, we also encourage fun and excitement.         the social programme. The photograph below to the
Therefore we organise a flexible and fun filled social   right is of the students at Greenwich on our ‘history
programme for everyone to enjoy!                         of Greenwich tour’; the weather was fantastic and
    We have organised visits to many historical places   everyone had a fabulous day! The one to the left
as well as fun activities such as football games,        hand side is of the students riding high on the
cinema nights out and trips around the UK! Our aim       London Eye. Other events have included ice-skating
is to ensure that our students enjoy the weekends as     at Winter Wonderland in Hyde Park, a trip to London
well as studying.                                        Fashion Week, and parties for Halloween and
                                                         Chinese New Year.
                                                             If you have any suggestions, or favourite places in
                                                         London that you would like to visit, feel free to talk to
                                                         anyone at the Welcome Desk and we will be more
                                                         than happy to point you in the right direction.




 14
In case of emergency call INTO City University London on +44 (0) 7850 930 394




Health and safety


Deciding to study overseas can be an exciting yet         which is currently £7.40 per item. All you have to do
daunting opportunity. To ensure that you can make         when you arrive in the UK is register with a local
the most of this experience, once your arrive in the      doctor. Full details of how to register at the nearest
UK our dedicated student support teams will help          medical centre will be given to you during your
you settle in to student life. During your induction      induction programme.
programme they will deliver safety talks, as well as
provide you with information about services available     Private Health Insurance
to support international students. In the case of an      Full travel, medical and health insurance is mandatory
emergency you can always contact a member of the          for all INTO City University London students. Unless
team by calling +44 (0) 7850 930 394.                     proof of suitable alternative cover is provided during
                                                          the application process, Uniplan Insurance will
Before you travel to the UK                               automatically be added to your course fees.
It is always advisable to have a health check before
you leave your home country. In some cases, when          Personal Safety
you arrive in the UK you may be asked to produce          The UK is a safe place to study and live in. You can
health certificates detailing your vaccinations. For      make your time here as an international student even
example, if you are coming from a tuberculosis (TB)       safer by using common sense. For practical tips on
high-risk area, a chest x-ray report may be required.     how keep safe during your studies please visit
It’s a good idea to carry these documents in your         www.britishcouncil.org/eumd-immigration.htm,
hand luggage in case you need to show them UK             where you can download a copy of ‘First Steps’
immigration. For more information visit                   pre-departure publication.
www.ukvisas.gov.uk/en/howtoapply/tbscreening
     If you are undergoing any medical treatment, we      Safety in Centre
advise you to bring your current prescriptions and a      Safety in the INTO Centre is everyone’s responsibility.
doctor’s report (translated into English). Similarly if   If you see anything that is a cause of concern, please
you wear glasses consider bringing a spare pair with      report it to the reception desk and we will ensure that
you, or if you wear contact lenses bring a sufficient     it is dealt with immediately. Please note that smoking
supply to use while you are in the UK or a                is not permitted in any public place in the UK and so
prescription (translated into English) to ensure you      you cannot smoke in the INTO Centre.
can secure a ready supply.
                                                          Useful websites
Health services in the UK                                 British Council – www.educationuk.org
If you are coming to the UK as a full-time student on     UKCISA – www.ukcisa.org.uk
a course lasting six months or more, you will be          NHS Direct – www.nhsdirect.nhs.uk
eligible for free or subsidised treatment in the UK
under the National Health Service (NHS). This means
that you can see a doctor or go to hospital for free.
You only have to pay for prescription medicines,


                                                                                                             15
Pre-departure guide 2011–2012




Key contacts, useful numbers
and websites

IMPORTANT TELEPHONE NUMBERS
Please make sure that you put these numbers in your phone:


INTO City University                                  INTO Emergency number
London Centre                                         +44 (0) 7850 930 394
                                                      Out of office hours for emergency use only
Our reception is open Monday to Friday 8am to 7pm
for all your questions and to assist you on arrival
                                                      Emergencies
+44 (0) 207 059 4400
                                                      999
102 middlesex Street
                                                      If you need the Police, Fire Brigade or Ambulance
London
                                                      Service in an emergency, the telephone number to call
E1 7EZ
                                                      is 999. If you are unfortunate enough to experience
Fax:
                                                      crime, have been involved in an attack or threatened,
+44 (0) 207 247 9246
                                                      you should report it to the police and INTO.
Email:
intocitystudentservices@into.uk.com
                                                      Immigration Advisory Service (IAS)
Website:
                                                      +44 (0) 207 967 1200
http://intohigher.com/city
                                                      www.iasuk.org
Facebook:
                                                      If you have any problems at Immigration Control,
www.facebook.com/IntOCityUniversityLondon
                                                      please call this number for free advice.
Twitter:
twitter.com/IntO_City
INTO TV:
www.youtube.com/user/IntOtV




 16
In case of emergency call INTO City University London on +44 (0) 7850 930 394




Accommodation                                          Useful websites
Security control centre/emergency number for our       Visa information
residential accommodation                              www.ukvisas.gov.uk
+44 (0) 845 111 0021
                                                       UKBA
Local hotels                                           www.ukba.homeoffice.gov.uk/studyingintheuk

Travel Lodge – London Liverpool Street
                                                       Studying in the UK and excellent advice on budgeting
+44 (0) 871 984 6190
                                                       www.educationuk.org
www.travellodge.co.uk

