ICSA Ireland Emerging Technologies CPD event

1. CPD Event
Emerging Technologies
4 December 2018

2. Darren O’Neill, Partner PwC
The new tech future is here.
How 8 technologies are
revolutionising what’s next.
November2018
The Essential Eight
www.pwc.com/essentialeight
Strictly private and confidential

3. 3
Our world is rapidly changing...
64% of CEOs believe technology will disrupt how
they do business in the next 5 years.
—PwC 21st CEO Survey
Source: PwC’s 21st CEO Survey (2018)

4. Top 10 global companies by market capitalisation March 2008
4
452.5
424
369.6
299.8 298.1
277.2 264.1
231.1 220.1 215.6
ExxonMobil PetroChina General Electric Gazprom China Mobile
Source: PwC’s Global Top 100 Companies by Market Capitalisation
ICBC Microsoft AT&T Royal Dutch Shell Procter & Gamble
Capitalisation (billion $) TMT
Other

5. Top 10 global companies by market capitalisation March 2018
5
851.3
717.4 702.7 700.6
508 492 470.9 464.2
377.4
343.8
Apple Inc. Alphabet Inc. Microsoft Amazon.com Tencent Berkshire Hathaway Alibaba Group Facebook JPMorgan Chase Johnson & Johnson
Source: PwC’s Global Top 100 Companies by Market Capitalisation
TMT
Other
Capitalisation (billion $)

6. And today’s customers and employees expect more
than ever before ...
6

7. More data, more connectedness and increased sophistication in fulfilment
Smart devices
7
Wearable Technology
Fulfilment Solutions
Digital
Communities

8. A confluence of factors are driving the speed of technological advancement
8
• Cheaper access to
technology
• Globalisation of
technology
• Increased comfort with
technology
• Competitive advantage
• Multiplier effect of
technology

9. 5 key points to keep in mind when it comes to emerging technology
• Technology is an enabler!
• The starting point is always the underlying
business decision
• Include a position on emerging technology
in your overall business strategy
• Address your data
• Look at culture: Fail forward – test and
learn
Confidential information for the sole benefit and use of PwC’s client.
9@HistoricalPics

10. PwC New Services and Emerging Tech
Confidential information for the sole benefit and use of PwC’s client.
We analyzed 250+
technologies to zero
in on the eight
having the biggest
business impact
right now.
10

11. Explore the Essential Eight
11

12. 3-D printing
3-D Printing is the process of
creating a three-dimensional object
by successively printing layers of
materials on one another until an
object is formed.
In practice:
complex
manufacturing
rapid prototypingspare parts
architectural models
12

13. AI is an umbrella term for “smart”
technologies that are aware of and
can learn from their environments
to assist or augment human
decision making.
Artificial intelligence
In practice:
image recognition
recommendation
engines
machine learning
chatbots
This content is for general information purposes only, and should not be used as a substitute for consultation with
professional advisors.
13

14. Industries will seek
to put practical AI
to work, leveraging
its potential to free
up time, enhance
quality and improve
personalisation
Confidential information for the sole benefit and use of PwC’s client.
14
Source: PwC Global AI Impact Index 2017

15. AI will drive
considerable
disruption in
traditional
industries in the
next 20 years
1515

16. Augmented reality (AR) is a data or
information “overlay” on the physical
world that uses contextualized digital
information to augment the user’s
real-world view.
Augmented reality
16
In practice:
manufacturing
operations
transportation safetydata visualization
customer experience

17. Blockchain
Blockchain technology is a distributed
shared ledger where transactions are
recorded and confirmed without the
need for a central authority.
17
In practice:
digital currencies
financial processes
supply chain
traceability
identity verification

18. Drones
Drones are devices that fly or move
without the presence of a pilot and
can be used to collect a wide range
of data or execute tasks remotely.
18
In practice:
capture video
remote delivery
maintain
infrastructure
provide security

19. Internet of things
The Internet of things (IoT) extends
network connectivity and enables a
diverse range of devices to collect,
process, and send back data.
19
In practice:
predictive
maintenance
smart meteringasset tracking
fleet management

20. Robotics
Robotics is the combination of
engineering and computer science
to create, design, and operate
mechanical devices, i.e., robots.
20
In practice:
product fulfillment
medical procedures
industrial
manufacturing
transportation
operations

21. Virtual reality
Virtual Reality (VR) is a simulation
of a 3-D image or complete
environment where a user can
interact in a seemingly realistic way.
21
In practice:
prototyping and
design
virtual toursmarketing
training

22. … so what does this mean for
business today?
22

23. 23
Investing in just one technology is no longer enough
to stay ahead of the curve.
Convergence
is where real disruption happens.

24. 24
These technologies are coming together
to create the next wave of innovation.
Embodied
AI
Intelligent
Automation
Automating
Trust
Conversational
Interfaces
Extended
Reality

25. EXAMPLES
What’s next
Embodied AI
Relevant
Essential
Eight
• Combining drone technology with advanced
analytics and AI to improve the tracking and
monitoring of large scale construction projects
• Leveraging IoT, AI, Robotics and Drones in
Agriculture
Global AI chip market predicted to grow at 49%
compound annual growth rate and reach $18B by
2023.
-Market Research Future 2018 Market Report
A physical IoT-enabled device
embedded with AI capabilities,
which can perform complex tasks
locally.
From simple cameras to sophisticated
drones, embodied AI will be a key
contributor to achieving the $15.7 trillion
global GDP gains expected from AI,
according to PwC’s Global AI Study.
Defined: Why it matters:
25

26. 26
These technologies are rewiring business.
Whether you lead or follow,
start exploring.

27. Thank you.
© 2018 PwC. All rights reserved. PwC refers to the US member firm or one of its subsidiaries or affiliates, and may sometimes reer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further
details.This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors
pwc.com/essentialeight

28. 28
Led by
Panel
Panel Discussion
Ruairí Cosgrove
ICSA
Darren O’Neill,
Partner, PwC
Caitríona Somers
Non-Executive Director
Joe O’Sullivan
Client Technology Director, A&L Goodbody Solicitors

29. CPD Event
Emerging Technologies
Closing remarks
Salvador Nash
President, Irish Region
4 December 2018