Business Architecture - Paul Turner

IIBA UK Chapter
IIBA UK ChapterIIBA UK Chapter
Business Architecture 
© Assist Knowledge Development 
Paul Turner 
IIBA UK North 
12th August 2014
The breadth of Business Analysis 
Business analysis 
© Assist Knowledge Development 
Business case 
Requirements engineering 
Solution development 
Strategic analysis
The breadth of Business Analysis 
Business analysis 
© Assist Knowledge Development 
Business case 
Business Architecture 
Systems Modelling 
Requirements engineering 
Solution development 
Strategic analysis 
Systems Thinking 
Agile development
The breadth of Business Analysis 
Business analysis 
© Assist Knowledge Development 
Business case 
Business Architecture 
Systems Modelling 
Requirements engineering 
Solution development 
Strategic analysis 
Systems Thinking 
Agile development
© Assist Knowledge Development 
What is Architecture?
What is Business Architecture? 
“The structure and behaviour of a business system . Covering business functions 
or capabilities, business processes and the roles of the actors involved in these. 
Business functions and business processes are mapped to the business goals 
and business services they support, and the applications and data they need” 
"A blueprint of the enterprise that provides a common understanding of the 
organization and is used to align strategic objectives and tactical demands." 
© Assist Knowledge Development 
Business Architecture Guild
Uses of a Business Architecture 
• Develop a perspective on an organisation’s strategic differentiators, and 
fully understand what it is and what it is doing 
• Understand the key value streams used to deliver its value propositions 
• Provide a way to quickly and effectively implement strategy through 
defined approaches and organisation wide frameworks 
• Make better-informed and more comprehensive business decisions 
• Solve complex enterprise business problems 
• Define detailed business needs, to be used as input for business and IT 
solutions 
• Ensure the success of an overall Architecture by serving as the driving 
force for the IT Architecture 
© Assist Knowledge Development
Business Architecture as part of enterprise architecture 
© Assist Knowledge Development
The existence of a robust Business Architecture supports: 
Senior executives: 
By assisting in the execution of 
strategy and assessing the impact 
of change 
© Assist Knowledge Development 
IT: 
By enabling enterprise level 
requirements and promoting 
governance 
Projects: 
By assisting in their discovery and 
facilitating consistent delivery 
3rd Parties: 
By providing shared models 
and collaboration
The impact of Business Architecture 
Consider the relationship with: 
© Assist Knowledge Development 
F 
• Strategy 
• Governance 
• Innovation and Agility 
• Business Change 
• Business Analysis 
Focuses on WHAT the 
business needs to do 
rather than HOW it 
does it
Business Architecture fit within an organisation 
Creates a direct, clear linkage between executive intent and organisational action 
Strategy 
© Assist Knowledge Development 
Business 
Architecture 
Execution 
Strategy drives changes to 
Architecture 
Architecture informs and 
refines Strategy 
Architecture translates 
Strategy for Execution 
Execution enables and 
generates improvements to 
Architecture 
Provides a structured approach to making strategic and operational investment decisions
© Assist Knowledge Development 
Systemic change 
Systemic change is one where 
the impact of any change is considered 
in respect of the whole ,and the 
relationships between the individual 
parts to one another 
i.e. see the bigger picture
© Assist Knowledge Development 
Cause and effect 
The solution to one 
problem may cause 
another bigger 
Problem 
We may act to produce 
short term benefits 
leading to long term 
costs
The role of the Business Architect 
The Business Architect converts high-level 
business strategy and business needs ……. 
……. into an integrated vision of the future 
……. and then redesigns the business capabilities 
necessary to deliver the goals of the vision. 
This provides a holistic, complete and co-ordinated 
set of business models the best of which become 
blueprints for future profit and growth. 