                                                       UKCISA advice for International Students
Ibis London City
                                                       www.ukcisa.org.uk/student/
+44 (0) 207 422 8400
www.ibishotel.com
                                                       UK living and culture
                                                       www.britishcouncil.org
City Hotel
+44 (0) 207 247 3313
                                                       UK weather
www.cityhotellondon.co.uk
                                                       www.bbc.co.uk/weather/ukweather

Taxi service
                                                       International Student Calculator
Addison Lee                                            www.studentcalculator.org.uk/international
+44 (0) 844 800 6677
                                                       National Health Service
                                                       www.nhs.uk/Pages/HomePage.aspx

                                                       Transport for London (underground/tube, buses, etc)
                                                       www.tfl.gov.uk




                                                                                                          17
Pre-departure guide 2011–2012




                Maps


                London tube map
                                                                      ANGEL


               ST PANCRAS                                              ANGEL
                            KING’S CROSS
                             ANGEL
                    ST PANCRAS                                                                                                                                           BETHNEL GREEN
                               KING’S CROSS                                Northampton Square Campus
                                                                                                                                                                   BETHNEL GREEN
S
                                                                                                           OLD STREET                BETHNEL GREEN
                                                                                                                                                       RESIDENTIAL ACCOMMODATION
                                                                                                          OLD STREET
                               RUSSELL SQUARE
                                                                     OLD STREET      BETHNEL GREEN
                                                                    FARRINGDON                                                                 RESIDENTIAL ACCOMMODATION
                                   RUSSELL SQUARE                                   BARBICAN                        RESIDENTIAL ACCOMMODATION                                            STEPNEY
                                                                    FARRINGDON
                                                                                                                                                               WHITECHAPEL
                                                                                                                                                                                         GREEN
                                                                                    BARBICAN                                                                                       STEPNEY
UARE                                                                            MOORGATE                                                               WHITECHAPEL
                        BETHNEL GREEN
                OLD STREET
                                                                                                                                                                                   GREEN
                       FARRINGDON                                              MOORGATE
               TOTTENHAM              BARBICAN          RESIDENTIAL ACCOMMODATION                                                                    STEPNEY
               COURT ROAD                      CHANCERY LANE
                                                                                                 WHITECHAPEL                        LONDON STUDY CENTRE
                                                                                                                                          GREEN
                   TOTTENHAM
                                 HOLBORN          MOORGATE
                                                                                                                              LONDON STUDY CENTRE
                   COURT ROAD                   CHANCERY LANE                     LIVERPOOL STREET
                                   HOLBORN                            ST PAULS   LIVERPOOL STREET
    RESIDENTIAL ACCOMMODATION                                                  ST PAULS                  STEPNEY
             CHANCERY LANE
                         COVENT GARDEN
                                                         CITY THAMESLINK RAIL
                                                                       WHITECHAPEL
                                                          CITY THAMESLINK RAIL
                                                                                           LONDON STUDY CENTRE ALGATE EAST EAST
                                                                                                 BANK
                                                                                               GREEN         ALGATE
                                                                                                                    ALGATE

RN     MOORGATE                                                LIVERPOOL STREET                          BANK                  ALGATE
                                 COVENT GARDEN                               MANSION HOUSE
                                                TEMPLE
                                          ST PAULS                  BLACKFRIARS    MANSION HOUSE
                                                      TEMPLE                                                             FENCHURCH STREET
                                      STEPNEY                        BLACKFRIARS                             MONUMENT FENCHURCH STREET
                                                                                                     ALGATE EAST
               CITY THAMESLINK RAIL
N
             WHITECHAPEL                 LONDON STUDY CENTRE
                      LEICESTER SQUAREGREEN        BANK                                        ALGATE
                                                                                                            MONUMENT
                                                                                                                                                                      SHADWELL
                            LEICESTER SQUARE                                                   CANON STREET                                                      SHADWELL
            LIVERPOOL STREET                                                               CANON STREET
                                         MANSION HOUSE
       TEMPLE             CHARING CROSS
                          BLACKFRIARS
                             CHARING CROSS                                            FENCHURCH STREET                           TOWER HILL
                                                      ALGATE EAST      MONUMENT                                               TOWER HILL
UDY CENTRE
      BANK                               ALGATE                                                                                     SHADWELL
                                                      CANON STREET
HOUSE                            EMBANKMENT
                                   EMBANKMENT
                                     FENCHURCH STREET                                     TOWER HILL
T                   MONUMENT
                                                                                                             LONDON
                                                                                                           LONDON
CANON STREET                                                           SOUTHWARK SHADWELL
                                                                       SOUTHWARK                             BRIDGE
                                                                                                           BRIDGE
 T
                                        TOWER HILL WATERLOO
                                                 WATERLOO
                               WESTMINSTER
                            WESTMINSTER                              LONDON
                         SHADWELL
                              SOUTHWARK                              BRIDGE
                                                                                           BOROUGH
                                                                                               BOROUGH
            WATERLOO
                 LONDON                                                                                                                                  BERMONDSEY             CANADA WATER
                 BRIDGE
                                                      BOROUGH

                                                                                                                       BERMONDSEY          CANADA WATER
                Key
OROUGH

                                                                    BERMONDSEY        CANADA WATER DLR STATION (DOCKLANDS LIGHT RAILWAY)
                                                                 LONDON UNDERGROUND STATION                                                                     NATIONAL RAIL STATION
                     0                           1 km
                                                                LONDON UNDERGROUND STATION                         DLR STATION (DOCKLANDS LIGHT RAILWAY)             NATIONAL RAIL STATION
                0                              1 km

      BERMONDSEY                  CANADA WATER
                         LONDON UNDERGROUND STATION                       DLR STATION (DOCKLANDS LIGHT RAILWAY)                  NATIONAL RAIL STATION
     1 km



ATION                    DLR STATION (DOCKLANDS LIGHT RAILWAY)                     NATIONAL RAIL STATION




LWAY)                NATIONAL RAIL STATION




                    18
In case of emergency call INTO City University London on +44 (0) 785 093 0394




                Northampton Square campus map


                                                                           Towards Angel
                         e




                                                                                                                                                                Towards Angel
                       Av
                    ry
                  be
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                                                                                            W
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                                                                                                                                                  pi                                                       t
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                                                                                                                                            Main Entrances
                                                                                                                                                                                                       er S
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                           Students’                                                                                                                                                                Lev
                          e Cl




                                                                                                                                            Access Point
                             Union                                                                                                          Disabled Access Point
                              s




        t
   cer S                                                                                                                              Goswell Road Buses: 4, 56
pen                                                                                                                                   St John St Buses: 56
                                                                                                                                      Rosebery Avenue Buses: 19, 38, 341
                                                                                                       Agdon
                                                                                      Gosw




   E
                                                                                                                                      Buildings
                                                                                          ell R




                      B
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 St                                                    y St                                                                           A College Building
                                                                                               d




                                                                                                                                                                     t
                                                                                                                                                                   sS




                                                   Ashb
                                                                                                                                                                        H   Centenary Building
                                                                                                                                      B University Building
                                                                                                                                                                 ru




                                                                                                                                                                        I   Health Centre
                                                                                                                                      C Tait Building
                                                                                                                                                               Cy




                          Key              Skinner St    K                              J                                             D School of Social Sciences
                                                                                                                                                                        J   Myddelton Building
                                                                                                                                                                        K   Goswell Place
                                                                                                                                        and Department of
                                Main Entrances         Towards
                                                          L                              Farringdon                                                                     L   Parkes Building
                                                                                                                                        Language and                                           St
                                          Sq




                                                 Seba                                    I
                                Access Point                                                                                                                                                on
                                                                                                                                                                                         mpt
                                                      stian                                                                             Communication Science
                                      on




                                Disabled Access Point                                                                                                                               o
                          North                                                  St                                                   E Drysdale Building                Access toCTait and
                                a
                                      pt




     t                                m                                                                                               F Innovative Centre                Drysdale Buildings is
lif S                     Goswell Road Buses: 4, 56
                                                                                                                                      G Gloucester Building              via University Building
                          St John St Buses: 56
                                            t
                          Rosebery AvenueSBuses: 19, 38, 341
                                     pion                                                                                t
                                  Tom                                                                                er S
                           Buildings
                                                                                                                  Lev

                           A    College Building
                                                                             H    Centenary Building
                           B    University Building
                                                                             I    Health Centre
                           C    Tait Building
                                                                             J    Myddelton Building                                                                                                    19
                           D    School of Social Sciences
                                                                             K    Goswell Place
                                and Department of
                                                                             L    Parkes Building
                                Language and
                                Communication Science
INTO City University London
102 Middlesex Street
London
E1 7EZ
United Kingdom

T: +44 (0) 20 7059 4400
F: +44 (0) 20 7247 9246
E: intocitystudentservices@into.uk.com

www.intohigher.com/city

© INTO City University London, May 2011. All content published in this document is believed
accurate at time of publication. INTO reserves the right to alter details of all aspects of its
operation without notice.
INTO University Partnerships Limited is a limited company registered in England and Wales,
registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZ
City University London education provider sponsor number P7VG4XCY7

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INTO City Pre-Departure Guide 2011-2012