These roadmaps are then broken down into initiatives 
for implementation 
© Assist Knowledge Development
Elements of a Business Architecture 
© Assist Knowledge Development 
Organisation Information 
Metrics & 
Measures 
Decisions 
& Events 
Capabilities 
Value 
Streams 
Business Architecture 
Policies, 
Rules, 
Regulations 
Customers, 
Partners & 
Competitors 
Vision, 
Strategies & 
Tactics 
Products & 
Services 
Initiatives 
& Projects
Elements of a Business Architecture 
© Assist Knowledge Development 
Capabilities 
Organisation Information 
Value 
Streams
POPIT™ – taking a holistic approach 
© Assist Knowledge Development 
Organisation 
Information 
& 
Technology 
People Processes 
Business 
Motivations 
Four views of a business system
POPIT™ – link to Business Architecture 
Business Models 
External Business Environment 
Business Capabilities 
© Assist Knowledge Development 
Organisation 
Information 
& 
Technology 
People Process 
Value Propositions 
Value Streams 
Core Business Processes 
Roles and Job Descriptions 
Skills and Competencies 
Culture 
Information Concepts 
Information Standards 
Technical Architecture 
Four views of a business system
Examples of Business Architecture documentation 
• Business Context 
• Business terminology and concepts 
• Business capabilities (represented in a Business 
Capability Model) 
• Value streams 
• Organisational business units and roles 
• Information concepts 
© Assist Knowledge Development
The map is not the territory 
© Assist Knowledge Development
Business Architecture scenarios 
Example business scenarios might include: 
• Mergers and acquisitions 
• Business unit consolidation 
• New product deployment 
• New line of business 
• Outsourcing of business capability 
• Change management 
• Regulatory compliance 
• Divesting a line of business 
• Implementing a new way of working 
© Assist Knowledge Development
Business Architecture Framework 
Business Architecture views 
(Blueprints) 
© Assist Knowledge Development 
Business 
Architecture 
Scenarios 
Business 
Motivations 
Four views of a Business System 
(POPIT)
So how does this affect Business Analysts? 
• To contribute to the bottom up construction of the 
Business Architecture 
• Help evaluate business ideas and initiatives 
• Assess impact of suggested changes 
• Encourage re-use 
• Model using architectural artefacts 
• Understand knock-on effects 
• Ensure changes are reflected back into the architecture 
© Assist Knowledge Development
Business Architecture 
© Assist Knowledge Development 
Paul Turner 
paul.turner@assistkd.com
The BA Community at AssistKD 
• Read 
www.assistkd.com 
• Join our Linked group: 
AssistKD – thought leaders in Business Analysis 
• Follow us on Twitter: 
twitter@assistkd 
• Subscribe to Analysts Anonymous, the BA newsletter 
• Business Analysis and Business Analysis Techniques books 
• BA Europe conference – September 2014 
© Assist Knowledge Development
Business Architecture 
© Assist Knowledge Development 
Strategy 
Organisational 
B 
Capabilities 
Vision/ 
Mission 
Inputs Outcomes 
Customers 
Process People Technology 
Culture 
Value streams
Business Architecture 
© Assist Knowledge Development 
Strategy 
Organisational 
B 
Capabilities 
Vision/ 
Mission 
Inputs Outcomes 
Customers 
Process People Technology 
Culture 
Value streams
Contents of a Business Architecture 
Motivation 
Values & ethos 
PESTLE 
5 forces 
VMOST 
Balanced scorecard 
- CSFs, KPIs 
Organisation/ 
Capability 
© Assist Knowledge Development 
Business 
Models 
Business 
Canvas 
Organisation 
diagram 
Business 
Capabilities 
Partners & 
Channels 
Cost Structures 
Value Propositions 
Value/ 
Process 
Value expectations 
Business Services 
Value streams 
Value networks 
Core Business 
Processes 
Task definitions 
Business events & 
Business rules 
Competency/ 
People 
Roles & Job 
descriptions 
Skills/ 
Competencies 
Management 
Activities 
Culture 
Information 
Information 
Categories 
Information 
Concepts 
Repositories
© Assist Knowledge Development 
Aspects of a Business 
Capabilities 
Organisation Information 
Value 
Streams 
A Capability is WHAT a business 
does that delivers value to a 
customer (not HOW it does it). 
Capabilities should be SUAVE: 
• Represent Stable activities 
• Identify Unique abilities 
• Abstracted from existing models 
• Add Value to the end customer 
• Capture business Exec interest 
A Value Stream is an end-to-end 
collection of sequential activities 
that create value for stakeholders 
(external and internal)
Example of a Capability Model 
© Assist Knowledge Development 
Business Planning 
Business Planning 
Policy management 
Goals management 
Financial 
Management 
Risk 
Management 
Procurement Management 
Vendor mgt. Product acq. mgt. 