  • 1. The University for business and the professions Pre-departure guide 2011–2012 g INTO CITY UNIVERSITY LONDON YOUR BEST ROUTE TO UNIVERSITY SUCCESS
  • 2. Pre-departure guide 2011–2012 Welcome Welcome to the London Centre! I am delighted that you have chosen to study at the INTO City London Study Centre and hope you have started preparing for your journey to London. You are about to embark on an exciting adventure as a student where you will meet new people, live in new surroundings and experience new and different cultures while studying for a UK qualification. This pre-departure guide will help prepare you for your arrival to the United Kingdom. Please read the guide carefully, share it with your parents and keep it with you during your journey to London – it includes all the details that you need to know to ensure a smooth arrival and start to your studies. My team and I pride ourselves on being friendly and offering a very warm welcome to our students. We are very experienced in teaching and supporting international students and will always be there to help you or guide you throughout your time with us. The new INTO centre can be found in central London at 102 Middlesex Street, London, E1 7EZ. It is easy to find and maps of London are included in your pre-departure guide to help you find your way to us. We advise that you should arrive over the weekend prior to your course start date, and not earlier! Facilities at the centre include a lecture theatre, a learning resource centre, multi-media and language laboratories and a café. Additionally you will have access to extensive facilities at City University. Your course induction programme, which starts on the first Monday of your course, will describe London and the Centre in more detail and show you how to access all the services available to you. I am sure that the course will meet your needs and expectations and that you will really enjoy your stay in London. So, a very warm welcome, have a safe journey and I look forward to meeting you! With best wishes and kind regards, Martin Halsall, Chief Operations Officer Start dates All students should plan to arrive two days prior to your programme start date – please ensure you arrive on time! 2
  • 3. In case of emergency call INTO City University London on +44 (0) 7850 930 394 Meet the INTO City University London team Martin Halsall Madeleine Parkinson Sarah McKenzie Ruth Harper Chief Operations Officer Head of Student Services Academic Director Academic Support/ Operations Manager Dave Amor Amy Pu Madonna Charalampidi Margaret Booker Head of Recruitment Student Services Student Services/ Learning Resources Coordinator/ Chinese Russian Language Manager Language Counsellor Counsellor Fatima El-Hadadi Katarina Polova Student Services Student Services/ Coordinator/ Arabic Admissions Coordinator Language Counsellor Contents Welcome 2 Orientation programme 11 Meet the INTO City University London team 3 Registering for your course 12 Before you leave 4 Making the most of your first week 13 Before you arrive in the UK 5 Social programme 14 Arrival at the airport 6 Health and safety 15 Arriving at INTO City University London 7 Key contacts, useful numbers Airport collection form 8 and websites 16 Money 10 Maps 18
  • 4. Pre-departure guide 2011–2012 Before you leave Checklist – before you leave home Please make sure you have completed everything on this checklist before you leave home.  As soon as possible: 1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)? 2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com? 3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details Form and the Credit Card form. 4. Have you booked your accommodation? 5. Have you checked your passport is valid for at least six months? 6. Have you applied for and received your visa? One or two weeks before you leave for the UK: 7. Have you organised cash and pound sterling traveller’s cheques to bring with you? 8. Do you know your airline’s luggage allowance and have you packed accordingly? What to bring with you: 9. Have you packed all relevant original documentation or certified copies including your: • INTO Offer Letter • INTO CAS statement – if required • IELTS certificate or original English Language test result • ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for A example your high school certificate or home university certificates including translations (if originals are not in English). You will need these to register and enrol on your course and to extend your visa in the UK when you need to • Passport and Visa/Identity card • ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to B show the Immigration Officer on arrival at the airport in the UK 10. Have you got your documents for medical registration? • Immunisation History Book • UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one) 11. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)? 12. Do you have: • Photographs from home? • Waterproof coat and shoes? • Addresses, phone numbers and email addresses of friends and family? 4
  • 5. In case of emergency call INTO City University London on +44 (0) 7850 930 394 Before you arrive in the UK Applying for a UK student visa • The start date is published on your CAS Statement. If you Most international students from outside the European Union plan to arrive on a different date you must let us know. who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Border visa prior to leaving their home country. Agency (UKBA) if you do not arrive on time. You can check your status on the following website: • If you change your mind and want to study at another www.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UK immigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you can If you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor. • Student Visitor Visa for courses of six months or less; Changes to your student registration status • an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail • a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course, courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant Framework of Reference for Languages (CEFR) – the periods of time. UK Border agency have assessed this as equivalent to an IELTS score of 4.0 – with no less than 4.0 in Meeting immigration staff at the airport each sub-skill; When you arrive at a UK airport, you should be prepared to • or a Tier 4 (General) Student visa for courses at Level 3 or answer some questions about yourself, including where you above on the National Qualifications framework (NQF) at will be staying and what you intend to do during your time in an institution which is a Highly Trusted Sponsor. the UK. You may be asked to undergo a brief, routine health check by the airport doctor, which might include an X-ray. How will the Points Based System (PBS) affect The health check will take place in a separate room. my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control. If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and are Student visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for a Studies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40 for you. days. It is a criminal offence to start a course with a different Applying for your Tier 4 (General) Student visa educational provider before you have applied for your new visa from the Home Office. We will not be able to register you to come to the UK on the course unless you have a valid visa. When you apply for a Tier 4 (General) Student visa you must include a Confirmation of Acceptance for To find out more: Studies (CAS) number. We advise that you check these websites regularly for up to • We will send your CAS details when you confirm your date and accurate information. unconditional offer of a place to study and pay your UK Border Agency: deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/ • Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you the start of your course. can apply for a visa: • The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/ Statement’. This will also include important information wheretoapply needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for • You can only apply for your visa three months or less international students: before the start of your course. http://www.ukcisa.org.uk/student/immigration.php
  • 6. Pre-departure guide 2011–2012 Arrival at the airport At The Airport National Express run 24-hour coach services from Heathrow to Victoria coach station. More information, Once your aircraft has touched down, you will be timetables, and bookings can be made at: eager to make your way to your accommodation. www.nationalexpress.com/home Make sure you have completed your landing card, ready to hand in at the immigration desk. Gatwick To understand what services UK airports have, Gatwick airport is served by bus, coach and train their opening times and travel connections visit services only. Train services to Victoria station are these websites: fast and reliable, and cost £16.10 if booked online. Heathrow and Stansted: www.baa.com More information is available from: Gatwick: www.gatwickairport.com www.gatwickexpress.com Travelling From the Airport Multiple bus and coach services also travel in to central London from Gatwick around the clock. Students who have pre-booked an INTO Airport Review the latest offers at this website: Pick-Up service will receive separate instructions on www.gatwick-airport-guide.co.uk how to meet their driver. All UK airports around London and the Stansted South-East of England have excellent public Express train services speed from Stansted airport transport connections in to central London. directly to Liverpool Street station. A single ticket Bus, underground and train services connect costs from £20, and takes around 45 minutes. Train the three major airports of Heathrow, Gatwick timetable and exact fares can be found at: and Stansted. www.stanstedexpress.com. Heathrow You can also travel by bus – see this website Arriving at Heathrow, there is a choice of ways in www.londontoolkit.com/travel/stansted_airbus which to travel in to central London. Consult this website to explore your options: www.heathrow-airport-guide.co.uk There are two train services that link Heathrow to central London – Heathrow Express and Heathrow Connect. The price of a single, one-way journey ranges from £8.50 to £23. Tickets purchased in advance online come in at £16.50. More details can be found at: www.heathrowexpress.com www.heathrowconnect.com 6
  • 7. In case of emergency call INTO City University London on +44 (0) 7850 930 394 Arriving at INTO City University London Getting Around London Finding your way around London on public transport On the first day of your course, please report to the is easy. Make your way to Liverpool Street station, INTO London Study Centre at 9.30am. which is served by several frequent underground (tube) lines, as well as over 20 bus routes. It is important that you attend all induction activities which commence at 9.30am on the Review the London transport network here: first day of the course. Failure to do so may www.tfl.gov.uk result in you being unable to register on time Download a London tube map here: for your course. www.tfl.gov.uk/assets/downloads/standard- tube-map.pdf We strongly recommend that you arrive at the INTO London Study Centre over the weekend before your Orientation programme begins. This will allow us to give you the warmest of welcomes and will ensure that you move directly into your accommodation. If you have not reserved an airport collection – or are living in private accommodation you can confirm your arrival by calling us on +44 (0) 207 059 4400 and by completing the Arrival Form which is on page 8 of this guide. 7
  • 8. Pre-departure guide 2011–2012 ✁ Arrival details form All students mUSt complete this form and return one week before your course start date by email to admissions.finance@into.uk.com or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746 Section 1 (compulsory) Personal details Family name (surname) Other/given names (first name) Email address Mobile phone number INTO number (please refer to offer letter) Section 2 (compulsory) Arrival details into the UK and confirmation of accommodation Country flight departs from Date of arrival in London Time of arrival in London (am/pm) Arrival Airport Terminal Flight number Name of airline If you are organising your own transfer from the airport: Arrival date at INTO City University London: Accommodation/Centre Arrival time at INTO City University London (am/pm): Accommodation/Centre Any special requirements Please make sure that you book a flight which arrives on the weekend before your course start date. If on arrival you require a taxi to meet you and you will be staying in a hotel or other accommodation not arranged by INTO then please provide the address Section 3 (optional) Airport transfer booking Please tick one of the following boxes to show whether you would like a taxi to meet you at your UK arrival airport and take you to your accommodation £100.00 London Heathrow Airport £120.00 Gatwick Airport £130.00 Stansted Airport I do not require an airport transfer 8