Vendor info mgt. 
Vendor contract mgt. 
Product req mgt. 
Fulfilment mgt. 
Strategic: 
Direction 
setting 
Primary: 
Customer 
facing 
Support:
Example of a value stream 
Con 
Stakeholder 
trigger 
Value item 
© Assist Knowledge Development 
Develop Product 
Conceive 
product 
Design 
product 
Build 
product 
Value item 
Release 
product 
Stakeholder 
Value 
item Customer 
Stakeholder 
Value stream: Linear model of a value proposition through a sequence 
of the major stages which represent a series of interchanges with stakeholders as the 
Value stream moves from left to right.
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Business Architecture - Paul Turner

  • 1. Business Architecture © Assist Knowledge Development Paul Turner IIBA UK North 12th August 2014
  • 2. The breadth of Business Analysis Business analysis © Assist Knowledge Development Business case Requirements engineering Solution development Strategic analysis
  • 3. The breadth of Business Analysis Business analysis © Assist Knowledge Development Business case Business Architecture Systems Modelling Requirements engineering Solution development Strategic analysis Systems Thinking Agile development
  • 4. The breadth of Business Analysis Business analysis © Assist Knowledge Development Business case Business Architecture Systems Modelling Requirements engineering Solution development Strategic analysis Systems Thinking Agile development
  • 5. © Assist Knowledge Development What is Architecture?
  • 6. What is Business Architecture? “The structure and behaviour of a business system . Covering business functions or capabilities, business processes and the roles of the actors involved in these. Business functions and business processes are mapped to the business goals and business services they support, and the applications and data they need” "A blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands." © Assist Knowledge Development Business Architecture Guild
  • 7. Uses of a Business Architecture • Develop a perspective on an organisation’s strategic differentiators, and fully understand what it is and what it is doing • Understand the key value streams used to deliver its value propositions • Provide a way to quickly and effectively implement strategy through defined approaches and organisation wide frameworks • Make better-informed and more comprehensive business decisions • Solve complex enterprise business problems • Define detailed business needs, to be used as input for business and IT solutions • Ensure the success of an overall Architecture by serving as the driving force for the IT Architecture © Assist Knowledge Development
  • 8. Business Architecture as part of enterprise architecture © Assist Knowledge Development
  • 9. The existence of a robust Business Architecture supports: Senior executives: By assisting in the execution of strategy and assessing the impact of change © Assist Knowledge Development IT: By enabling enterprise level requirements and promoting governance Projects: By assisting in their discovery and facilitating consistent delivery 3rd Parties: By providing shared models and collaboration
  • 10. The impact of Business Architecture Consider the relationship with: © Assist Knowledge Development F • Strategy • Governance • Innovation and Agility • Business Change • Business Analysis Focuses on WHAT the business needs to do rather than HOW it does it
  • 11. Business Architecture fit within an organisation Creates a direct, clear linkage between executive intent and organisational action Strategy © Assist Knowledge Development Business Architecture Execution Strategy drives changes to Architecture Architecture informs and refines Strategy Architecture translates Strategy for Execution Execution enables and generates improvements to Architecture Provides a structured approach to making strategic and operational investment decisions
  • 12. © Assist Knowledge Development Systemic change Systemic change is one where the impact of any change is considered in respect of the whole ,and the relationships between the individual parts to one another i.e. see the bigger picture
  • 13. © Assist Knowledge Development Cause and effect The solution to one problem may cause another bigger Problem We may act to produce short term benefits leading to long term costs
  • 14. The role of the Business Architect The Business Architect converts high-level business strategy and business needs ……. ……. into an integrated vision of the future ……. and then redesigns the business capabilities necessary to deliver the goals of the vision. This provides a holistic, complete and co-ordinated set of business models the best of which become blueprints for future profit and growth. These roadmaps are then broken down into initiatives for implementation © Assist Knowledge Development