  • 9. In case of emergency call INTO City University London on +44 (0) 7850 930 394 ✁ Section 4 If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer then the following section must be completed Name of person meeting the student: Address of person meeting the student: Mobile telephone number: Name of parent: Signature of parent: Date: Credit card form Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will be taken from the card in addition to the amount stated in section 3 of this form. CREDIT CARD DETAILS To enable fees to be debited from your credit card, please complete the details below. VISA CREDIT MASTERCARD DEBIT If DEBIT, please specify type: Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro, Electron or Visa debit. Credit/debit card number / Card start date —— —— (mm/yy) / Card expiry date —— —— (mm/yy) Issue number Security code This is the last three digits of the code found on the back of your card. Cardholder name Billing address Please return this form by email to admissions.finance@into.uk.com or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746 9
  • 10. Pre-departure guide 2011–2012 Money Currency Bank accounts Currency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months, One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bank Notes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK. £5 and coins to the value of £2, £1, 50p, 20p, 10p, UK banks are open 9am to 4.30pm on weekdays 5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you uncommon and should be avoided as they can often bring a banker’s draft in sterling with you (payable to be the target of counterfeiters. We do not advise yourself) or arrange for it to be sent, then you can carrying large sums of cash with you on arrival. open an account at a bank after you have registered We recommend that you bring enough money on your course. It may also be useful to bring a with you to cover the first couple of weeks after your letter from your bank at home (or some other arrival – no more than £250 in cash for your documentation) to confirm your credit status. We will immediate needs should suffice. It is safer to bring provide you with further information and support on large sums of money in travellers’ cheques, which can opening accounts during your induction week. In order be cashed in banks, post offices and airports but be to open a bank account you will need the following: aware that there is often a minimum commission • your passport charge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with an keeping large amounts in your room for safety official bank letter after registration reasons. Credit and debit cards are widely accepted • proof of address. in the UK, MasterCard (Access) and Visa credit cards For further advice on opening bank accounts in the being the most common. Diners Club and American UK, you can visit: Express are less so. You can withdraw cash from a www.ukcisa.org.uk/student/bank_account.php cashpoint machine (also known as an ‘ATM’) if you have a Personal Identification Number (PIN) for that Living costs card. You may want to inform your current bank that you are going to the UK and ask if you can use your It is estimated that a single student will need card here. approximately £800 a month to meet their basic living expenses. This is just an indication and will alter depending on your lifestyle and spending habits. It is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: www.studentcalculator.org.uk/international/ index.asp 10
  • 11. In case of emergency call INTO City University London on +44 (0) 7850 930 394 Orientation programme Induction programme At the start of your course you will receive a full induction (providing you arrive the weekend before the start date of the course). This will vary in length according to which course you will be studying and it is a great opportunity to meet staff and students and find out more about the Centre, the University and the local area. You should attend all sessions. The induction programme will usually include: • welcome talks • information sessions with INTO Student Services, the Students’ Union, security staff • an English language placement test • social activities • a city orientation tour of London • a campus tour. The following is an example time table for the September and January orientation programme tImE mOndAY tUESdAY WEdnESdAY tHUrSdAY FrIdAY 09.30 10.00 WELCOME TALK STUDYING IN LONDON ENGLISH LANGUAGE VISIT TO OVERSEAS VISIT TO CITY TALK PLACEMENT TEST VISITORS UNIVERSITY LONDON 10.30 COURSE (GROUP A) REGISTRATION REGISTRATION 11.00 EXPLORE LONDON OFFICE (OVRO) AND AND SHOPPING BOROUGH MARKET 11.30 SAFETY TALK FROM LOCAL POLICE 12.00 12.30 LUNCH 13.00 LUNCH LUNCH 13.30 ENGLISH LANGUAGE PLACEMENT TEST 14.00 INTRODUCTION TO PREPARE FOR THE (GROUP B) YOUR COURSE WEEKEND: HINTS AND 14.30 TOUR OF THE CENTRE TALK ABOUT BRITAIN TIPS ON WHAT TO DO AND LOCAL AREA 15.00 ENGLISH LANGUAGE MATHS TEST FOR PLACEMENT TEST FOUNDATION 15.30 (GROUP C) STUDENTS 16.00 16.30 EVENING CINEMA NIGHT DINNER WITH CENTRE STAFF Students starting programmes not in September and January will enjoy a shorter orientation programme 11
  • 12. Pre-departure guide 2011–2012 Registering for your course, English language testing When you arrive, you will be asked to go through a Please bring your original documents PLUS a registration process. You will be required to bring the photocopy of each document following documentation on the first day to allow you to register: Later on in the week, you will also be asked to take • Passport an English Placement Test and in some cases a • Visa or UK Identity Card (if you have a Tier 4 visa, Mathematics test. To attend the test, please make the sponsor licence number should be: sure you have your (temporary) student ID card with P7VG4XCY7 you. After you’re fully registered with us, we will then • All payment receipts, or your fees if not issue you a student ID card and also provide you with already paid your IT username and password in order for you to • Academic Transcripts (original) log on to the computers in the Centre. • Academic Certificates (original) • IELTS or other relevant evidence of English Very important proficiency (original) Any change to personal details (phone number, • Course confirmation letter, offer letter and CAS address etc) must be reported to INTO welcome statement (if applicable) desk. • Up to date address for home country and next of kin details • Contact details for your residence in the UK, including mobile telephone number and if possible details of someone you know in the UK who we can contact in case of an emergency 12
  • 13. In case of emergency call INTO City University London on +44 (0) 7850 930 394 Making the most of your first week On arrival we will provide you with a free SIM card to Other things to remember: use in the UK which also has one free international • attend ALL your classes and tutorials call on it, so you can call home and let your family • always be on time know you have arrived safely. This will give you cheap • be prepared for your classes rates to phone internationally and will be much • care for others’ feelings and cultures cheaper than your current SIM card or any other UK • feel free to ask questions whenever you need to network providers. • join social events and sports clubs. There are lots Alternatively, you can always download Skype, a to choose from so ask the INTO staff free computer programme that allows you to use • keep your accommodation clean and tidy your computer like a phone and place international • overcome problems by sharing them with your calls for free to other Skype users. Depending on friends, teachers and INTO staff your computer, web cameras are also supported. • practise English as much as you can and in as Please remember that when you arrive in the UK many places as you can you will have travelled a long way from home and • your academic progress and your behaviour will although for most of you this will be an exciting time, always be monitored. please do remember that your family and friends may worry about you. Remember to contact them and let them know that you are safe! 13
  • 14. Pre-departure guide 2011–2012 Social programme As much as we encourage all students to work hard Andra Craciun and Madonna Charalampidi organise and learn, we also encourage fun and excitement. the social programme. The photograph below to the Therefore we organise a flexible and fun filled social right is of the students at Greenwich on our ‘history programme for everyone to enjoy! of Greenwich tour’; the weather was fantastic and We have organised visits to many historical places everyone had a fabulous day! The one to the left as well as fun activities such as football games, hand side is of the students riding high on the cinema nights out and trips around the UK! Our aim London Eye. Other events have included ice-skating is to ensure that our students enjoy the weekends as at Winter Wonderland in Hyde Park, a trip to London well as studying. Fashion Week, and parties for Halloween and Chinese New Year. If you have any suggestions, or favourite places in London that you would like to visit, feel free to talk to anyone at the Welcome Desk and we will be more than happy to point you in the right direction. 14
  • 15. In case of emergency call INTO City University London on +44 (0) 7850 930 394 Health and safety Deciding to study overseas can be an exciting yet which is currently £7.40 per item. All you have to do daunting opportunity. To ensure that you can make when you arrive in the UK is register with a local the most of this experience, once your arrive in the doctor. Full details of how to register at the nearest UK our dedicated student support teams will help medical centre will be given to you during your you settle in to student life. During your induction induction programme. programme they will deliver safety talks, as well as provide you with information about services available Private Health Insurance to support international students. In the case of an Full travel, medical and health insurance is mandatory emergency you can always contact a member of the for all INTO City University London students. Unless team by calling +44 (0) 7850 930 394. proof of suitable alternative cover is provided during the application process, Uniplan Insurance will Before you travel to the UK automatically be added to your course fees. It is always advisable to have a health check before you leave your home country. In some cases, when Personal Safety you arrive in the UK you may be asked to produce The UK is a safe place to study and live in. You can health certificates detailing your vaccinations. For make your time here as an international student even example, if you are coming from a tuberculosis (TB) safer by using common sense. For practical tips on high-risk area, a chest x-ray report may be required. how keep safe during your studies please visit It’s a good idea to carry these documents in your www.britishcouncil.org/eumd-immigration.htm, hand luggage in case you need to show them UK where you can download a copy of ‘First Steps’ immigration. For more information visit pre-departure publication. www.ukvisas.gov.uk/en/howtoapply/tbscreening If you are undergoing any medical treatment, we Safety in Centre advise you to bring your current prescriptions and a Safety in the INTO Centre is everyone’s responsibility. doctor’s report (translated into English). Similarly if If you see anything that is a cause of concern, please you wear glasses consider bringing a spare pair with report it to the reception desk and we will ensure that you, or if you wear contact lenses bring a sufficient it is dealt with immediately. Please note that smoking supply to use while you are in the UK or a is not permitted in any public place in the UK and so prescription (translated into English) to ensure you you cannot smoke in the INTO Centre. can secure a ready supply. Useful websites Health services in the UK British Council – www.educationuk.org If you are coming to the UK as a full-time student on UKCISA – www.ukcisa.org.uk a course lasting six months or more, you will be NHS Direct – www.nhsdirect.nhs.uk eligible for free or subsidised treatment in the UK under the National Health Service (NHS). This means that you can see a doctor or go to hospital for free. You only have to pay for prescription medicines, 15