  • 15. Elements of a Business Architecture © Assist Knowledge Development Organisation Information Metrics & Measures Decisions & Events Capabilities Value Streams Business Architecture Policies, Rules, Regulations Customers, Partners & Competitors Vision, Strategies & Tactics Products & Services Initiatives & Projects
  • 16. Elements of a Business Architecture © Assist Knowledge Development Capabilities Organisation Information Value Streams
  • 17. POPIT™ – taking a holistic approach © Assist Knowledge Development Organisation Information & Technology People Processes Business Motivations Four views of a business system
  • 18. POPIT™ – link to Business Architecture Business Models External Business Environment Business Capabilities © Assist Knowledge Development Organisation Information & Technology People Process Value Propositions Value Streams Core Business Processes Roles and Job Descriptions Skills and Competencies Culture Information Concepts Information Standards Technical Architecture Four views of a business system
  • 19. Examples of Business Architecture documentation • Business Context • Business terminology and concepts • Business capabilities (represented in a Business Capability Model) • Value streams • Organisational business units and roles • Information concepts © Assist Knowledge Development
  • 20. The map is not the territory © Assist Knowledge Development
  • 21. Business Architecture scenarios Example business scenarios might include: • Mergers and acquisitions • Business unit consolidation • New product deployment • New line of business • Outsourcing of business capability • Change management • Regulatory compliance • Divesting a line of business • Implementing a new way of working © Assist Knowledge Development
  • 22. Business Architecture Framework Business Architecture views (Blueprints) © Assist Knowledge Development Business Architecture Scenarios Business Motivations Four views of a Business System (POPIT)
  • 23. So how does this affect Business Analysts? • To contribute to the bottom up construction of the Business Architecture • Help evaluate business ideas and initiatives • Assess impact of suggested changes • Encourage re-use • Model using architectural artefacts • Understand knock-on effects • Ensure changes are reflected back into the architecture © Assist Knowledge Development
  • 24. Business Architecture © Assist Knowledge Development Paul Turner paul.turner@assistkd.com
  • 25. The BA Community at AssistKD • Read www.assistkd.com • Join our Linked group: AssistKD – thought leaders in Business Analysis • Follow us on Twitter: twitter@assistkd • Subscribe to Analysts Anonymous, the BA newsletter • Business Analysis and Business Analysis Techniques books • BA Europe conference – September 2014 © Assist Knowledge Development
  • 26. Business Architecture © Assist Knowledge Development Strategy Organisational B Capabilities Vision/ Mission Inputs Outcomes Customers Process People Technology Culture Value streams
  • 27. Business Architecture © Assist Knowledge Development Strategy Organisational B Capabilities Vision/ Mission Inputs Outcomes Customers Process People Technology Culture Value streams
  • 28. Contents of a Business Architecture Motivation Values & ethos PESTLE 5 forces VMOST Balanced scorecard - CSFs, KPIs Organisation/ Capability © Assist Knowledge Development Business Models Business Canvas Organisation diagram Business Capabilities Partners & Channels Cost Structures Value Propositions Value/ Process Value expectations Business Services Value streams Value networks Core Business Processes Task definitions Business events & Business rules Competency/ People Roles & Job descriptions Skills/ Competencies Management Activities Culture Information Information Categories Information Concepts Repositories
  • 29. © Assist Knowledge Development Aspects of a Business Capabilities Organisation Information Value Streams A Capability is WHAT a business does that delivers value to a customer (not HOW it does it). Capabilities should be SUAVE: • Represent Stable activities • Identify Unique abilities • Abstracted from existing models • Add Value to the end customer • Capture business Exec interest A Value Stream is an end-to-end collection of sequential activities that create value for stakeholders (external and internal)
  • 30. Example of a Capability Model © Assist Knowledge Development Business Planning Business Planning Policy management Goals management Financial Management Risk Management Procurement Management Vendor mgt. Product acq. mgt. Vendor info mgt. Vendor contract mgt. Product req mgt. Fulfilment mgt. Strategic: Direction setting Primary: Customer facing Support:
  • 31. Example of a value stream Con Stakeholder trigger Value item © Assist Knowledge Development Develop Product Conceive product Design product Build product Value item Release product Stakeholder Value item Customer Stakeholder Value stream: Linear model of a value proposition through a sequence of the major stages which represent a series of interchanges with stakeholders as the Value stream moves from left to right.