  • 16. Pre-departure guide 2011–2012 Key contacts, useful numbers and websites IMPORTANT TELEPHONE NUMBERS Please make sure that you put these numbers in your phone: INTO City University INTO Emergency number London Centre +44 (0) 7850 930 394 Out of office hours for emergency use only Our reception is open Monday to Friday 8am to 7pm for all your questions and to assist you on arrival Emergencies +44 (0) 207 059 4400 999 102 middlesex Street If you need the Police, Fire Brigade or Ambulance London Service in an emergency, the telephone number to call E1 7EZ is 999. If you are unfortunate enough to experience Fax: crime, have been involved in an attack or threatened, +44 (0) 207 247 9246 you should report it to the police and INTO. Email: intocitystudentservices@into.uk.com Immigration Advisory Service (IAS) Website: +44 (0) 207 967 1200 http://intohigher.com/city www.iasuk.org Facebook: If you have any problems at Immigration Control, www.facebook.com/IntOCityUniversityLondon please call this number for free advice. Twitter: twitter.com/IntO_City INTO TV: www.youtube.com/user/IntOtV 16
  • 17. In case of emergency call INTO City University London on +44 (0) 7850 930 394 Accommodation Useful websites Security control centre/emergency number for our Visa information residential accommodation www.ukvisas.gov.uk +44 (0) 845 111 0021 UKBA Local hotels www.ukba.homeoffice.gov.uk/studyingintheuk Travel Lodge – London Liverpool Street Studying in the UK and excellent advice on budgeting +44 (0) 871 984 6190 www.educationuk.org www.travellodge.co.uk UKCISA advice for International Students Ibis London City www.ukcisa.org.uk/student/ +44 (0) 207 422 8400 www.ibishotel.com UK living and culture www.britishcouncil.org City Hotel +44 (0) 207 247 3313 UK weather www.cityhotellondon.co.uk www.bbc.co.uk/weather/ukweather Taxi service International Student Calculator Addison Lee www.studentcalculator.org.uk/international +44 (0) 844 800 6677 National Health Service www.nhs.uk/Pages/HomePage.aspx Transport for London (underground/tube, buses, etc) www.tfl.gov.uk 17
  • 18. Pre-departure guide 2011–2012 Maps London tube map ANGEL ST PANCRAS ANGEL KING’S CROSS ANGEL ST PANCRAS BETHNEL GREEN KING’S CROSS Northampton Square Campus BETHNEL GREEN S OLD STREET BETHNEL GREEN RESIDENTIAL ACCOMMODATION OLD STREET RUSSELL SQUARE OLD STREET BETHNEL GREEN FARRINGDON RESIDENTIAL ACCOMMODATION RUSSELL SQUARE BARBICAN RESIDENTIAL ACCOMMODATION STEPNEY FARRINGDON WHITECHAPEL GREEN BARBICAN STEPNEY UARE MOORGATE WHITECHAPEL BETHNEL GREEN OLD STREET GREEN FARRINGDON MOORGATE TOTTENHAM BARBICAN RESIDENTIAL ACCOMMODATION STEPNEY COURT ROAD CHANCERY LANE WHITECHAPEL LONDON STUDY CENTRE GREEN TOTTENHAM HOLBORN MOORGATE LONDON STUDY CENTRE COURT ROAD CHANCERY LANE LIVERPOOL STREET HOLBORN ST PAULS LIVERPOOL STREET RESIDENTIAL ACCOMMODATION ST PAULS STEPNEY CHANCERY LANE COVENT GARDEN CITY THAMESLINK RAIL WHITECHAPEL CITY THAMESLINK RAIL LONDON STUDY CENTRE ALGATE EAST EAST BANK GREEN ALGATE ALGATE RN MOORGATE LIVERPOOL STREET BANK ALGATE COVENT GARDEN MANSION HOUSE TEMPLE ST PAULS BLACKFRIARS MANSION HOUSE TEMPLE FENCHURCH STREET STEPNEY BLACKFRIARS MONUMENT FENCHURCH STREET ALGATE EAST CITY THAMESLINK RAIL N WHITECHAPEL LONDON STUDY CENTRE LEICESTER SQUAREGREEN BANK ALGATE MONUMENT SHADWELL LEICESTER SQUARE CANON STREET SHADWELL LIVERPOOL STREET CANON STREET MANSION HOUSE TEMPLE CHARING CROSS BLACKFRIARS CHARING CROSS FENCHURCH STREET TOWER HILL ALGATE EAST MONUMENT TOWER HILL UDY CENTRE BANK ALGATE SHADWELL CANON STREET HOUSE EMBANKMENT EMBANKMENT FENCHURCH STREET TOWER HILL T MONUMENT LONDON LONDON CANON STREET SOUTHWARK SHADWELL SOUTHWARK BRIDGE BRIDGE T TOWER HILL WATERLOO WATERLOO WESTMINSTER WESTMINSTER LONDON SHADWELL SOUTHWARK BRIDGE BOROUGH BOROUGH WATERLOO LONDON BERMONDSEY CANADA WATER BRIDGE BOROUGH BERMONDSEY CANADA WATER Key OROUGH BERMONDSEY CANADA WATER DLR STATION (DOCKLANDS LIGHT RAILWAY) LONDON UNDERGROUND STATION NATIONAL RAIL STATION 0 1 km LONDON UNDERGROUND STATION DLR STATION (DOCKLANDS LIGHT RAILWAY) NATIONAL RAIL STATION 0 1 km BERMONDSEY CANADA WATER LONDON UNDERGROUND STATION DLR STATION (DOCKLANDS LIGHT RAILWAY) NATIONAL RAIL STATION 1 km ATION DLR STATION (DOCKLANDS LIGHT RAILWAY) NATIONAL RAIL STATION LWAY) NATIONAL RAIL STATION 18
  • 19. In case of emergency call INTO City University London on +44 (0) 785 093 0394 Northampton Square campus map Towards Angel e Towards Angel Av ry be se St Ro er St St John St rn land to More ws Moo Key Ra rgat t tS Ma Students’ e Cl at Acc yny Union Dis s W Lloyd St ’s Row ncer Goswe Spe St John Rosebe Gosw E Buildi ell R H B St y St A Co d n lto Ashb B Un de D Towards Angel C Ta Myd K J D Sc F an Gl A L ou St La Sq Seba I ce G in stian Co isk st on North St E Dr Wh er St a land St pt m St W F Inn More yclif ay St J Moo G Glo Meredith W Key ohn t on S rgat pi t Tom Main Entrances er S St Students’ Lev e Cl Access Point Union Disabled Access Point s t cer S Goswell Road Buses: 4, 56 pen St John St Buses: 56 Rosebery Avenue Buses: 19, 38, 341 Agdon Gosw E Buildings ell R B St St y St A College Building d t sS Ashb H Centenary Building B University Building ru I Health Centre C Tait Building Cy Key Skinner St K J D School of Social Sciences J Myddelton Building K Goswell Place and Department of Main Entrances Towards L Farringdon L Parkes Building Language and St Sq Seba I Access Point on mpt stian Communication Science on Disabled Access Point o North St E Drysdale Building Access toCTait and a pt t m F Innovative Centre Drysdale Buildings is lif S Goswell Road Buses: 4, 56 G Gloucester Building via University Building St John St Buses: 56 t Rosebery AvenueSBuses: 19, 38, 341 pion t Tom er S Buildings Lev A College Building H Centenary Building B University Building I Health Centre C Tait Building J Myddelton Building 19 D School of Social Sciences K Goswell Place and Department of L Parkes Building Language and Communication Science
  • 20. INTO City University London 102 Middlesex Street London E1 7EZ United Kingdom T: +44 (0) 20 7059 4400 F: +44 (0) 20 7247 9246 E: intocitystudentservices@into.uk.com www.intohigher.com/city © INTO City University London, May 2011. All content published in this document is believed accurate at time of publication. INTO reserves the right to alter details of all aspects of its operation without notice. INTO University Partnerships Limited is a limited company registered in England and Wales, registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZ City University London education provider sponsor number P7VG4XCY7